Operation Manual

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Trouble shooting
Problem Possible causes Solution
The steam generator
does not come on.
• There is a connection problem.
• The main power button is not switched
on.
• Check the mains cable, the plug and the socket.
• Set the main power (6) button to the “I” position.
The iron does not
heat up.
• The main power button is not switched
on.
• The temperature control knob is set to
the “min” position.
• Set the main power (6) button to the “I” position.
• Set the temperature control knob (10) to the desired
position.
The iron begins to
smoke when switched
on.
• During first use: Certain components
on the appliance have been lightly
greased at the factory and may
produce a little smoke when initially
heated.
• During later use: the soleplate may be
soiled.
• This is completely normal and will stop after a short
while.
• Clean the soleplate according to the cleaning
instructions in this manual.
Water flows through
the holes on the sole
plate.
• The steam function is being used
before it has reached temperature.
• The water is condensing inside the
pipes because steam is being used for
the first time or has not been used for a
long time.
• Reduce the steam flow when ironing at low
temperatures (Variable steam control (4)).
• Point the iron away from the ironing area and
press the steam release button (11) until steam is
produced.
Dirt comes out
through the sole plate.
• There is a build-up of scale or minerals
in the steam tank.
• Chemical products or additives have
been used.
• Use tap water mixed 50% with distilled or
demineralised water. If the tap water in your district is
very hard, mix tap water with distilled water 1:2.
• Clean the sole plate with a damp cloth.
• Never add products to the boiler water.
The iron does not
produce any steam.
• The boiler is not switched on or the
water tank is empty.
• The water tank is not fitted onto the
housing correctly.
• The steam regulator is set to the
minimum position.
• Set the main power (6) button to the “I” position
and/or fill the water tank.
• Fit the water tank back onto the housing correctly
(you will hear a click).
• Increase the steam flow by turning the steam control
(4).
The ironed garment
turns dark and/or
sticks to the soleplate.
• The selected temperature is too high
and has damaged the garment.
• Select a suitable temperature for the material being
and clean the sole plate with a damp cloth.
The soleplate turns
brown.
• This is a regular consequence of
usage.
• Clean the soleplate regularly with a damp cloth.
The iron does not stop
steaming after placing it
on the pad.
• “Intelligent steam” function activated. • Just press the trigger once again and the iron will
stop steaming at once.
The appliance makes
a pumping sound.
• Water is being pumped into the steam
tank.
• The sound will not stop.
• This is normal.
• If the sound will not stop, do not use the steam
generator and contact an authorised technical
service centre.