WFMC/WFXD Washer Training Program WFMC/WFXD WASHER TRAINING MANUAL 2nd Edition/Revision 0 (4/28/04)
/ 2 WFMC/WFXD Washer Training Program • • • • • • • • • Features and Benefits Product Description Warranty Installation Operation Disassembly Reassembly Wiring Diagrams Service Tips This manual introduces the S line of washers, the high tech leader worldwide.
/ 3 Features and Benefits • • • • • • • • • • • • True American sized drum & tub Full sized opening (easier loading and unloading) Tilted tub to facilitate door seal draining Very energy efficient - Energy Star rated Stainless steel drum - won’t rust & is gentle to clothes Uses little water 3-Tier water fill for fast & equal water fill 180° door opening Up to 5 rinses Suds sensing - rinses out suds leaving no soap film Unbalanced load sensor - adjusts spin to balance load UL listed (U.S.
/ 4 Extra Features and Benefits – WFMC64/WFXD84 • • • • Continuous cycle notification - digital display Electronic control Accurate water level control independent of water pressure Real time cycle finish (displays actual time of day cycle stops) • • • Real time delay (enter actual time of day for wash to end) Reduced ironing Interactive language display - choose desired language (English, French, Spanish) • Digital clock (am/pm format) • Continuous suds sensing • Child lockout 2nd Edition/Revision 0 (
/ 5 Product Description • Electronic controls • Guaranteed temperatures • Large capacity & door opening • UL listed (U.S.
/ 6 Warranty Bosch & Siemens Washers Limited Lifetime Warranty Statement of Limited Warranty The warranties provided by BSH Home Appliances ("Bosch“ & “Siemens”) in this Statement of Warranties apply only to Bosch & Siemens clothes washers sold to the first using purchaser by Bosch, Siemens or their authorized dealers, retailers or service centers in the United States or Canada.
/ 7 Warranty – Serial # Label The serial # label, located on the front of the washer next to the door hinge, shows necessary warranty information. Serial # label • Model # - “WFMC6400UC/01”. • Serial # - “FD 8308”. To find when the product type was built, add 20 to the 1st two digits to get the year (83 + 20 = 103 ◊ product type was built in 2003). The last two digits show the month (08 = August). Factory serial # - Can convert factory serial # to FD # for warranty use.
/ 8 Installation – Reprint of Installation Instructions (1) NOTE: Be sure to follow all national & local codes.
/ 9 Installation – Reprint of Installation Instructions (2) HINT: To quickly remove shipping (transport) bolts, use a 13mm socket wrench. HINT: To avoid damaging washer, don’t move it while the feet (leveling legs) are extended.
/ 10 Installation – Reprint of Installation Instructions (3) HINT: Cold & hot water connections are clearly marked on the rear of the washers. HINT: To eliminate possibility of leaking, don’t overtighten fittings. Teflon tape can also be used on all threads. HINT: Be sure to remove the transport (shipping) bolts & keep them near the washer (for future shipment).
Operation – WFMC Fascia Panels WFMC32UC WFMC64UC 2nd Edition/Revision 0 (4/28/04)
Operation – WFXD Fascia Panels WFXD5200UC WFXD8400UC 2nd Edition/Revision 0 (4/28/04)
Operation – WFMC Controls WFMC3200UC Special Wash Buttons Digital Display Cycle Selector Knob Both have Regular/ Cotton, Permanent Press, Delicates, Hand Wash, Temperature Boost, Wool, Active Wear, Rinse Plus & Bleach settings.
Operation – WFXD Controls WFXD5200UC Special Wash Buttons Digital Display Cycle Selector Knob Both have Regular/ Cotton, Permanent Press, Delicates, Hand Wash, Temp Plus, Wool Care, Active Wear, Extra Rinse & Bleach settings.
/ 15 Operation – Sensors (1) 1A. Load Sensor (WFMC32/WFXD52) At a predefined points during the initial fill, the washer determines if it needs more water using a pressure switch. This is due to differences in the absorption of the laundry and the size of the loads. 1B. Dynamic Load Sensor (WFMC64/WFXD84) During the entire fill the washer continually adjusts for the size of the load and determines if more water is needed using an analog pressure switch and a flow meter. 2.
/ 16 Operation – Sensors (2) 1A/1B. Load & Dynamic Load Sensors Mechanical Pressure Switch - (WFMC32/WFXD52 & WFMC64/WFXD84) measures the water level after the first fill. If the water level is high (like for smaller loads), the pressure increases and the pressure switch does not provide more water.
/ 17 Operation – Sensors (3) 1A/1B. Flow Meter Exact monitoring of water inflow. Ensures exact control of water inlet valves so that there is always the right amount of water for wash and rinse cycles. Together with the pressure switch, there is a continuous adjustment of wash time, water and energy in relation to the load size. The flow meter works independently of water pressure.
/ 18 Operation – Sensors (4) 2. Digital Temperature Sensor All models are equipped with an Electric Heater and Temperature Sensor (NTC) to deliver guaranteed wash temperatures. NOTE: Compare with competition washers which only have heaters in top of the line models.
/ 19 Operation – Sensors (5) 3A/3B.
/ 20 Operation – Sensors (6) 4.
/ 21 Operation – Sensors (7) Spin speed [rpm] 4. Unbalanced Load Sensor 2-step detection I II III 1200 1000 800 600 400 200 max. 15 trials 0 load distribution good uneven bad none unbalance small medium big dangerous Spin speed (rpm) 1200 (max.
/ 22 Operation – Cleaning Drain Pump Trap Unlike WFK, WFL & WFR washers, WFMC/WFXD drain pumps are maintenance-free. So, larger objects such as coins and paper clips are no longer collected in the drain pump trap. The drain pump trap is only meant to be cleared by servicers. HINT: To remove the drain pump access cover, insert a pointed object (or tool) into the hole, push in to release the latch and rotate the cover clockwise. Current production pumps are beige color – earlier WFMC pumps were black.
/ 23 Operation – Preventing Water Collecting in Door Seals Unlike WFK, WFL & WFR washers, WFMC/WFXD washers have tilted tubs and flow through tub paddles to help prevent water collecting in door seals and to enhance wash water flowing through clothes. Paddles direct water toward front of washer – water drains into paddles from outside of inner drum, flows toward front of paddles and exits holes in front of paddles onto clothing in front of washer.
/ 24 Operation – Laundry Deflector Unlike WFK, WFL & WFR washers, WFMC/WFXD washers have a laundry deflector to prevent small items such as socks and wash rags from collecting in door seals. Without laundry deflectors, small clothes items can get jammed in door seals and apply pressure to bottoms of doors. Without the laundry deflector, small clothes items being jammed in door seals would only cause minimal leakage (a few drops).
/ 25 Disassembly – Fascia (Control) Panel (1) T-20 screws To remove fascia panel to access control module & dispenser, remove (4) T-20 Torx front/side screws and lift panel up. Caps over screws can be removed using fingernails or a sharp knife – take care not to scratch fascia panel or caps. When reassembling panels, tuck rear tabs under top st panel 1 . Knobs are permanently attached to panels and cannot be removed.
/ 26 Disassembly – Fascia (Control) Panel (2) Control modules can be readily removed from fascia panels, but there’s a knack to it – must use the procedure below exactly as shown. Start from left side Pry outer & inner tabs together L – R Pry out (3) inner tabs + all outer tabs HINT: The knob does NOT have to be removed to remove the control module. The module lifts off completely from the panel, knob & buttons. HINT: Don’t force modules out from fascia panels to avoid breaking plastic parts.
/ 27 Disassembly – Top & Rear Panels (1) T-20 screws Remove top panel screws Remove top panel Top panel removed Rear panel removed To remove rear panel to access drive motor and rear of drum, remove (18) T-20 screws. There’s no need to remove the top rear panel (with “H” & “C” stampings). T-20 screws Rear panel To remove top panel (for easier parts access), remove (3) T-20 screws and slide panel to rear of washer.
/ 28 Disassembly – Drum/Front Panel (1) Remove hinge cover screws Remove door latch screws Remove hinge screws Carefully remove front shield Remove door seal spring Removing front shield 2nd Edition/Revision 0 (4/28/04)
/ 29 Disassembly – Drum/Front Panel (2) T-20 screws Front panel tab T-20 screws Remove top front panel screws Remove bottom front panel screws Note front panel mounting tabs Removing front panel at this point will make removing front counterweights easier. HINT: HINT: Front panels are mounted using six (6) plastic tabs – three (3) on each side. Lift front panels up to remove them. When reassembling front panels, carefully align tabs and don’t use excessive force to avoid breaking tabs.
/ 30 Disassembly – Drum/Front Panel (3) Remove door latch Note door latch manual release Top counterweight must be removed 13mm screws Loosen top counterweight screws Slide out top counterweight Note top counterweight bushing slots in tub 2nd Edition/Revision 0 (4/28/04)
/ 31 Disassembly – Drum/Front Panel (4) 13mm screws 13mm screws Remove right and left front counterweight screws Remove door seal Disconnect main water inlet hose Note counterweight screw bushings in tub Disconnecting main water inlet hose 2nd Edition/Revision 0 (4/28/04)
/ 32 Disassembly – Drum/Front Panel (5) Disconnect dispenser hoses Remove dispenser screws Disconnect water inlet valve hoses Remove dispenser Disconnect hot water valve hose Disconnect drain hose 2nd Edition/Revision 0 (4/28/04)
/ 33 Disassembly – Drum/Front Panel (6) Disconnect sump hose clamp Remove drain pump Disconnect sump hose Disconnect sump hose clamp Remove sump NOTE: Old style drain pump shown (not used in production) 2nd Edition/Revision 0 (4/28/04)
/ 34 Disassembly – Drum/Front Panel (7) NOTE: Old style dampers shown (not used in production) Disconnect hoses Disconnect dampers Disconnect motor wires Remove drum drive motor Remove belt from tub Showing drum drive motor mounts 10mm bolts NOTE: Old style dampers shown (not used in production) 2nd Edition/Revision 0 (4/28/04)
/ 35 Disassembly – Drum/Front Panel (8) 13mm bolt Remove pulley wheel Remove tub rear spring Tub ground wire & washer Remove tub washer Remove tub ground wire 2nd Edition/Revision 0 (4/28/04)
/ 36 Disassembly – Drum/Front Panel (9) Disconnect locking heater wires Remove heater Disconnect NTC wires 10mm bolt Unscrew motor control screws Disconnect motor control wire harnesses Remove motor control 2nd Edition/Revision 0 (4/28/04)
/ 37 Disassembly – Drum, Outer Drum (Tub) & Dampers (1) Outer drum (tub) The tub consists of two durable Polinox plastic shells which are screwed to each other. To remove outer tub: 1. Disconnect wire harnesses (as needed) – wire ties can be cut off, but clips shouldn’t be cut. 2. Remove front panel, rear panel, fascia panel (with detergent dispenser) and top panel. 3. Remove door seal, top counterweight and both side counterweights. 4. Disconnect dampers from tub and slip belt off of tub. 5.
/ 38 Disassembly – Drum, Outer Drum (Tub) & Dampers (2) Rear drum bearings are factory press fit into rear outer tubs and cannot be removed or serviced.
/ 39 Disassembly – Drum Drive Motor To remove drum drive motors: • Remove rear panel • Remove rear tub spring Drum drive motor • Remove drum belt • Disconnect wire harnesses • Remove two motor bolts, then pull motor out toward rear of washer 10mm bolts Rear tub spring WARNING: The drum drive motor & tub are grounded through the motor control.
/ 40 Disassembly – Drain Pump To remove drain pumps: • Remove front panel • Loosen and remove hoses • Disconnect wire harness • Carefully slide pump toward rear of washer, then lift it out of washer (taking care to not damage the four rubber feet). Drain pump Drain pump Current production pumps are beige color – earlier WFMC pumps were black. Note four mounting feet HINT: Drain pumps are mounted on four rubber feet to dampen vibration & noise.
/ 41 Disassembly – Water Valves & RFI Filter HINT: Water valves are bent and snapped into place. When removing valves, take care not to break off plastic pieces.
/ 42 WFMC32/WFXD52 Wiring Diagram 10ºC (50ºF): 36 – 44kW 20ºC (68ºF): 22.8 – 27.4kW 30ºC (86ºF): 14.8 – 17.5kW 40ºC (104ºF): 9.8 – 11.5kW 50ºC (122ºF): 6.6 – 7.7kW 60ºC (140ºF): 4.6 – 5.3kW 66ºC (151ºF): 3.73 – 4.29kW 73ºC (163ºF): 2.94 – 3.36kW 86ºC (187ºF): 1.93 – 2.
/ 43 WFMC64/WFXD84 Wiring Diagram 10ºC (50ºF): 36 – 44kW 20ºC (68ºF): 22.8 – 27.4kW 30ºC (86ºF): 14.8 – 17.5kW 40ºC (104ºF): 9.8 – 11.5kW 50ºC (122ºF): 6.6 – 7.7kW 60ºC (140ºF): 4.6 – 5.3kW 66ºC (151ºF): 3.73 – 4.29kW 73ºC (163ºF): 2.94 – 3.36kW 86ºC (187ºF): 1.93 – 2.
/ WFMC/WFXD Service Tips – Ratings (1) • Ratings: 120VAC, 15A, 60 Hz, 1350W (uses 11A max.). • Hot & cold water inputs: 3/4” NPT, 14.5 – 145 psi, 2.2 gal. (8 l)/minute – 5.2 gal (19.8 l)/minute. • Plug: NEMA 5-15P 120V, 15A, 3-wire. • Spin speeds: 400-1000 RPM (WFMC32/WFXD52) or 400-1200 RPM (WFMC64/WXFD84). • Three concrete vibration dampeners, one top & two front. • Drum has five – point suspension. • Uses Polinox outer drum - quieter & dent resistant compared to ss. • UL listed (U.S. & Canada).
/ WFMC/WFXD Service Tips – Ratings (2) • Drum motor: 120VAC, 3-phase, 850W, 400Hz variable frequency (for use with 3-phase motor control), asynchronous, class F insulated, with tachometer. • Heater: 240VAC, 1000W, 8.8A, 13.7 – 15.2 W. • Drain pump: 120VAC, 60 Hz, 70W, class F insulated, 15 min. on / 45 min. off duty, thermally protected, isolated by four rubber feet (noise/vibration dampened). • Drain pump flow rate: 18 liters/minute @ 2.5m (8’) head and 30 liters/minute @ 1.25m (4’) head .
/ 46 WFMC/WFXD Service Tips – Ratings (3) • Door locking: ≤ 2 sec. locking, ≤ 4 sec. unlocking. • NTC (R1) ratings: • 36 – 44 kW@ 10ºC (50ºF) • 22.8 – 27.4 kW@ 20ºC (68ºF) • 14.8 – 17.5 kW@ 30ºC (86ºF) • 9.8 – 11.5 kW@ 40ºC (104ºF) • 6.6 – 7.7 kW@ 50ºC (122ºF) • 4.6 – 5.3 kW@ 60ºC (140ºF) • 3.73 – 4.29 kW@ 66ºC (151ºF) • 2.94 – 3.36 kW@ 73ºC (163ºF) • 1.93 – 2.
/ 47 WFMC/WFXD Service Tips – Infrequently Asked Questions (1) • Wash temperatures: 155ºF Sanitary, 150ºF Temp. boost, 120ºF – 125ºF Hot, 90ºF – 95ºF Warm, 60ºF – 70ºF Cold. • Length of power cord – 6’ (72”) • Net weight – 216 lbs. (98 kg.) • Drum capacity / volume – 3.1 ft3 (88 l) / 17.6 lbs. (8 kg.) for regular cotton • Pumping height (max.) – 8’ (2.4 m) • Dimensions – 36.9” H x 27” W x 30.2” D (93.7 cm x 68.7 cm x 76.7 cm) • Energy (appendix J rating) – EF > 4.0; uses < 284 kwh/yr.
/ 48 WFMC/WFXD Service Tips – Infrequently Asked Questions (2) • Door opening – 16” (41 cm) • Water usage / ft3 – 8.5 gal./ft3 (WFMC32/WFXD52); 7.5 gal./ft3 (WFMC64/WFXD84) • Water usage: • WFMC32/WFXD52 • Cotton (temp boost; 4.4 lbs.) – 13.7 gal. (52 l) • Cotton (cold; 13.2 lbs.) – 20 gal. (75 l) • Permanent Press (warm; 8.8 lbs.) – 14.5 gal. (55 l) • Hand Wash (6.6 lbs.) – 8.5 gal. (32 l) • WFMC64/WFXD84 • Cotton (temp boost; 4.4 lbs.) – 13.2 gal. (50 l) • Cotton (cold; 13.2 lbs.) – 20 gal.
/ 49 WFMC/WFXD Service Tips – Installing Door Seals Certain repairs can involve removing or disconnecting the door seal (gasket) for access. To insure proper washer operation and prevent leaking, door seals must be reinstalled correctly.
/ 50 WFMC/WFXD Service Tips – Reconnecting Harnesses There have been occasions when wire harnesses have not been reconnected after repairs have been made, especially for harnesses disconnected to make easier access to repair other parts. Its important that all wire harnesses are reconnected and checked when any repairs are made.
/ 51 WFMC/WFXD Service Tips – Drum Drive Motor Motor control (on left side viewing rear of washer) Drum motor resistances: Unlike previous washers, drum drive motors are 3-phase & are controlled by separate motor controls mounted on the base near the motors (in the right rear of washers). These controls provide motor power & speed control. 3 connections Speed tachometer connections WARNING: The drum drive motor & tub are grounded through the motor control.
/ 52 WFMC/WFXD Service Tips – Drain Pump Drain pumps reliably pump water out from washer tubs through the drain reservoir and drain hose. Unlike earlier washers, these pumps are maintenance free -- access to remove debris is only meant for servicers. NOTE: Drain pump motor resistance ranges from 140 – 200 . Its rated @ 120VAC, 60 Hz, 70W. HINT: To remove the drain pump access cover, insert a pointed object (or tool) into the hole, push in to release the latch and rotate the cover clockwise.
/ 53 WFMC/WFXD Service Tips – NTC & Heater NTC HINT: Heater can be removed from the back of the tub – remove rear panel for access. 10ºC (50ºF): 36 – 44kW 20ºC (68ºF): 22.8 – 27.4kW 30ºC (86ºF): 14.8 – 17.5kW 40ºC (104ºF): 9.8 – 11.5kW 50ºC (122ºF): 6.6 – 7.7kW 60ºC (140ºF): 4.6 – 5.3kW 66ºC (151ºF): 3.73 – 4.29kW 73ºC (163ºF): 2.94 – 3.36kW 86ºC (187ºF): 1.93 – 2.19kW HINT: NTC connector is latched – carefully pry latch with small blade screwdriver to remove it.
/ 54 WFMC/WFXD Service Tips – Door Lock HINT: To remove the access cover to use the door lock manual release, insert a pointed object (or tool) into the hole, push in to release the latch and rotate the cover clockwise. Door lock manual release Door lock HINT: Can remove fascia panel & front shield to access door lock. Door lock terminals Current production drain pumps are beige color – earlier WFMC pumps were black.
/ 55 WFMC/WFXD Service Tips – Resetting Door Locks (1) Occasionally door locks stay locked when doors are opened while they’re locked, preventing doors from closing. Please follow these instructions to reset door locks. Rear view Remove front seal spring Move door seal for access Push onto back of door lock until it clicks open HINT: Reach around back of door lock (opposite latch opening) and push onto back of lock plate (directly behind latch) until it clicks.
/ 56 WFMC/WFXD Service Tips – Resetting Door Locks (2) There are three ways to reset door locks (shown below) – each has advantages & disadvantages: 1. 2. 3. Access past door seal (shown on previous page) – eliminates any chance of cosmetic damage, but requires reattaching door seal spring (which can be tricky). Access from top panel – provides access to door lock without removing door seal, but allows scratching of fascia panel and screw caps.
/ 57 WFMC/WFXD Service Tips – Replacing Door Locks Some door locks on units made on or before 2/13/04 may not hold properly. Replace them (as shown below): 1. Acceptable door locks – Those showing “N” at end of # on end of housing. If # end of housing doesn’t show “N”, then those showing “1” on black housing and “1”, “2” or “3” on white carrier (see below). 2.
/ 58 WFMC64/WFXD84 Service Tips – Water Flow Meter Flow sensor The flow sensor measures the volume of (cold) water flowing into the detergent dispenser. It consists of an impeller wheel with a magnet core and a Hall integrated circuit. When the wheel rotates, the magnet emits impulses to the Hall IC. Water flow Cold Cold The water flow is marked by an arrow on the side of the sensor.
/ 59 WFMC64/WFXD84 Service Tips – Mechanical & Analog Pressure Switches The water level (pressure switch) system consists of a mechanical pressure switch and an analog pressure switch.
/ 60 WFMC/WFXD Service Tips – Polinox Outer Drum (Tub) POLINOX TUB Lifecycle Test 4000 washes = 10 years Highest spin 300 consecutive times (wash-spin, wash-spin, etc.
/ 61 WFMC32/WFXD52 Service Tips – Control Module Wire & Terminal Colors To water valves To drain pump BL WH 2-BL WH 2-BL 5-BK WH To motor control IMPORTANT: Its possible to miswire the WH, YE & GN terminals. Make sure the terminals are in the right order & direction (wires on left side). WH BL clear 6-WH 120V input HINT: This will help with reconnecting wires.
/ 62 WFMC64/WFXD84 Service Tips – Control Module Wire & Terminal Colors To water valves To drain pump WH BL 2-BL 2-BL WH To motor control 5-BK 4-WH PK WH To heater GY YE 120V input HINT: This will help with reconnecting wires. IMPORTANT: Its possible to miswire the WH, GY & GN terminals. Make sure the terminals are in the right order & direction (wires on left side).
/ 63 WFMC/WFXD Service Tips – Test Program (1A): Starting WFMC32/WFXD52 Test Program The WFMC32/WFXD52 washer test programs self-diagnose problems, including listing the last 8 fault codes from the control module & the last 16 fault codes from the motor control. The tests are easy to use, speeding up and simplifying diagnosing washer issues. P:01 WFMC32 NOTE: Door locks for all water fill and drain tests. HINT: If Start/Pause light doesn’t come on for some tests, door is open.
/ 64 WFMC/WFXD Service Tips – Test Program (1B): Starting WFMC64/WFXD84 Test Program The WFMC64/WFXD84 washer test programs self-diagnose problems, including listing the last 8 fault codes from the control module & the last 16 fault codes from the motor control. The tests are easy to use, speeding up and simplifying diagnosing washer issues. P1:ERRORS WFMC64 NOTE: Door locks for all water fill and drain tests. HINT: If Start/Pause light doesn’t come on for some tests, door is open.
/ 65 WFMC/WFXD Service Tips – Test Program (1C): Choosing Tests Understanding WFMC/WFXD test programs: 1. Generating fault codes: Most fault codes are generated by running specific tests. 2. Viewing fault codes: Fault codes are viewed only by running test P1 (WFMC64/WFXD84) / P:01 (WFMC32/WFXD52), not during each test. 3. Procedure: 1st - select test based on expected problems (see below). 2nd - run test. 3rd - go back and run test P1 (P:01) to see faults.
/ 66 WFMC/WFXD Service Tips – Test Program (1D): Displaying Selected Tests All washers have displays showing what test has been selected.
/ 67 WFMC/WFXD Service Tips – Test Program (1E): WFMC64/WXFD84 Text Displays WFMC64/WFXD84 washers have full text displays showing which devices are running at each point during each test. They’re helpful for visually determining whether washers are properly filling, draining & spinning. Numeral Displayed letter 0 P NOTE: “ ” = drum speed (RPM) & “n” = pressure switch reading. HINT: Using the test program can cut down repair times & eliminate repeat calls from misdiagnosing problems.
/ 68 WFMC/WFXD Service Tips – Test Program (2A): Fault Code Displays Viewing fault codes: • WFMC32/WFXD52 displays alternate between fault code (e.g. E:01) & when fault occurred on in last 8 washes (e.g. C:00) – shows C:00 if fault didn’t occur. • WFMC64/WFXD84 displays show fault code & when fault occurred on in last 8 washes (e.g. 0 - Er:01).
/ 69 WFMC/WFXD Service Tips – Test Program (2B): Module Fault Codes (Test 1) Test P1:ERRORS / P:01 (Viewing control module fault codes) -- Start & end test P1 (WFMC64/WFXD84) / (P:01) (WFMC32/WFXD52) by pushing Start/Pause button. Scroll through list of fault codes by pushing Spin Selection (WFMC32/WFXD52) or Menu (WFMC64/WFXD84) buttons. • WFMC32/WFXD52 displays alternate between fault code (e.g. E:01) & when fault occurred on in last 8 washes (e.g. C:00) – shows C:00 if fault didn’t occur.
/ 70 WFMC/WFXD Service Tips – Test Program (2C): Motor Control Fault Codes (Test 1) Test P1:ERRORS / P:01 (Viewing motor control fault codes) -- Start & end test P1 by pushing Start/Pause button. Scroll through list of (18) fault codes by pushing Spin Selection (WFMC32/WFXD52) or Menu (WFMC64/WFXD84) buttons. • WFMC32/WFXD52 displays alternates between fault code (e.g. d:01) & when fault occurred on in last 16 washes (e.g. C:00) – shows C:00 if fault didn’t occur.
/ 71 WFMC/WFXD Service Tips – Test Program (3): Tests 2 & 3 Test P2:SAFETY / P:02 (Safety test program) -Skip this European test. Test ends on its own - stop it by pushing the Spin Selection button (WFMC32/WFXD52) or Menu button (WFMC64/WFXD84). Operation Starts filling (valve 2 - cold) WFMC64/WFXD84 Display D M P H V 1 2 3 NH n 075 Starts heating (30 D M P H 1 2 3 N H V seconds) n 075 Notes HINT: Do not use this test as it applies to European models requiring VDE safety testing.
/ 72 WFMC/WXFD Service Tips – Test Program (4): Tests 4 & 5 Test P4:MOTOR / P:04 (Motor test program) -Test 4 turns on motor (wash & spin) and generates fault codes. The test takes > 10 minutes to run and ends on its own, but can be stopped by pushing the button Spin Selection (WFMC32/WFXD52) or Menu button (WFMC64/WFXD84).
/ 73 WFMC/WFXD Service Tips – Test Pgm (5): Tests 6 & 7 Test P6:DISPLAY / P:06 (Display test program) -- Test P7:SELECTOR / P:07 (Selector knob test program) -Test 6 turns on all displays for a visual check. The test ends on its own (in ~ 50 seconds for WFMC64/WFXD84) - stop it by pushing the Spin Selection button (WFMC32/WFXD52) or Menu button (WFMC64/WFXD84). No fault codes are generated. If a display segment doesn’t come on, replace control module (since displays are included with control modules).
/ 74 WFMC/WFXD Service Tips – Test Pgm (6): Tests 8 & 9 Test P8:NIVEAU1 (Analog pressure switch test program) -- The test turns on the analog pressure switch Test P9:NIVEAU2 / P:09 (Mechanical pressure switch test program) -- The test turns on the mechanical (WFMC64/WFXD84 only) and generates fault codes. The test can be stopped by pushing the Menu button. pressure switch and generates fault codes. Stop it by pushing the Spin Selection button (WFMC32/WFXD52) or Menu button (WFMC64/WFXD84).
/ 75 WFMC/WFXD Service Tips – Test Pgm (7): Tests 11 - 13 Test P11:FLOW (Flow meter test program) -- The test turns on the flow meter (WFMC64/WFXD84 only) and generates fault codes. The test has ended when U05 has displayed (< 1 minute) and can be stopped by pushing the Menu button. Operation Changes as water level changes Changes as water level changes WFMC64/WFXD84 Display D M P H U00 Water volume measured by flow meter 1 2 3 N0 V 1 2 3 N0 F…. D M P H U05 V F….
/ 76 WFMC/WFXD Service Tips – Test Pgm (8): Tests 14 - 17 Test P14:BUZZER / P:14 (Buzzer test program) -Buzzer sounds when test is run. Test P15:PUMP / P:15 (Drain pump test program) - The test turns on the drain pump and generates fault codes. The test runs for ~ 30 minutes and can be stopped by pushing the Spin Selection button (WFMC32/WFXD52) or Menu button (WFMC64/WFXD84).
/ 77 WFMC/WFXD Service Tips – Troubleshooting (1) Symptom Problem Solution Washer won’t start. Electricity is disconnected or has been turned off. Cycle selector knob or control module has failed. Make sure washer is connected to an appropriate 120V, 60 Hz circuit (according to local codes). Turn on electricity. Control module has onboard cycle selector knob. Check voltage output to water inlet valves and drum motor (when they’re energized). If no voltage, replace faulty control module.
/ 78 WFMC/WFXD Service Tips – Troubleshooting (2) Symptom Drum won’t rotate. Washer won’t heat. Problem Solution Drum rear bearing has failed. Check how drum rotates. If drum wobbles or won’t move, replace outer tub (containing faulty rear bearings). Motor control has failed. Check voltage at motor connectors when motor is energized. If low or no voltage, replace faulty motor control. If voltage ~ 120V, check motor resistance (when washer de-energized). If motor is OK, replace faulty motor control.
/ 79 WFMC/WFXD Service Tips – Troubleshooting (3) Symptom Washer overheats. Door won’t lock. Problem Solution Control module has failed. Check voltage to heater. If voltage is present when heater shouldn’t be on, replace faulty control module. NTC failed. Disconnect NTC and measure resistance at terminals (~ 22.8 – 27.4 kΩ @ 20ºC (68ºF)). Replace NTC if faulty. Door isn’t properly. closed Close door securely. If door won’t latch, check door latch and door hinge alignment. Door latch is broken.
/ WFMC/WFXD Service Tips – Troubleshooting of Minor Faults 1 (Customer Self-Help) 2nd Edition/Revision 0 (4/28/04)
/ WFMC/WFXD Service Tips – Troubleshooting of Minor Faults 2 (Customer Self-Help) 2nd Edition/Revision 0 (4/28/04)
/ 82 WFMC/WFXD Service Tips – Customer Cleaning & Maintenance 2nd Edition/Revision 0 (4/28/04)
/ 83 WFMC/WFXD Service Tips – Oversudsing & Suds Lock If washers time out and shut off without an end of cycle signal (and without going through the spin cycle), the washer has experienced suds lock, a possible occurrence with all front loader washers (regardless of manufacturer). • Suds lock: Suds lock comes from suds (airy foam) interfering with water level sensors (pressure switches). Electronic controls are fooled into thinking water hasn’t been removed fully, so washers won’t go into spin cycles.
