Sierra Wireless AirCard USB Modem User Guide 2131232 Rev.
Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
AirCard USB Modem User Guide Patents This product may contain technology developed by or for Sierra Wireless, Inc. This product includes technology licensed from QUALCOMM® 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. Copyright © 2010 Sierra Wireless. All rights reserved. Trademarks AirCard® and Watcher® are registered trademarks of Sierra Wireless.
Preface Rev 7 Dec.10 Revision number Release date Changes 5 October 2010 Added AirCard 312U to Regulatory information for EU countries 6 December 2010 Added AirCard 318U and AirCard 319U information. 7 December 2010 Added environmental specs for AirCard 326U.
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Contents Sierra Wireless AirCard USB Modem User Guide . . . . . . . . . . . . . . . . . . . . . 7 About the AirCard USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your account and coverage area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 AirCard USB Modem features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AirCard USB Modem User Guide Regulatory and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Regulatory information for North America . . . . . . . . . . . . . . . . . . . . . . . . 26 Regulatory information for EU countries . . . . . . . . . . . . . . . . .
Sierra Wireless AirCard USB Modem User Guide About the AirCard USB Modem The Sierra Wireless AirCard® USB Modem enables you to connect to the Internet, send and receive email, connect to a corporate network or virtual private network (VPN), or view streaming video without the need for a network cable. The AirCard USB Modem connects to a Type A USB port on your computer. If the AirCard USB Modem is TRU-Install enabled, all the required software is available on the modem.
AirCard USB Modem User Guide • Account provisions—Your account may restrict your usage to certain networks or limit the amount of time you can use the network. • Frequency band—You cannot connect to networks operating in bands not supported by your modem, regardless of roaming agreements or account provisions. Most service providers have coverage maps on their web sites.
Data LED Power LED Power LED Data LED SIM card slot SIM card tray microSD card slot microSD card slot LED operation The AirCard USB Modem has two LEDs that show the current status of the modem. LED Power Rev 7 Dec.10 State Off Indicates Indicates one of the following states: • The AirCard USB Modem is not inserted in the computer. • The computer is off or in “suspend and resume” mode. • The AirCard USB Modem radio has been turned off using Watcher or other connection management software.
AirCard USB Modem User Guide LED Data State Indicates Off The AirCard USB Modem is unable to detect 2G or 3G service. Blinking Amber The AirCard USB Modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to connect. Solid Amber The AirCard USB Modem is connected to a 2G network and is able to send and receive data. Blinking Blue The AirCard USB Modem has detected a 3G network (UMTS, HSPA, HSPA+, DC-HSPA+) and is ready to connect.
• Selecting Start > Programs > Sierra Wireless > AirCard Watcher. Depending on how your profile is configured, your browser, VPN, or other program may launch automatically anytime you launch Watcher. Launching Watcher (Mac) Watcher starts automatically at login. To disable this feature, go to Watcher > Preferences. You can also start Watcher by navigating to the Applications > Sierra Wireless folder and double-clicking AirCard Watcher. Tips To keep the Watcher icon in the dock: 1. Launch Watcher. 2.
AirCard USB Modem User Guide Connecting to the network To use your account (and connect to your service provider’s network), you need to have at least one profile set up on your AirCard USB Modem. Depending on how your AirCard USB Modem is configured, the profile may already be set up or you may need to create one. Note: If you have a pre-paid wireless account, you’ll need to have credit in your account before you can connect.
Mac The first time you run Watcher: 1. When your computer detects the modem, the message "New network interfaces have been detected" appears. 2. Click the Network Preferences... button. 3. In the Network window, click Apply. Your modem connects to the network. a. If there is no profile defined, a message opens asking if you want to create a new profile. b. Click Create a new profile. c. In the Profiles window, click + to create a profile. To end a high-speed connection, click Disconnect.
AirCard USB Modem User Guide If the microSD card slot is on the side of the AirCard USB Modem, insert the microSD card as shown in the illustration: 3. Insert the AirCard USB Modem into the computer. If the computer does not have Watcher installed, you may be given the option to install it. If you do not want to install Watcher, cancel the installation. You can use the microSD card without having Watcher installed. To remove the microSD card: 1. Remove the cap.
2. Push the microSD card in and then release it. 3. Gently pull the microSD card out. Rev 7 Dec.
AirCard USB Modem User Guide Back-loading models To insert and use a microSD card: 1. Remove the back cover from the modem. 2. Insert the microSD card in the slot as shown in the illustration. 3. Replace the back cover and insert the AirCard USB Modem into the computer. If the computer does not have Watcher installed, you may be given the option to install it. If you do not want to install Watcher, cancel the installation. You can use the microSD card without having Watcher installed.
To remove the microSD card: 1. Remove the back cover from the modem. 2. Gently pull the microSD card out. Removing the SIM card For instructions on inserting the SIM card, see the printed guide that came with your product. Some AirCard USB Modems have a SIM card slot with a “push to insert/push to release” design. To remove the SIM card from the modem: 1. Push the SIM card in to release it. 2. Pull the SIM card out of the slot as shown in the illustration.
AirCard USB Modem User Guide To remove the SIM card on AirCard USB Modems that have the SIM slot behind the back panel, remove the back panel and slide the SIM card out of the slot.
Note: Do not insert the AirCard USB Modem or the USB extension cable into a USB hub or, if your keyboard is separate from your notebook computer, a USB slot on your keyboard. To use the extension cable and clip: 1. Place the clip on top of the notebook computer. 2. Connect the extension cable to the AirCard USB Modem. 3. Place the modem in the clip holder. 4. Connect the other end of the extension cable to the USB slot on your computer. Rev 7 Dec.
AirCard USB Modem User Guide Attaching the lanyard To keep everything together, thread the lanyard through the cap and the AirCard USB Modem, as shown in the illustrations. Depending on the cap design, you can also attach the lanyard to the cap.
Care and maintenance As with any electronic device, the AirCard USB Modem must be handled with care to ensure reliable operation. Follow these guidelines when you use and store your AirCard USB Modem: • Do not apply adhesive labels to the SIM card. This may cause it to jam inside the slot, or prevent it from being inserted properly. • When not installed in your computer, store the AirCard USB Modem and SIM card in a safe place. • The modem should fit easily into your computer’s USB port.
AirCard USB Modem User Guide Modem is not detected after AirCard Watcher installation completes (Windows) You successfully complete the automatic installation process, but Watcher does not detect the AirCard USB Modem: 1. Click Start, and then click Control Panel. 2. Double-click TRU-Install. 3. When you are prompted to switch to modem mode, click OK. 4. Wait for Watcher to detect the AirCard USB Modem. 5.
Technical specifications Radio frequency and electrical specifications The radio frequency bands that your AirCard USB Modem supports will vary depending on your region and your model.
AirCard USB Modem User Guide Environmental specifications 24 Operating temperature (ambient) 0°C to 35°C (32°F to 95°F), 0°C to 45°C (32°F to 113°F) for AirCard 318U and AirCard 326U Storage temperature -40°C to +85°C, 96 hours (-40°F to +185°F) Humidity 85%, non-condensing Vibration Random vibration, 10 to 1000 Hz, nominal 6 G RMS in each of 3 mutually perpendicular axes. Test duration of 60 minutes for each axis, for a total test time of 3 hours (non-operating).
Regulatory and safety information Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (that is, have errors), or be totally lost.
AirCard USB Modem User Guide The driver or operator of any vehicle should not use a wireless data device while in control of a vehicle. Doing so detracts from the driver or operator's ability to control and operate the vehicle. In some countries, using such communications devices while in control of a vehicle is an offence.
These devices comply with Part 15 of the FCC Rules. Operation is subject to the condition that these devices do not cause harmful interference. Where appropriate, the use of the equipment is subject to the following conditions: Warning: (EMI) – United States FCC Information – This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation.
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Index A N accessories, 18 account, 7 network, overview, 7 notebook computer clip, 18 C P clip, 18 connect to the network, 12 coverage area, 7 profile, 12 E radio frequency specifications, 23 receive frequencies, 23 regulatory information, 25 RF specifications, 23 roaming, 7 electrical specifications, 23 environmental specifications, 24 extension cable, 18 external memory storage, 7, 13 external SD, 13 external storage card, 13 F features, 8 flash drive, 13 frequencies receive, 23 transmit, 23 H
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