Specifications
Section 2C: Setting Up Service 23
Activating and Using Sprint Service
Before using your Sprint Mobile Broadband USB modem, you must have a
Sprint wireless network account set up. The process of setting up an account is
called activation.
When the Sprint Mobile Broadband USB modem is inserted and Sprint Connection
Manager is started, it will detect whether the device has been configured with an
account (“preactivated”). If it has not, the Activation Wizard starts automatically.
Preactivated Device
If you received your Sprint Mobile Broadband USB modem in the mail or
purchased it at a Sprint Store, it probably has already been activated.
To prevent unauthorized use, preactivated devices may have been set with a
security lock. If so, Sprint Connection Manager displays the message “Device
locked.”
To unlock your Sprint Mobile Broadband USB modem:
1. Click the icon. (If is not visible, click to expand Sprint Connection
Manager.)
2. In the Enter User Lock Code window, enter your four-digit lock code, and click
OK. For security purposes, the code is not visible as you type.
After unlocking your preactivated Sprint Mobile Broadband USB modem, it is
ready for use. See “Using the Sprint Mobile Broadband USB Modem” on page 29.
Tip:
If you can’t recall your lock code, try using the last four digits of either your
Social Security number or your device’s phone number (MDN), or try 0000. If
none of these work, call Sprint Customer Service at 1-888-211-4727.