QUICK START GUIDE www.sierrawireless.
Welcome to the AirCard 326U USB Modem This Quick Start Guide provides instructions for installing and using your AirCard USB modem. Your package contains: • AirCard 326U USB modem with TRU-Install • This Quick Start Guide You can use the AirCard 326U with these operating systems: • Windows® 7 • Windows Vista® • Windows XP (Service pack 3 or later) • Mac OS® X 10.
USB connector LEDs microSD slot Data LED Power LED SIM card slot is under the back cover. See page 3 for details.
Installation This TRU-Install enabled and does not require a CD for installation. 1 Remove the back cover and insert the SIM card as shown in the illustrations. SIM card microSD slot SIM card slot Replace the back cover.
2 Insert the modem into the USB slot. Windows The software installation process starts automatically. Follow the on-screen prompts to install Sierra Wireless AirCard Watcher® software. If the installation does not start automatically, see page 8. Mac OS X Double-click the installer package when it appears. If the installer package does not appear, see page 9. After the installation is complete, the message “A new network interface has been detected” appears. 1. Click the Network Preferences... button. 2.
Windows 7 Mobile Broadband* To connect to the network using Windows 7 Mobile Broadband: 1. Click the signal strength icon in the system tray. The Mobile Broadband connection window opens. 2. Select your network and click Connect. Note: Features such as SMS are only available by using Watcher. *This product has passed Microsoft-designed tests for a high standard of performance, reliability, and compatibility with Windows 7.
LED Operation The two LEDs show the current status of the modem. Color / State Off Power LED Data LED Not powered Unable to detect service Firmware is updating. Blinking Do not remove your AirCard 326U. Blinking Initializing Solid Powered on Solid AirCard 326U error 3G+ network detected 2G network detected Connected to a 3G+ network Connected to a 2G network For troubleshooting information related to the LEDs, see page 10.
Removing the modem Windows 1. Exit Watcher. 2. Remove the modem by pulling it straight out from the USB port. Mac OS X 1. Exit Watcher. 2. If a microSD card is inserted in the modem, locate the microSD card drive in Finder and click the Eject icon. 3. Remove the modem by pulling it straight out from the USB port. View the User Guide The User Guide provides additional operating information, troubleshooting suggestions, and specifications for the modem.
Frequently Asked Questions Does the latest version of Watcher work with my other Sierra Wireless modems? Yes, Watcher is backwards compatible with all Sierra Wireless USB and ExpressCard modems. It is not compatible with non-Sierra Wireless products. You can set Watcher to automatically check for updates. For more information see the Watcher Help (select Help > Help topics.
For additional information, refer to the User Guide. If the software failed to install, you’ll find the User Guide in Computer > TRU-Install > Win (Windows Vista, Windows 7) or My Computer > TRU-Install > Win (Windows XP) . Mac OS X If you do not see the installer package: 1. Open Finder. 2. Under Devices, click AirCard 326U. 3. Double-click the installer package. For additional information about your modem, refer to the User Guide. In Finder, select Applications > Sierra Wireless > AirCard Watcher.
2. Consult the help systems on your email or Internet browser to find troubleshooting help specific to what you are doing. Problems indicated by the LEDs: Problem/Error Solution The device has no power— the LED indicator is off. Ensure the following: No service is available— LED the indicator is off). Try the following: • The device is properly inserted. • The computer is turned on and not in standby mode (Windows) or Sleep mode (Mac). • Reorient your computer.
2400096 Rev. 1.0 © 2011 Sierra Wireless. All rights reserved. Heart of the Wireless Machine® is a registered trademark of Sierra Wireless. Watcher® is a trademark of Sierra Wireless, registered in the European Community. Sierra Wireless, the Sierra Wireless logo, and the red wave design are trademarks of Sierra Wireless. Windows® and Vista® are registered trademarks of Microsoft Corporation. Mac OS® is a trademark of Apple Inc., registered in the U.S. and other countries.
