Technical data

Error diagnostics
6.5 Malfunctions when establishing an outgoing call
TS Adapter IE Basic
Manual, 08/2014, A5E02615140-03
61
6.5
Malfunctions when establishing an outgoing call
6.5.1
Check connection establishment
Procedure for checking the connection establishment
1. In the "Parameters > Outgoing Calls" tab, set the "Connection establishment" parameter
to "never" and click "Save Setting".
Any active connection establishment is aborted.
2. In the "Parameters > Outgoing Calls" tab, set the "Connection establishment" parameter
to "always" and click "Save Setting".
A new connection establishment is initiated.
In the "Information > Status of Web interface" tab, you can view the status of the connection
establishment for the outgoing call.
6.5.2
The modem connection is not made
Diagnostics
The modem connection is not made. The DCD LED on the TS module and/or modem
remains dark (CONNECTED LED with TS Module GSM).
Remedy
1. Check the phone cables and the power connection of the TS Adapter IE Basic.
2. Check the phone number in the "Parameters > Outgoing Calls" tab.
3. Check the following parameters in the "Parameters > TS Module" tab:
– To access an outside line, first dial
– Dial procedure
– Wait for dial tone
Activate this check box only if you are operating the modem on a main line.