Sigma V KT848 Business Telephone System Installation Guide (Release 1.
CONTENTS I. System Overview ...............................................................................1 i. ii. iii. System Operation ........................................................................................ 1 System Configuration................................................................................... 1 Hardware Diagram....................................................................................... 2 1. Main Unit.........................................................
IV. System Programming ................................................................16 i. ii. iii. iv. Numerical Program Overview .................................................................... 16 Alphabetical Program Overview................................................................. 17 Ways of using feature phone to access system programming: .................. 18 Ways of using the single line phone to access system programming: ....... 18 Program 00: Time and Date Settings................
Program 33: Displaying of telephone charges ...................................... 33 Program 34: Review password of extension lock................................. 33 Program 35: Review system charge counting....................................... 33 Program 36: Presetting call charges...................................................... 34 V. Sample for special feature ...............................................................35 VI. Station Operation................................................
I. System Overview i. System Operation Sigma V KT848 system is a stored program controlled electronic key telephone system ready to use as soon as it is turned on. A powerful microprocessor digitally controls all speech paths and system functions. The operating program with default memory is stored in non-volatile ROM. Customer data is stored in RAM and protected by a Ni-Cd battery for up to at least one month’s continuous loss of system power.
iii. Hardware Diagram 1. Main Unit 2.
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5. 4 ports CO line expansion board (CO 5~8) 6. Caller ID board 7.
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II. Specifications i. System Capacity A maximum of 56 ports: the sum of CO/PBX lines and extension lines. Basic: 4 up to 8 CO/PBX lines (Loop Start, 600 ohms) 4 Feature phones 16 up to 48 Single line phones Additional: 3 Speech Paths 2 Audio Channels for Music (One of Internal Melody and the other of External) 1 Audio Channel for External Speaker ii. Power Specifications Power supply voltage: Maximum power consumption: Cross-talk attenuation: Transmission loss: Battery backup supply: iii.
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III. Installation System installation is shown as below: i.
ii. Power Supply installation There are 2 kind of power supply –Type1) Standard Type2) Specify for backup battery. Type1) Standard (1) AC input of Transformer (2) AC output of Transformer which plug-in to (3) 1. Yellow wires – 70 VAC 2. Blue wires – 14 VAC 3.
iii. Co line connection iv. Station connection Feature phone (Remark: max. 100m length between extension port and telephone set socket) Single line phone (Remark: max. 1000m length between extension port and telephone set socket) v.
vi. Extension expansion board installation vii.
viii. ix.
x. SMDR installation Pin assignment of (2): xi.
Notes 1. The Sigma V KT848 system should be installed in a place away from vibration and moisture, which is clean, dry and ventilated. Do not either put sundries on the KTU or block its vent hole. 2. While you are wiring the extensions, it is a good idea to mask the wires off the power line and other high frequency links or keep them at least 1m away. 3.
IV. System Programming i.
3 3 3 3 3 4 5 6 Displaying of telephone charges Review password of extension lock Review system charge counting Presetting call charges ii. Alphabetical Program Overview Feature 1. Auto Day/Night switch 2. Auto busy redial 3. Account code 4. Auto-Attendant 5. Barge-In 6. Boss/secretary function 7. Call Accounting 8. Call Alert 9. Caller ID 10. CO line access 11. Day/Night mode ringing assignment 12. DISA 13. DND setting 14. DSS Console 15. Extension number assignment 16. Flash timing 17. Hold timing 18.
iii. Ways of using feature phone to access system programming: When the phone is on-hook condition (time display), press the FNC key three times consecutively, the following message will be shown on the display: “ENTER THE SYSTEM PASSWORD” (7 digits, factory code is 1967590) When the system password is correct, the display will show the main menu same as: “SYSTEM PROGRAMMING STATUS” (Main Menu) At this stage, the program code (00-36) and the relative sub-program code may be entered.
Program 00: Time and Date Settings The upper row display: DATE / TIME SET The lower row display as below: 1. XX (YEAR): Enter year (00~99) and then press TRF key to next 2. XX (MONTH): Enter month (01~12) and then press TRF key to next 3. XX (DATE): Enter date (01~31) and then press TRF key to next 4. X (WEEK): Enter week (0~6; 0 for Sunday, 1-6 for Monday to Saturday) and then press the TRF key to next 5. XX (HOUR): Enter hour (01~12) and then press the TRF key to next 6.
Program 02: CO setting #2 The upper row display: LINE SETTING 2 The lower row display: L - FGHIJ (Default: All CO line port - 00010) L: 1~8/* (CO line port number or * for all CO lines) F: 0~1 (PBX line: 0 - Yes, 1 - No) G: 0~1 (Pulse rate: 0 - 10 PPS, 1 - 20 PPS) H: 0~1 (Pulse time: 0 - 1.
Program 04: System setting #1 The upper row display: SYSTEM SETTING 1 The lower row display: - ABCDE (Default: 00410) A: 0~1 (Day/Night mode switch: 0 - Manual, 1 - Automatic) B: 0~1 (Alert tone for paging call: 0 - No, 1 - Yes) C: 1~4 (Number of rings of delay ringing; setting the time delay ringing for incoming calls through the CO/PBX line) D: 0~1 (Time to start reckoning: 0 - Start reckoning after 25 seconds of dialing the last digit, 1 - Start reckoning after 5 seconds of dialing the last digit) E: 0~1
Program 06: System setting #3 The upper row display: SYSTEM SET 3 The lower row display: - KLMNO (Default: 20200) K: 0~3 (Automatic redial time selection:0 - dialing 30 sec and retry after 3 min, 1 dialing 30 sec and retry after for 1 min, 2 - dialing 30 sec and retry after 30 sec, 3 dialing 15 sec and retry after 15 sec) L: 0~2 (Number of time of retry: 0 - 10 times, 1 - 20 times, 2 - 50 times) M: 0~4 (Hold recall ringing timer: 0 - disable, 1 - 30 sec, 2 - 1 min, 3 - 1.
Program 08: Night transfer (For feature phone only) Item The upper row displays 00~05 Not use 06 ANTL TIME 1 The lower row displays Description XX:XX – YY:YY – ZZ Set night time discount.
Program 11: Incoming call setting (Day mode) The upper row display: DAY LINE IN SET The lower row display: TELXXX – XXXXXXXX (Default: 001-11111111) TELXXX : 01~048 (Extension port number, *** represent all extensions) XXXXXXXX : 0~1 ( Ringing assignment of incoming call: 0 - Disable, 1 - Enable) Programming for single line phone: Enter extension port number and then press * key, enter the values of XXXXXXXX. Then press * key to enter next extension port number or press the # key to return to the main menu.
Then press * key to enter next extension port number or press the # key to return to the main menu. Program 14: Class of Service The upper row display: SERVICE CLASS The lower row display: TELXXX - AB (Default: All extensions - 14) TELXXX: 001~048 (Extension port number, *** represent all extensions) A: 1~6 (Normal – Class 1~6) B. 1~6 (After extension locked – Class 1~6) Illustrations: Service class: divided into six classes, appropriate limited code and open code are to be stipulated in each service class.
Program 16: Restriction code B The upper row display: RESTRICT CODE B The lower row display: XX - YYYYYYYY (Default: 01-0, 02-168, 03-968, 04-969) XX : 01~20 (Group number) YYYYYYYY : Restrict code, max. 8 digits Programming for single line phone: Enter group number and then press * key, enter restrict code. Then press * key to next group number or press # key to return to the main menu.
Program 19: PBX access code The upper row display: PBX ACCESS CODE The lower row display: AA - B AA : 01~04 (group number) B : PBX code, 1 to 2 digits Programming for single line phone: Set: Enter group number and then press the * key, enter PBX code. Then press the * key to enter next group number or press the # key to return to the main menu. Cancel: Enter group number and then press the * key. Then press the * key to enter next group number or press the # key to return to the main menu.
Program 21: DISA (Trunk-to-trunk transfer) access code setting The upper row display: DISA SECRET CODE The lower row display: AAA - BBBBBB - C - D AAA : 001~008 (Access code number) BBBBBB: DISA password C : 1~6 (Class of service (refer to program 14)) D : 1~4 (Class of CO line access (refer to program 13)) Programming for single line phone: Set: Enter Access code number and then press * key, enter DISA password and then press * key, enter Class of service and then press * key, enter Class of CO line access
Program 23: Extension setting #2 The upper row display: EXT SETTING 2 The lower row display: TELXXX – ABCDE (Default: All Extensions - 02000) TELXXX: 001~048 (Extension port number, *** represent all extensions) A: 0~8 (Select CO automatically from 0 to 8; 0 represents any leisure CO, 1-8 represent line 1-8) B: 0~2 (DND setting: 0 - Disable DND, 1 - DND for external call, 2 - DND for external call and internal call) C: Not used D: 0~1 (Off-hood selection: 0 - internal call, 1 - external call) E: Temporary u
Program 25: Executor (Boss) /Secretary function The upper row display: EXEC/SEC PAIR The lower row display: X - EX - SE X: 1~8 (number of group of executor/secretary pair) EX: 001~048 (Extension port number of executor (Boss)) SE: 001~048 (Extension port number of secretary) After active this function, a calls to executor will automatically route to secretary and then transfer the calls to executor by secretary.
Program 27: Special port setting The upper row display: Special port The lower row display: XXX (Extension port number) DID : XXX (Default: NIL) Console 1 : XXX (Default: 001) Console 2 : XXX (Default: NIL) Console 3 : XXX (Default: NIL) If system uses the function of Trunk-to-Trunk or non-supervise meeting of two COs, then an extension port should be set as the connect-bridge for phoning between two lines.
Program 29: Extension number assignment The upper row display: Extension port number The lower row display: TELXXX - XXXX (Default: 001-1001, 002-1002…) TELXXX : Extension port number (001~ 048, *** represent all ports) XXXX : It is the programming extension number from two digits to four digits. The starting digit number must be 1, 2 or 3. Same extension numbers are not allowed in system.
Program 33: Displaying of telephone charges (For feature phone only) The upper row display: CHARGE DISPLAY The lower row display: XXX XXX is five inputting methods: (1) Extension port number: 001~048 (2) Account code: *001~*255 (3) DISA (Trunk-to-Trunk) access code: *#1~* #8 (4) CO line port number: #01~#08 Display the charges of all time: Enter XXX and then press HOLD key Display the charges of specify time: Enter XXX and then press HOLD key to display the charges of specify time, and then press TRF key.
Program 36: Presetting call charges (For feature phone only) The upper row display: LEFT CHARGE DISP The lower row display: XXX XXX is three inputting methods: 1. Extension port number: 001~048 2. Account code number: *001~*255 3. DISA (Trunk-to-Trunk) access code: *#1~*#8 Set: Enter XXX, press TRF key or HOLD key and then enter charges of call from 0000.00 to 9999.99, and then press HOLD key to store. Cancel: Enter XXX, press TRF key or HOLD key and then press CLEAR key, and then press HOLD key to store.
V. i. Sample for special feature How to enable Auto-Attendant (AA) feature for all incoming call Programming Program 01: L – ABCDE (e.g. *- 10130) L: 1~8/* (CO line port number or * for all CO lines) A: 0~2 (CO line access: 0 - disable, 1 - enable, 2 - COID) C: 0~1 (Auto Attendant mode: 0 - disable, 1 - enable) D: 0~3 (Auto Attendant: 0 - unavailable Day/Night mode, 1 - available Day mode only, 2 - available Night mode only, 3 - available Day/Night mode) Program 04: ABCDE (e.g.
Hardware installation (refer to Part III) Programming Program 01: L - ABCDE (e.g. 1~3- 20030; 4- 00000) L: 1~8/* (CO line port number or * for all CO lines) A: 0~2 (CO line access: 0 - disable, 1 - enable, 2 - COID) Program 02: L - FGHIJ (e.g. 4- 01010) Program 22: TELXXX – ABCDE (e.g. ***- 31000) B: Display the Caller ID function (0 - disable, 1 - enable) (Remark: After programming, shut down the system once) Operation Review Caller ID (Max. storage 50 tel. no.
For example, branch office in Guangzhou (China) TEL001 for operator, receive incoming call only TEL002 for boss, no restriction TEL005 for admin staff, allow dial to branch office – Beijing and Shanghai TEL006 for account staff, no allow country long-distance call TEL007 for engineer, allow dial to Shenzhen factory only TEL008~016 for general staff, dial local call only Programming Program 14: 001 – 66 002 – 14 005 – 34 006 – 24 007 – 54 008~016 – 44 Program 15: 01 – 00 (country long-distance code) Program
Programming Program 27: XXX (e.g. 008) DID (DISA port) : XXX (for extension port 001~008) Program 21: AAA - BBBBBB - C - D (001 - 123456 -1 - 1) AAA : 001~008 (Access code number) BBBBBB: DISA password C : 1~6 (Class of service (refer to program 14)) D : 1~4 (Class of CO line access (refer to program 13)) Program 13: TELXXX – XXXXXXXX (e.g.
Hardware installation (refer to Part III) Programming Program 02: L - FGHIJ (e.g. * - 00011) L: ~8/* (CO line port number or * for all CO lines) J: 0~1 (Call account method: 0 - time delay, 1 - line reverse) Program 04: ABCDE (e.g. 00410) D: 0~1 (Time to start reckoning: 0 - Start reckoning after 25 seconds of dialing the last digit, 1 - Start reckoning after 5 seconds of dialing the last digit) Program 05: FGHIJ (e.g.
VI. Station Operation Operation Feature phone Standard phone Press + ** + password Lift handset + ** + password Account code Dialing + 9 + Tel. no. + 9 + Tel. no.
Do not Disturb (Reset) Press + 79# Lift handset + 79# Don’t lift handset, press NIL (2 times) + button key + code + Flexible Key Assignment (Code: 1 + Co. line no. (Feature phone: button 2 + Ext. port no. 1~32) 3 + Ext. no. or 9 + Tel. no. 4 + Function code Hold a Call Press Press +4 Set Press + 761# Lift handset + 761# Cancel Press + 760# Lift handset + 760# Hotline Dialing Press + 762 + Ext. no. Lift handset + 762 + Ext. no. Setting (or 9 + Tel. no.) (or 9 + Tel. no.) Press + Tel. no.
Speed Dial Dialing System Paging (External speaker) Transfer Call Trunk Queuing Lift handset + + access code (00 - 49) Press + Lift handset + * + access code (00 - 49) Lift handset + 63 Press + Ext. no. + Hang up Press 6 when hearing the busy sound of Co line Press + Ext. no.
VII. Troubleshooting For 3 type of general fault and shown as below: z System down z One of station fault z One of CO line fault Fault Isolation Flowcharts START Is the system completely nonoperational? Go to 1.1 Is it a station no dial tone? Go to 1.2 Is it a CO line no dial tone? Go to 1.
1.1 System down Step 1 Check Power Source is 180VAC~264VAC (plug-in another source) Step 2 Check Power cable Step 3 Check power supply ON/OFF switch Step 4 Check 2 Fuses (1A) Step 5 Check output of Transformer is working by voltmeter Step 6 Check output of Power Supply is working by voltmeter Step 7 Call your technical support 1.
