Raven XE Quick Start 20080617 Rev 1.
Activating your Raven XE • • • • Installing the SIM Configuring the APN Hardware Installation Indicator Lights This Quick Start guide provides step‐by‐step directions for activating your Raven XE on your cellular provider’s network. Tip: For additional configuration options, refer to the User Guide for your Raven XE. H Installing the SIM The Subscriber Identity Module (SIM) in the Raven XE is a smartcard that securely stores the key identifying a cellular subscriber.
Raven XE Note: Until you install a driver for the USB port, you cannot use your USB port to configure the modem. • Power adapter and a power source ‐ You will need a power supply and power source for the modem. • PC or laptop ‐ To configure the modem, you will need a computer with an available serial port. Tools Required • Small Phillips screw driver ‐ The Phillips screw driver is the one which is also called a plus (+) or X screw driver. Figure 0-1: Faceplate Warning: Explosion Hazard.
Figure 0-2: Sample of the SIM card 3. Insert the SIM a. Gently press the SIM card to click it into place. Tip: The top of the card faces the bottom of the modem. Note: The card and SIM may be a different color than these examples. Figure 0-3: Insert SIM in to the modem 4. Finishing the SIM installation When the faceplate is replaced and secured, the installation of the SIM is complete. Rev 1.0D Jul.
Raven XE Configuring the APN The APN (Access Point Name) is the way your modem knows how it will be communicating with the network. The APN allows custom IP addressing and tailoring your companyʹs wireless IP solution to meet the security and IP addressing requirements of your applications. Note: Most accounts use the default addressing solution of Private or Public IP addresses supplied by the Internet and Proxy APNs.
b. Select PPP. c. Enter the connection information. · For PPP, select the COM port to which the modem is connected. d. Enter the password. The default password will be entered for you. e. Select OK. 3. Enter the APN a. Select EDGE/HSDPA/HSUPA from the menu on the left side of AceManager (under “Groups”) Figure 0-5: AceManager : EDGE/HSDPA b. Type your APN in the New Value field of *NETAPN. Figure 0-6: AceManager : EDGE/HSDPA - *NETAPN c. Select PPP. d. Enter the connection information.
Raven XE f. Select OK. Optional: If you need to configure your modem for a cus‐ tom APN, after entering the APN, there is additional infor‐ mation you will need to enter. 1. Select Misc from the menu on the left side under the Common group. Figure 0-7: AceManager : Misc 2. Enter the NAI into the new value field for *NETUID and enter your network password into the new value field for *NETPW. Figure 0-8: AceManager : Misc - *NETUID, *NETPW 4. Write the Settings to the Raven XE a.
Hardware Installation Note: During installation, please be sure that the cables are secure but do not bear any additional weight that could loosen the connector from the unit. Your Raven XE should be mounted in a position that allows easy access for the cables so they are not bent, constricted, in close proximity to high amperage, or exposed to extreme temperatures. The LEDs on the front panel should be visible for ease of operational verification.
Raven XE To provide for diversity in the signal reception, connect the second antenna to the second antenna port (SMA, labeled Rx Div) on the back of the Raven XE. Power The Raven XE digital I/O port consists of a 4 pin power connector, which includes two digital I/O ports. Port 4 is software configurable, while port 3 is Digital Input only and not software configurable. This I/O port handles external input and output events.
Connecting to a Computer or other Device Figure 0-12: Ethernet The Ethernet port of your Raven XE can be connected directly to a computer or other Ethernet device with either a cross‐over cable or a straight‐through cable. The Ethernet port on the Raven XE is auto‐sensing and connects at 10baseT. If you are connecting the modem to a hub or switch you should use a straight through cable or use the uplink port on the hub or switch with a cross‐over cable.
Raven XE Warning: The USB port can only be used in a nonhazardous environment. Indicator Lights When your Raven XE is connected to power and an antenna, there is a specific pattern to the lights to indicate its operation mode. Figure 0-14: Raven XE Indicator lights • Network ‐ Indicates a successful connection to the cellular network with an IP address given and a channel acquired. • Signal ‐ Light shows the strength of the signal and may be nearly solid (strong signal) or flashing (weaker signal).
• The Reset button (on the left side of the Raven XE) has two functions. If it is quickly depressed and released, the modem will simply power cycle the internal hardware. If, however, the reset is depressed and held for several seconds (count approximately 30 seconds, and wait for the power light to go off after the light pattern stops), the ALEOS configuration settings will return to the factory defaults.
Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Contact Information Support Desk: Phone: 1-877-231-1144 Hours: 5:00 AM to 5:00 PM Pacific Time, Monday to Friday, except US Holidays E-mail: support@sierrawireless.com Sales Desk: Phone: 1-510-624-4200 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: MobileandM2Msales@sierrawireless.com Post: Sierra Wireless America 39677 Eureka Drive Newark, CA USA 94560 Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-510-624-4299 1-604-231-1109 Web: www.sierrawireless.
