AirCard® 555 Wireless Network Card User Guide 2130142 Rev 3.
Preface Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
AirCard 555 Network Card User Guide QUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS, INC. PRODUCT, EVEN IF SIERRA WIRELESS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Preface Technical Support Rev. 3.3 02 For technical support of this product, contact Verizon Wireless at 1-800-922-0204.
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Table of Contents AirCard 555 Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Introducing the AirCard® 555 Network Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A Network Card, a Modem, and a Phone . . . . . . . . . . . . . . . . . . . . . . . . . . Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AirCard 555 Wireless Network Card User Guide The Minimize, Toggle Full/Compact, and Close Buttons . . . . . . . . . . . . . . . . 39 Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Call Status Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Indicator Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Taskbar Icons . . . .
Table of Contents The Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Help Topics… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 About Watcher… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 The Network Adapter Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Windows 95, 98, NT and Me. . . . . . .
AirCard 555 Wireless Network Card User Guide Removing the AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Account Configuration Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 The Watcher Window and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Components of the Watcher Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 The Menu Bar . . . . . . . . . . . . . . . . . . .
Table of Contents Mobile Messenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dial-Up Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . KeyGuard . . . . . . . . . . . . . . . . . . . . . . . .
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AirCard 555 Basics
• A Network Card, a Modem, and a Phone • Package Contents • About this Guide Note: Do not insert the AirCard into your PC Card slot prior to installing the software. It is important to install the software and driver in the correct order. See Chapter 3 (notebook PCs) or Chapter 10 (Handheld and Pocket PCs) for detailed procedures.
AirCard 555 Network Card User Guide Note: More information about CDMA networks is available on the CDMA Development Group web site, www.cdg.org. A Network Card, a Modem, and a Phone On notebook PCs, during 1xRTT connections, the AirCard 555 is a true network card, functioning just like the network cards familiar to most corporate computer users. Once installed and configured, the AirCard connects instantly to the CDMA network with a few mouse clicks.
• The AirCard 555 Software • Account Activation and Configuration • Care and Maintenance AirCard 555 Basics 2: Getting Started Before you can begin using the AirCard 555 wireless network card, you must: 1. Install the AirCard 555 software. 2. Activate an account and configure the AirCard to use your account, unless the AirCard has been pre-activated. This section provides an overview of this process.
AirCard 555 Network Card User Guide If you purchased the AirCard from a service provider, you may already have an account. (That is, your network card is pre-activated.) Otherwise, you can refer to the Sierra Wireless web site, www.sierrawireless.com, for a list of service providers. When selecting a service provider, it is important to consider the following: • Note: Most service providers have coverage maps on their web sites.
Note: You can use the Lock Code feature to prevent others from using your account should your AirCard be stolen. See page 84 (notebook PCs) or page 168 (Handheld and Pocket PCs) for instructions on using this feature.
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Installation and Use on Notebook PCs
• System Requirements • AirCard Software Installation Procedures • Venturi Software Installation Procedures • Card Insertion and Removal • Account Configuration Procedures Note: Do not insert the AirCard into your PC Card slot before installing the software. Installation and Use on Notebook PCs 3: Installation on Notebook PCs This chapter guides you through the steps necessary to making the AirCard operational on a notebook PC. The basic steps are: 1.
AirCard 555 Network Card User Guide Table 3-1: System Resource Requirements I/O Resources 1 IRQ, 40 bytes I/O Space Memory 32 MB Disk Space 7 MB AirCard Software Installation Procedures This section provides detailed installation instructions. Proceed to the heading that corresponds to your operating system. Windows 95 Pre-Installation Procedures Note: Windows system files may be required to complete installation of the AirCard 555 driver.
Chapter 3: Installation on Notebook PCs 1. If the Control Panel is not already open, select Start > Settings > Control Panel to open it. 2. Double click the Network icon. 3. Look for “TCP/IP” next to any listing on the Configuration tab. If TCP/IP is listed, you can close the window and proceed to the section “Installing Procedures for Windows 95, 98, Me, and 2000”. 4. If TCP/IP is not listed, click the Add... button to open the Select Component Type window. 5.
AirCard 555 Network Card User Guide · Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC configuration. (The Destination Location dictates where the software is installed. The Program Folder dictates the name assigned to the software in the Add/ Remove Programs in the Control Panel.) · A check box allows you to choose to display release notes.
Chapter 3: Installation on Notebook PCs Installation Procedures for Windows XP and NT Follow these steps to install Watcher and the Network Adapter Manager. 1. If the AirCard CD is not already in your CD-ROM drive, insert it. The CD should auto-start and display a menu. 2. If the CD does not auto-start, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive. 3.
AirCard 555 Network Card User Guide Windows XP Driver Installation Note: Do not forcefully connect the antenna, or forcefully insert the AirCard. This may damage connector pins. See page 34 for instructions on removing the AirCard. 1. Attach the antenna to the AirCard and, with the label facing up, carefully insert the AirCard into your PC Card slot. Windows should detect that a new device has been inserted and launch the wizard that guides you through the driver installation. 2.
Note: Windows system files may also be required to complete the installation. These files are located on the Windows NT CD and may also be stored as CAB files on your hard drive. If the .CAB files are not available to you, the recommendation is to copy the Windows NT driver from the AirCard CD to a directory on your hard drive. The Windows NT driver is located on the AirCard installation CD in the directory \Drivers\WinNT. Windows NT Users: Your PC must be off whenever you insert or eject the AirCard. 1.
AirCard 555 Network Card User Guide Installing the Network Card Driver When Networking Has Not Been Installed: 1. Click Yes at the prompt, “Do you want to install it now?” to launch the wizard that installs Networking. 2. Click the check boxes on the first window of the wizard so that Wired to the network: is checked and Remote access to the network: is NOT checked. Click Next to proceed. 3. Click the Select from list... button to open the Select Network Adapter window. 4. Click the Have Disk...
Chapter 3: Installation on Notebook PCs 16. Click Next to start the Network component. 17. Click Next to proceed to the window in which you enter a Computer Name and Workgroup or Domain. 19. Click Finish on the final window of the wizard. 20. Click Yes at the prompt to restart your PC. (You must restart your PC to complete the driver installation.) 21. When the PC restarts, reinstall your Service Pack.
AirCard 555 Network Card User Guide Installing the Modem Driver 1. In the Control Panel, double click the Modem icon to open the Modem Properties window. 2. Click the Add button to open the Install New Modem wizard. 3. Select Don’t detect my modem, I will select it from a list and click Next. 4. Select the Have Disk button. 5. Enter d:\Drivers\WinNT\mdmac555 where d is the drive letter for your CD-ROM drive and click Open. 6. Click OK. 7.
8. Select COMx - Sierra Wireless AirCard 555… (where x is the letter of the Com Port you assigned to the AirCard 555) from the drop-down menu and click OK. 9. Verify that Sierra Wireless AirCard 555… is displayed in the Remote Access Setup window and click Continue. 10. Restart your PC if prompted. On completion of this step, the driver is installed and you can proceed to install the Venturi software. This is described in the next section.
AirCard 555 Network Card User Guide radio button and click Finish to close the last screen of the wizard. · Use the exit option in the lower left corner of the window to close the CD start-up menu. On completion of this step, the Venturi software is installed and you can proceed to configure the AirCard to use your account (if it was not pre-activated). See the section “Account Configuration Procedures” on page 35.
Chapter 3: Installation on Notebook PCs The final step to making the AirCard operational is configuring it to use your account. Note: See Chapter 2 “Getting Started” for an overview of account activation and configuration. If you purchased a pre-activated AirCard, this step is not necessary. Once the application software and driver are installed, the AirCard is ready for use. Otherwise, you must use the Activation Wizard to activate and configure your account.
AirCard 555 Network Card User Guide 4. Click Finish on the final window of the wizard. On completion of this step, the AirCard is ready for use. The next chapter explains how to use Watcher to manage and monitor your connections.
• Components of the Watcher Window • The Menu Bar • The Minimize, Toggle Full/Compact, and Close Buttons • Connection Status Area • Call Status Box • Indicator Area • Taskbar Icons Installation and Use on Notebook PCs 4: The Watcher Window and Indicators Watcher is the application that allows you to manage and monitor the connection between the AirCard 555 network card and the CDMA network.
AirCard 555 Network Card User Guide Components of the Watcher Window The Watcher window has these components: • A menu bar on the upper left side of the window • The Minimize, Toggle Full/Compact, and Close buttons in the top right corner • The Data and Voice tabs on the upper right side of the window • A section of the window that resembles an LCD screen (beneath the menu bar) that includes these areas: · The connection status area at the top · The call status box in the middle · The indicator area
Chapter 4: The Watcher Window and Indicators • The Minimize button closes the Watcher window but leaves the application running. When Watcher is minimized, the Watcher icon in the status area can be used to determine the AirCard status. (See page 44.) Once minimized, you can redisplay the Watcher window by double clicking the desktop shortcut or launching Watcher from the Start menu. (See page 37.) You can also click the Watcher icon in the status area.
AirCard 555 Network Card User Guide Connection Status Area Note: Optimal signal strength is obtained when the antenna is perpendicular to the AirCard. The Connection Status area uses these icons: Table 4-1: Connection Status Area Icons Icon Meaning The Signal Strength indicator uses bars to show the intensity of the radio signal. The number of bars increases as signal strength increases to a maximum of five bars.
Chapter 4: The Watcher Window and Indicators Table 4-1: Connection Status Area Icons Icon Meaning When the indicator is off (gray), you are within the local coverage area of your service provider. When the indicator is on (solid black), you are in a “preferred” roaming area. When the indicator is blinking, you are within the coverage area of a CDMA network but not in a “preferred” roaming area.
AirCard 555 Network Card User Guide Call Status Box The Call Status Box displays one of these messages: Note: Watcher begins timing outgoing calls from the time the call is initiated—not from the time the call is answered. 42 • Ready to Connect indicates that you have a network connection but there is no call in progress. • Dialing indicates that the AirCard is attempting to connect to a phone number.
Chapter 4: The Watcher Window and Indicators The Indicator area displays icons that notify you when you receive messages and indicate whether certain options and features are enabled. The icons are black when “on” and gray when “off”. Table 4-2: Indicator Area Icons Icon Meaning The SMS message indicator shows whether you have unread messages. A blinking SMS message icon indicates that there are one or more urgent or important unread messages.
AirCard 555 Network Card User Guide Table 4-2: Indicator Area Icons Icon Meaning The privacy indicator shows whether encryption is in use on voice calls. (Encryption prevents your calls from being monitored.) The AirCard uses encryption where it is available on the network. The compression indicator shows whether V.42bis compression is in use. (V.42 compression is not supported in this release.
Installation and Use on Notebook PCs Chapter 4: The Watcher Window and Indicators Rev 3.3 May.
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• Dial-Up Connections • Quick 2 Net Connections • Express Network Connections The Data tab on the main Watcher window is used to make data connections for any of these purposes: • Browsing the Internet • Sending and receiving e-mail • Dialing into your corporate network • Sending and receiving faxes Installation and Use on Notebook PCs 5: Data Connections The AirCard 555 network card offers three types of data connections: Note: You cannot have a data and a voice connection at the same time.
AirCard 555 Network Card User Guide Connection Drop-Down Menu Phone Number Display and Entry Dial-Up Manager Button Connect / Cancel Disconnect Button If you also use the AirCard 300 with your computer, eject the AirCard 300 before you use the AirCard 555. Under some operating systems, if both AirCards are inserted, then the path that the IP (Internet Protocol) traffic will take is not predictable. If the data gets routed through the AirCard 300, you will experience slower data transfer rates.
Chapter 5: Data Connections To terminate a call: 1. Click the Cancel button (during the connection process) or the Disconnect button (once the connection is established). Installation and Use on Notebook PCs Incoming Data Calls By default the AirCard is set to answer all calls as voice calls. To receive a fax or data call, you must set the AirCard to answer appropriately. This setting is in the Options window (Tools > Options) on the General tab. See page 74 for a detailed explanation.
AirCard 555 Network Card User Guide If you are running Windows 2000 or Windows XP and having problems establishing a connection, see page 102. Note: Depending on a setting in the Options window, a message warning you of a possible surcharge for 1xRTT service may be displayed whenever you establish a 1xRTT connection. This warning message can be disabled in the Options window. See page 81.
• • • • The Dial Pad The Scratch Pad Outgoing Calls Incoming Calls Note: The headset connects to the circular connector on the end of the AirCard next to the antenna. Note: Many voice features are configured in the Options window. See page 88. Rev 3.3 May.02 You can use your AirCard 555 network card as a mobile phone simply by connecting a headset. Use only approved headsets with the AirCard 555. (See the Sierra Wireless web site, www.sierrawireless.com for a listing of approved headsets.
AirCard 555 Network Card User Guide The Dial Pad Note: You can store commonly used phone numbers in the phone book and dial directly from the PhoneBook window instead of entering the number on the dial pad. See page 66. The dial pad for the AirCard is in Watcher and is displayed when you click the Voice tab. This performs the same functions as the dial pad on a mobile phone. When KeyGuard is on, clicking the buttons on the dial pad has no effect. For information on KeyGuard, see page 73.
Chapter 6: Voice Connections Table 6-1: The Watcher Dial Pad Dial Pad Buttons ( on your keyboard) CLR ( on your keyboard) Volume Buttons (Up Arrow and Down Arrow) Mute Button Use this button to hang-up or end a call, or to clear all the digits and characters in the call status area (i.e. to cancel a call that you’ve started to enter). This button also clears most status messages. Installation and Use on Notebook PCs END Function Use this button to clear the last number you’ve entered.
AirCard 555 Network Card User Guide Note: The standard function keys for copy (CTRL+C), cut (CTRL+X), and paste (CTRL+V) can be used to move text from the scratch pad to another application (such as the Windows Notepad). To enter text: 1. Type the text from your keyboard. To erase all the text in the scratch pad: 1. Click the clear button. To close the scratch pad (saving any text in it): 1. Click the ok button.
Chapter 6: Voice Connections Installation and Use on Notebook PCs use keys on your keyboard: A through Z, 0 through 9 and the * or # key) Rev 3.3 May.
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• The View Menu • The Tools Menu • The Help Menu This chapter describes each option in each of the Watcher menus. The View Menu Installation and Use on Notebook PCs 7: The Watcher Menu Options The options under the View menu allow you to: • Set the Watcher window to always display on top of other application windows. • Set the Watcher window to jump to the edge of the screen (dock) when you reposition the window. • Switch between the compact version of the Watcher window and the full version.
AirCard 555 Network Card User Guide To enable or disable Docking: 1. Select Docking from the View menu. A check mark next to the option indicates that it is enabled. Toggle Full/Compact The Watcher window has two sizes: The Full Window The Compact Window The full window is required to initiate data connections and make voice calls, but if all you require from Watcher is status information, you can use the compact view. To switch from the full window to the compact window: 1.
Chapter 7: The Watcher Menu Options Select Toggle Full/Compact from the shortcut menu. Installation and Use on Notebook PCs 2. The Tools Menu The options under the Tools menu allow you to: Rev 3.3 May.02 • Send and receive SMS messages. (See page 60.) • Maintain the phone book. (See page 66.) • View the call log that lists the phone numbers and other details of voice and data calls you’ve made and received. (See page 68.
AirCard 555 Network Card User Guide Mobile Messenger The Mobile Messenger window is used to display SMS messages you receive and to send SMS messages. Note: Check with your service provider for information about SMS service subscription. Additional charges may apply. SMS (Short Message Service) is a feature that some service providers offer, that allows you to send and receive short messages (up to 160 characters) through the CDMA network.
Installation and Use on Notebook PCs Chapter 7: The Watcher Menu Options Note: Unread messages are displayed in bold. The message header is displayed in the top of the window, showing the address or phone number from which the message was sent, the beginning of the message, and the call back number. 3. Click the message header to display the message in the lower section of the window. Messages marked with an exclamation mark (!) have been tagged by the sender as being urgent or important.
AirCard 555 Network Card User Guide Note: The Reply to Sender menu option is only available if the e-mail address of the person who sent you the message is included in the message. This may not be available if, for example, the message was sent from a web site. Note: The Call back Sender menu option is only available if the message includes a valid call back number. To forward a message: 1. Select the message header. 2. Select File > Forward Message… to open the Message window. 3.
Chapter 7: The Watcher Menu Options Sending SMS Messages: The Outbox The Outbox is the place where your outgoing messages are stored. Click the Outbox tab in the Mobile Messenger window to display the Outbox contents: Installation and Use on Notebook PCs Note: In the Options window you can enable and disable the option to save outgoing messages to the Outbox.
AirCard 555 Network Card User Guide Table 7-1: Outgoing Message Status Icons Icon Meaning Partially Sent The message has been sent to the network but the network did not respond. (This may indicate a network problem.) Not Sent The message was sent to the network and the network responded with an error. The error message is shown in the Status field when you display the message.
Chapter 7: The Watcher Menu Options Or Installation and Use on Notebook PCs To retrieve an address or addresses from the phone book, click the To button to display the Add SMS Recipients window. On the left side of the Add SMS Recipients window all the names in the phone book are displayed. (See page 66 for instructions on maintaining the phone book.) To create a recipient list: a. Select a name to which you want to send this message.
AirCard 555 Network Card User Guide You can then edit the message and change or add recipients. Exiting the Mobile Messenger Window To exit from the Mobile Messenger window and return to the main Watcher window: 1. Select File > Close. Or Click the Close box in the upper right corner of the window. If there are any unsaved messages, Watcher prompts you to indicate whether you want to save them.
2. Enter the person’s name and any phone numbers and/or e-mail addresses in the Contact Properties window. 3. Click Save. You can also add a record from an SMS message you have received (SMS Inbox, page 62) or a call you have received or made (call log, page 70). Note: Use the tabs at the top of the PhoneBook window to jump to the name in the listing beginning with a particular letter. That is, click the fgh tab to select the first name in the phone book that begins with the letter “F”.
AirCard 555 Network Card User Guide 3. Click OK to synchronize the phone book and Outlook. The following table describes the circumstances under which Outlook and your phone book will be synchronized. Table 7-2: Synchronization of Outlook and Your Phone Book If the "Outlook Synchronization (Contacts only)" checkbox is And you change When you are Then Outlook and your phone book become synchronized: Selected Phone book in Watcher Online Automatically, immediately.
Chapter 7: The Watcher Menu Options To display the call log: 1. Select Tools > Call Log Installation and Use on Notebook PCs Note: You can also open the call log by double clicking the missed call indicator on the main Watcher window. When you do this the only calls displayed in the log are voice calls that you did not answer.
AirCard 555 Network Card User Guide This can be used to place voice calls only. To save the information in the call log to a text file: 1. Select File > Save As…. 2. Use the Save As dialog box to select a location and name for the file and click Save. To add an entry to the phone book: 1. Select the record. 2. Select Edit > Add Number to Phonebook. Select a radio button to specify whether to add the information to a new or existing contact. To copy a phone number to the Windows Clipboard: 1.
Chapter 7: The Watcher Menu Options Dial-Up Manager The Dial-Up Manager is where dial-up data connections are set up. (See Chapter 5 for a description of the types of data connections.) In the Dial-Up Manager you can: Note: The default connection is the one established if you click the Connect button on the main Watcher window without making a selection from the drop-down menu. • Add new records for phone numbers to which you want to connect. • Change and delete existing records.
AirCard 555 Network Card User Guide 2. Click the Add… button to open the Connection Properties window. 3. Enter a name for the connection and complete the remaining fields noting the following: · If the phone number must be preceded with an area code, click the Use area code check box and enter the area code. Click the Use 1 check box if the phone number must be prefixed with a 1. · Enter a user name if it is required.
Chapter 7: The Watcher Menu Options To set a number as the default in the Dial-Up Manager window: Click the connection to select it and click the Set as Default button. KeyGuard Note: Use the KeyGuard feature if you are concerned that you might inadvertently press SEND and dial a number. No number (except 911) can be dialed while KeyGuard is enabled. The KeyGuard feature is designed to prevent accidental dialing.
AirCard 555 Network Card User Guide The Restore Defaults button causes all the fields on all the tabs to revert to the settings they had at installation. General Tab Table 7-4: General Tab Options Field Description Data Call Inactivity Timeout: Disconnect The Inactivity Timeout terminates your data connection automatically when the AirCard is inactive for the amount of time you specify here. (The AirCard is inactive when no data transmission is occurring.) Select Never to disable the feature.
Chapter 7: The Watcher Menu Options Table 7-4: General Tab Options Call Logging Retain Description You have the option of maintaining records of your outgoing and incoming calls in the call log. (The call log is displayed when you select Tools > Call Log, and is described above.) This field allows you to specify the number of calls retained. Select none, all, last 50 calls, or last 100 calls from the drop-down menu.
AirCard 555 Network Card User Guide Table 7-4: General Tab Options Field System Select Description This field allows you to prevent the AirCard from roaming or limit roaming to specific channels. (The term “roaming” is explained on page 18.) CDMA networks use designated radio frequency channels. In every cellular market, the channels are divided into two sets: the A side channels and the B side channels.
Chapter 7: The Watcher Menu Options Table 7-4: General Tab Options TTY Mode Description A TTY (TeleTYpewriter) is a device for people with hearing and speech impairments. The device allows people to communicate over phone systems using a typewriter-like keyboard. When TTY Mode is set to any value besides Off, you can attach a TTY device to the headset connector and use a TTY device with the AirCard. The options in this field are: • Off—you don't use a TTY device for communicating.
AirCard 555 Network Card User Guide Table 7-4: General Tab Options Field Update System Clock with CDMA time during startup Description All PCs have an internal clock called the system clock. Depending on your configuration, the time according to this clock is usually displayed in the status area, in the lower right corner of your screen. Generally you would use the Windows Control Panel to change the time on the system clock.
Chapter 7: The Watcher Menu Options Installation and Use on Notebook PCs Network Tab Table 7-5: Network Tab Options Field Description Automatically establish a network session when available In future releases the AirCard will have a feature to allow for an immediate 1xRTT connection whenever the AirCard is inserted, where 1xRTT service is available. (See Chapter 5 for a description of 1xRTT connections.) This option is not yet available. Display Tab Rev 3.3 May.
AirCard 555 Network Card User Guide Table 7-6: Display Tab Options Field Description Restore previous position on startup This field determines where the full Watcher window appears when launched. (The full and compact views of the Watcher window are shown on page 58.) If this feature is disabled, Watcher always opens in the center of your screen.
Chapter 7: The Watcher Menu Options Table 7-6: Display Tab Options Always on Top Description When Always On Top is enabled, the Watcher window displays in front of all other application windows, even when you position another window over Watcher. This allows you to view connection status indicators while using another application, such as your Internet browser. Use the check box to enable and disable this feature. (The feature is enabled when checked.
AirCard 555 Network Card User Guide Table 7-7: SMS Tab Options Field SMS Messages: Expire Description This feature allows for the automatic deletion of SMS messages that have been in your Inbox for a specified amount of time. The SMS messaging feature is described in detail beginning on page 60. To disable automatic deletion of messages, select Never from the drop-down menu. To enable automatic deletion of messages, select a number of days from the dropdown menu.
Chapter 7: The Watcher Menu Options Table 7-7: SMS Tab Options Save to Outbox Description You have the option of retaining, in the Outbox, a copy of messages that you send. See the “Mobile Messenger” section on page 63 for details about the Outbox. This feature allows you to specify whether outgoing messages are saved in the Outbox. If you do not want to save any messages, select never. If you want to be prompted as you send each message, as to whether you want to retain a copy, select ask first.
AirCard 555 Network Card User Guide Security Tab Note: Locking the AirCard 555 does not prevent you from dialing 911. Table 7-8: Security Tab Options Field Lock modem Description The Lock Code feature can be used to prevent others from using your AirCard and your account. When the Lock Code is enabled, you are prompted to enter a code any time Watcher is launched, and if the wrong code is entered, Watcher closes. (This makes it impossible to use the AirCard without knowing the lock code.
Chapter 7: The Watcher Menu Options Table 7-8: Security Tab Options Field This button allows you to set a new lock code. To change the lock code: 1. Tap the Change Lock Code button. 2. Enter your existing lock code (the last four digits of your phone number unless you have changed it) at the prompt and tap OK. 3. Enter a new lock code and tap OK. 4. Enter your new lock code again for confirmation and tap OK. 5. Tap OK.
AirCard 555 Network Card User Guide Table 7-9: Sounds Tab Options Field Enable Description This field allows you to enable and disable all sounds. When this box is checked, you have the option of individually enabling and disabling the Call Alert, Incoming Call, New SMS Message, and New Voice mail sounds. When the box is not checked, there are no sounds to notify you of any of these events. Use the check box to indicate whether you want all sounds enabled or disabled.
Chapter 7: The Watcher Menu Options Table 7-9: Sounds Tab Options Incoming Call Description This field allows you to select whether a sound is played when you receive a call. When this is disabled, the Silent Ringer icon is displayed in the indicator area of the main Watcher window. The only notification you will then have of an incoming voice call is the “Voice Call From …” or “Roam Call From …” message displayed in the call status area. Use the check box to enable or disable the sound.
AirCard 555 Network Card User Guide Table 7-9: Sounds Tab Options Field Description Headset Volume This slider allows you to adjust the volume of the ear piece on your headset. This affects only the volume of what you hear. (That is, it does not adjust the volume of the speaker.) This performs the same function as the volume controls on the main Watcher window. To increase the volume, drag the slider to the right. To decrease the volume, drag the slider to the left.
Chapter 7: The Watcher Menu Options Table 7-10: Voice Tab Options Auto-Retry Description This field allows you to enable and disable the Auto-Retry feature, and when enabled to select the interval between retrys. At times when a large number of users are connected to a single base station on the CDMA network, you may be unable to make a network connection on your first attempt. When enabled, Auto-Retry attempts the connection up to five times at the interval you select.
AirCard 555 Network Card User Guide Table 7-10: Voice Tab Options Field Tone Length Description DTMF (Dual Tone Multi-Frequency) is the system used by touch tone phones under which a specific frequency or tone is assigned to each key. There is a standard length for these tones. However, some voice mail systems require a shorter or longer than normal length tone. This field allows you to set the AirCard to use a shorter or longer tone for systems that require it.
Chapter 7: The Watcher Menu Options Table 7-10: Voice Tab Options Field The field allows you to enable and disable the Service Alert feature. When enabled, the AirCard emits a tone whenever a change occurs in the 1xRTT coverage or roaming status.
AirCard 555 Network Card User Guide The options in the Help menu allow you to: • Use the on-line help • Display version information Help Topics… The AirCard 555 network card comes with complete online help. To get help on any topic: Note: Help is available in most Watcher windows by clicking the Help button or by pressing . 1. Select Help > Help Topics…. If the topic you want to display has a link on the main window, click the link.
Installation and Use on Notebook PCs Chapter 7: The Watcher Menu Options In the Find window, select a radio button to generate a database. Then use the word matching options to locate the help section you want to display. About Watcher… The About window displays version information. The information displayed in this window is: Rev 3.3 May.
AirCard 555 Network Card User Guide • The version of the AirCard driver (software that forms the interface between the AirCard and your operating system) in use • The version of the PRL (Preferred Roaming List which specifies the radio frequency channels that the AirCard is permitted to use) • The hardware version • The version of firmware (software that resides in the flash memory of the AirCard) in use • The version of the bootloader (a component of the firmware) in use If you have an Internet
• Windows 95, 98, NT and Me • Windows 2000 and XP • On-Line Help and Version Information • Closing the Network Adapter Manager Installation and Use on Notebook PCs 8: The Network Adapter Manager The AirCard 555 wireless network card comes with an application, called the Network Adapter Manager, that is designed to manage multiple network interface cards.
AirCard 555 Network Card User Guide Windows 95, 98, NT and Me In Windows 95, 98, NT, and Me, the Network Adapter Manager can be used to switch between the AirCard 555 and other network interface cards. Switching Primary Cards If you initiate a 1xRTT connection with the AirCard 555 while a LAN card is primary, the Network Adapter Manager automatically makes the AirCard the primary card.
Chapter 8: The Network Adapter Manager Windows 2000 and XP have more advanced device handling capabilities than Windows 95, 98, NT, and Me. If more than one network card is detected, Windows 2000/XP automatically routes network traffic through the card that provides the highest transmission speed. Generally a wireline LAN card (such as an Ethernet card) provides faster transmission speed than a wireless card (such as the AirCard).
AirCard 555 Network Card User Guide On-Line Help and Version Information To display on-line help for the Network Adapter Manager: 1. Right click the Network Adapter Manager status area icon. 2. Select Help from the shortcut menu. To display version information for the Network Adapter Manager: 1. Right click the Network Adapter Manager status area icon. 2. Select About Network Adapter Manager from the menu. Closing the Network Adapter Manager To close the Network Adapter Manager: 98 1.
9: Troubleshooting Tips This section provides assistance in dealing with any problems you may experience with the AirCard 555 wireless network card. Installation and Use on Notebook PCs • Problem Causes and Solutions • Reinstalling the AirCard Driver • Resolving Resource Conflicts Problem Causes and Suggestions When properly installed, the AirCard 555 wireless network card is a highly reliable product. Most problems are caused by one of these issues: • The wrong driver has been installed.
AirCard 555 Network Card User Guide Table 9-1: Problem Causes and Suggestions Problem Possible Causes Suggestions When clicking the dial pad buttons, nothing happens. a. KeyGuard is on. a. Turn KeyGuard off. See page 73. Windows 2000: The drop-down list of connections in the main Watcher window is empty. a. Dial-Up Networking needs to a. Close Watcher. Access Dial-Up Networking (My Computer > Dial-Up Networking). Enter information as requested. Restart Watcher. be refreshed.
Chapter 9: Troubleshooting Tips Table 9-1: Problem Causes and Suggestions When attempting a dial-up data connection, Watcher displays the message, “There is no answer” in the LCD area of the Watcher window. Possible Causes a. You have an account Suggestions a. problem or the network is overloaded with calls. b. The phone number is incorrectly set up in the Dial-Up Manager.
AirCard 555 Network Card User Guide Table 9-1: Problem Causes and Suggestions Problem Possible Causes Windows 2000 and XP: When attempting an Express Network connection, the connection gets dropped as soon as it is established (when you click Connect, the status goes from "Authenticating" and "Authenticated" back to "Ready to Connect"). The connection properties are not optimal. Suggestions 1. Windows XP: Click Start > Connect To > Express Network (1xRTT).
Chapter 9: Troubleshooting Tips If the listings above do not appear, identify the listing for the AirCard by ejecting the AirCard. This causes the driver listing for the AirCard to disappear from the list. Reinsert the AirCard again to cause the driver listing to reappear. You can identify the entries for the AirCard by observing which entries are affected when you eject and reinsert the AirCard. Replacing the Driver 1. If the installation CD is not already in your CD-ROM drive, insert it.
AirCard 555 Network Card User Guide • Locate the existing driver • Update the driver Locating the Driver 1. Close all Windows programs and open the Control Panel by selecting Start > Settings > Contol Panel. 2. If the AirCard is not already inserted into your PC Card slot, insert it. 3. Double click the System icon. 4. Click the Hardware tab. 5. Click the Device Manager… button. 6. Locate the AirCard entries by using the “+” signs to expand the listings. (I.e.
7. Select Display a list of the known drivers for this device so that I can choose a specific driver and Next. 8. Click the Have Disk… button. 9. Enter d:\Drivers\Win2k, where d is the drive letter for your CD-ROM drive, and click OK to proceed. 10. Click Next. 11. If the Digital Signature Not Found window displays, click Yes. 12. Click Finish to proceed. Repeat steps 6 to 12 as prompted. If you are prompted to restart your PC, click Yes. Otherwise, restart your PC from the Start menu.
AirCard 555 Network Card User Guide Replacing the AirCard Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. 2. Click to select Sierra Wireless AirCard 555 PC Card Parent (or the AirCard listing under Multi-function adapters). 3. Click the Properties button. 4. Click the Driver tab. 5. Click the Update Driver button to launch the Update Device Driver Wizard.
4. Click the Hardware tab. 5. Click the Device Manager button. 6. Locate the AirCard entries by using the “+” signs to expand the listings. (I.e. to see all the installed modems, click the “+” sign to the left of Modems.) The AirCard should have 3 entries: 1 The AirCard should display under Multifunction adapters as Sierra Wireless AirCard 555 PC Card Parent. 2 The AirCard should display under Modems as Sierra Wireless AirCard 555 Modem.
AirCard 555 Network Card User Guide Resolving Resource Conflicts Note: You require your AirCard installation CD to complete this procedure. The AirCard requires these system resources: • 1 IRQ • 40 bytes of I/O space • 1 communications port If these resources are not available to the AirCard, you have a resource conflict. If another PC card is installed, you may be able to free the necessary resources simply by ejecting the other card.
Chapter 9: Troubleshooting Tips exit option in the lower left corner of the screen to exit the 2. If the AirCard is not already inserted into a PC Card slot, insert it. 3. In the Control Panel Device Manager window, open the Multifunction Adapters tree by clicking the “+” sign to its left. 4. Highlight the Sierra Wireless AirCard 555 PC Card Parent. 5. Click the Remove button. 6. Confirm that you want to remove the driver by clicking OK. 7. Reinsert the AirCard into your PC Card slot.
AirCard 555 Network Card User Guide 6. If you are prompted to restart your PC, click Yes. Otherwise, restart your PC from the Start menu. (You must restart your PC to complete the driver installation.) Windows 2000 To resolve a resource conflict in Windows 2000: • Disable a device (internal modem, infrared device, or network card • Uninstall and reinstall the AirCard driver Disabling an Internal Modem, Infrared Device, or Network Card 1.
Chapter 9: Troubleshooting Tips 8. Click Next on the first window of the Found New Hardware Wizard to proceed to the next window. 9. Select Display a list of the known drivers for this device so that I can choose a specific driver and click Next. 10. Click the Have Disk… button. Installation and Use on Notebook PCs 11. Enter d:\Drivers\Win2k, where d is the drive letter for your CD-ROM drive, and click OK to proceed. 12. Click Next. 13. If the Digital Signature Not Found window appears, click Yes. 14.
AirCard 555 Network Card User Guide 112 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. 2. If the AirCard is not already inserted into a PC Card slot, insert it. 3. In the Control Panel Device Manager window, expand the Multi-function Adapters tree by clicking the “+” sign to its left. 4.
Chapter 9: Troubleshooting Tips Windows XP • Disable a device (internal modem, infrared device, or network card) • Uninstall and reinstall the AirCard driver Installation and Use on Notebook PCs To resolve a resource conflict in Windows XP: Disabling an Internal Modem, Infrared Device, or Network Card 1. Close all Windows programs and open the Control Panel by selecting Start > Settings > Contol Panel. 2. Double click the System icon. 3. Click the Hardware tab. 4.
AirCard 555 Network Card User Guide 9. If a window appears prompting you to select the best match for your hardware from a list, select the listing that shows, in the Location column, d:\drivers\winxp\netac555.inf (where d is your CD-ROM driver letter). Click Next. 10. If a warning appears stating that the AirCard 555 has not passed Windows Logo testing, click Continue Anyway. 11. Click Finish and repeat steps 7 to 11 as prompted. 12. If you are prompted to restart your PC, click Yes.
Installation and Use on Handheld/Pocket PCs
10: Installation on Handheld and Pocket PCs This chapter guides you through the steps necessary to making the AirCard wireless network card operational on a Handheld or Pocket PC. This requires that you install the AirCard software and activate and configure your account (unless the AirCard is pre-activated). Since software cannot be installed directly to a Handheld/ Pocket PC, you require a desktop or notebook computer to function as a “host”.
AirCard 555 Network Card User Guide • 900k of storage memory • The PCMCIA jacket accessory (with a single PC Card slot) • A method of connecting to a host computer, using either a serial autosync cable, USB autosync cable, or infrared ports On Handheld PCs, your operating system must be: • Windows CE 3.
Chapter 10: Installation on Handheld/Pocket PCs 3. From the CD start-up window, select: · Pocket PC installation and documentation then Pocket PC software installation (if you have a Pocket PC running Windows CE 3.0 MS Pocket PC), or · Pocket PC 2002 installation and documentation then Pocket PC 2002 software installation (if you have a Pocket PC running Windows CE 3.
AirCard 555 Network Card User Guide · Place your Pocket PC in its cradle and connect the USB cable on the cradle to a USB port on your host PC, or · Align the infrared port on your Pocket PC with an infrared port on your host PC. Handheld PCs: · Place your Handheld PC in its docking cradle and connect the serial cable on the cradle to a serial port on your host PC, or · Align the infrared port on your Handheld PC with an infrared port on your host PC.
Chapter 10: Installation on Handheld/Pocket PCs Note: If you also use the AirCard 300 and a dual-card PCMCIA jacket accessory with your Pocket PC, eject the AirCard 300 before you use the AirCard 555. 3. With the label facing towards the front of the Pocket PC, insert the network card into the slot at the top of the jacket. To insert the AirCard 555 into a Handheld PC: 1. Attach the antenna to the circular copper connector on the end of the AirCard. DO NOT FORCE. 2.
AirCard 555 Network Card User Guide Note: Keep a written record of your activation code, phone number, and SID in a secure place. You will need this information if you need to reactivate the AirCard. 2. If the Activation Wizard does not auto-launch, run Watcher (by selecting Start > Programs > AirCard 555 Watcher for Verizon Wireless). In Watcher select Admin > Activation Wizard… (Pocket PCs) or Tools > Activation Wizard… (Handheld PCs). 3.
• Components of the Watcher Window • The Menu Bar • Connection Status Area • Call Status Box • Indicator Area • The Minimize, Toggle Full/Compact, and Close Boxes (Handheld PCs) • The Taskbar Icons (Handheld PCs) Note: On Pocket PCs, you can display help by selecting Help from the Start menu (in the upper left corner of the screen). On Handheld PCs, help is available in most windows by tapping the ? button, and is also available from the Help menu.
AirCard 555 Network Card User Guide On Handheld PCs, use the close box in the upper right corner to exit. See page 129.
Chapter 11: The Watcher Window and Indicators The Menu Bar Connection Status Area The Connection Status area uses these icons: Table 11-1: Connection Status Area Icons Icon Installation and Use on Handheld/Pocket PCs Chapter 14 gives a detailed description of each option in Watcher’s menus: Tools and Admin (on Pocket PCs) and View, Tools, and Help (on Handheld PCs). Meaning The Signal Strength indicator uses bars to show the intensity of the radio signal.
AirCard 555 Network Card User Guide Table 11-1: Connection Status Area Icons Icon Meaning The 1x indicator shows whether 1xRTT is available in this area. Where 1xRTT packet service is available, you can make high speed Express Network data connections, if your billing plan allows for it. (Depending on your billing plan, there may be a surcharge for Express Network connections.) Note that this indicator does not distinguish between voice service and packet service.
Chapter 11: The Watcher Window and Indicators Table 11-1: Connection Status Area Icons Icon Meaning When the In Use indicator is a modem labelled “1X”, an Express Network data call is in progress. (For a description of Express Network data calls, see page 134.) When the In Use indicator is a large “X”, an error has occurred and the AirCard is inoperable. (This may be resolved by closing Watcher and turning your PC off and on.
AirCard 555 Network Card User Guide Indicator Area The Indicator area displays icons that notify you when you receive messages and indicate whether certain options and features are enabled. The icons are black when “on” and gray when “off”. Table 11-2: Indicator Area Icons Icon Meaning The SMS message indicator shows whether you have unread messages. A blinking SMS message icon indicates that there are one or more urgent or important unread messages.
Chapter 11: The Watcher Window and Indicators Table 11-2: Indicator Area Icons Icon Meaning The privacy indicator shows whether encryption is in use on voice calls. (Encryption prevents your calls from being monitored.) The AirCard uses encryption where it is available on the network. The Minimize, Toggle Full/ Compact, and Close Boxes Handheld PCs Only The diagram on page 124 shows the location of the minimize, toggle full/compact, and close boxes.
AirCard 555 Network Card User Guide Table 11-3: Status Area Icons Icon Meaning You are in service on the CDMA network but have no active voice or data connection. You have an active voice or data connection. You missed (failed to answer) an incoming call. You can view the number of the caller in the call log. You have unread SMS message(s). You have voice mail.
12: Data Connections The Data tab on the main Watcher window is used to make data connections for any of these purposes: • Browsing the Internet • Sending and receiving e-mail • Dialing into your corporate network • Sending and receiving faxes The AirCard 555 network card offers three types of data connections: Note: You cannot have a data and a voice connection at the same time.
AirCard 555 Network Card User Guide Connection Drop-Down Menu Phone Number Display and Entry Dial-Up Manager Button Connection Drop-Down Menu Phone Number Display and Entry Dial-Up Manager Button If you also use the AirCard 300 and a dual-card PCMCIA jacket accessory with your Pocket PC, eject the AirCard 300 before you use the AirCard 555. Under some operating systems, if both AirCards are inserted, then the path that the IP (Internet Protocol) traffic will take is not predictable.
Chapter 12: Data Connections Note: Changing the phone number in the Dial-Up field does not change the record in the Dial-Up Manager. (That is, the next time you select the connection, the phone number reverts to the number stored in the Dial-Up Manager.) For instructions on changing the record in the Dial-Up Manager, see page 153. 3. If necessary, change the phone number in the Dial-Up field. (For example, depending on your location, you may need to add or remove the area code.) 4.
AirCard 555 Network Card User Guide Express Network Connections Note: The 1xRTT indicator only shows that 1xRTT service is available; it does not indicate whether voice or packet service is available. Note: Depending on a setting in the Options window, a message warning you of a surcharge for 1xRTT service may be displayed whenever you establish a 1xRTT connection. This warning message can be disabled in the Options screen. See page 164.
13: Voice Connections The Dial Pad The Scratch Pad Outgoing Calls Incoming Calls Note: The headset connects to the circular connector on the end of the AirCard next to the antenna. Note: Many voice features are configured in the Options window. See page 156. Rev 3.3 May.02 You can use your AirCard 555 network card as a mobile phone simply by connecting a headset. Use only approved headsets with the AirCard 555. (See the Sierra Wireless web site, www.sierrawireless.com for a listing of approved headsets.
AirCard 555 Network Card User Guide The Dial Pad Note: You can dial directly from the PhoneBook screen instead of entering the number on the dial pad. See page 150. The dial pad for the AirCard is in Watcher and is displayed when you tap the Voice tab. This performs the same functions as the dial pad on a mobile phone. When KeyGuard is on, clicking the buttons on the dial pad has no effect. For information on KeyGuard, see page 156.
Chapter 13: Voice Connections Table 13-1: The Watcher Dial-Pad Dial Pad Buttons 0-9, #, * Function Use these buttons to enter the digits (and other characters) you want to dial. The numbers are displayed in the call status area until you tap SEND, END, or CLR, or you receive an incoming call. Any of these buttons can be used to answer an incoming call if the Any-Key Answer feature is enabled. SEND Use this button to dial and to answer incoming calls.
AirCard 555 Network Card User Guide The Scratch Pad The scratch pad gives you a place to record very brief notes (such as a name and phone number). Display the scratch pad by tapping the Scratch Pad button on the right side of the Watcher window. On Pocket PCs, use the soft keyboard or character recognizer to enter text. On Handheld PCs, use the keyboard to enter text. To erase all the text in the scratch pad: 1. Tap the clear button. To close the scratch pad (saving any text in it): 1.
Chapter 13: Voice Connections Outgoing Calls Note: You cannot make a phone call when there is a data connection. To initiate a call: 1. Connect a headset to the AirCard, if one is not already connected. Note: If you tap the SEND button without entering a number, the AirCard redials the last number you dialed. 2. Enter the number you want to dial by tapping the number buttons on the dial pad. 3. Tap the SEND button. As the call is being dialed, Watcher displays “Dialing” and the phone number.
AirCard 555 Network Card User Guide 140 2130142
14: The Watcher Menu Options Handheld PCs Only This chapter describes each option in the Watcher menus. The View Menu (Handheld PCs) The options under the View menu allow you to: • Set the Watcher window to always display on top of other application windows. • Set the Watcher window to jump to the edge of the screen (dock) when you reposition the window. • Switch between the compact version of the Watcher window and the full version.
AirCard 555 Network Card User Guide To enable or disable Docking: 1. Select Docking from the View menu. A check mark next to the option indicates that it is enabled. Toggle Full/Compact The Watcher window has two sizes: The Full Window The Compact Window Note: The Watcher window switches to full view automatically when you receive an incoming call.
Chapter 14: The Watcher Menu Options Installation and Use on Handheld/Pocket PCs The Tools Menu The options under the Tools menu allow you to: • Send and receive SMS messages. (See the next section.) • Maintain the phone book. • View the call log that lists the phone numbers and other details of voice and data calls you’ve made and received. • Maintain the Dial-Up Manager in which you enter the phone numbers and details required to make data calls.
AirCard 555 Network Card User Guide • Some wireless service providers have web pages on which anyone can enter a message and direct it to your phone number. In this case, anyone who has access to the Internet can send you a message, provided he or she knows your phone number and can locate the appropriate web page. • Some service providers allow SMS messages to be sent through Internet e-mail applications. Your phone number is then used as an e-mail address (example: 6045553993@serviceprovider.com).
Note: Unread messages are displayed in bold. The message header is displayed at the top of the screen (Pocket PCs) or on the left side of the window (Handheld PCs). The header shows the address or phone number from which the message was sent, the beginning of the message, and the call back number, if available. (Scroll to the right to view the call back number.) 3. Tap the message header to display the message in the bottom of the screen (Pocket PCs) or on the right side of the window (Handheld PCs).
AirCard 555 Network Card User Guide Note: The Reply to Sender menu option is only available if the e-mail address of the person who sent you the message is included in the message. This may not be available if, for example, the message was sent from a web site. Note: The Call back Sender menu option is only available if the message includes a valid call back number. To forward a message: 1. Select the message header. 2. Select File > Forward Message… to open the Message window. 3.
Chapter 14: The Watcher Menu Options The third column from the left indicates the status of each message in the Outbox: Table 14-1: Outgoing Message Status Icons Meaning Saved The message has been saved in the Outbox but not yet sent. Sent The message has been sent successfully to the CDMA network but has not yet been delivered to the recipient(s). Delivered The message has been delivered to the recipient(s)’ mail box(es).
AirCard 555 Network Card User Guide To send a message from the Mobile Messenger window: 1. Select New… (Handheld PCs) or tap the new message button (Pocket PCs) Or Select File > New Message to open the Message screen: Note: A message can have up to 10 recipients. 2. Enter the recipients’ addresses, separating each address with a comma (,) or a semicolon (;). (On Pocket PCs, use the soft keyboard or character recognizer, in the lower right corner, to enter the addresses.
Installation and Use on Handheld/Pocket PCs Chapter 14: The Watcher Menu Options On the left side of the Add SMS Recipients window all the names in the phone book are displayed. (See page 150 for information about the phone book.) To create a recipient list: a. Select a name to which you want to send this message. This causes the phone numbers and e-mail addresses for the person to appear. b. Select the person’s e-mail address. c.
AirCard 555 Network Card User Guide 1. Highlight the text in the message using your stylus. 2. Select Edit > Cut, Edit > Copy, Edit > Paste, or Edit > Delete. To undo your last operation: 1. Select Edit > Undo. To open a message that is saved in the Outbox: 1. Select the message header and select File > Edit Message …. You can then edit the message and change or add recipients. Exiting the Mobile Messenger Window To exit from the Mobile Messenger window and return to the main Watcher window: 1.
Chapter 14: The Watcher Menu Options To dial a phone number in the phone book: 1. Select the record on the PhoneBook screen. 2. Select the phone number for the record. 3. Select File > Dial. Call Log The call log maintains a record of your outgoing and incoming calls. In the Options window (displayed when you select Tools > Options) on the General tab, you can choose to keep a record of: Note: You can also open the call log by double-tapping the missed call indicator on the main Watcher screen.
AirCard 555 Network Card User Guide For each message, the call log displays: • The call direction (see below) • The phone number of the caller (for incoming calls), or the phone number that you dialed (for outgoing calls) • The date and time the call was made or received • The name of the caller (for incoming calls), or the name of the person called (for outgoing calls), if available • The type of call (data, voice, or fax) Table 14-2: Call Direction Icons Icon Meaning Incoming Call This is a ca
Chapter 14: The Watcher Menu Options Note: The Add to PhoneBook menu option will be available in future versions. To delete a record: 1. Select the record. 2. Select Edit > Delete. To delete all records in the call log: 1. Select Edit > Delete All 2. Tap Yes to confirm the deletion. 1. Select the record. 2. Select Edit > Copy Phone Number. You can then paste the number into another window (in most cases, using CTRL+V).
AirCard 555 Network Card User Guide 154 1. Select Tools > Dial-Up Manager… to open the Dial-Up Manager window. 2. Tap the Add… button to open the Connection Properties screen.
3. Enter a name for the connection and complete the remaining fields noting the following: · If the phone number must be preceded with an area code, tap the Use area code check box and enter the area code. Tap the Use 1 check box if the phone number must be prefixed with a 1. · Enter a user name if it is required. If you want to store a password so that it is not necessary to enter it each time you connect, tap the Save password check box and enter your password. 4.
AirCard 555 Network Card User Guide Note: The default connection is the one established if you tap the Connect button on the main Watcher screen without making a selection from the drop-down menu. To set a number as the default in the Dial-Up Manager window: Note: Use the KeyGuard feature if you are concerned that you might inadvertently press SEND and dial a number. No number (except 911) can be dialed while KeyGuard is enabled. The KeyGuard feature is designed to prevent accidental dialing.
Chapter 14: The Watcher Menu Options Use the Save button (Pocket PCs) or OK button (Handheld PCs) to exit the Options window, saving any changes you’ve made. Use the Cancel button to exit without saving. The Restore button (Pocket PCs) or Restore Defaults button (Handheld PCs) causes all the fields on all the tabs to revert to the settings they had at installation. There are seven tabs in the Options screen: General, Network, Display, SMS, Security, Sounds, and Voice.
AirCard 555 Network Card User Guide Table 14-3: General Tab Options Field Description Data Call Inactivity Timeout Disconnect The Inactivity Timeout terminates your data connection automatically when the AirCard is inactive for the amount of time you specify here. (The AirCard is inactive when no data transmission is occurring.) Select Never to disable the feature. Otherwise, select the number of minutes after which you want to automatically disconnect.
Chapter 14: The Watcher Menu Options Table 14-3: General Tab Options System Select Description This field allows you to prevent the AirCard from roaming or limit roaming to specific channels. (The term “roaming” is explained on page 18.) CDMA networks use designated radio frequency channels. In every cellular market, the channels are divided into two sets: the A side channels and the B side channels.
AirCard 555 Network Card User Guide Table 14-3: General Tab Options Field Active NAM* Profile Description The AirCard allows you to configure and use up to two accounts (with two different phone numbers). This may be useful to users who want, for example, to have one account for business calls and one for personal calls. This drop-down menu lists these items: Auto-Select, NAM 1, and NAM 2.
Chapter 14: The Watcher Menu Options Table 14-3: General Tab Options Field TTY Mode Description A TTY (TeleTYpewriter) is a device for people with hearing and speech impairments. The device allows people to communicate over phone systems using a typewriter-like keyboard. The options in this field are: • Off—you don't use a TTY device for communicating. • On (Full)—you use the TTY device for receiving and sending messages. • On (Talk Only)—you use the TTY device to read the other person's message.
AirCard 555 Network Card User Guide Network Tab Table 14-4: Network Tab Options 162 Field Description Automatically establish a network session when available In future releases the AirCard will have a feature to allow for an immediate 1xRTT connection whenever the AirCard is inserted, and where 1xRTT service is available. (See Chapter 5 for a description of 1xRTT connections.) This option is not yet available.
Chapter 14: The Watcher Menu Options Installation and Use on Handheld/Pocket PCs Display Tab Table 14-5: Display Tab Options Field Description Restore previous position on startup This field determines where the full Watcher window appears when launched. (The full and compact views of the Watcher window are shown on page 142.) If this feature is disabled, Watcher always opens in the center of your screen.
AirCard 555 Network Card User Guide Table 14-5: Display Tab Options Field Remember Compact View position Handheld PCs Only Description This field determines where the compact Watcher window appears. If this feature is enabled, when you switch from the full view to the compact view, the Watcher window remains in the same place. If this feature is disabled, when you switch from the full view to the compact view, the Watcher window displays in the position it last occupied.
Chapter 14: The Watcher Menu Options Table 14-5: Display Tab Options Field Data connection lost Description When this feature is enabled, a warning message is displayed any time you lose your connection to the CDMA network. Use the check box to enable and disable this feature. (The feature is enabled when checked.) Installation and Use on Handheld/Pocket PCs SMS Tab Rev 3.3 May.
AirCard 555 Network Card User Guide Table 14-6: SMS Tab Options Field SMS Messages: Expire Description This feature allows for the automatic deletion of SMS messages that have been in your Inbox for a specified amount of time. The SMS messaging feature is described in detail beginning on page 143. To disable automatic deletion of messages, select Never from the drop-down menu. To enable automatic deletion of messages, select a number of days from the dropdown menu.
Chapter 14: The Watcher Menu Options Table 14-6: SMS Tab Options Field Save to Outbox Description You have the option of retaining, in the Outbox, a copy of messages that you send. See the Mobile Messenger… section for details about the Outbox. Note that if you do not save messages to the outbox you do not receive status messages, such as the one that notifies you of a successful delivery.
AirCard 555 Network Card User Guide Note: Locking the AirCard 555 does not prevent you from dialing 911. Table 14-7: Security Tab Options Field Lock modem Description The Lock Code feature can be used to prevent others from using your AirCard and your account. When the Lock Code is enabled, you are prompted to enter a code any time Watcher is launched, and if the wrong code is entered, Watcher closes. (This makes it impossible to use the AirCard without knowing the lock code.
Chapter 14: The Watcher Menu Options Table 14-7: Security Tab Options Field Description Lock Modem Now This field allows you to enable the Lock Code feature immediately. (If you select on power up in the previously described dropdown menu, you need to close Watcher before the lock code comes into effect.) Sounds Tab Rev 3.3 May.02 Installation and Use on Handheld/Pocket PCs When you tap the button, Watcher prompts, “Lock the modem now?”. Tap Yes at this prompt to lock the AirCard.
AirCard 555 Network Card User Guide Table 14-8: Sounds Tab Options Field Enable Description This field allows you to enable and disable all sounds. When this box is checked, you have the option of individually enabling and disabling the Call Waiting Alert, Incoming Call, New SMS Message, and New Voice mail sounds. When the box is not checked, there are no sounds to notify you of any of these events. Use the check box to indicate whether you want all sounds enabled or disabled.
Chapter 14: The Watcher Menu Options Table 14-8: Sounds Tab Options Field Incoming Call Description This field allows you to select whether a sound is played when you receive a call. Use the check box to enable or disable the sound. The play button (with the arrow on it) allows you to hear the sound assigned to incoming calls. If you have another sound file you would prefer to use, you can use the Browse button to select it. (Any *.wav file can be used.
AirCard 555 Network Card User Guide Table 14-8: Sounds Tab Options Field Description Headset Volume This slider allows you to adjust the volume of the ear piece on your headset. This affects only the volume of what you hear. (That is, it does not adjust the volume of the speaker.) This performs the same function as the volume controls on the main Watcher window. To increase the volume, drag the slider to the right. To decrease the volume, drag the slider to the left.
Chapter 14: The Watcher Menu Options Table 14-9: Voice Tab Options Field Description Auto-Answer Incoming Calls This field allows you to enable and disable the Auto-Answer feature, and when enabled to select the number of rings after which a voice call is answered. Auto-Retry This field allows you to enable and disable the Auto-Retry feature, and when enabled to select the interval between retrys.
AirCard 555 Network Card User Guide Table 14-9: Voice Tab Options Field Description Any-Key Answer This field allows you to enable and disable the Any-Key Answer feature. When enabled, you can answer an incoming call by tapping any button on the dial pad except END and CLR. (On the Pocket PC, you can also use any of the four application buttons. On the Handheld PC, you can also use keys on your keyboard: A through Z, 0 through 9 and the * or # key.
Chapter 14: The Watcher Menu Options Table 14-9: Voice Tab Options Field Minute Alert Description This field allows you to enable and disable the Minute Alert feature. When enabled, the AirCard beeps at one minute intervals while you are on voice calls. This allows you to keep track of the duration of your call. Service Alert The field allows you to enable and disable the Service Alert feature. When enabled, the AirCard emits a tone whenever a change occurs in the 1xRTT coverage or roaming status.
AirCard 555 Network Card User Guide Table 14-9: Voice Tab Options Field Voice Mail Change … Description Depending on your billing plan, you may have a Voice Mail feature that allows callers to leave you a message when you don’t answer a call. If you have this feature, then you access your voice messages by dialing a number specific to your service provider. When the AirCard is configured, the phone number your service provider uses for voice mail is automatically set up for you.
Chapter 14: The Watcher Menu Options The information displayed in this window is: • The phone number of your account • The Electronic Serial Number (ESN), a number assigned to each AirCard 555 by the manufacturer • The version of Watcher (Software) in use • The hardware version • The version of the PRL (Preferred Roaming List, which specifies the radio frequency channels that the AirCard is permitted to use) • The version of the AirCard driver (software that forms the interface between the AirCa
AirCard 555 Network Card User Guide The Help Menu (Handhelds PC) The options in the help menu allow you to: • Use the on-line help • Display version information Help Topics The AirCard 555 network card comes with complete online help. To get help on any topic: Note: Help is available in most Watcher windows by tapping the ? button in the upper right corner of the window. 1. Select Help > Help Topics. Use the index to locate the topic you want to display.
Chapter 14: The Watcher Menu Options The version of firmware (software that resides in the flash memory of the AirCard) in use • The version of the bootloader (a component of the firmware) in use Installation and Use on Handheld/Pocket PCs • Rev 3.3 May.
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15: Troubleshooting Tips • Problem Causes and Suggestions • Uninstalling the AirCard software This section provides assistance in dealing with any problems you may experience with the AirCard 555 wireless network card on Handheld and Pocket PCs. Problem Causes and Suggestions • The wrong driver has been installed. • Network coverage is not available (either because you are outside the coverage area, or because of an account or network problem).
AirCard 555 Network Card User Guide Table 15-1: Problem Causes and Suggestions Problem Possible Causes Watcher displays this message in the LCD area of the Watcher window, “Searching for AirCard 555 modem...” b. The AirCard is not completely inserted into the PC Card slot. c. Suggestions a. Eject and reinsert the AirCard. b. Uninstall the AirCard software and reinstall it. See the section, “Uninstalling the AirCard Software” for instructions on removing the software.
Chapter 15: Troubleshooting Tips Uninstalling the AirCard Software To uninstall the AirCard software from the host PC: 1. 2. If your Handheld/Pocket PC is connected to the host, disconnect it. On the host, open the Control Panel by selecting Start > 3. Double click the Add/Remove Programs icon to open the Add/Remove Programs window. 4. Click to select Sierra Wireless AirCard 555 Pocket PC…. 5. Double click the Add/Remove button. 6. Confirm that you want to delete the program by clicking OK. 7.
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Technical Specifications
16: Technical Specifications • LED Operation • Radio Frequency and Electrical Specifications • Environmental Specifications This chapter describes the function of the LED, and provides technical product data for the AirCard 555 wireless network card. LED Operation The AirCard 555 has a single red/green LED on the antenna end of the card. The LED operates as follows: Table 16-1: LED Operation Solid amber* The AirCard is powering up. Blinking amber The AirCard is searching for a channel.
AirCard 555 Network Card User Guide Radio Frequency and Electrical Specifications Table 16-2: Radio Frequency & Electrical Specifications Approvals Compliant with: IS-95A, IS-95B, IS-98D, IS-707A, IS707A1, CDMA Developers Group FCC Industry Canada Voltage +5 Vdc from PCMCIA Slot Current Maximum: 680 mA Typical: 150 mA Transmitter Power 200 mW (+23 dBm) Transmit PCS: Cellular: 1850 to 1910 MHz 824 to 849 MHz Receive PCS: Cellular: 1930 to 1990 MHz 869 to 894 MHz Channel Spacing 1.
Regulatory Information
17: Regulatory Information This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the condition that this device does not cause harmful interference. FCC guidelines stipulate that the antenna should be more than 17mm (0.68”) from all persons. FCC ID: N7NACRD555 Where appropriate, the use of the equipment is subject to the following conditions: CAUTION Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc.
AirCard 555 Network Card User Guide Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le ministre des Communications. If you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions Regulations (DFARs) Section 252.
Index 1xRTT, 15 automatic connection Handheld/Pocket PCs, 162 notebook PCs, 79 indicator Handheld/Pocket PCs, 126 notebook PCs, 40 warning message Handheld/Pocket PCs, 164 notebook PCs, 81 See also Express Network 911, 73, 84, 156, 168 A About window Handheld PCs, 178– 179 notebook PCs, 93 Pocket PCs, 176– 177 account, 17 account activation, 17 multiple accounts Handheld/Pocket PCs, 160 notebook PCs, 75 account configuration Handheld/Pocket PCs, 121– 122 notebook PCs, 35– 36 activation, 17 manual Handheld/
AirCard 555 Wireless Network Card User Guide conference calling Handheld/Pocket PCs, 135 notebook PCs, 51 connection status Handheld PCs, 130 notebook PCs, 44 connection status area Handheld/Pocket PCs, 124, 125 notebook PCs, 38, 40 copyright, 4 coverage, 18 D data connections Handheld/Pocket PCs, 131– 134 notebook PCs, 47– 50 warning message Handheld/Pocket PCs, 165 notebook PCs, 81 See also dial-up data connections, Dial-Up Manager, Express Network, Quick 2 Net delivery acknowledgements for SMS messages
Index I M I/O space (input/output space), 24 in use indicator Handheld/Pocket PCs, 126– 127 notebook PCs, 41– 41 inactivity timeout Handheld/Pocket PCs, 158 notebook PCs, 74 incoming call answer as… Handheld/Pocket PCs, 158 notebook PCs, 74 in call log Handheld/Pocket PCs, 152 notebook PCs, 69 sound Handheld/Pocket PCs, 171 notebook PCs, 87 incoming calls data Handheld/Pocket PCs, 133 notebook PCs, 49 voice Handheld/Pocket PCs, 139 notebook PCs, 54 indicator area Handheld/Pocket PCs, 124, 128 notebook PC
AirCard 555 Wireless Network Card User Guide PC Card, insertion and removal Handheld/Pocket PCs, 120– 121 notebook PCs, 34– 35 phone book Handheld/Pocket PCs, 150 notebook PCs, 66 synchronize with Outlook, 67 pre-activation, 18 preferred roaming list Handheld PCs, 177, 178 notebook PCs, 94 privacy indicator Handheld/Pocket PCs, 129 notebook PCs, 44 program folder Handheld/Pocket PCs, 119 notebook PCs, 26, 27, 33 Q QNC.
Index There is no answer Handheld/Pocket PCs, notebook PCs, 101 toggle full/compact Handheld/Pocket PCs, notebook PCs, 58– 59 toggle full/compact button Handheld PCs, 129 notebook PCs, 39 tone length Handheld/Pocket PCs, notebook PCs, 90 Tools menu Handheld/Pocket PCs, notebook PCs, 59– 91 trademarks, 4 troubleshooting Handheld/Pocket PCs, notebook PCs, 99– 114 TTY Handheld/Pocket PCs, notebook PCs, 77 Type II PC Card, 15 182 142 174 notebook PCs, 43, 44 phone number, 91, 175 Handheld/Pocket PCs, 176 n
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