Warranty
Claim Procedure
If a problem should arise which you feel is covered by our Limited Warranties, contact the
Ashley Furniture Industries, Inc. authorized retailer from whom you purchased your furniture.
The original bill of sale and the product serial number are necessary for the fulfillment of the
warranty. Please make sure any claim for warranty service is accompanied by the necessary
information to satisfy the warranty requirements. If necessary, the retailer will contact Ashley
Furniture Industries, Inc. to establish service. If the problem can be easily corrected, Ashley
Furniture Industries, Inc. will authorize the retailer to make those repairs. Ashley Furniture
Industries, Inc. reserves the right to require defective parts be returned upon request.
Ashley Furniture Industries, Inc. is not responsible for scheduling or the cost of transporting your
furniture from your home to the retailer or from the retailer to your home. You must make those
arrangements with the retailer. If you or the retailer have moved and you need service, contact
Ashley Furniture Industries, Inc. in writing or call our Customer Service number.
Ashley Furniture Industries, Inc.
Warranty and Retailer Information
Ashley Furniture Industries, Inc.
One Ashley Way
Arcadia, WI 54612
Customer Service Phone: 800-477-2222
CAUTION
Motion furniture (recliners, sleeper sofa, etc.) has many moving parts. Caution must be used in
operation (opening, closing, etc.). Children should not be allowed to play on or operate motion
furniture. Always leave recliners in an upright and closed position and keep hands and feet clear
of mechanism. Only the occupant should operate it.
©July 2006, Ashley Furniture Industries, Inc., Arcadia, Wisconsin. All Rights Reserved.