User guide
AirCard 555 Network Card User Guide
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When clicking the
dial pad buttons,
nothing happens.
a. KeyGuard is on. a. Turn KeyGuard off. See page 73.
Windows 2000: The
drop-down list of
connections in the
main Watcher
window is empty.
Dial-Up Networking
does not show the
Express Network
and Quick 2 Net
connections.
a. Dial-Up Networking needs to
be refreshed.
a. Close Watcher. Access Dial-Up
Networking (My Computer > Dial-Up
Networking). Enter information as
requested. Restart Watcher.
The error “read
socket in use”
occurs.
This error occurs in Windows 98
and Windows Me if you install the
AirCard driver after you install
Venturi. (The reason for the error
is that Venturi installs a software
layer that is effectively removed
during driver installation.)
Uninstall the Venturi software and reinstall
it from the AirCard CD. To uninstall Venturi:
1. Open the Control Panel (by selecting
Start > Settings > Control Panel).
2. Double click the Add/Remove
Programs icon.
3. Select Venturi Personal Client and
click the Add/Remove… button.
4. Confirm that you want to remove the
software by clicking OK.
Install the Venturi software using the
instructions on page 33.
Watcher displays the
message, “Not in
service”, in the LCD
area of the Watcher
window and the
antenna icon is
crossed out.
Inadequate signal strength may
occur for any of these reasons:
a. You are outside the network
coverage area.
b. Your antenna is not attached
or is pointed in the wrong
direction.
c. You may be inside a building
or near a structure that is
causing radio interference.
a. Ensure your antenna is properly
attached and is perpendicular to the
AirCard.
b. Verify that you are within the coverage
area of your service provider.
Coverage maps are available from the
Sierra Wireless web site,
www.sierrawireless.com.
c. Try changing your location or re-
orienting your antenna.
Table 9-1: Problem Causes and Suggestions
Problem Possible Causes Suggestions