AirLink GX400 for Verizon User Guide 2140712 Rev 3.
Preface Important Notice Safety and Hazards Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
AirLink GX400 for Verizon User Guide Patents Copyright Trademarks This product may contain technology developed by or for Sierra Wireless Inc. This product includes technology licensed from QUALCOMM® 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. © 2011 Sierra Wireless. All rights reserved. AirCard® and Watcher® are registered trademarks of Sierra Wireless.
Preface Revision History Revision number Release date Changes 1.0 Q3 2010 GX400 for Verizon User Guide draft created and reviewed. 2.0 March 2011 GX400 for Verizon User Guide created and initially released. 3.0 November 2011 GX400 for Verizon User Guide updated. Major edits and additions made to Chapters 3 and 5, including new graphics, and new sections on device mounting, low power modes, digital output, and LED reset. Other miscellaneous updates also added. Rev 3.0 Nov.
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Contents Introduction to the AirLink GX400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 ACEware™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Monitor and Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AirLink GX400 for Verizon User Guide Interface Port Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Installing and Activating AirLink GX400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Physical Interfaces. . . . . . . . . . . . . . .
Contents Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Capturing External Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Digital Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Digital Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Power Modes and Information . . . . . . . . . . . . . . . . . . . . . . . . . .
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Introduction to the AirLink GX400 1: Introduction to the AirLink GX400 • ACEware™ • Connecting to Verizon • EV-DO • Connection Methods • Networking • Applications • Software • Documentation The AirLink GX400 is a compact, intelligent, and fully-featured mobile communications platform with multiple peripheral connections including serial, Ethernet, and USB.
AirLink GX400 for Verizon User Guide Figure 1-2: Powered by ALEOS ACEware™ A wireless deployment is not complete until you have software tools to manage the devices monitoring your valuable equipment. Using the AirLink Control Environment (ACE), ACEWare is the device management and monitoring application suite for Sierra Wireless AirLink devices powered by ALEOS.
Introduction to the AirLink GX400 Figure 1-4: ACEmanager: Status Simplified Deployment ACEmanager provides the ability to remotely set up and configure Sierra Wireless AirLink products. Remote device setup and configuration reduces the time of your wireless deployment and provides a quicker path to ROI. Templates allow you to easily configure devices in your fleet with identical settings, ensuring a simple, accurate deployment.
AirLink GX400 for Verizon User Guide Connecting to Verizon The AirLink GX400 uses Verizon as an ISP (Internet Service Provider) to connect you to the Internet. Steps of a Connection: 1. When your AirLink GX400 is powered on, it automatically searches for cellular service using CDMA-based cellular technology. 2. Your AirLink GX400 establishes a PPP (Point-to-Point Protocol or “dial” up connection) link to the Verizon network, also called registering on the network, and receives an IP address. 3.
Introduction to the AirLink GX400 If you need to contact your AirLink GX400, a device connected to the AirLink GX400, or a host system using the AirLink GX400 from the Internet, you need to have a known IP (such as one which is static) or domain name (an IP address converted by a DNS server into a word based name). If you have a dynamic IP address for your device, you can use a Dynamic DNS service (such as IP Manager) to translate your IP address into to a domain name.
AirLink GX400 for Verizon User Guide USB The AirLink GX400 is equipped with a USB port which increases the methods by which you can send and receive data. The USB port can be set to work as either a virtual Ethernet port or a virtual serial port. A driver installation is required to use the USB port in either mode. It is recommended that you use a USB 2.0 cable with your AirLink GX400 and connect directly to your computer for best throughput.
Introduction to the AirLink GX400 Figure 1-6: IPSec Architecture GRE GRE (Generic Routing Encapsulation) is a tunneling protocol used to carry nonIP packets through an IP Network. Non-IP packets that are sent over the GRE tunnel must first be encapsulated. Hence, ALEOS is used to configure and encapsulate non-IP packets and transmit over IP through the GRE tunnel.
AirLink GX400 for Verizon User Guide Documentation This AirLink GX400 for Verizon User Guide describes how to: • Install the AirLink GX400 hardware. • Connect the radio antennas. • Connect a notebook computer and other input/output (I/O) devices. • Interpret the LEDs on the AirLink GX400 and the indicators in the ACEview software. This User Guide is provided as a PDF (Portable Document Format) file on the installation CD or from the Sierra Wireless support website.
Specifications 2: Specifications • Interface Port PinOuts • Power Connector Features and Benefits • Powered by ALEOS • Embedded Machine Protocols • Connection Management • IPSec/VPN; Firewall • LBS & Events Reporting Engines • ACEware interface • Remote Management and Configuration • Ethernet, Serial, USB OTG (On-The-Go) • 1 Digital I/O, 1 low power timer enable input • Rx Diversity (3G) • Hardware expansion options (IESM) Technology EV-DO Rev.A with fallback to: • CDMA EV-DO (Rev.
AirLink GX400 for Verizon User Guide • IP 64 Host Interfaces • Ethernet: 10/100 Mbps RJ-45 • USB "micro A/B" locking • RS-232: DB-9 DCE (300-230400 baud) • I/O: one on power connector • Antenna Connection: · Primary Cellular - 50 Ohm SMA · Receive Diversity - 50 Ohm SMA · GPS - 50 Ohm SMA Warning: The antenna must be installed to provide a separation distance of at least 20 cm from all persons. Dimensions • 143 mm x 96 mm x 44 mm (5.5 in x 3.8 in x 1.
Specifications Power Connector Figure 2-2: Power Connector (Not to scale) Rev 3.0 Nov.
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Installing and Activating AirLink GX400 3: Installing and Activating AirLink GX400 • Physical Interfaces • Requirements • Activating AirLink GX400 • Automatic Activation (OTASP) • Updating AirLink GX400 Firmware • Configuring Through ACEmanager • Connecting the Antennas • Connecting to a Computer or Other Device • LED Operation • Mounting an AirLink GX400 This chapter provides step-by-step directions for activating your AirLink GX400 on Verizon’s network.
AirLink GX400 for Verizon User Guide Physical Interfaces The AirLink GX400 has the following physical interfaces and connections: • Primary Cellular - 50 Ohm SMA • Receive Diversity - 50 Ohm SMA • GPS - 50 Ohm SMA • USB OTG Micro A/B locking • 1 Ethernet port (RJ-45) • 1 serial port (RS-232) Requirements 1. Cellular account from Verizon Wireless. 2. Software: · ACEmanager - Graphical interface for configuring/managing the GX400. · A terminal application (e.g., Microsoft HyperTerminal). 3.
Installing and Activating AirLink GX400 Activating AirLink GX400 To activate your device, follow the instructions below: 1. Connect the AirLink GX400 with antennas -See Connecting the Antennas on page 26. 2. Plug the power cable to the power connector on the back panel of the AirLink GX400 - See Connecting to Power on page 27. 3. Connect your computer to the AirLink GX400 with an ethernet, serial or USB cable - See Connecting to a Computer or Other Device on page 29. 4.
AirLink GX400 for Verizon User Guide Figure 3-2: Confirm IP Address Configuring Through ACEmanager ACEmanager is a free utility. Follow the steps below to connect to ACEmanager and begin configuring the device. • Ensure that the AirLink GX400 is properly connected to allow access to the ACEmanager user interface. • Go to: http://192.168.13.31:9191 the first time you connect to ACEmanager. Connecting the Antennas Warning: This device is not intended for use within close proximity of the human body.
Installing and Activating AirLink GX400 Tip: When using a cable to an antenna placed away from the device, minimize the length of your cable. All gain from a more advantageous antenna placement can be lost with a long cable to the device. GPS Antenna The AirLink GX400 will work with most standard active GPS antennas. Connect the GPS antenna or cable directly to the threaded SMA connector.
AirLink GX400 for Verizon User Guide Warning: When using the AC to DC adapter, the ambient temperature should not exceed 40 0C. IIf the AirLink GX400 is used in a vehicle or battery-powered application, the red wire should be connected to battery power and the black wire to ground. The white low-power timer enable input wire must be connected to either unswitched or switched power for the GX400 to operate. The AC adapter accessory for the GX400 has power on two pins: main power and low-power timer enable.
Installing and Activating AirLink GX400 Connecting to a Computer or Other Device The AirLink AirLink GX400 can be connected to the computer through an Ethernet, serial, or USB connection. Ethernet Figure 3-5: Ethernet connector The Ethernet port is a standard RJ-45 connector. Two LEDs indicate link and activity. The left LED blinks yellow during activity, and the right LED is green for 100 Mbps and orange for 10 Mbps.
AirLink GX400 for Verizon User Guide USB OTG Port Figure 3-7: USB Micro-A connector cable The CPU OTG port operates in device mode; when the port is unused, the AirLink GX400 operates in device mode. If a Micro-B plug is inserted into the port, AirLink GX400 operates as a self-powered device: it will not draw any current from the USB. If a Micro-A plug is inserted, the AirLink GX400 can operate in host mode and supply power to the device that it is plugged into.
Installing and Activating AirLink GX400 LED Operation Four LEDs are visible from the front and top of the AirLink GX400. Labeled (from left to right) Network, Signal, Activity, and Power, each LED can display one of three colors: green, yellow, or red. Caution: If you need to reset the device configuration using the reset button, hold the button depressed until the LEDs start cycling yellow, and then the button may be released.
AirLink GX400 for Verizon User Guide Light Patterns The LEDs on the front of the device respond with different light patterns to indicate device states. • Normal - Each LED is lit as applicable. • Start up and Device Reboot - All LEDS simultaneously cycle red, yellow, and green at the start. Various light patterns continue until the Power LED turns yellow and then green, and the Network LED flashes yellow, changes to a solid yellow, and finally turns green, to indicate an active device.
Installing and Activating AirLink GX400 Mounting an AirLink GX400 The GX400 can be mounted almost anywhere using the device’s recessed mounting ears. An optional mounting kit (with mounting adapter) is also available when replacing a PinPoint X device. Mounting All GX400s are shipped with a Product Kit (P/N 1202162) that contains four #8 sheet metal/wood-type screws and four internal lock washers. Figure 3-9 is a diagram (with dimensions) of the GX400’s base for mounting the device. 22.5 mm .88” 55.
AirLink GX400 for Verizon User Guide Mounting Adapter An optional Mounting Adapter Kit (P/N 1202406) is available from Sierra Wireless for mounting the GX400 when replacing a PinPoint X device. The GX400 Mounting Adapter Kit includes: • One mounting adapter • Four #8 sheet metal/wood-type screws • Four internal lock washers The adapter is designed to reuse the mounting holes of a PinPoint X for a GX400 installation.
Configuring the AirLink GX400 4: Configuring the AirLink GX400 • ACEmanager • Using a Terminal Application with AT Commands • AT Command With ALEOS as its operating system, the AirLink GX400 is a highly configurable device. Configure the AirLink GX400 through one of two options: 1. Use the configuration and management applications of the AceWare suite, or 2. Use a terminal emulator application such as HyperTerminal, PuTTY, etc.
AirLink GX400 for Verizon User Guide Figure 4-1: Connect To b. Change or verify the settings: · Bits per Second: 115200 (default) · Data Bits: 8 · Parity: None · Stop Bits: 1 · Flow Control: Hardware (or None). Figure 4-2: Port Settings Tip: If you have configured the AirLink GX400 for settings different than the defaults for Bits per Second, Data Bits, Parity, and/or Stop Bits, you will need to use your changed settings. c. Select OK. Using Ethernet: d. Select TCP/IP (Winsock) for “Connect Using”. e.
Configuring the AirLink GX400 g. Select OK. 3. Connected Connecting with Telnet will prompt for password. Figure 4-3: HyperTerminal : TCP/IP connected Rev 3.0 Nov.
AirLink GX400 for Verizon User Guide Figure 4-4: HyperTerminal : connected a. If you are prompted for a password, enter 12345 (default password). Tip: You will not be prompted for a password if you connect using a COM port. b. Type AT and press Enter. You should get a reply of “OK” or “0”. c. To see what you are typing as you type it, you will need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. d. If you get a reply of “OK”, then you entered the command successfully.
Configuring the AirLink GX400 • Most commands with parameters can be entered with ? to read the current value (for example, AT&D? will respond with “2” if the default has not been changed). • Optional parameters are denoted with square brackets [ ]. • AT Commands are not case sensitive. A capital “E” is the same as a lowercase “e”. • When you are using a terminal connection, if you enter a command which is recognized by the AirLink GX400, it will respond with “OK”.
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Inputs, Relay Outputs, and Power Status 5: Inputs, Relay Outputs, and Power Status • Capturing External Events • Power Modes and Information The AirLink GX400 can be configured to monitor input, respond to specific types of events, and even trigger a digital output. The AirLink GX400 can also be configured to change its power mode in order to conserve power. These features can be configured to fit your needs.
AirLink GX400 for Verizon User Guide Examples of using the input with a switch to ground: • When a door or other latch is opened or closed. • Counting pulses or other electronic events. • When a gauge reaches a certain point. • When a container fills or empties. • When a switch or valve is opened or closed. • When the tow bar is raised or lowered. • Connected to a sensor, the level of fuel in a vehicle. • When the trunk of a vehicle is opened or closed.
Inputs, Relay Outputs, and Power Status Power Modes and Information AirLink GX400 low power modes can be configured using ACEmanager (Default: no power modes). You can switch power modes in response to specific events, such as when the voltage to the device drops below a configured threshold or when ignition is turned off, in order to conserve battery life.
AirLink GX400 for Verizon User Guide Power Effect on Device State Once the transition from powered on to low-power mode starts, the device will change state to AT mode. This results in the current mode being gracefully terminated. For the brief period when the device is preparing for low-power mode, the device will remain in AT mode. At that time, it will not auto-answer, ATD will fail, etc. Once low-power mode is entered, the device will then discard any data received on the host port.
Regulatory Information 6: Regulatory Information Federal Communications Commission Notice (FCC United States) Electronic devices, including computers and wireless devices, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
AirLink GX400 for Verizon User Guide Antenna Considerations Although the antenna model(s) used with these devices meet(s) the Industry Canada Radio Frequency requirements, it is possible that future customers may swap them for different ones without network provider's knowledge and approval.
Regulatory Information The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the following location in the EU community. Sierra Wireless (UK) Limited Suite 5, The Hub Fowler Avenue Farnborough business Park Farnborough, United Kingdom GU14 7JP WEEE Notice If you purchased your AirLink GX400 in Europe, please return it to your dealer or supplier at the end of its life. WEEE products may be recognized by their wheeled bin label on the product label. Rev 3.0 Nov.
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