Technical data

Error diagnostics
6.7 Error diagnostics - Ethernet
TS Adapter IE Basic
64 Manual, 08/2014, A5E02615140-03
6.7
Error diagnostics - Ethernet
6.7.1
You do not know the IP address of the TS Adapter IE Basic.
Remedy
● By direct connection with TeleService
Proceed as described in the "Setting IP Parameters by Direct Connection with
TeleService (Page 32)" section.
Follow the instructions in steps 1 through 7.
● Direct connection with TIA Portal
Proceed as described in the "Setting IP parameters by direct connection with the
TIA Portal (Page 31)" section.
Follow the instructions in steps 1 through 3.
6.7.2
The TS Adapter IE Basic is not accessible via Ethernet
Remedy
1. If the Link LED is not lit, first check the Ethernet cabling.
If the Link LED is lit, move on to step 2.
2. Proceed as described in the following sections:
– "Setting IP parameters by direct connection with the TIA Portal (Page 31)"
– "Setting IP Parameters by Direct Connection with TeleService (Page 32)"
– "Setting IP Parameters by Direct Connection with the SIMATIC Manager (Page 33)"
3. If you are still unable to access the TS Adapter IE via Ethernet, reset the configuration of
the TS Adapter IE Basic using the P RES button.
Note
If you reset the configuration of the TS
Adapter IE Basic, all parameter settings you have
made will be lost.
Repeat step 2.
If the TS Adapter IE Basic is still not accessible via Ethernet, there is a hardware error.
Inform Customer Support in this case.