User Manual

> White Paper | Best Practices in Digital Transformation
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Glossary
ACL
Access control lists – the list of permissions attached to an object
whereby access is granted or denied.
AI
Artificial intelligence – the demonstration of intelligent behaviour by
machines usually on the basis of machine learning.
Analytics
The application of statistics and programming to identify and
interpret meaningful patterns in data.
APT
Advanced persistent threats - series of continuous hacking or other
cyber threats
BMS
Building management systems – computer based control system to
control and manage building’s MEP and security systems.
Capacity planning
The advanced anticipation of resource requirements.
Computational Fluid Dynamics
The real time mapping of temperatures within a data center to
indicate the risk of thermal events.
CRAC
Computer from air conditioning
CRM
Customer relationship management.
DCIM software
Data center management and control software designed to
integrate the operation and planning of both IT and infrastructure
stacks.
DDoS attacks
Distributed denial of service attacks which aim to shut down a
company’s IT services or parts of it.
DevOps
Software engineering that integrates software development and
operation.
Digitalization
The process of using technology to change a business model in
order to reach new opportunities for revenue and value.
Digital Transformation
The change at a core level of business and organisational activities,
culture, processes and models to optimise the opportunities of
digital technologies.
Digitisation
The process of transferring analogue data into digital format.
DNS Infrastructure Attacks
Which have the capacity to disrupt users accessing Internet services
and which have occasionally led to class actions against the ISP
DR services
Disaster recovery services.
Embedded systems technology
Hybrid IT
The deployment of a number of dierent environments and systems
to store and process data, usually including an on-prem facility or
‘legacy’ IT options together with cloud services.
IaaS
Infrastructure as a Service which provides virtualised computing
resource from a cloud source.
Industry 4.0
The creation of ‘smart’ manufacturing and production using the
digitalization of the process using IT and OT technologies.
IoT
The Internet of Things – the network of devices, appliances and
other physical items which are embedded with electronics, sensors,
software and actuators and which are networked to connect and
exchange data.
ISP
Internet Service Provider.
KPI
Key Performance Indicators, measures of how well a person, team
or system is doing.
LBNL
Lawrence Berkeley National Laboratory – a national laboratory in
the USA that has researched and published on the issues associated
with data center and server energy consumption.