Raven XE for AT&T User Guide 20080605 Rev 2.
Contents Introduction to the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ACEware™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Software Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Hardware Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Configuring the APN . . . . . . . . . .
Contents Rev 2.0 Oct.
Contents Rev 2.0 Oct.
Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Preface DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Preface Contact Information Support Desk: Phone: 1-877-231-1144 Hours: 5:00 AM to 5:00 PM Pacific Time, Monday to Friday, except US Holidays E-mail: support@sierrawireless.com Sales Desk: Phone: 1-510-624-4200 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: MobileandM2Msales@sierrawireless.com Post: Sierra Wireless America 39677 Eureka Drive Newark, CA USA 94560 Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-510-624-4299 1-604-231-1109 Web: www.sierrawireless.
1 1: Introduction to the Raven XE • • • • • • • • • ALEOS™ ACEware™ Connecting to AT&T Communication Connection methods Networking Applications Software Documentation The Raven XE is an intelligent wireless gateway, powered by ALEOS™, and optimal for providing primary or backup network connectivity for any high‐reliability/ high‐availability applications.
Introduction to the Raven XE ALEOS™ ALEOS, the embedded core technology of the Sierra Wireless AirLink products simplifies installation, operation and mainte‐ nance of any solution, and provides an always‐on, always‐ aware intelligent connection for mission‐critical applications.
Introduction to the Raven XE guides from the Sierra Wireless AirLink Solutions web site: http://www.sierrawireless.com/support. Contact your dealer or Sierra Wireless representative for any further information. Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98, Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from Microsoft at: http:// www.microsoft.com/.
Introduction to the Raven XE Modem Doctor Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the Raven XE activity which you can then send to Sierra Wireless support or erase the current configuration completely. Figure 1-4: Modem Doctor Connecting to AT&T The Raven XE uses AT&T as an ISP (Internet Service Provider) to connect you to the Internet. Steps of a connection: 1.
Introduction to the Raven XE With the Raven XE in Ethernet Public mode, only one device connected to the Ethernet port will receive the public IP address which is the one provided by the cellular network. In Ethernet Private mode, with a hub or switch connected to the Ethernet port, the Raven XE will provide NAT for a range of computers or other devices connected to the switch or hub and Internet access to all of them. Dynamic vs.
Introduction to the Raven XE Communication GSM Networks use SIM cards which are smart cards containing the account holder’s details. A SIM can generally be moved from one device to another allowing for account porta‐ bility and flexibility. EDGE EDGE (Enhanced Data rates for GSM Evolution) provides end‐ to‐end packet data services with an enhanced connectivity building on GPRS technology and using the established GSM networks.
Introduction to the Raven XE It is recommended that you use a USB 2.0 cable with your Raven XE and connect directly to your computer for best throughput. Virtual serial port The Raven XE supports one virtual serial port over USB. This VSP can be used, for example, to send AT commands, or to run many serial based applications such as HyperTerminal®. Networking IPSec The IP protocol that drives the Internet is inherently insecure.
Introduction to the Raven XE Figure 1-5: IPSec Architecture GRE GRE (Generic Routing Encapsulation) tunnel is used to carry non‐IP packets through an IP Network. Non ‐IP packets, that are send over the GRE tunnel, need to be first encapsulated. Hence, ALEOS is used to configure and encapsulate non‐IP packets and transmit over IP through the GRE tunnel.
Introduction to the Raven XE The Raven XE has an embedded radio module, also made by Sierra Wireless, Inc. There are two firmware programs on the device—one stored on the controller board of the Raven XE and one on the radio module. The firmware was loaded into the radio module and con‐ troller board when the Raven XE was assembled. As new versions of the software and firmware are released, they are posted at www.sierrawireless.com.
2 2: Specifications • Power Connector Features and Benefits • Embedded Intelligence • Low Power Consumption • Compact Size • Rugged Aluminium Case • High‐Speed Processor (ARM 9) • High‐Speed 2‐way Data • 10/100 Mbps Ethernet Port • Persistent Network Connectivity • Remote Management and Configuration • Class I Div 2 Certified Technology • HSUPA With Fallback to: · HSDPA · UMTS · EDGE · GPRS (MS‐12) · GSM Bands • TriBand for UMTS/HSDPA/HSUPA · 850/1900/2100 MHz • Quad Band GPRS/EDGE
Specifications Standards/Approvals • Carrier specific approvals • CE (Class A device per EN55022) • RoHS • FCC • Industry Canada • PTCRB • This apparatus is suitable for use in Class I, Division 2, Groups A, B, C, D or unclassified or non‐hazardous locations. Warning: Explosion Hazard - Substitution of any components may impair suitability for Class I, Division 2.
Specifications Rev 2.0 Oct.
Specifications Power Connector * Configuration terminology in ACEmanager Figure 2-1: Power Connector (not to scale) Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or the area is known to be non-hazardous. Note: Raven XE I/O Port 4 is software configurable. Rev 2.0 Oct.
3 3: Activating Raven XE on AT&T • Installing the SIM • Configuring the APN This chapter provides step‐by‐step directions for activating your Raven XE on AT&T’s network. H Installing the SIM The Subscriber Identity Module (SIM) in the Raven XE is a smartcard that securely stores the key identifying a cellular subscriber. Generally, you will only need to install a SIM once in the life of the modem and it may be pre‐installed by your Sierra Wireless Representative. 1.
Activating Raven XE on AT&T Tools Required • Small Phillips screw driver ‐ The Phillips screw driver is the one which is also called a plus (+) or X screw driver. • Slim stylus ‐ A PDA stylus, an unbent paperclip, or other such item. Figure 3-1: Faceplate Warning: Explosion Hazard. Do Not remove or replace Plug-in Modules unless power has been disconnected or the area is known to be free of ignitible concentrations of flammable Gasses or vapors. 1. Opening the Case a.
Activating Raven XE on AT&T Figure 3-2: Sample of the SIM card 3. Insert the SIM a. Gently press the SIM card to click it into place. Tip: The top of the card faces the bottom of the modem. Note: The card and SIM may be a different color than these examples. Figure 3-3: Insert SIM in to the modem 4. Finishing the SIM installation When the faceplate is replaced and secured, the installation of the SIM is complete. Secure the front of the Raven XE with the screws. Rev 2.0 Oct.
Activating Raven XE on AT&T Configuring the APN The APN (Access Point Name) is the way your modem knows how it will be communicating with the network. The APN allows custom IP addressing and tailoring your companyʹs wireless IP solution to meet the security and IP addressing requirements of your applications. Note: Most accounts use the default addressing solution of Private or Public IP addresses supplied by the Internet and Proxy APNs.
4: Hardware Installation of the Raven 4 XE • Connecting to Power • Connecting to a Computer or other Device • Indicator Lights • Mounting Note: During installation, please be sure that the cables are secure but do not bear any additional weight that could loosen the connector from the unit. Your Raven XE should be mounted in a position that allows easy access for the cables so they are not bent, constricted, in close proximity to high amperage, or exposed to extreme temperatures.
Hardware Installation of the Raven XE Your Raven XE will work with most PCS cellular antennas with a SMA connector that works in the high and low frequencies of the cellular technology of your modem. Connect the primary antenna or primary RF cable directly to the antenna connector on the back of the Raven XE. Tip: When using a cable to an antenna placed away from the modem, minimize the length of your cable. All gain from a more advantageous antenna placement can be lost with a long cable to the modem.
Hardware Installation of the Raven XE Your Raven XE can be used with either DC or AC, with the appropriate power adapter. DC cables and AC adapters are available as optional accessories in addition to the one included with your Raven XE. Note: When using a DC power source (such as a solar cell), Sierra Wireless recommends placing a fuse (1-2 Amp) on the line close to the power source to protect your power source from possible surges due to shorts or other line issues.
Hardware Installation of the Raven XE Figure 4-4: USB Your Raven XE’s full‐speed (12 Mbit) USB 2.0 port can be connected directly to most computers or other devices using a standard full‐speed USB 2.0 cable. If the computer or device you are connecting or the cable is not rated for full‐speed, the modem will communicate at a reduced speed to match. The Raven XE functions as a device, not a host.
Hardware Installation of the Raven XE RSSI LED Ranges RSSI/Signal LED Status Ranges of RSSI (dBm) On Solid Equal to or stronger than -69 Fast Blink -70 to -79 Normal blink -80 to -89 Slow Blink -90 to -99 Extinguished Equal to or weaker than -100 • Activity ‐ Lights will flash as data is transferred to and from the Raven XE on the remote network. • Power ‐ Indicates the power adapter is connected and there is power getting to the Raven XE.
Hardware Installation of the Raven XE Mounting An optional accessory for your Raven XE is a mounting kit, which includes a bracket. The bracket is designed to snugly cradle the modem and hold it in place where you need it. You can use a strap around the bracket and modem for extra security. The bracket can be attached to a stationary location using #6 screws with the mounting hole diameter approxi‐ mately 0.150ʺ. The instructions to bracket installation is following: 1.
Hardware Installation of the Raven XE Figure 4-7: Mounting bracket installation Rev 2.0 Oct.
Hardware Installation of the Raven XE Figure 4-8: 100-170-1015 : Mounting Bracket for Raven XE Rev 2.0 Oct.
5 5: Connecting the Raven XE • ACEmanager • Using a Terminal Application with AT Commands • AT Command With ALEOS as its “brain”, the Raven XE is a highly configu‐ rable device. To configure your Raven XE, you have two options. You can use the configuration and management applications of the AceWare suite or you can use a terminal emulator application such as HyperTerminal, PuTTY, or many others. ACEmanager To get a more expanded view of the other ACEmanager features, refer to the ACEmanager Guide.
Connecting the Raven XE 2. Connect To Using USB/Serial: a. Select COM1, or the comport to which the modem is connected, for the “Connect Using”. Figure 5-1: Connect To b. Change or verify the settings: · Bits per Second: 115200 (default) · Data Bits: 8 · Parity: None · Stop Bits: 1 · Flow Control: Hardware. Figure 5-2: Port Settings Rev 2.0 Oct.
Connecting the Raven XE Tip: If you have configured the Raven XE for settings different than the defaults for Bits per Second, Data Bits, Parity, and/or Stop Bits, you will need to use your changed settings. c. Select OK. Using Ethernet: d. Select TCP/IP (Winsock) for “Connect Using”. e. Change the “Port Number” to 2332. 192.168.14.31 f. Select OK. 3. Connected Connecting on USB/net will prompt for password. Rev 2.0 Oct.
Connecting the Raven XE Figure 5-3: HyperTerminal : TCP/IP connected Figure 5-4: HyperTerminal : connected a. If you are prompted for a password, enter 12345 (default password). Tip: You will not be prompted for a password if you connect using a COM port. b. Type AT and press Enter. You should get a reply of “OK” or “0”. Rev 2.0 Oct.
Connecting the Raven XE c. To see what you are typing as you type it, you will need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. d. If you get a reply of “OK”, then you entered the command successfully. If you get a reply of “0” or “ERROR”, try entering the command again. AT Command When using a terminal application, you will need to manually type in each command.
