User guide

10
Problems indicated by the LEDs:
Problem/Error Solution
The device has
no power—
the LED
indicator is off.
Ensure the following:
The device is properly inserted.
The computer is turned on and
not in standby mode (Windows)
or Sleep mode (Mac).
No service is
available—
the
LED
indicator is off).
Try the following:
Reorient your computer.
If you are inside a building or
near a structure that may be
blocking the signal, change the
location of your computer.
Connect an external antenna.
Contact your service provider
regarding the status of the
network or your account.
2. Consult the help systems on your email or Internet
browser to fi nd troubleshooting help specifi c to what
you are doing.