Welcome to the Telstra ultimate® mobile broadband usb The following steps will guide you through installing your Telstra Ultimate Mobile Broadband USB, which is designed to operate on Telstra’s Next G™ network. Your package contains: USB modem with TRU-Install This Quick Start Guide Laptop screen clip USB extension cable You can also purchase the following accessory for your modem: External antenna — improves performance in areas with low signal strength.
external antenna connectors Power LED Data LED USB connector 2
Installation This modem is TRU‑Install enabled and does not require a CD for installation. 1 3 Remove the back cover and insert the SIM card as shown in the illustrations.
2 Insert the modem into the USB slot. Windows The software installation process starts automati‑ cally. Follow the on-screen prompts to install the Telstra Connection Manager software. Mac OS X When the Telstra Connection Manager window appears, double-click the installer package. 3 Once the software is installed, the modem searches for a network. When the modem finds a network, the Connect button in the Connection Manager becomes available. Click Connect to connect to your network.
Windows 7 Mobile Broadband* To connect to the network using Windows 7 Mobile Broadband: 1. Click the signal strength icon in the system tray. The Mobile Broadband connection window opens. 2. Select your network and click Connect. Note: Features such as SMS are only available by using Connection Manager. *This product has passed Microsoft-designed tests for a high standard of performance, re‑ liability, and compatibility with Windows 7. Mac OS X The first time you run Connection Manager: 1.
Using the Modem Starting the Windows Software on your desktop. Double-click theprogram’s icon -orIn Windows Vista or Windows 7, select Start > All Programs > Telstra > Connection Manager > Telstra Connection Manager. -orIn Windows XP, select Start > Programs > Telstra > Connection Manager > Telstra Connection Manager. Proceed to “Viewing the User Guide” below. Starting the Mac Software If the Connection Manager software has not started automatically: Click the program’s icon in the dock.
Removing the Modem 1. Exit the Connection Manager software. 2. Remove the modem by pulling it straight out from the USB port. Troubleshooting For a more complete listing of errors and possible solutions, please see the User Guide or Connection Manager online Help. Problem/Error Solution The device has no power— the LED in‑ dicator is off. Ensure the following: • The device is properly inserted. • The computer is turned on and not in standby mode (Windows) or Sleep mode (Mac).
Frequently asked questions What do I do if the software installation does not start automatically? Windows 1. Double-click My Computer (Windows XP) or Computer (Windows Vista, Windows 7) on your desktop. 2. Click the TRU-Install drive. 3. Under the TRU-Install drive, open the Win folder and double-click Setup.exe. Follow the on-screen prompts to install the software. For additional information about your modem and troubleshooting suggestions, refer to the User Guide.
When do I use the extension cable and clip? If the orientation of your computer’s USB slot or the thickness of your computer are such that pressure is applied to the end or side of the modem, you may damage the modem or your computer. In such cases, do not insert the modem directly into your computer’s USB slot. Use the USB extension cable and laptop screen clip instead.
Antenna connection To connect the antenna to the modem: 1. Remove the back cover. 2. Pull back the antenna connector cover. Note: The Telstra Ultimate Mobile Broadband USB modem has two antenna connectors. If only connecting a single antenna, please make sure to use connector “1”. 3. Replace the back cover.
LED Operation The two LEDs show the current status of the modem. LED State Indicates Power Off One of the following states: • The modem is not inserted in the computer. • The computer is off or in “suspend and resume” mode. • The modem radio has been turned off using the Connection Manager. Solid blue The power is on, the modem is working normally. Blinking blue The firmware is being updated. Do not remove the modem from the computer.
2400090 Rev. 1 (September 2010) © 2010 Sierra Wireless and Telstra Corporation Limited. All rights reserved. Sierra Wireless, and the Sierra Wireless logo are trademarks of Sierra Wireless. Windows® and Windows Vista® are registered trademarks of Microsoft Corporation. Macintosh and Mac OS are registered trademarks of Apple Inc., registered in the U.S. and other countries. ® and ™ are trademarks and registered trademarks of Telstra Corporation Limited ABN 33051 775 556.
