AirCard® 800 Series Wireless USB Modem Installation Guide Includes: · · · 875U 880U 881U 2130784 Rev 1.
Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
AirCard 800 Series USB Modem Installation Guide REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Preface QUALCOMM® is a registered trademark of QUALCOMM Incorporated. Used under license. Other trademarks are the property of the respective owners. Contact Information Sales Desk: Phone: 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: sales@sierrawireless.com Post: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-604-231-1109 Web: www.sierrawireless.
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Table of Contents Welcome to the AirCard 800 Series wireless USB modem . . . . . . . . . . . . . . . .9 AirCard 800 Series wireless USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 The AirCard USB modem as a network card . . . . . . . . . . . . . . . . . . . . . . . . 9 GPRS, EDGE, UMTS, and HSDPA/HSUPA service support . . . . . . . . . . 10 Frequency band support . . . . . . . . . .
AirCard 800 Series USB Modem Installation Guide Icons and indicators on the main 3G Watcher window. . . . . . . . . . . . . . . . . . 29 View options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Turn the radio on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1: Welcome to the AirCard 800 Series wireless USB modem • AirCard 800 Series wireless USB modem • Your account and coverage area • AirCard USB modem software • Package contents Caution: Do not insert your AirCard USB modem into the USB slot before installing the software.
AirCard 800 Series USB Modem Installation Guide The AirCard USB modem connection provides access to the Internet. Once the connection is established, you can open your browser and connect to any web site available on the Internet, or access other Internet services (such as e-mail). GPRS, EDGE, UMTS, and HSDPA/ HSUPA service support GPRS, EDGE, UMTS, and HSDPA/HSUPA are add-on data services to GSM mobile phone networks.
Welcome to the AirCard 800 Series wireless USB modem Every network that offers 3G UMTS/HSDPA/HSUPA service does so on one of these bands: • WCDMA 850—used by North American service providers • WCDMA 1900—used by North American service providers • WCDMA 2100—used by European, Asian, and Australian service providers The AirCard USB modem supports quad-band 850 / 900 / 1800 / 1900 MHz GSM / GPRS /EDGE, and tri-band 850 / 1900 / 2100 MHz WCDMA / HSDPA/HSUPA frequency bands.
AirCard 800 Series USB Modem Installation Guide • Account provisions—Your account may restrict your usage to certain networks or limit the amount of time you can use the network. • Frequency band—You cannot connect to networks operating in bands not supported by your AirCard USB modem, regardless of roaming agreements or account provisions. Most service providers have coverage maps on their web sites.
2: The SIM card and your account 2 You require a GSM account and a SIM (Subscriber Identity Module) card to use the AirCard USB modem. The SIM card is a small chip (about the size of a postage stamp) that you insert into the AirCard USB modem. The SIM contains account infor mation used by the network to validate your access. Note: Without a valid SIM card and a valid account, your AirCard USB modem will not work. Depending on how you purchased your AirCard USB modem, you may already have an account.
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3: Installation • Before you begin • Install the AirCard USB modem • Remove the AirCard USB modem • Remove the SIM card 3 This chapter guides you through the steps necessary to install the AirCard USB modem on a notebook or desktop computer. Note: Do not insert the AirCard USB modem into your USB slot before installing the software. Before you begin 1. Obtain a GSM account (if this wasn’t done when you purchased the AirCard USB modem). 2.
AirCard 800 Series USB Modem Installation Guide Install the AirCard USB modem The main steps are: 1. Insert the battery into the modem. 2. Insert the SIM card. 3. Install the Watcher software. 4. When instructed to do so, insert the AirCard USB modem into the USB slot. 5. Configure the AirCard USB modem to use your account (unless it was pre-configured). 6. If your Internet browser is configured to use a dial-up modem, you may need to set the browser to use a network card.
Installation 4. Insert the SIM card, with the gold contact points facing down. 5. Close the SIM card cover and slide it into the LOCK position. 6. Slide the front panel onto the AirCard USB modem, and push it gently until the panel clicks in place. Install Watcher software and the AirCard USB modem Note: Users of Windows 2000 must be logged in with adminis trative privileges. Users of Windows XP may require admin istrative privileges.
AirCard 800 Series USB Modem Installation Guide a. Slide the lever on the back of the modem, in the direction indicated by the triangle, to release the modem's USB connector. Figure 3-1: USB connector b. Adjust the USB connector to the desired angle. The USB connector is adjustable to a 90, 135 or 160 degree angle. Figure 3-2: USB connector adjustments c. Gently insert the modem into the USB slot.
Installation Note: If your computer’s USB slot is vertical, use the docking cradle. Do not insert the AirCard USB modem into a USB hub or a USB slot on a keyboard. Rev 1.2 May.
AirCard 800 Series USB Modem Installation Guide Warning: Do not insert the AirCard USB modem as shown in the following illustrations. Figure 3-4: Wrong way to insert the USB modem Note: A red PWR LED indicates that the battery is not fully charged. The battery begins charging when you insert the AirCard USB modem into the USB slot. You can continue to use the modem while the battery is charging.
Installation 2. Gently remove the modem by gripping both sides and pulling it straight out. Remove the SIM card To remove the SIM card: Rev 1.2 May.07 1. Slide the front panel off the AirCard USB modem. 2. Slide the SIM card slot cover to the OPEN position and lift the cover. 3. Remove the SIM card. 4. Close the SIM card cover and slide it into the LOCK position. 5. Slide the front panel onto the AirCard USB modem, and push it gently until the panel clicks in place.
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4: Configure your account • Set up a profile 4 Profiles contain account information used by the AirCard USB modem to establish connections. At least one profile must be set up on the AirCard USB modem before you can use it. The profile(s) may have been stored on the AirCard USB modem before you purchased it. Otherwise, your service provider should give you all the information you need to set up the profile(s) you require.
AirCard 800 Series USB Modem Installation Guide Set up a profile To determine whether you have a profile: 1. Insert the SIM into the AirCard USB modem if it is not already inserted. (See “Insert the SIM card” on page 16.) 2. Insert the AirCard USB modem into the USB slot. 3. If Watcher is not running, start Watcher by selecting Start > Programs > Sierra Wireless >3G Watcher > 3G Watcher or double-clicking the desktop shortcut .
Configure your account address(es), select the Advanced folder. Otherwise, click OK and skip to Step 10. 6. Select the Launch after connecting field, and from the dropdown list, select which application, if any, you want Watcher to automatically launch when a connection is established with this profile: · None—No application is autolaunched. · Browser—Watcher autolaunches your default Internet browser. · MS VPN—Watcher autolaunches a Virtual Private Network (VPN) connection.
AirCard 800 Series USB Modem Installation Guide 11. Click Apply to save the change without exiting the window, or click OK to save the change and exit the window.
5: Watcher basics 5 • Launch 3G Watcher • The 3G Watcher window • Icons and indicators on the main 3G Watcher window • View options • Status icons • Frequency band and network selection Note: If you are running Mac OS X 10.4 or newer, please refer to the Quick Start Guide for Watcher Lite found in the Support section of www.sierrawireless.com Note: It takes up to 20 seconds for Watcher to become fully functional after launch.
AirCard 800 Series USB Modem Installation Guide Depending on how your profile is configured, your browser, VPN, or other program may launch automatically anytime you launch Watcher. See page 25. The Watcher window Note: To get help in Watcher, select Help > Help Topics. You can also display help by pressing . Roaming Compact view Minimize Close GPRS/EDGE/UMTS/ HSDPA/HSUPA coverage Signal strength Indicator area Profile drop-down list Figure 5-1: The Watcher window.
3G Watcher basics Icons and indicators on the main Watcher window These icons are used on the main Watcher window: Table 5-1: Icons and indicators in Watcher Device status. If an icon of the AirCard USB modem with an “X” is displayed, Watcher is unable to detect the AirCard USB modem. This indicates that the AirCard USB modem is not fully inserted into the USB slot or the device is powered down.
AirCard 800 Series USB Modem Installation Guide Table 5-1: Icons and indicators in Watcher When only the letters are displayed, (for example ), you are within the coverage area, but have not yet acquired the service. When the indicator has an outline ( ), you have acquired service and are able to establish a data connection. When the indicator is filled ( wireless service. ), you have a data connection on the Roaming. You are connected to a network other than your local service provider's.
3G Watcher basics Status icons These icons appear in the system tray (usually in the lower right corner of your screen). Watcher cannot detect the AirCard USB modem. Ensure that the AirCard USB modem is inserted properly and powered on. You do not have an active high-speed connection. You have an active high-speed connection. You have new (unread) SMS messages.
AirCard 800 Series USB Modem Installation Guide Frequency band selection Every GSM network operates on one set of frequency bands. (See “Frequency band selection” on page 32.) The AirCard USB modem is designed to change frequency bands automati cally as required to obtain network service. You can also change frequency bands manually from the Network tab of the Options window (Tools > Options... > Network).
6: Care and maintenance of your USB modem 6 As with any electronic device, the AirCard USB modem must be handled with care to ensure reliable operation. Follow these guidelines when you use and store the AirCard USB modem: • The AirCard USB modem should fit easily into your USB slot. You may damage the connector pins if you force the AirCard USB modem into a slot. • When not installed in your computer, store the AirCard USB modem and SIM in a safe place.
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7: Technical specifications • LED operation • Radio frequency and electrical specifications • Environmental specifications 7 This chapter describes the operation of the LED and provides technical data for the AirCard USB modem. LED operation The AirCard USB modem has two LEDs. The LEDs operate as follows: Table 7-1: LEDs for AirCard USB modem LED State Data Off The modem has no power.
AirCard 800 Series USB Modem Installation Guide Radio frequency and electrical specifications Table 7-2: Radio frequency and electrical specifications for AirCard USB modem Compliance GSM Release 5 UMTS bands IMT 2100 / 850 / 1900 MHz (Band Class I, II, V) GSM / EDGE bands 850 / 900 / 1800 / 1900 MHz Channel spacing 200 kHz (GSM) 5 MHz (WCDMA) Channel raster 200 kHz Frequency stability 0.
8: Regulatory and safety information • Important notice • Important safety / compliance information for North American users • EU regulatory conformity 8 Important notice Because of the nature of wireless communications, trans mission and reception of data can never be guaranteed. Data may be delayed, corrupted (that is, have errors) or be totally lost.
AirCard 800 Series USB Modem Installation Guide • Near medical or life-support equipment In areas where medical equipment may be susceptible to any form of radio interference. In such areas the AirCard USB modem can transmit signals that could interfere with this equipment. • On board aircraft In addition to Federal Aviation Authority (FAA) require ments, many airline regulations state that you must sus pend wireless operations before boarding an aircraft.
Regulatory and safety information • National Council on Radiation Protection and Measure ments (NCRP) Report 86, -1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields • Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz • International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and
AirCard 800 Series USB Modem Installation Guide ference to radio communication. However, there is no guarantee that interference will not occur in a particular installation.
Index Numerics driver 12 1800 MHz band 10 1900 MHz band 10 850 MHz band 10 900 MHz band 10 E A account 11 always-on data connection 9 antenna attaching 17 icon 29 APN 23 application, launch automatically on high-speed connec tion 25 autoconnect 24 autolaunch application on high-speed connection 25 browser on high-speed connection 25 VPN on high-speed connection 25 B battery, install 16 browser, launch automatically on high-speed connection 25 C care and maintenance 33 channel raster 36 channel spacin
AirCard 800 Series USB Modem Installation Guide SMS message 30 IE, settings 20 IMEI 13 indicator device status 29 EDGE coverage 29 GPRS coverage 29 HSDPA / HSUPA coverage 29 HSDPA coverage 29 HSUPA coverage 29 roaming 30 signal strength 29 SMS message 30 status 31 UMTS coverage 29 inserting SIM card 16 installation 15–?? Internet Explorer, settings 20 IP address 23 entering static IP address 25 IRQ (interrupt request) 15 L launch application automatically on high-speed connec tion 25 browser automaticall
HSDPA connection 29 HSDPA service 29 HSUPA connection 29 HSUPA service 29 roaming 30 signal strength 29 SMS messages 30, 31 system tray icons 31 UMTS connection 29 UMTS service 29 storage temperature 36 when not using card 33 system requirements 15 system tray icons 31 T technical specifications 35–36 temperature 36 time-scheduled password 24 triangle icon 30 tri-band 10 Rev 1.2 May.
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