User manual

Page
58
2 The according channel is not connected with the video.
9 The time is wrong.
Possible reasons are as followed:
1 Setting is wrong..
2 The battery is in bad connection or the voltage is too low.
3 The oscillation is damaged.
10 The NVR can not control the PTZ.
Possible reasons are as followed:
1 There is something wrong with the frontal PTZ.
2 The setting, connection or the installation of the PTZ decoder is not correct.
3 The connections are not correct.
4 The PTZ setting of the NVR is not correct.
5 The protocols of the PTZ decoder and the NVR are not matched.
6 The address of the PTZ decoder and the NVR are not matched.
7 When multiple decoders are connected, the far port of the PTZ decoder line A(B) must
connect a 120
resistance to reduce the reflection otherwise the PTZ control is not
stable.
8 The distance is too far.
11 The motion detect is not working,
Possible reasons are as followed:
1 The time range set is not correct.
2 The motion detect area set is not correct.
3 The sensitivity is too low.
4 Limited by some hardware edition.
12 I can not login via web or CMS.
Possible reasons are as followed:
1 The system is windows 98 or win me. We recommend updating to windows 2000sp4 or
higher Version or installing the software for low edition.
2 ActiveX is hold back.
3 The version is not exceeded dx8.1. Update the display card driver.