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PinPoint X for Verizon User Guide 20070914 Rev 2.
Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
PinPoint X 1x/EV-DO Patents Portions of this product may be covered by some or all of the following US patents: 5,515,013 6,191,741 6,653,979 6,968,171 D459,303 5,629,960 6,199,168 6,697,030 6,985,757 5,845,216 6,339,405 6,785,830 7,023,878 5,847,553 6,359,591 6,845,249 7,053,843 5,878,2345,890,0575,929,8156,169,884 6,400,3366,516,2046,561,8516,643,501 6,847,8306,876,6976,879,5856,886,049 7,106,5697,145,2677,200,512D442,170 and other patents pending.
Preface Post: Sierra Wireless America 39677 Eureka Drive Newark, CA USA 94560 Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-510-624-4299 1-604-231-1109 Web: www.sierrawireless.com Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases: www.sierrawireless.com Revision History Revision number Release date Changes 1.x Q2: 2009 Guide updated with ALEOS Release 4.0 content. 2.
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Contents Introduction to the PinPoint X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Monitor and Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PinPoint X 1x/EV-DO Interface Port Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Activating your PinPoint X on Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Automatic Activation . . . . . . . . . . . . . . . . . . . . . . . .
Contents Power Modes and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Wiring the PinPoint X for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Power Effect on Modem State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Monitoring Power-In Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1 1: Introduction to the PinPoint X • Connecting to Verizon • EV-DO • Connection methods • Networking • Applications • Software • Documentation The PinPoint X is a compact, intelligent and fully-featured mobile communications platform with multiple peripheral connections including serial, Ethernet and USB. Expanded I/O functionality in a separate connector includes four digital inputs, four analog inputs and two relay outputs unleashing extensive remote instrumentation possibilities.
PinPoint X 1x/EV-DO • Device Management & Control • Protocol Spoofing Figure 1-2: Powered by ALEOS A wireless solution is not complete until you have software tools to manage the devices monitoring your valuable equipment. Using the AirLink Control Environment (ACE), ACEWare is the device management and monitoring application suite for Sierra Wireless AirLink devices powered by ALEOS.
Introduction to the PinPoint X Figure 1-4: ACEmanager Simplified Deployment ACEmanager provides the ability to remotely set up and configure your Sierra Wireless AirLink products. Remote device setup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROI. Templates allow you to easily configure devices in your fleet with identical settings, ensuring a simple, accurate deployment.
PinPoint X 1x/EV-DO Figure 1-5: ACEview Modem Doctor Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the PinPoint X activity which you can then send to Sierra Wireless support or erase the current configuration completely. Figure 1-6: Modem Doctor Connecting to Verizon The PinPoint X uses Verizon as an ISP (Internet Service Provider) to connect you to the Internet. Steps of a connection: 1.
Introduction to the PinPoint X 3. When your PinPoint X has received its IP address from Verizon, a connection to the Internet or the cellular network is also available for computers or other devices connected directly to the PinPoint X. The PinPoint X will perform routing for all internet traffic to and from the computers or other end devicse.
PinPoint X 1x/EV-DO Caution: If you want to connect remotely to your PinPoint X using TCP/IP, the IP address given to your modem by Verizon cannot be a private or internal IP address (such as a special private network) unless you are on the same network or inside that network’s firewall (such as with frame relay). EV-DO CDMA (Code Division Multiple Access) is the underlying digital radio network technology used by many cellular providers across the globe and is prevalent in North America.
Introduction to the PinPoint X Virtual serial port The PinPoint X supports one virtual serial port over USB. This VSP can be used, for example, to send AT commands, or to run many serial based applications such as HyperTerminal®. Networking IPSec The IP protocol that drives the Internet is inherently insecure. Internet Protocol Security (IPSec), which is a standards-based protocol, secures communications of IP packets over public networks.
PinPoint X 1x/EV-DO Figure 1-7: IPSec Architecture GRE GRE (Generic Routing Encapsulation) tunnel is used to carry non-IP packets through an IP Network. Non -IP packets, that are send over the GRE tunnel, need to be first encapsulated. Hence, ALEOS is used to configure and encapsulate non-IP packets and transmit over IP through the GRE tunnel.
Introduction to the PinPoint X Documentation This PinPoint X User Guide describes how to: • Install the PinPoint X hardware. • Connect the radio antennas. • Connect a notebook computer and other input/output (I/O) devices. • Interpret the LEDs on the PinPoint X and the indicators in the AceView software. This User Guide is provided as a PDF (Portable Document Format) file on the installation CD or from the Sierra Wireless support website.
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2 2: Specifications • Interface Port PinOuts • Power Connector Features and Benefits • Embedded Intelligence • Low Power Consumption • High-Speed Processor • High-Speed 2-way Data • Multiple Interfaces, I/O Port • High-Sensitivity GPS Receiver • Persistent Network Connectivity • Remote Management and Configuration • Extensive Vehicle Telemetry • Integrated with 3rd Party Tracking Applications • Rugged for Extreme Environments Technology • CDMA EV-DO Revision A With Fallback to: · CD
PinPoint X 1x/EV-DO Standards/Approvals • Carrier specific approvals • FCC • Industry Canada Host Interfaces • Ethernet: 10/100 Mbps RJ-45 • USB Type B • RS-232: DB-9 DCE (300-230400 baud) • I/O: 4 Digital, 4 Analog, 2 Relay • Antenna Connection: · Primary Cellular - 50 Ohm TNC · Receive Diversity - 50 Ohm SMA · GPS - 50 Ohm SMA Warning: The antenna should be installed no closer than 20 cm from the human body. It is one of the RSS-102 requirements for devices not requiring SAR.
Specifications Interface Port Pin-Outs Serial Port Unused CTS (Clear to Send) < RTS (Request to Send) - > DSR (Data to Send) < - 9 5 8 7 6 4 3 2 1 < - > GND (Ground) < - DTR Data Terminal Ready) < - Rx (Receive) - > Tx (Transmit) - > DCD (Data Carrier Detect) Figure 2-1: Serial Port Diagram: Female DB-9 DCE (not to scale) Note: The Pin-Out diagram shows external view looking at PinPoint X connector in front face-plate of device. Pin 1 is lower right.
PinPoint X 1x/EV-DO Power Connector Not Used 4 3 Ignition Sense (white) Ground (black) 2 1 Power (red) Figure 2-3: Power Connector (not to scale) 14 20070914
3: Activating your PinPoint X on Verizon 3 • Automatic Activation • Setup Wizard • Activating Using AT Commands This chapter provides step-by-step directions for activating your PinPoint X on Verizon’s network. H Automatic Activation One of the special features of your PinPoint X for Verizon is the ability to activate itself automatically. When you first power on the PinPoint X, it will check to see if it has been activated with account data.
PinPoint X 1x/EV-DO Setup Wizard You can find the Setup Wizard installation on the CD which came with your PinPoint X or on the Sierra Wireless website: http://www.sierrawireless.com/ support/AirLink/default.aspx.Use only the Setup Wizard for Verizon for best results. Note: The Setup Wizard requires the Microsoft .NET framework v. 1.1 and Microsoft Windows 98, Windows 2000, Windows XP, or later. You can obtain .NET from Microsoft: http:// www.microsoft.com. 1. Wizard: Starting the Setup Wizard a.
Activating your PinPoint X on Verizon Figure 3-2: Setup Wizard : Ethernet Connection/USB Connection Figure 3-3: Ethernet Port Tip: If the Setup Wizard is unable to detect the PinPoint X, check the green link LED on the Ethernet port of the modem to see if it is lit to indicate an Ethernet connection with your computer. If you do not see this light or if your computer shows a “Network Cable Unplugged” message or icon, try a different Ethernet cable.
PinPoint X 1x/EV-DO After the Setup Wizard connects to your PinPoint X, the details for your specific model will be displayed. If the incorrect model is displayed, press the Reset Button on your PinPoint X so the Wizard can attempt to connect again. Click Next. After the Wizard detects your PinPoint X, you will be offered a menu of Setup tasks. Choose the tasks you need from those displayed.
Activating your PinPoint X on Verizon Note: Follow this step, only if Update Aleos option has been selected in the task menu checkbox On occasion, Sierra Wireless releases updates to the firmware for your modem. These updates can include new features as well as bug fixes. To make sure your modem is at optimal performance, it is recommended to Check for Updates and Update Now if an update is found.
PinPoint X 1x/EV-DO Figure 3-7: Setup Wizard : MSL • MDN - The phone number of your cellular account. • MIN or MSID - The identification number for your cellular account. Figure 3-8: Setup Wizard MDN and MIN/MSID • Static IP - If you have a cellular account with a static IP address, check this box if it is displayed. Caution: If you do not have a static IP account and check the Static IP box, you may not be able to activate your PinPoint X or register on the Verizon network.
Activating your PinPoint X on Verizon Figure 3-9: Setup Wizard : Signal Test Note: If you did not need to enter any data, no settings will be displayed. Tip: If you have low signal, you may encounter difficulties activating your modem. Try a different location or a different antenna to increase your signal if it is -90 or lower (yellow to red bar).
PinPoint X 1x/EV-DO Figure 3-11: Setup Wizard: Connection Test Green checks in the boxes indicate the tests were successful and your PinPoint X is functioning properly. At this point your modem is configured and activated to work on the Verizon network. Note: These tests, depending on the strength of your signal, may take a few minutes. Initially, while the tests are being performed, there may be red Xs in the boxes. The Status line will give an indication of the progress of the connection process.
Activating your PinPoint X on Verizon Figure 3-12: Setup Wizard : Primary and Secondardy HA • HA Shared Secret Password is used for both Home Agent’s. This may be filled in for you with a password created for your PinPoint X for the Verizon network. • The AAA/Vision Password is required by the Authentication, Authorization and Accounting server. This may be filled in for you with default for Verizon.
PinPoint X 1x/EV-DO If you already have other modems installed on your computer, they will be listed on the Sierra Wireless AirLink Modem Installation screen. If you have other modems installed on your computer using the same serial port, they may conflict. As long as you do not intend to use them, you can Remove other modems using this menu. Figure 3-14: Setup Wizard : DUN driver a. Select Install to begin adding the driver for the PinPoint X to your computer.
Activating your PinPoint X on Verizon Figure 3-16: Setup Wizard : DUN connections If you already have a DUN connection installed for a different modem, it will be listed on the Dial-up Networking Connection screen. g. Select Add to create a new connection for the PinPoint X. Figure 3-17: Setup Wizard : DUN settings h. From the drop down menu, select Sierra Wireless modem. i. The defaults for the phone number, user name and password will already be entered. j. Select Next to begin the install.
PinPoint X 1x/EV-DO Your modem is now ready to be used as a DUN device for any applications on your computer needing a network connection. If you have DUN installed for more than one modem, you will need to specify in your application which DUN to use. Unless it is the only DUN, your PinPoint X may not be the one your computer sees as a default.
4: Hardware Installation of the PinPoint X 4 • Connecting to Power • Connecting to a Computer or other Device • Indicator Lights • Mounting Note: During installation, please be sure that the cables are secure but do not bear any additional weight that could loosen the connector from the unit. Your PinPoint X should be mounted in a position that allows easy access for the cables so they are not bent, constricted, in close proximity to high amperage, or exposed to extreme temperatures.
PinPoint X 1x/EV-DO Your PinPoint X will work with most cellular antennas with a TNC or SMA (diversity only) connectors. Connect the primary antenna or primary RF cable directly to the antenna connector on the back of the PinPoint X. Tip: When using a cable to an antenna placed away from the modem, minimize the length of your cable. All gain from a more advantageous antenna placement can be lost with a long cable to the modem. Note: Use of receive diversity for EV-DO is optional.
Hardware Installation of the PinPoint X Your PinPoint X can be used with either DC or AC, with the appropriate power adapter. DC cables and AC adapters are available as optional accessories in addition to the one included with your PinPoint X. The DC power cable positive lead should be connected to the battery or power source positive terminal. The power cable negative lead should be connected to the battery or power source negative terminal.
PinPoint X 1x/EV-DO The serial port of your PinPoint X can be connected directly to most computers or other devices using a standard straight through cable. If you have a DCE device, you will need a null modem or null modem cable. Figure 4-6: USB Your PinPoint X’s full-speed (12 Mbit) USB 2.0 port can be connected directly to most computers or other devices using a standard full-speed USB 2.0 cable.
Hardware Installation of the PinPoint X • Network - Indicates a successful connection to the cellular network with an IP address given and a channel acquired. • Signal - Light shows the strength of the signal and may be nearly solid (strong signal) or flashing (weaker signal). A slow flash indicates a very weak signal.
PinPoint X 1x/EV-DO • Configuration Reset - The LEDs will cycle left to right and then right to left 4 times. • Authentication Failure - The Network, Signal, and Activity LEDs blink every 2 seconds. • Data Retry - The Network, Signal, and Activity LEDs blink every 3 seconds. • Invalid MAC Address or Ethernet Initiation Fail - The Service LED will blink. OTASP: One at a time, the Network, Signal and Acitivity LED will flash (respectively).
Hardware Installation of the PinPoint X Mounting The integrated mounting with keyhole screw mounts on the PinPoint X will allow you to secure your modem nearly anywhere, quickly and easily, without the need for a separate bracket. 6.12”(155.4mm) .132”(3.3mm) 2.935” (74.5mm) .267”(6.78mm) 3.185” (80.89mm) 2.5” (65mm) .315”(8mm) R.14”(3.5mm) .565”(14mm) R.075”(1.9mm) 6.37”(229mm) Front Figure 4-9: Diagram of the PinPoint X base Rev 2.0 Mar.
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5 5: Configuring the PinPoint X • ACEmanager • Using a Terminal Application with AT Commands • AT Command With ALEOS as its “brain”, the PinPoint X is a highly configurable device. To configure your PinPoint X, you have two options. You can use the configuration and management applications of the AceWare suite or you can use a terminal emulator application such as HyperTerminal, PuTTY, or many others. ACEmanager To get a more expanded view of the other ACEmanager features, refer to the ACEmanager Guide.
PinPoint X 1x/EV-DO Figure 5-1: Connect To b. Change or verify the settings: · Bits per Second: 115200 (default) · Data Bits: 8 · Parity: None · Stop Bits: 1 · Flow Control: Hardware. Figure 5-2: Port Settings Tip: If you have configured the PinPoint X for settings different than the defaults for Bits per Second, Data Bits, Parity, and/or Stop Bits, you will need to use your changed settings. c. Select OK. Using Ethernet: d. Select TCP/IP (Winsock) for “Connect Using”. e. Type in 192.169.14.
Configuring the PinPoint X 192.168.14.31 g. Select OK. 3. Connected Connecting on USB/net will prompt for password. Figure 5-3: HyperTerminal : TCP/IP connected Rev 2.0 Mar.
PinPoint X 1x/EV-DO Figure 5-4: HyperTerminal : connected a. If you are prompted for a password, enter 12345 (default password). Tip: You will not be prompted for a password if you connect using a COM port. b. Type AT and press Enter. You should get a reply of “OK” or “0”. c. To see what you are typing as you type it, you will need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. d. If you get a reply of “OK”, then you entered the command successfully.
Configuring the PinPoint X • Optional parameters are denoted with square brackets [ ]. • AT Commands are not case sensitive. A capital “E” is the same as a lowercase “e”. • When you are using a terminal connection, if you enter a command which is recognized by the PinPoint X, it will respond with “OK”. If the command is not recognized, the response will be “ERROR”. • Those commands applicable only to certain model numbers of the PinPoint X will be noted.
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6 6: Inputs, Relay Outputs, and Power Status • Capturing External Events • Power Modes and Information The PinPoint X has special features for use in a mobile environment. The PinPoint X can be configured to monitor the input, respond to specific types of events, and even trigger a digital output. The PinPoint X can also be configured to change its power mode in order to conserve power. These features can be configured to your needs.
PinPoint X 1x/EV-DO Digital Inputs Figure 6-2: Digital Input Contact Closure By measuring contact closures on switches, the digital inputs can report a simple open or closed state. Each of the four digital inputs can be wired to the two ground signals via a switch. When the switch is open, the input will read “OPEN”. When the switch is closed and the input is connected to ground, the input will read “CLOSED”. • When a door or other latch is opened or closed.
Inputs, Relay Outputs, and Power Status Tip: The relays are only capable of switching small loads. If you need a stronger signal, such as to open a door lock, you can connect the PinPoint X’s relay to a stronger solenoid relay which has enough power to cause the desired effect. Connecting devices to the I/O Port Note: Before you install the PinPoint X in its final location, be sure to cover all exposed wiring.
PinPoint X 1x/EV-DO Figure 6-4: I/O Wiring Harness, AirLink part number 120-140-1014 Locking Tab 22 21 20 19 18 17 16 15 14 13 12 O/W Bl/Br O/Bl none G/Bl G/W none none V/W Bl/W V/Bl O/G Bl/G O/R none Y/Bl Y/W nonenone V/G Bl/R V/R 11 10 9 8 7 6 5 4 3 2 1 Figure 6-5: Color Corospondance to connection points Table 6-2: Wiring Color Corospondance 1. Violet/Red 12. Violet/Black 2. Black/Red 13. Black/White 3. Violet/Green 14. Violet/White 4. none 15. none 5. none 16. none 6.
Inputs, Relay Outputs, and Power Status Analog Inputs Connect a wiring lead to an analog input (AIN) at 1, 3, 12 or 14, and the nearest ground at 2 or 13. Digital Inputs Connect a wiring lead to a digital input (DIN) at 9, 11, 20, or 22, and the nearest ground at 8, 10, 19, or 21, as applicable. Caution: Never apply voltage to the Digital inputs. The inputs can only be switched open or closed to ground. Relay Outputs Connect the circuit leads to one of the two relay pairs at 6 and 7 or at 17 and 18.
PinPoint X 1x/EV-DO Figure 6-6: ACEmanager : Low Power Wiring the PinPoint X for When the Standby Ignition Sense is enabled and the ignition sense connector is wired to your vehicle, the ignition sense will provide a link to the modem to enable it to enter a low-power using standby mode. The white wire of the three wire connector should be used to connect to your ignition.
7 7: Regulatory Information Federal Communications Commission Notice (FCC United States) Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
PinPoint X 1x/EV-DO Cet appareillage numérique de la classe B répond à toutes les exigences de l'interférence canadienne causant des règlements d'équipement. L'opération est sujette aux deux conditions suivantes: 1. ce dispositif peut ne pas causer l'interférence nocive, et 2. ce dispositif doit accepter n'importe quelle interférence reçue, y compris l'interférence qui peut causer l'opération peu désirée.
Regulatory Information The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the following location in the EU community. Sierra Wireless 39677 Eureka Drive Newark, CA USA 94560 The device is a Class A device for use in commercial environment. WEEE Notice If you purchased PinPoint X in Europe, please return it to your dealer or supplier at the end of its life. WEEE products may be recognised by their wheeled bin label on the product label. Rev 2.0 Mar.
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