PinPoint X HSUPA User Guide 20080311 Rev 4.
Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Preface DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Preface Contact Information Support Desk: Phone: 1-877-231-1144 Hours: 5:00 AM to 5:00 PM Pacific Time, Monday to Friday, except US Holidays E-mail: support@sierrawireless.com Sales Desk: Phone: 1-510-624-4200 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: MobileandM2Msales@sierrawireless.com Post: Sierra Wireless America 39677 Eureka Drive Newark, CA USA 94560 Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-510-624-4299 1-604-231-1109 Web: www.sierrawireless.
Contents Introduction to the PinPoint X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ACEware™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Activating PinPoint X on your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Installing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Cellular Account Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 1: Introduction to the PinPoint X • ALEOS™ • ACEware™ • Connecting to your cellular provider • Communication HSUPA • Connection methods • Networking • Applications • Software • Documentation The PinPoint X is a compact, intelligent and fully‐featured mobile communications platform with multiple peripheral connections including serial, Ethernet and USB.
Introduction to the PinPoint X ALEOS™ ALEOS, the embedded core technology of the Sierra Wireless AirLink products simplifies installation, operation and mainte‐ nance of any solution, and provides an always‐on, always‐ aware intelligent connection for mission‐critical applications.
Introduction to the PinPoint X (ACEnet). You can download the applications and their user guides from the Sierra Wireless AirLink Solutions web site: http://www.sierrawireless.com/support. Contact your dealer or Sierra Wireless representative for any further information. Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98, Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from Microsoft at: http:// www.microsoft.com/.
Introduction to the PinPoint X Modem Doctor Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the PinPoint X activity which you can then send to Sierra Wireless support or erase the current configuration completely. Figure 1-4: Modem Doctor Connecting to your cellular provider The PinPoint X uses your cellular provider as an ISP (Internet Service Provider) to connect you to the Internet. Steps of a connection: Rev 4.0 Oct.
Introduction to the PinPoint X Cellular The PinPoint X will perform routing for all internet traffic to and from the computers or other end devicse. With the Raven XE in Ethernet Public mode, only one device connected to the Ethernet port will receive the public IP address which is the one provided by the cellular network.
Introduction to the PinPoint X If you need to contact your PinPoint X, a device connected to the PinPoint X, or a host system using the PinPoint X from the Internet, you need to have a known IP (such as one which is static) or domain name (an IP address which is converted by a DNS server into a word based name). If you have a dynamic IP address for your modem, you can use a Dynamic DNS service (such as IP Manager) to translate your IP address into to a domain name.
Introduction to the PinPoint X UMTS UMTS (Universal Mobile Telecommunications System) supports up to 1920 kbit/s data transfer rates, although most users can expect performance up to 384 kbit/s. A UMTS network uses a pair of 5 MHz channels, one in the 1900 MHz range for uplink and one in the 2100 MHz range for downlink. EDGE EDGE (Enhanced Data rates for GSM Evolution) provides end‐ to‐end packet data services with an enhanced connectivity building on GPRS technology and using the established GSM networks.
Introduction to the PinPoint X Virtual serial port The PinPoint X supports one virtual serial port over USB. This VSP can be used, for example, to send AT commands, or to run many serial based applications such as HyperTerminal®. Networking IPSec The IP protocol that drives the Internet is inherently insecure. Internet Protocol Security (IPSec), which is a standards‐based protocol, secures communications of IP packets over public networks.
Introduction to the PinPoint X Figure 1-5: IPSec Architecture GRE GRE (Generic Routing Encapsulation) tunnel is used to carry non‐IP packets through an IP Network. Non ‐IP packets, that are send over the GRE tunnel, need to be first encapsulated. Hence, ALEOS is used to configure and encapsulate non‐IP packets and transmit over IP through the GRE tunnel.
Introduction to the PinPoint X The PinPoint X has an embedded radio module, also made by Sierra Wireless, Inc. There are two firmware programs on the device—one stored on the controller board of the PinPoint X and one on the radio module. The firmware was loaded into the radio module and con‐ troller board when the PinPoint X was assembled. As new versions of the software and firmware are released, they are posted at www.sierrawireless.com.
2 2: Specifications • Interface Port Pin-Outs • Power Connector Features and Benefits • Embedded Intelligence • Low Power Consumption • High‐Speed Processor • High‐Speed 2‐way Data • Multiple Interfaces, I/O Port • High‐Sensitivity GPS Receiver • Persistent Network Connectivity • Remote Management and Configuration • Extensive Vehicle Telemetry • Integrated with 3rd Party Tracking Applications • Rugged for Extreme Environments Technology • HSUPA With Fallback to: · HSDPA · UMTS · EDG
Specifications Power Consumption: (@12V DC) • Transmit/Receive (Typical/Max) 300/520 mA • Idle 170 mA • Low Power Mode 80 mA • Input Voltage 9 ‐ 28V DC Standards/Approvals • Carrier specific approvals • CE • FCC • PTCRB • Industry Canada Host Interfaces • Ethernet: 10/100 Mbps RJ‐45 • USB Type B • RS‐232: DB‐9 DCE (300‐230400 baud) • I/O: 4 Digital, 4 Analog, 2 Relay • Antenna Connection: · Cellular ‐ 50 Ohm TNC · GPS ‐ 50 Ohm SMA Warning: The antenna should be installed no clo
Specifications Power • Interface Port Pin-Outs Serial Port Unused CTS (Clear to Send) < RTS (Request to Send) - > DSR (Data to Send) < - 9 5 8 7 6 4 3 2 1 < - > GND (Ground) < - DTR Data Terminal Ready) < - Rx (Receive) - > Tx (Transmit) - > DCD (Data Carrier Detect) Figure 2-1: Serial Port Diagram: Female DB-9 DCE (not to scale) I/O Port Note: The Pin-Out diagram shows external view looking at PinPoint X connector in front face-plate of device. Pin 1 is lower right. .
Specifications 10. Ground 21. Ground 11. Digital Input 2 22. Digital Input 1 Power Connector Not Used 4 3 Ignition Sense (white) Ground (black) 2 1 Power (red) Figure 2-3: Power Connector (not to scale) Rev 4.0 Oct.
3 3: Activating PinPoint X on your cellular provider • Installing the SIM • Configuring the APN This chapter provides step‐by‐step directions for activating your PinPoint X on your cellular provider’s network. H Installing the SIM The Subscriber Identity Module (SIM) in the PinPoint X is a smartcard that securely stores the key identifying a cellular subscriber. Generally, you will only need to install a SIM once in the life of the modem and it may be pre‐installed by your Sierra Wireless Representative.
Activating PinPoint X on your cellular provider • PC or laptop ‐ To configure the modem, you will need a computer with an available Ethernet port or serial port. Tools Required • Small Phillips screw driver ‐ The Phillips screw driver is the one which is also called a plus (+) or X screw driver. • Slim stylus ‐ A PDA stylus, an unbent paperclip, or other such item. 2. Opening the SIM Slot a. Unplug the PinPoint X power and all cables. b.
Activating PinPoint X on your cellular provider c. 5. Insert the SIM into the Tray a. Place the SIM into the tray and gently press to click it into place. Figure 3-3: Empty SIM Tray and a Tray with a Sample SIM 6. Insert the Tray and SIM a. Slide the tray back into the modem. b. Gently press the SIM to click it into place. Tip: The top of the card faces the bottom of the modem. Figure 3-4: Inserting the SIM 7.
Activating PinPoint X on your cellular provider Note: The first time you power on your PinPoint X with your new SIM, there may be a delay of up to 10 minutes for the initial network connection to occur. Configuring the APN The APN (Access Point Name) is the way your device knows how it will be communicating with the network. The APN allows custom IP addressing and tailoring your companyʹs wireless IP solution to meet the security and IP addressing requirements of your applications.
4 4: Hardware Installation of the PinPoint X • Connecting to Power • Connecting to a Computer or other Device • Indicator Lights • Mounting Your PinPoint X should be mounted in a position that allows easy access for the cables so they are not bent, constricted, in close proximity to high amperage, or exposed to extreme temperatures. The LEDs on the front panel should be visible for ease of operational verification.
Hardware Installation of the PinPoint X radio communications regulations of the Federal Communica‐ tions Commission (FCC), Industry Canada, or your country’s regulatory body (if used outside the US). Your PinPoint X will work with most cellular antennas with a connector. Connect the primary antenna or primary RF cable directly to the antenna connector on the back of the PinPoint X. Tip: When using a cable to an antenna placed away from the modem, minimize the length of your cable.
Hardware Installation of the PinPoint X The DC power cable positive lead should be connected to the battery or power source positive terminal. The power cable negative lead should be connected to the battery or power source negative terminal. The battery cable used for a car, truck, or other mobile connection must be less than 3 meters in length. The PinPoint X has an internal polysilicon circuit breaker that opens at 0.5 to 1.0 amps of current.
Hardware Installation of the PinPoint X Figure 4-5: Serial The serial port of your PinPoint X can be connected directly to most computers or other devices using a standard straight through cable. If you have a DCE device, you will need a null modem or null modem cable. Figure 4-6: USB Your PinPoint X’s full‐speed (12 Mbit) USB 2.0 port can be connected directly to most computers or other devices using a standard full‐speed USB 2.0 cable.
Hardware Installation of the PinPoint X Indicator Lights When your PinPoint X is connected to power and an antenna, there is a specific pattern to the lights to indicate its operation mode. Figure 4-8: PinPoint X Indicator lights • Network ‐ Indicates a successful connection to the cellular network with an IP address given and a channel acquired. • Signal ‐ Light shows the strength of the signal and may be nearly solid (strong signal) or flashing (weaker signal).
Hardware Installation of the PinPoint X seconds (count 10 slowly, and wait for the power light to go off after the light pattern stops), the ALEOS configu‐ ration settings will return to the factory defaults. Caution: If you reset the modem configuration using the reset button, you may to reconfigure your APN. Light Patterns The LEDs on the front of the modem will respond in different patterns to indicate modem states. • Normal ‐ Each LED, mentioned above, is lit as applicable.
Hardware Installation of the PinPoint X 6.12”(155.4mm) .132”(3.3mm) 2.935” (74.5mm) .267”(6.78mm) 3.185” (80.89mm) 2.5” (65mm) .315”(8mm) R.14”(3.5mm) .565”(14mm) R.075”(1.9mm) 6.37”(229mm) Front Figure 4-9: Diagram of the PinPoint X base Rev 4.0 Oct.
5 5: Inputs, Relay Outputs, and Power Status • Capturing External Events • Power Modes and Information The PinPoint X has special features for use in a mobile environment. The PinPoint X can be configured to monitor the input, respond to specific types of events, and even trigger a digital output. The PinPoint X can also be configured to change its power mode in order to conserve power. These features can be configured to your needs.
PinPoint X HSUPA Digital Inputs Figure 5-2: Digital Input Contact Closure By measuring contact closures on switches, the digital inputs can report a simple open or closed state. Each of the four digital inputs can be wired to the two ground signals via a switch. When the switch is open, the input will read “OPEN”. When the switch is closed and the input is connected to ground, the input will read “CLOSED”. • When a door or other latch is opened or closed. • Counting pulses or other electronic events.
Inputs, Relay Outputs, and Power Status Tip: The relays are only capable of switching small loads. If you need a stronger signal, such as to open a door lock, you can connect the PinPoint X’s relay to a stronger solenoid relay which has enough power to cause the desired effect. Connecting devices to the I/O Port Note: Before you install the PinPoint X in its final location, be sure to cover all exposed wiring.
PinPoint X HSUPA Figure 5-4: I/O Wiring Harness, AirLink part number 120-140-1014 Locking Tab 22 21 20 19 18 17 16 15 14 13 12 O/W Bl/Br O/Bl none G/Bl G/W none none V/W Bl/W V/Bl O/G Bl/G O/R none Y/Bl Y/W nonenone V/G Bl/R V/R 11 10 9 8 7 6 5 4 3 2 1 Figure 5-5: Color Corospondance to connection points Table 5-2: Wiring Color Corospondance 29 1. Violet/Red 12. Violet/Black 2. Black/Red 13. Black/White 3. Violet/Green 14. Violet/White 4. none 15. none 5. none 16.
Inputs, Relay Outputs, and Power Status Note: The Pin-Out diagram shows external view looking at PinPoint X connector in front face-plate of device. Pin 1 is lower right. Analog Inputs Connect a wiring lead to an analog input (AIN) at 1, 3, 12 or 14, and the nearest ground at 2 or 13. Digital Inputs Connect a wiring lead to a digital input (DIN) at 9, 11, 20, or 22, and the nearest ground at 8, 10, 19, or 21, as applicable. Caution: Never apply voltage to the Digital inputs.
PinPoint X HSUPA by state, low‐power mode, will prevent the modem from draining the battery while allowing the modem to quickly power up to regular operation when it is needed. You can configure Low Power mode using ACEmanager. Figure 5-6: ACEmanager : Low Power Wiring the PinPoint X for When the Standby Ignition Sense is enabled and the ignition sense connector is wired to your vehicle, the ignition sense will provide a link to the modem to enable it to enter a low‐power using standby mode.
Inputs, Relay Outputs, and Power Status Monitoring Power-In Voltage The current status of the power‐in voltage can be monitored in ACEmanager. Rev 4.0 Oct.
PinPoint X HSUPA 33 20080311