H.264 series NVR User’s installation and operation Manual Welcome Thank you for purchasing our NVR! This manual is designed to be a reference tool for the installation and operation of your system. Here you can find information about this series NVR features and functions, as well as a detailed menu tree. Before installation and operation please read the following safeguards and warnings carefully! Important Safeguards and Warnings Do not place heavy objects on the NVR.
Directory 1 Production Introduction...........................................................................................................................................4 1.1 Product overview.............................................................................................................................................4 1.2 Main functions.................................................................................................................................................
4.3.5 Abnormal.......................................................................................................................................... 38 4.4 System setup..................................................................................................................................................39 4.4.1 General.............................................................................................................................................39 4.4.2 Encode setup................
1 Production Introduction 1.1 Product overview The series NVR is designed specially for security and defence field which is an outstanding digital surveillance product. It introduces embedded LINUX operating system which is more stable. It introduces standard H.264mp video compressed format and G.711A audio compressed format which insures the high quality image, low error coding ratio and single frame playing.
individual real-time video recording as well as searching, playback, network surveillance, recording check, downloading and so on multi-playback mode zoom at arbitrary region Net operating through net tele-surveillance in the real time tele-PTZ control tele-recording check and real-time playback Alarm linkage multi-route relay alarm output which is convenient for the alarm linkage and light control at the spot protecting circuits at the alarm input and output interface which protects the main machine from d
2 Open-package check and cable connections 2.1 Open-package check When you receive the NVR, please check first . First, please check whether there is any visible damage to the package appearance. The protective materials used for the package of the NVR can protect most accidental clashes during transportation. Then, please open the box and get rid off the plastic protective materials. Check whether there is any visible damage to the NVR appearance.
②Connect VGA Output ③Connect the network cable 2.3 Audio and video input and output connections 2.3.1 Video input connections Connect the nvr with network.Search and add IP cameras to nvr.Refer to chapter 3.3. 2.3.2 Video output connections and options The video output is divided into BNC(1.0VP-P,75Ω) ,HDMI output and VGA output(the 3 modes can work at the same time). When replace the monitor by the computer display, there are some issues to notice.
1、Do not stay in the turn-on state for a long time. 2、Keep the computer display normal working by demagnetizing regularly. 3、Stay away from the electro magnetic Interference. TV is not a credible replacement as a video output. It demands reducing the use time and control the power supply and the interference introduced by the nearby equipments strictly. The creepage of low quality TV can lead to the damage of other equipments. 2.3.
C. In the outlying end connect 120Ω resistance paralleled to reduce the inflection and insure the signal quality. D. The 485 AB lines of NVR can not connected with other 485 output equipments paralleled. E. The voltage between the AB lines of the decoder must be less than 5V. 4、Front equipment grounding note Bad grounding can lead to the burnout of the chip. 5、Alarm input type unlimited The NVR alarm output port is constant opening type.
The grounding of the power supply and the alarm sensor must be shared when used in external power supply. 2.4.2 Alarm output port specification 1 channels alarm output. There is external power supply when using the external alarm equipment. Please refer to the relay relevant parameters to avoid the overload that damages main machine. 2.4.
RS485 2、Connect the video line with the NVR video input. 3、Electrify the speed dome.
3 Basic operation Note: The button in gray display indicates nonsupport. 3.1 Turn on Plug the power supply and turn on the power supply switch. Power supply indicator light shining indicates turning on the video recorder. After the startup you will hear a beep. The default setting of video output is multiple-window output mode. If the startup time is within the video setting time, the timing video recording function will start up automatically.
3.3 System Login and Add IP cameras 3.3.1 System Login When the NVR boots up, the user must login and the system provides the corresponding functions with the user purview. There is one user settings. The name is Admin and has no password. Admin is the super user purview. User Admin’s password can be revised, while their permissions can’t be revised. Picture 3.1 System Login Password protection: If the password is continuous wrong ten times, the account will be locked.
(2)Right click on the preview interface,and click “Add IPC”. If you click “add ipc” next,nvr will show the ip cameras searched automatically in LAN.Click “Add” ,the selected ipc will be added to current channel.
If you click “Add All IPC”,please select a protocal,then nvr will automatically search and add IP cameras suported this protocal in LAN to all channels.
(3)Click “+” in the middle of the channel,nvr will show the ip cameras searched automatically in LAN.Click “Add” ,the selected ipc will be added to current channel. (4)Connect nvr via IE ,click “setup--Device setting--System maintenance--channel mode setup”.Select channel and device,then click “Apply”.Fill in the ipc info on the right and click “Update”.Click “OK” to exit channel mode.You will see the ipc when you return to the preview interface.
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3.4 Preview You can right click mouse to choose the switch between the windows. The system date, time and channel name are shown in each viewing window. The surveillance video and the alarm status are shown in each window. 1 Recording status 2 Video loss 3 Motion detect 4 Camera lock Table 3.
3.5 Desktop shortcut menu In preview mode you can right click mouse to get a desktop shortcut menu. The menu includes: Main Menu, Playback, PTZ Control, Color Setting, Output Adjust, PTZ Tour，P2P, Logout,Preview setup, Add IPC,View1/4/8/9/16 screens. Picture 3.2 Shortcut Menu At the bottom of the interface，there is a toolbar to quickly access some general settings: 3.5.1 Main menu When you login, the system main menu is shown as below. Picture3.3 Main Menu 1.
the left key and slide left or right;click the dots below the main page. 2.Change background:click 3.Edit:click to change the background color. to enter edit mode.Items on first page are fixed.Drag items in the main page aera to change their positions.Drag items outside the main page area or click click to hide the items.Drag items to the main page area or to show them. 4.shutdown：click shutdown the main menu. 3.5.2 Playback There are two methods for you to play the video files in the hard disk.
Picture 3.4 video playback 1. record 2. date and time 5. Playback control 3. record type 6. files backup 7. speed hint 4.channels 8. timeline 【Record】Play files recorded. 【Date and time】Choose the date and time. Date with white border means the system date. Red background means this day has record files. 【 Record type 】 Normal, motion detect ,alarm or others.In the video searched,blue means normal ,green means motion,red means alarm. 【Channels】Choose the channels to display.
Picture 3.5 detect the storage Detect: Detect the storage connected with the NVR such as hard disk or universal disk. Backup: Click backup button and the dialog box is popped up. You can choose the backup file according to the type, channel and time. Picture 3.6 recording backup Remove：Clear the file information. Search：Search the file according to the searching parameter.
Cancel：During backup you can exit the page layout to carry out other functions. 【File searching】Search the file according to the searching parameter. Picture 3.7 file searching Channel: Set the searching channel. File type: Set the searching file type. Start Time: Set the searching time scan. 【Playback control】Refer to the following sheet for more information.
play button. The system can operate accurate playback according to the searching time. Local zoom：When the system is in single-window full-screen playback mode, you can drag your mouse in the screen to select a section and then left click mouse to realize local zoom. You can right click mouse to exit. Zoom timeline：Double-click the left key on timeline bar to see the record in the hour： 3.5.3 PTZ control Operation interface is as followed.
【Direction control】Control the PTZ rotation. 8 directions control is supportive.(4 directions in Front panel is supportive ) 【High speed PTZ】Full-screen show channel image. Left press mouse and control PTZ to rotate orientation. Left press mouse and then rotate the mouse to adjust the zoom multiple of the camera. Click “PTZ Trace” to begin.
Picture 3.10 PTZ Control 2、Cruise between Points Multiple preset points connected cruise lines, call cruise between points, the PTZ run around on the line 1）Cruise Between Points Settings Cruise lines is connected by multiple preset points, setting procedure is as follows: Step 1: set your preset points . Step 2: click button “Cruise Line”, then write proper value into the Preset Points blank and interval blank，then click button “Add” . Step 3:click to save, complete setting.
Picture 3.11 Cruise Between Points Settings 2）The Calls of Cruise between Points Click right key in preview interface,select PTZ tour—start cruise .PTZ begins to work on the cruise line. Click Stop cruise to stop cruise. You can also click the start/stop button surrounded by direction buttons In Picture 3.8 to start or stop the cruise. 3.5.4 Color setting Set the selective image parameters (current channel for single window display and cursor place for multi-window display).
Picture 3.12 Color Setting 3.5.5 Output Adjust Adjust TV output area parameters. You can use the desktop shortcut menu or enter [main menu]> [Output adjust]. Picture 3.13 Output Adjust 3.5.6 Logout Logout, shut down the system or reboot up. You can use the desktop shortcut menu or enter [main menu].
Picture 3.14 Logout/Shutdown/Reboot the system 【logout】Quit the menu. Offer password next entrance. 【shut down】Quit the system. Turn off the power supply. When press the shut down button, there is schedule hint. After three seconds, the system is shut down. Cancel midway is of no effect. 【reboot】Quit the system. Reboot up the system.. 3.5.7 Window switch Preview in single window/four windows/eight windows/nine windows/sixteen windows according to your choice. 3.5.
4 Main menu 4.
PTZ configuration Set channel, PTZ protocol, address, baud rate, data bit, stop bit, check IP Cam Config Search and add ip cameras Tour Set patrol mode and interval time System Time Set system time Video Standard Set video standard Resolution Set display resolution Wireless Set 3G dial-up connection Color Setting Set image color PTZ Control Enter ptz control interface Hard disk management Show the state of disks in the NVR , format disk , recover and so on User management Online user Mo
Logout/shutdo Shut down Entertainm wn/reboot Logout, shut down or reboot Game Tetris ent 4.2 Record 4.2.1 Record Config Set the recording parameters in the surveillance channel. The system is set 24 hours consecutive recording in the first startup. You can enter [main menu]> [record mode] to set. Picture 4.1 Record Config 【CAM】Choose the corresponding channel number to set the channel. Choose the all option to set the entire channels. 【PreRecord】Record 1-30 seconds before the action.
Event:All record except general record Stop:The according channel stops recording in the set time section 【 Period 】 Set the time section of common recording, The recording will start only in the set range.First select one of the record mode,then click the left key or drag to select the period. 【Copy to】copy the current channel settings to other channels. Note：Refer to chapter 4.3 to set corresponding alarm function. 4.2.2 Playback Refer to chapter 3.5.2. 4.2.
Picture 4.3 File Backup Query：Show the file information satisfying the set file attributes. Remove：Clear the file information. Begin：Click the play button to start the backup. 4.3 Alarm Function Alarm functions include: motion detect, video loss, alarm input . 4.3.1 Motion Detect When system detects the motion signal that reaches the set sensitivity, the motion detect alarm is on and the linkage function is turned on. Picture 4.
【CAM】Choose the set motion detect channel. 【Enable】 means that the motion detect function is on. 【Sensitivity】Choose in the six options according to the sensitivity. 【 Region 】 Click setup and enter the set area. The area is divided into PAL22X18.. Yellow block means the dynamic detect defensive area. Black block means the unfenced area. You can set the area as followed, Drag the mouse and draw the area. Picture 4.5 Region 【Period】Trigger the motion detect signal in the set time section.
alarm is turned on. 【Delay】Delay a few moments and stop when the alarm state is turned off. The range is 10~300 seconds. 【 Record channel 】 Choose the recording channel (multiple option supportive). Trigger the video signal when the alarm is turned on. Note:Set in the [recording setup] and perform the linkage recording. Start detecting video files in the corresponding time section. 【 Tour 】 The selective channel is single window alternate patrol preview.The interval is set in the [MainMenu]> [Tour].
Picture 4.9 Video Blind Set method: refer to chapter 4.3.1. Motion detect 4.3.3 Video Loss When the equipment can not obtain the channel video signal, the video loss alarm is turned on and the linkage function is turned on. Picture 4.10 Video loss Set method: refer to chapter 4.3.1.
4.3.4 Alarm input When the equipment obtains the external alarm signal, the alarm function is turned on. Picture 4.11 Alarm input Set method: refer to chapter 4.3.1. Motion detect 4.3.5 Abnormal Analysing and inspecting current software and hardware of the device: When some abnormal events happen,the device will make a relative answer such as show message and buzzer. Picture 4.
4.4 System setup Set the system parameters such as General, Encode, NetWork, NetService, GUI display, PTZ config, Add IPC，Tour，System time，Video standard，Resolution，Wireless，Color setting，PTZ control. 4.4.1 General Picture 4.13 General setup 【System time】Set the system data and time. 【Date format】Choose the data format: YMD, MDY, DMY. 【Time Zone】Choose time zone.
4.4.2 Encode setup Set the video/audio code parameter: video file, remote monitoring and so on. Set every independent channel’s coding parameter in the left part, and set the combine encode parameter in the right part. Note: Combine encode introduces video compression technique which combines and compresses multi-channel’s video to a special channel.Applying for multi-channel playback simultaneously, Dial-up multi-channel real-time monitor, mobile monitor and so on. Picture 4.
narrowband state, especially used in mobile monitor. 4.4.3 Network setup Picture4.17 Network 【Net Card】You can choose cable network card or wireless network card. 【DHCP Enable】Obtain IP address automatically(not suggested) Note：DHCP server is preinstalled. 【IP address】Set the IP address. Default: 192.168.0.10. 【Subnet mask】Set the subnet mask code. Default: 255.255.255.0. 【Gateway】Set the default gateway. Default: 192.168.0.1. 【DNS setup】Domain Name Server. It translates the domain name into IP address.
4.4.4 NetService Choose the network service option and click the set button to configure the parameters. Picture 4.18 NetService 【PPPoE setup】 Picture4.19 PPPOE Input the user name and password that ISP （ Internet service provider ）provides. After saving it reboot up your system. Then the NVR will build a network connection based on PPPoE. The IP address will change into dynamic IP address after above operation is well done.
Picture 4.20 NTP The NTP server must be installed in the PC. Server IP:Input the IP address installed NTP server. Port:Default: 123. You can set the port according to NTP server.
User Name:Apply the email server user name. Password:Input the password corresponding to the user. Sender:Set the email sender address. Receiver:Send the email to appointed receivers when the alarm is turned on. You can set three receivers at most. Snapshot:Enable or disable alarm snapshot. 【DDNS】 It is the abbreviation of dynamic domain name server. DDNS Type:choose ddns service provider. User name：Provide the account registered by DDNS. Password：Provide the password registered by DDNS.
【Enable】Click Enable,then all settings will be available 【Server IP】IP address for FTP server 【Port】Domain Port of FTP,default 21 【User Name】User name of FTP 【Password】Password of user 【UPNP】UPNP protocol can auto port forwarding on router,make sure UPNP is running on router before use it. Picture 4.27 【Enable】Choose Enable to make sure all UPNP settings available 【ARSP】Domain name auto register. Set your user name,click “Enter(Confirm)” to register ,click to save.
Picture 4.
4.4.5 GUI Display Configure the video output parameters including the front output mode and code output mode. Front output ： In the local preview mode include: channel title, time display, channel title, record status, alarm status,bitrate info, transparency and region cover. Code output ： In the network surveillance and video file mode include: channel title, time display, channel title, record status, alarm status,bitrate info, transparency and region cover. Picture 4.
【Transparency】Choose the background image transparency. The range is 75~255. 【Channel】Choose the set code output channel number. 【Region Cover】Click set button and enter the corresponding channel window. You can cover the arbitrary using mouse. (Gray region is for output) 【Time display】and 【Channel Title】Set osd position of time title and channel title. 4.4.6 PTZ setup Picture 4.29 PTZ setup 【Channel】Choose the dome camera input channel. 【Protocol】Choose the corresponding dome protocol.
4.4.8 Tour setup Set the patrol display. means that the tour mode is turned on. You can choose the single window, four windows, nine windows, sixteen windows patrol display or single display. Picture 4.31 tour setup 【interval】Set the patrol switch interval. The set range is 5-120 seconds. Note： / means turn on/off the patrol. 4.4.9 System Time Link to “General” to set system time.Refer to 4.4.1General 4.4.10 Video standard Link to “General” to set video standard.Refer to 4.4.1General. 4.4.
4.4.13 Color setting Refer to 3.5.4Color setting. 4.4.14 PTZ control Refer to 3.5.3PTZ control. 4.5 Advanced 4.5.1 HDD Manage Configure and manage the hard disk. The menu displays current hard disk information: hard disk number, status and overall capability. We can format the disk here. Choose the hard disk and click the right function button to execute. Clue:Status“Normal” means that the hard disk is normal. “Error” means that the hard disk is broken-down.
Picture 4.33 Account 【Modify User】Modify the existed user attribute. 【Modify Password】Modify the user password. You can set 1-6 bit password. The blank ahead or behind the char string is invalid. The middle blank in the char string is valid. Note：The user who possess the user control purview can modify his/her own or other users password Picture 4.34 Modify Password 【Add user】Add a user in the team and set the user purview. Enter the menu interface and input the user name and password.
Picture 4.35 add user 【Delete User】Delete the current user. Choose the user and click delete user button. 4.5.3 Online User Look up the network user information in the local NVR. You can choose the network user and cut the connection. Then the user is locked until next boot-strap. Picture 4.38 Online User 4.5.4 TV adjust Refer to chapter 3.5.5 .
4.5.5 Auto Maintain The user can set the auto reboot time . Picture 4.39 Auto maintain 4.5.6 Restore The system restore to the default setup. Picture 4.40 Restore 4.5.7 Upgrade Picture 4.
【Upgrade】choose USB interface. 【Upgrade file】choose the file which needs upgraded. 4.5.8 Device Info Provide device interface info like audio in,alarm in/out to be conveniently used for user. Picture 4.42 Device Info. 4.6 Info 4.6.1 LOG Look up system log according to the set mode. Log information include: system operation, configuration operation, data management, alarm affair, recording operation, user management, file management and so on. Set the time section to look up and click the look up button.
Picture 4.42 Version 4.7 Entertainment Click “Game” . Built-in “Tetris”. 4.8 Shut down system Refer to chapter 3.5.6.
5 FAQ and maintenance 5.1 FAQ If the problems are not listed, please contact the local service or call the HQ service. We are willing to offer the service. 1、 The NVR can not boot up normally. Possible reasons are as followed: 2、 1 The power supply is not correct. 2 Switch power supply line is not in good connection. 3 Switch power supply is damaged. 4 The program updating is wrong. 5 The hard disk is damaged or the hard disk lines are broken. 6 The front panel is damaged.
Possible reasons are as followed: 5、 1 The program is not matched. Please update the program. 2 The image brightness is all 0. Please restore the default setup. 3 There is no video input signal or the signal is too weak. 4 The channel protection or the screen protection is set. 5 The hardware of the NVR is damaged. I can not find the video files in local playback mode. Possible reasons are as followed: 6、 1 The data line of the hard disk is damaged. 2 The hard disk is damaged.
2 9、 The according channel is not connected with the video. The time is wrong. Possible reasons are as followed: 10、 1 Setting is wrong.. 2 The battery is in bad connection or the voltage is too low. 3 The oscillation is damaged. The NVR can not control the PTZ. Possible reasons are as followed: 1 There is something wrong with the frontal PTZ. 2 The setting, connection or the installation of the PTZ decoder is not correct. 3 The connections are not correct.
13、 4 Network connection failure. 5 Network setting issues. 6 Invalid password or user name. 7 The CMS is not matched the NVR program version. The image is not clear or there is no image in network preview state or video file playback state. Possible reasons are as followed: 14、 1 Network is not stable. 2 The user machine is resource limited. 3 Choose the play-in-team mode in the network setup of NVR. 4 The region shelter or channel protection is set.
3 When multiple transformers are connected, the power supply is not large enough. Please give each transformer individual power supply. 4 17、 The distance is too far. Alarm can not be recessional. Possible reasons are as followed: 18、 1 The setting of the alarm is not correct. 2 The alarm output is turned on manually. 3 The input machine is damaged or the connections are not correct. 4 There are some problems for specific program edition, Please update the program. Alarm is not working.
3 There is no DivX503Bundle.exe file to play AVI video files. 4 The DivX503Bundle.exe and ffdshow-2004 1012 .exe files must be installed in the windows xp system. 22、 I can not remember the advanced code or network code in the local menu operation. Please contact the local service or call the HQ service. We will offer the service according the machine type and the program edition. 5.2 Maintenance 1 Please brush printed circuit boards, connectors, fans, machine box and so on regularly.
Appendix 1.
Appendix 2.Mouse operation *Take right hand as an example The mouse in USB connection is supported.
Appendix 3.Hard disk capability calculation Make sure the hard disk installed to the NVR for the first time. Pay attention to the IDE hard disk lines connection. 1、 Hard disk capability There is no limit for recording machine. We recommend 500G~1000G size to keep better stability.
Appendix 4.Mobile Connection 1.Software download Android:Android devices can directly download the software “Super Smart mEye”from google play .Or you can get it from the CD. Iphone:IOS devices can directly download the software “Super Smart mEye”from app store. 2.Mobile connection Install the software on your mobile phone after setting remote surveillance. Name: Any characters you like.Please don’t use name that already existed in the device list. Address: Target’s IP address,URL or ID.
