Custom instruments Insio primax User Guide Signia ITE primax EN.indd 1 Hearing Systems 27.01.
Content Welcome 4 Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Settings 5 5 5 6 8 10 Batteries Battery size and handling tips Replacing batteries 12 12 13 Daily use 14 Turning on and off 14 Inserting and removing the hearing instruments 16 Adjusting the volume 19 Changing the hearing program 20 Further adjustments (optional) 20 Special listening situations On the phone Audio induction lo
Maintenance and care Hearing instruments Professional maintenance 24 24 26 Further information Safety information Wireless functionality Accessories Symbols used in this document Troubleshooting Country-specific information Service and warranty 27 27 27 28 28 28 30 31 Signia ITE primax EN.indd 3 3 27.01.
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer. To receive the most benefit from your hearing instruments, it is recommended that you wear them every day, all day. This will help you get adjusted to them.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are customized models that have been individually manufactured based on the anatomy of your ears. They are worn directly in the ear, either in the bowl of the ear or deep inside the ear canal.
Components and names This user guide describes several types of hearing instruments. Use the following pictures to identify the type of hearing instrument that you use. Note that the push button, volume control wheel and vent are individually positioned on your hearing instrument to best suit your ear. The appearance of your hearing instruments may therefore differ from that of those pictured.
ITC (In The Canal) with controls ➋ ➊ ➌ ➍ ➎ ➏ ➊ Microphone ➋ Push button (optional) ➌ Second microphone (optional) ➍ Battery compartment ➎ Volume control wheel (optional) ➏ Vent CIC (Completely In the Canal) ➊ Signia ITE primax EN.indd 7 ➋ ➍ ➌ ➊ Vent ➋ Battery compartment ➌ Microphone ➍ Removal cord (optional) 7 27.01.
Controls With the controls you can, for example, adjust the volume or switch hearing programs. Your hearing instruments either have a push button, a volume control wheel, or no control at all. Your Hearing Care Professional has programmed your desired functions to the controls. Control Left Right Push button Volume control wheel No control If your hearing instruments have wireless functionality, you can also use a remote control or a smartphone app to control them. 8 Signia ITE primax EN.indd 8 27.01.
Push button function L R Press briefly: Program change Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down Press long: Standby/turn on L = Left, R = Right Volume control wheel function Increase volume: Rotate wheel forward. Decrease volume: Rotate wheel backward. Signia ITE primax EN.indd 9 9 27.01.
Settings Hearing programs 1 2 3 4 5 6 Read more in section "Changing the hearing program". 10 Signia ITE primax EN.indd 10 27.01.
Features Power-on delay enables whistle-free insertion of hearing instruments. Signia ITE primax EN.indd 11 Read more in section "Turning on and off". AutoPhone™ automatically switches to the telephone program when the telephone receiver approaches the ear. Read more in section "On the phone". TwinPhone transmits the telephone call into both ears when the telephone receiver is held to either ear. Read more in section "On the phone".
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries. Battery size: 10 312 13 ● Always use the correct battery size for your hearing instruments. ● Remove the batteries if you intend not to use the hearing instruments for several days. ● ● Always carry spare batteries.
Replacing batteries Removing the battery: X Open the battery compartment. X Remove the battery by hand. Inserting the battery: X If the battery has a protective film, remove it only when you are ready to use the battery. X Insert the battery with the "+" symbol facing upwards. X Carefully close the battery compartment. If you feel resistance, the battery is not inserted correctly. Do not attempt to close the battery compartment by force. It can be damaged. Signia ITE primax EN.indd 13 13 27.01.
Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: X Turning on: Close the battery compartment. The default volume and hearing program are set. X Turning off: Open the battery compartment to the first catch. Via push button: X Turning on or off: Press and hold the push button for several seconds. Refer to section "Controls" for the settings of your controls.
When wearing the hearing instruments, an alert tone can indicate when an instrument is being turned on or off. When the power-on delay is activated, the hearing instruments turn on after a delay of several seconds. During this time you can insert the hearing instruments into your ears without experiencing unpleasant feedback whistling. The "power-on delay" can be activated by your Hearing Care Professional. Signia ITE primax EN.indd 15 15 27.01.
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. The color of the labeling on the hearing instruments indicates the side: ● ● red labeling = right ear black or blue labeling = left ear Inserting a hearing instrument: X Carefully push the hearing instrument into the ear canal. X Twist it slightly until it sits well. Open and close your mouth to avoid accumulation of air in the ear canal.
Signia ITE primax EN.indd 17 ● ● It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand. If you have problems inserting the ear piece, use the other hand to gently pull your earlobe downwards. This opens the ear canal and eases insertion of the ear piece. 17 27.01.
Removing a hearing instrument: NOTICE Never pull on the battery compartment door or volume control wheel to remove the hearing instrument. This could damage your hearing instrument. X Push lightly on the back of your ear to loosen the hearing instrument. X If your hearing instrument is equipped with a removal cord, remove the hearing instrument by pulling the removal cord towards the back of your head.
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. X If you prefer manual volume adjustment, you can either rotate the volume control wheel, briefly press the push button or use a remote control. Refer to section "Controls" for the settings of your controls. An optional signal tone can indicate the volume change. Once the maximum or minimum volume has been reached, you may hear an optional signal tone. Signia ITE primax EN.indd 19 19 27.01.
Changing the hearing program Depending on the listening situation, your hearing instruments automatically adjust their sound. Your hearing instruments may also have several hearing programs which allow you to change the sound, if needed. An optional signal tone can indicate the program change. X To change the hearing program, press the push button briefly or use a remote control. Refer to section "Controls" for the setting of your controls. Refer to section "Settings" for a list of your hearing programs.
Special listening situations On the phone When you are on the phone, turn the receiver slightly so that it does not completely cover your ear. Telephone program You may prefer a certain volume when using the phone. Ask your Hearing Care Professional to configure a telephone program. X Switch to the telephone program whenever you are on the phone or use the automatic program switch.
Automatic program switch (AutoPhone) Your hearing instrument can automatically select the telephone program when you bring the telephone handset close to the hearing instrument. When you are finished speaking on the phone, move the handset away from the hearing instrument and microphone mode will re-set itself. If you want to use this function, ask your Hearing Care Professional to do the following: ● ● Activate the AutoPhone function. Check the telephone receiver’s magnetic field.
Audio induction loops Some telephones and public places like theatres offer the audio signal (music and speech) via an audio induction loop. With this system, your hearing instruments can directly receive the desired signal – without distracting noise in the environment. You can usually recognize audio induction loop systems by certain signs. Whether a telecoil is built into your hearing instrument is listed in section "Settings". If a telecoil is built in, you have the following options.
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. Hearing instruments Drying and storage X Dry your hearing instruments overnight. X Ask your Hearing Care Professional for recommended drying products.
Cleaning For hygiene reasons and to maintain functionality, clean your hearing instruments daily. X Clean your hearing instruments daily with a soft, dry tissue. X Your hearing instruments may have a wax protection. This prevents the ingress of earwax. Be careful not to damage the wax protection when cleaning your hearing instruments. X Never use running water or immerse the devices in water. X Never apply pressure while cleaning.
Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. In the event that the wax protection or microphone protection (windscreen) needs to be replaced, this should be carried out by a professional. Ask you Hearing Care Professional for your individual recommendation of maintenance intervals and for support. 26 Signia ITE primax EN.indd 26 27.01.
Further information Safety information For more safety information, refer to the safety manual supplied with the device. Wireless functionality Your hearing instruments may be equipped with wireless functionality. This provides synchronization between your two hearing instruments: ● If you change the program or volume on one instrument, the other one is automatically changed, too. ● Both hearing instruments automatically adapt to the listening situation simultaneously.
Accessories The type of available accessories depends on the instrument type. Examples are: a remote control, an audio streaming device, or a smartphone app for remote control. Some hearing instrument types support CROS and BiCROS solutions for people with single-sided deafness. Consult your Hearing Care Professional for further information. Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage.
Problem and possible solutions Hearing instrument emits whistling sounds. ● ● ● Reinsert the hearing instrument until it fits securely. Decrease the volume. Clean the hearing instrument. Sound is distorted. ● ● ● ● Decrease the volume. Replace the empty battery. Clean the hearing instrument. Ask your Hearing Care Professional to exchange the wax protection and/or the microphone cover. Hearing instrument emits signal tones. ● Replace the empty battery. Hearing instrument does not work.
Country-specific information 30 Signia ITE primax EN.indd 30 27.01.
Service and warranty Serial numbers Left: Right: Service dates 1: 4: 2: 5: 3: 6: Warranty Date of purchase: Warranty period in months: Your Hearing Care Professional Signia ITE primax EN.indd 31 31 27.01.
