Installation guide

Troubleshooting the SIERRA™ plus film digitizer 1-70
VIDAR Film Digitizer Installation Guide
Symptom Corrective action
Digitizer stops scanning and PC
locks up.
1. Reset entire system. Remember that SCSI protocol
requires that digitizer be powered before PC.
a. Turn digitizer off (see “Applying and removing
power,” later in this chapter.)
b. Shut down PC and turn it off.
c. Turn digitizer on.
d. After digitizer LED turns solid green, turn on PC.
2. Launch scanning software on PC, then try scanning
again. If problem persists, get qualified technical
help.
Digitizer not recognized on SCSI bus.
and
Digitizer and PC are powered from
same power strip.
and
Power strip is used to turn both
digitizer and PC on.
1. Connect digitizer to one power strip and PC to
another power strip (see details in “Using power
strips,” later in this chapter). Then:
a. Turn digitizer on.
b. After digitizer LED turns solid green, turn on PC.
2. If problem persists, get qualified technical help.