User's Guide

ManualsBrandsSierra Wireless ManualsElectronicsUSB Modem

Rev 1.0 Sep.09 9

USB Modem User Guide

About the USB modems

SierraWirelessUSBwirelessmodemsenableyoutoconnectto

theInternet,sendandreceiveemail,connecttoacorporate

networkorvirtualprivatenetwork(VPN),orviewstreaming

video,withouttheneedforacable.

TheUSBmodemsconnecttoaTypeAUSBportonyour

computer.

Themodems

areTRU‐Install



enabled.Alltherequired

softwareisonthemodem.Whenyousetupyourmodem,the

softwareisinstalledonyourcomputer.Youdonotneedan

installationCD.

Themodemshaveabuilt‐inantennaandmayhaveaslotthat

accommodatesamicroSD



externalmemorycard.Depending

onyourserviceprovider,amicroSDcardmay beincludedin

yourpackage,oryoumayneedtopurchaseitseparately.

Services supported

Dependingonthemodel,yourmodemsupportsspeedsofup

to21Mbps(Megabitspersecond).However,actualspeed

dependsontheservicesofferedbyyourserviceprovider.

Contactyourserviceproviderandvisit

www.sierrawireless.comfordetails.

Maximumtheoreticaldataspeedsare:

• EvolvedHighSpeedPacketAccess(EvolvedHSPAor

HSPA+)—up

to21 Mbps

• HighSpeedDownloadPacketAccess(HSDPA)—upto

7.2 Mbps

• HighSpeedUploadPacketAccess(HSUPA)—upto

5.76 Mbps

• ConcurrentHSDPA/HSUPA(HSPA)—upto3.6Mbps

downloadandupto1.5Mbpsupload

• UniversalMobileTelecommunicationsSystem(UMTS)—

384 kbps(kilobitspersecond)

• EnhancedDataratesforGSMEvolution(EDGE)—

236 kbps

• GeneralPacketRadio

Service(GPRS)—56 kbps

GPRSandEDGEaresecondgeneration(2G)dataservices.

UMTS,HSDPA/HSUPA,andHSPA+are3Gdataservices.

Summary of content (22 pages)

PAGE 1
USB Modem User Guide About the USB modems Sierra Wireless USB wireless modems enable you to connect to the Internet, send and receive email, connect to a corporate network or virtual private network (VPN), or view streaming video, without the need for a cable. The USB modems connect to a Type A USB port on your computer. The modems are TRU‐Install enabled. All the required software is on the modem. When you set up your modem, the software is installed on your computer. You do not need an installation CD.
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USB Modem User Guide When establishing a connection, your modem uses the fastest available service. If, for example, you are using the modem in an area that has EDGE service but not UMTS or HSDPA/ HSUPA service, the modem connects using EDGE service. Once the connection is established, you have access to all Internet services. Your account and coverage area Note: If you purchased the modem from a GSM service provider, you may already have an account and a SIM card.
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USB modem features USB modems have a USB connector and slots for a SIM card and a microSD external storage card. LEDs on the front of the modem provide status information. Power LED Data LED SIM card slot microSD card slot1 USB connector Cap Note: 1. The microSD card slot location varies. On some USB modems, the microSD card slot is on the side of the modem. Rev 1.0 Sep.
PAGE 4
USB Modem User Guide LED operation The USB modem has two LEDs that show the current status of the modem. LED Power Data State Indicates Off Indicates one of the following states: • The modem is not inserted in the computer. • The computer is off or in “suspend and resume” mode. • The modem radio has been turned off using Watcher or another connection client. Solid Blue The power is on, the modem is working normally. Blinking Blue The firmware is being updated.
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Note: Watcher is compatible with earlier Sierra Wireless modems.
PAGE 6
USB Modem User Guide You can also start 3G Watcher by navigating to the Applications > 3G Watcher folder and double‐clicking 3G Watcher. Depending on how your profile is configured, your browser, VPN, or other program may launch automatically anytime you launch Watcher. Tips To keep the 3G Watcher icon in the dock: 1. Launch 3G Watcher. 2. Click and hold the 3G Watcher icon in the dock. 3. From the pop‐up menu, select Keep in Dock. To start 3G Watcher automatically at login: 1. Launch 3G Watcher.
PAGE 7
Connecting to the network Windows To use your account (and connect to your service provider’s network), you need to have at least one profile set up on your modem. Depending on how your modem is configured, the profile may already be set up or you may need to create one. Scenario Required action Watcher automatically detects or creates a default profile. Click Connecta. Watcher prompts you to create a data profile. 1. • • Click Yes, then....
PAGE 8
USB Modem User Guide The first time you run 3G Watcher Depending on your device, you may have an additional step the first time you run 3G Watcher. Mac OS X 10.5.x and later 1. The first time you click Connect, the message “A new network interface has been detected.” Click the Network Preferences button. 2. In the Network window, click Apply. Your modem connects to the network. Mac OS X 10.4.11 16 1. After clicking Connect, open System Preferences and select Network. 2.
PAGE 9
Using the microSD card The USB modem can accommodate a microSD external storage card. The microSD card appears as a USB memory drive when the modem is inserted in your computer. You can copy, paste, and drag files to and from it the same way as you can with any other external drive. To use a microSD card: 1. If there is a non‐functional microSD card installed: a. Press it in and then release it. b. Gently remove the non‐functional microSD card. 2.
PAGE 10
USB Modem User Guide Removing the microSD card To remove the microSD card: 1. Remove the cap. ‐or‐ If the microSD card slot is on the side of the modem, open the flap. Push the microSD card in and then release it. 3. Gently pull the microSD card out. ® ® 2.
PAGE 11
Removing the SIM card For instructions on inserting the SIM card, see the printed guide that came with your product. Some USB modems have a SIM card slot with a “push to insert/push to release” design. To remove the SIM card from the modem: 1. Push the SIM card in to release it. 2. Pull the SIM card out of the slot. See Figure 1. Figure 1: Removing the SIM card from the SIM card slot Some USB modems have an internal tray for inserting and removing the SIM card.
PAGE 12
USB Modem User Guide Using the extension cable and clip Some USB modems may come with an extension cable and clip. The extension cable and clip should be used if you have difficulty inserting the modem because of the orientation of your computer’s USB slot or the thickness of your computer. The clip fits on the top of your notebook computer and holds your modem.
PAGE 13
Attach the modem to the lanyard To keep everything together, thread the lanyard through the cap and the modem, as shown in the illustrations. ➊ ➋ ➌ ➍ Depending on the cap design, you can also attach the lanyard to the cap. ➊ ➋ Care and maintenance As with any electronic device, the modem must be handled with care to ensure reliable operation. Follow these guidelines when you use and store your modem: Rev 1.0 Sep.09 • Do not apply adhesive labels to the SIM card.
PAGE 14
USB Modem User Guide Troubleshooting This section describes possible problems and solutions for Windows XP and Vista users. The "Found New Hardware" wizard appears when you insert the modem If the Found New Hardware wizard appears when you insert the modem in a USB port: 1. Remove the modem from the USB port. 2. Close the Found New Hardware window: · (Windows XP) Click Cancel. · (Windows Vista) Click Close. 3. Check if there is a version of Watcher already installed on the system, and remove it: a.
PAGE 15
d. Re‐insert the modem in the USB port. 2. Reset the microSD drive in the Device Manager: a. Click Start, and then click Control Panel. b. (Windows XP) Double‐click System. (Windows Vista, default view) Click System and Maintenance. (Windows Vista, classic view) Click System. c. (Windows XP) Click the Hardware tab. d. Click Device Manager. e. Click the expand icon ( f. ) beside Disk drives. If the microSD drive is listed with a yellow ʹ?ʹ or ʹ!ʹ icon beside the drive name: i.
PAGE 16
USB Modem User Guide Technical specifications Radio frequency and electrical specifications The radio frequency bands that your modem supports will vary depending on your region and your modem model.
PAGE 17
Environmental specifications Rev 1.0 Sep.09 Operating temperature 0°C to 50°C (32°F to 122°F) Storage temperature -20°C to +85°C (-4°F to +185°F) Humidity 85%, non-condensing Vibration Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes. Test duration of 60 minutes for each axis, for a total test time of 3 hours (nonoperating).
PAGE 18
USB Modem User Guide Regulatory and safety information Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (that is, have errors), or be totally lost.
PAGE 19
modem is capable of transmitting signals that could inter‐ fere with various onboard systems and controls. Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender, legal action, or both. Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The modem may be used normally at this time.
PAGE 20
USB Modem User Guide computer(s) configurations with horizontal and vertical USB slots and can be used in notebook computers with substantially similar physical dimensions, construction, and electrical and RF characteristics. This USB modem must not be used with any other antenna or transmitter that has not been approved to operate in conjunction with this modem. Note: This USB modem must not be used in any unapproved configurations. For details, contact Sierra Wireless.
PAGE 21
• Increase the separation between the equipment and receiver • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected • Consult the dealer or an experienced radio/TV technician for help If you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions Regulations (DFARs) Section 252.
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USB Modem User Guide 30 2131232