Design Guide

11 SIGNATURE KITCHEN SUITE CONCIERGE SERVICE
CONCI ERGE
S ERVICE
You deserve respect too
Staying True to Food means never being without the tools you need to
make every meal delicious. That’s why we’ve developed our Personalized
Concierge Service complete with a dedicated single point of contact upon
registration of a Signature Kitchen Suite appliance. You will receive a
welcome call to provide you with the contact info for your agent so you
can reach them directly if necessary.
Two-hour Service Window
We know no one likes waiting for repairs, so you can count on a 2-hour
service window with a courtesy alert within 30 minutes of arrival time.
Our repair technicians keep their trucks well-stocked so there’s usually
no waiting for parts — one appointment and the repair is complete.
Concierge WiFi Monitoring
Help us help you by registering for WiFi-enabled monitoring. This allows us
to proactively contact you if and when repairs or replacements are needed
and handle any concerns remotely. What could be better than solving a
problem before it even exists?
Telepresence Service
Want us to take a look at something for you? No problem — using the
camera on your smartphone we’re able to easily address many of your
concerns remotely.
REACH US W I TH ANY QUEST IONS AT:
855-790 - 6655 OR CONCI ERGE@SKSSUPPORT.COM