User manual

Signamax Connectivity System 065-9066
www.signamax-us.com www.signamax-eu.com
Appendix
A FAQ List
1. What is the default administrator password to login to the gateway?
1. What is the default administrator password to login to the gateway?1. What is the default administrator password to login to the gateway?
1. What is the default administrator password to login to the gateway?
A:
A: A:
A: By default, your default username is “admin”, default password is “admin” to login to the
router. For security, you should modify the password to protect your gateway against hacker
attacks.
2. I forgot the administrator password. What should I do?
2. I forgot the administrator password. What should I do?2. I forgot the administrator password. What should I do?
2. I forgot the administrator password. What should I do?
A:
A: A:
A: Press the Reset
Reset Reset
Reset button on the rear panel for over 5 seconds to reset all settings to default
values. Default username / password is admin / admin.
3. What is the default IP address?
3. What is the default IP address?3. What is the default IP address?
3. What is the default IP address?
A:
A: A:
A: The default WAN IP address is 192.168.1.1 with subnet mask 255.255.255.0.
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4.
. .
. What is different
What is different What is different
What is different [
[[
[set to default
set to defaultset to default
set to default]
]]
] and
and and
and [
[[
[Factory set to def
Factory set to defFactory set to def
Factory set to default
aultault
ault]
]]
]?
??
?
A:
A:A:
A: Factory set to default, you must push RST button until 5 second, gateway will clear all your
setting, and let gateway Wan port become the factory default (192.168.1.1). When you use
setting to default by Web or telnet, it will clear all your setting, but the wan port setting will be
saved. If you remote the gateway, after set to default, you can login gateway again. No reset the
gateway wan port again.
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5. Why can I call out when the gateway under the NAT?
. Why can I call out when the gateway under the NAT?. Why can I call out when the gateway under the NAT?
. Why can I call out when the gateway under the NAT?
A:
A: A:
A: VoIP product almost have NAT Pass through problem. By SIP, there are many NAT Pass
through Function can solve 80% NAT Problem. You can choose STUN/Outbound Proxy/
Symmetric RTP to Pass through NAT, you don’t set any other setting (DMZ/Virtual Server) by
router side. If you use STUN/Outbound Proxy, you must have a STUN/Outbound Proxy Server to
support. If they can’t pass NAT, please open the DMZ/Virtual Server by Router/NAT/Firewall.
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6. Why does the one way talk happen?
. Why does the one way talk happen?. Why does the one way talk happen?
. Why does the one way talk happen?
A:
A: A:
A: Generally, one way talk happen when use the different codec between VoIP device make call.
Please check and setting the same codec, most one way talk will be solved.
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7. Why can I call out by
. Why can I call out by . Why can I call out by
. Why can I call out by Gateway
GatewayGateway
Gateway?
??
?
A:
A: A:
A: Please chick your Gateway is registered SIP Proxy Server (ITSP), and chink your Internet works
fine. Gateway can’t make a call without Internet or SIP Account that from ITSP supply. You must
have a SIP account or know the other Gateway IP/Domain Name, then you can make a VoIP call.
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8. Why I use asterisk by G.729 sometimes disconnect happen?
. Why I use asterisk by G.729 sometimes disconnect happen? . Why I use asterisk by G.729 sometimes disconnect happen?
. Why I use asterisk by G.729 sometimes disconnect happen?
A:
A:A:
A: In asterisk setting VAD must disable, if you open Silence Compression (VAD), it will make call
disconnect happen, please disable the option when you use the asterisk.
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9 Why can i register and use after setting?
Why can i register and use after setting? Why can i register and use after setting?
Why can i register and use after setting?
A:
A:A:
A: After setting, please save configuration and reboot, after reboot you can use new