Specifications

v.9-9-11 General Terms and Conditions of Service 33
traditional wireline phones, depending on a number of
factors (for example, whether your Device is GPS
enabled, where you are, whether local emergency
service providers have upgraded their equipment,
etc.), 911 operators may not know your phone number,
your location, or the location of your Device. In certain
circumstances, an emergency call may be routed to a
state patrol dispatcher or alternative location set by
local emergency service providers. Enhanced 911
service (“E911”)—where enabled by local emergency
authorities—uses GPS technology to provide location
information. Even when available, however, E911 does
not always provide accurate location information. If
your Device is indoors or for some other reason
cannot acquire a satellite signal, you may not be
located. Some Devices have a safety feature that
prevents use of the keypad after dialing 911—you
should follow voice prompts when interacting with
emergency service providers employing interactive
voice response systems to screen calls.
If Your Device Is Lost or Stolen
Call us immediately if your Device is lost or stolen
because you may be responsible for usage charges
before you notify us of the alleged loss or theft. A lost or
stolen Device does not reduce or remove your Term
Commitment. You will remain liable for any monthly
recurring charges associated with the Service on your
Device after you notify us of the alleged loss or theft.
You agree to cooperate if we choose to investigate the
matter (provide facts, sworn statements, etc.). We may
not waive any Early Termination Fees if you choose to
terminate Services as a result of loss or theft of your
Device.
Disclaimer of Warranties
UNLESS EXPRESSLY PROVIDED IN WRITING
OTHERWISE, WE MAKE NO REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
(TO THE EXTENT ALLOWED BY LAW) ANY IMPLIED