Operating Instructions

Troubleshooting
Siemens Building Technologies, Inc. 7-3
• Using the same port or memory address space for the DigiBoard as another
computer expansion board. The LocalNet Configuration Utility is a good place to start
to ensure proper functioning of the DigiBoard. Computer hardware resource
allocation can also be checked through the Windows NT Diagnostics program.
• The AsyncSvc service has not started. To check this, select Services from the
Control Panel. AsyncSvc must have a status of “Started”.
• The MsgManager service has not started. To check this, select Services from the
Control Panel. MsgManager must have a status of “Started”.
• The LocalNet device driver has not started. To check this, select Devices from the
Control Panel. LocalNet must have a status of “Started”.
• The Sentinel device driver has not started. To check this, select Devices from the
Control Panel. Sentinel must have a status of “Started”.
Using the NT Event Viewer
The NT Event Viewer is a standard NT tool showing the status of the programs operating on
the workstation. From the Start button, click Programs, and then click Administrative Tools
(Common). The Event Viewer window (Figure 7-1) displays.
Figure 7-1. Event Viewer Window.
Windows NT classifies events as information, warnings, and errors. Table 7-1 contains a
description of these classifications.
Table 7-1. Windows NT Event Type Classifications.
Event type Description
Information Information events note infrequent but significant successful operations.
Warning Warning events indicate problems that are not significant, but indicate potential future
errors or other problems. Errors that are recovered without loss of function or data
are classified as warnings.