SISTORE AX Hard Disk Kit (SATA) Installation Instructions Building Technologies Fire Safety & Security Products
Liefermöglichkeiten und technische Änderungen vorbehalten. Data and design subject to change without notice. / Supply subject to availability. © 2009 Copyright by Siemens Building Technologies Wir behalten uns alle Rechte an diesem Dokument und an dem in ihm dargestellten Gegenstand vor.
Contents 1 Introduction .............................................................................................5 2 2.1 2.2 2.2.1 2.2.2 2.2.3 2.2.4 2.2.5 2.3 2.4 Safety .......................................................................................................6 Target readers...........................................................................................6 Work safety information ............................................................................6 General information..
Introduction 1 Introduction This document describes the required procedures to z extend SISTORE AX devices with one or two extension HDDs (Hard Disk Drives) z replace faulty HDDs This document consists of the following chapters: z Overview SISTORE AX devices z Technical check z Installation and replacement of SATA Hard Disk Drives for SISTORE AX models fitted with SATA HDD technology z Functional text z Appendices IMPORTANT HDDs in SISTORE AX shall only be installed by qualified service personnel.
Safety 2 Safety 2.1 Target readers The instructions in this document are designed for the following target readers: Operational startup personnel Qualification Technical training for building or electrical installations. 2.2 Work safety information 2.2.1 General information Activity Puts the product into operation for the first time. Condition of the equipment The product is not yet installed and configured. z Read the general safety precautions before operating the device.
Safety 2.2.3 Setup Damage due to unsuitable mounting location z Observe the environmental requirements recommended by the manufacturer. z Do not operate the device close to sources of powerful electromagnetic radiation. z Protect the device against moisture. z Do not operate the device in excessively dusty places. z Do not expose the device to mechanical vibrations or shocks.
Safety Damage to the device due to overvoltage z Connect the device only to power sources with the specified voltage. Voltage supply requirements can be found on the power supply unit/type label. Dangerous situation due to false alarm z Make sure to notify all relevant parties and authorities providing assistance before testing the system. z To avoid panic, always inform all those present before testing any alarm devices.
Safety 2.3 Meaning of the written warning notices The severity of a hazard is indicated by the following written warning notices. Signal word IMPORTANT 2.4 Type of risk Malfunctioning may result. Meanings of the hazard symbols The nature of the hazard is indicated by icons. Warning of a hazard! 9 Siemens Building Technologies Fire Safety & Security Products 03.
Directives and standards 3 Directives and standards This product complies with the requirements of the following European directives. The EU declaration of conformity is available to the responsible agencies at: Siemens Building Technologies Fire & Security Products GmbH & Co.
Overview SISTORE AX devices 4 Overview SISTORE AX devices This chapter shows the various SISTORE AX models including the scope of delivery of devices ex factory and in the Replacement Pool. 4.1 SISTORE AX4 Lite V2.0 Product Name SISTORE AX4 Lite S/W V2.0 Ordering number S54569-C50-A13 Def. HDD 250 GB Ext.
Overview SISTORE AX devices 4.3 SISTORE AX8/AX16 500/200 V3.6 Product Name SISTORE AX8 SISTORE AX16 S/W V3.6 Ordering number S54569-C70-B2 S54569-C90-B2 Stand. HDD 500 GB 500 GB Ext.
Technical check 5 Technical check This chapter describes the procedures for the technical verification of defective SISTORE AX devices. Please note that the procedures described below can only give an indication of unit condition and the recommended action to be taken. 5.1 Verification of primary HDD Faulty device from customer Chap. 3.1.1 Config? send device back to customer ok? not ok? Chap. 3.1.2 Normal booting? ok? ok? Functional Test not ok? not ok? Chap. 3.1.
Technical check 5.1.1 5.1.2 5.1.3 Config issues? 1. Verify BNC (SVHS) / VGA switch settings (either switch on the rear of the device or via Display button on the front of the device) 2. Stop recording when HDD is full 3. Configuration of recording schedule and events 4. Covert camera and colour control settings Normal booting? 1. Verify System log 2. Verify status of HDD in the Storage menu 3.
Technical check 5.2 Verification of secondary HDD Faulty device from customer Chap. 3.2.1 send device back to customer ok? Normal booting? Functional Test not ok? Chap. 3.2.2 Booting without HDD? ok? ok? Replacement of HDD Dispatch device to supplier 5.2.1 5.2.2 Normal booting? 1. Verify System log 2. Verify status of HDD in the Storage menu 3. Is it possible to call the SMART menu? Booting without HDD? 1.
Installation and replacement of hard disk drives 6 Installation and replacement of hard disk drives This chapter describes the procedures to replace faulty HDDs and install extensions HDDs in the SISTORE AX. Independent of the AX model, in either case the HDD shall be replaced by the standard HDD model (currently Hitachi 250 GB). 6.1 Replacement of the primary HDD in SISTORE AX4 Lite V2.
Installation and replacement of hard disk drives 4. Remove the hard disk frame securing screw and the connection cables, and slide the frame out of its mounting. 5. After removing the screws, take out the faulty HDD from the frame and fit replacement hard disk unit into the frame (the cable connection side points towards the inside of the unit), and secure using the four screws. 6. Connect the two cables – see arrows – 1 x power supply, 1 x data to the hard disk unit. 7.
Installation and replacement of hard disk drives 8. Now close the SISTORE AX by re-installing the top cover. Secure the cover in place by re-inserting and tightening the previously removed cover screws. Î You can now start up the SISTORE AX. The new hard disk capacity will be displayed in the OSD menu "Storage" (either in the “Quick Setup” screen or in the “System Information” screen). (250 GB) 18 Siemens Building Technologies Fire Safety & Security Products 03.
Installation and replacement of hard disk drives 6.2 Replacement of the primary HDD in SISTORE AX8/AX16 250/100 V2.8 These instructions describe the replacement of the primary HDD unit in the housing of a Digital Video Recorder of type SISTORE AX8 250/100. When installing a HDD unit in AX16 250/100 proceed in the same manner. 1. First shutdown the device and disconnect from the power supply. 2. Remove the screws marked in the picture on the rear (3) and on both sides of the SISTORE AX (8). 3.
Installation and replacement of hard disk drives 7. Remove the primary HDD and fit the replacement hard disk unit into the frame, and secure using the four screws. IMPORTANT: Ensure the copper grounding strap is reinstalled as shown. 8. Secure the hard disk frame including the hard disk unit in the SISTORE using the two screws. 9. Now close the SISTORE AX with the cover, and secure this by inserting and tightening the previously removed screws. You can now start up the SISTORE AX.
Installation and replacement of hard disk drives The new hard disk capacity will be displayed in the OSD menu "Storage information". Before you can start recording data, the use needs to be defined and the hard disk to be formatted (see SISTORE AX8/AX16 250/100 User Manual). 21 Siemens Building Technologies Fire Safety & Security Products 03.
Installation and replacement of hard disk drives 6.3 Installation of the extension HDD in SISTORE AX8/AX16 250/100 V2.8 These instructions describe the installation of an extension HDD unit into the housing of a Digital Video Recorder of type SISTORE AX8 250/100. When installing a HDD unit in AX16 250/100 proceed in the same manner. 1. First shutdown the device and disconnect from the power supply. 2. Remove the screws marked in the picture on the rear (3) and on both sides of the SISTORE AX (8). 3.
Installation and replacement of hard disk drives If the extension HDD shall be installed above the primary HDD: 5. Fit the hard disk unit into the frame, and secure using the four supplied screws (among accessories enclosed with the SISTORE AX). 6. Ensure the copper grounding strap is installed as per the master HDD. Refer to photo. 7. Connect the two cables – 1 x power supply, 1 x data to the hard disk unit. 23 Siemens Building Technologies Fire Safety & Security Products 03.
Installation and replacement of hard disk drives AX8/AX16 250/100 with extension HDD above the primary HDD. If the extension HDD shall be installed above the DVD writer. 8. Fit the hard disk unit into the frame and secure using the four supplied screws (among accessories enclosed with the SISTORE AX). 9. Connect the two cables – 1 x power supply (cable tie need to be opened before), 1 x data to the hard disk unit. 10.
Installation and replacement of hard disk drives 6.4 Replacement of the primary HDD in SISTORE AX8/AX16 500/200 V3.6 These instructions describe the replacement of the primary HDD unit in the housing of a Digital Video Recorder of type SISTORE AX16 500/200. When installing a HDD unit in AX8 500/200 proceed in the same manner. 1. First shutdown the device and disconnect from the power supply. 2. Remove the eleven screws on both sides and at the rear of SISTORE AX. See picture. 3.
Installation and replacement of hard disk drives 6. Now connect the data line as well as the power supply line to both hard disks. Note: When inserting the frame make sure the cables are not crushed or damaged. 7. Fasten the HDD frame within the device using the four screws (as marked in the picture). 8. Fasten the housing cover using the previously removed screws. 9. Start up the device. Please refer to the instruction manual for SISTORE AX.
Installation and replacement of hard disk drives NOTE In order for the additional hard disk unit to be addressed by the SISTORE AX application software, it must be identified as an additional data disk in the „System“ configuration menu and be formatted The new hard disk capacity will be displayed in the OSD menu "Storage information". Before you can start recording data, the use needs to be defined and the hard disk to be formatted (see SISTORE AX8/AX16 500/200 User Manual).
Installation and replacement of hard disk drives 6.5 Installation of the extension HDD in SISTORE AX8/AX16 500/200 V3.6 These instructions describe the installation of a HDD unit into the housing of a Digital Video Recorder of type SISTORE AX16 500/200. When installing a HDD unit in AX8 500/200 proceed in the same manner. 1. First shutdown the device and disconnect from the power supply. 2. Remove the eleven screws on both sides and at the rear of SISTORE AX. See picture. 3.
Installation and replacement of hard disk drives 6.5.1 Installation of the 1st additional hard disk 1. Remove the HDD frame by loosening the four screws inside the device; then disconnect all cables from the hard disk unit within the HDD frame. Note: Be very careful when disconnecting the data cables - they are not provided with strain relief! 2. Fit the additional hard disk unit into the cooling frame and secure it using the four screws supplied with SISTORE AX. 3.
Installation and replacement of hard disk drives 4. Fasten the cooling frame and the additional hard disk unit within the device using the four screws supplied (as marked in the picture). 5. Close cable tie. 6. Fasten the housing cover using the previously removed screws. 7. Start up the device. Please refer to the instruction manual for SISTORE AX.
Installation and replacement of hard disk drives 6.5.2 Installation of the 2nd additional hard disk underneath the CD/DVD drive 1. Remove the hard-disk frame including the hard disk by loosening the four screws inside the device; then disconnect all cables from the hard disk unit within the hard-disk frame. 2. Eight screws for securing the two guide rails as well as the hard disk are included in the delivery. 3.
Installation and replacement of hard disk drives 4. Attach the hard disk unit with the two guide rails to the hard disk frame using the four screws supplied for this purpose. 5. Connect the power supply line and the data line to the CD/DVD drive and to the hard disk unit. Please pay attention to the orientation of the data line. Note: It may be necessary to interchange the power supply cables of the various peripheral devices because of the different cable lengths (you may have to undo the cable tie).
Installation and replacement of hard disk drives The new hard disk capacity will be displayed in the OSD menu "Storage information". Before you can start recording data, the use needs to be defined and the hard disk to be formatted (see SISTORE AX8/AX16 500/200 User Manual). In case the device is operated in the Recycle mode, first the Stop mode needs to be configured before switched back to the recycle mode. 33 Siemens Building Technologies Fire Safety & Security Products 03.
Functional test 7 Functional test The Functional Test ensures the proper operation of the device. In case the Functional Test is not successful even after inserting a new HDD, the devices shall be sent to the Service Centre. 7.
Appendix 8 Appendix 8.1 Troubleshooting The following table offers solutions to some of the common problems you may encounter. We suggest that you consult this chart before contacting the hotline. 8.1.1 SISTORE AX4 Lite V2.0 Problem No power No live video or green image Live video very bright DVR has stopped recording Possible solution z Check power cord connections. z Confirm that there is power at the outlet. z Check camera video cable and connections. z Check monitors video cable and connections.
Appendix 8.1.3 SISTORE AX RAS NOTE RAS version 3.6 is required for SISTORE AX with SATA HDDs. Problem No selection between Watch and Search displayed Possible solution z Performance of PC not sufficient No display of live images z Performance of PC not sufficient 36 Siemens Building Technologies Fire Safety & Security Products 03.
Appendix 8.2 Packaging for returning the HDD When returning a faulty HDD, package it in the same manner as it was delivered to protect the HDD unit from being damaged by shock, static electricity or humidity during transport. The hard drive must be placed inside of an anti-static electro-static discharge (ESD) bag before being placed in the shipping box. Packaging for Single Drives z Plastic spacers: Use plastic spacers on each end of the hard drive.
Disposal 9 Disposal All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. This crossed-out wheeled bin symbol on the product means the product is covered by the European Directive 2002/96/EC. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health.
Issued by Siemens Building Technologies Fire & Security Products GmbH & Co. oHG D-76181 Karlsruhe www.buildingtechnologies.siemens.com Document no. A6V10238452 Edition 09.03.2009 © 2009 Copyright by Siemens Building Technologies Data and design subject to change without notice. Supply subject to availability.
