User Manual
> White Paper | Best Practices in Digital Transformation
17
u A number of factors are holding back progress:
1. The age and specification of the facility. Particularly for facilities
built in the legacy era to oer space, racks, power and security,
there is concern as to whether the data center can be upgraded
to meet the requirements of digital transformation and still oer
a reasonable return on investment..
2. There is uncertainty as to how enterprise and IT services demand
will pan out as a result of digital transformation, and therefore
how far the MTDC provider should depart from existing business
and delivery models. The MTDC sector is one where clients play
an uncertain role:
“Some know exactly what they want, others have no idea – they come
to you with a problem they want solve and ask you to solve it. The IT
and cloud [service] people tend to know, the enterprise less so”.
[IT Services]
3. Since the data center – one of the keys to the whole process
of digital transformation – is also the key to the MTDC business
(it is what they are selling), this may create a Catch-22 situation
whereby the provider organisation (which usually keeps an area
in its own data centers for its own IT) will not digitize its own
practices out of step with the overall data center.
4. Most data center dependent organisations are still organised
into silos particularly those that separate the management of
IT from the management of facilities and this may impede the
development of a unified technological change process.