Technical data

Troubleshooting
TeleService V6.1 Service Software for SIMATIC S7 and C7
13-2 A5E00921336-01
13.2 Recording a Log File
Procedure
Activate the properties dialog box of the modem used via the Control Panel,
"Phone and Modem Options" option. Check the settings of the "Log" option in the
"Diagnostics" tab and change the settings for the log file, if necessary.
Result:
The activities between the programming device/personal computer and the modem
are entered in the log file. If there are problems in establishing the connection, you
can evaluate the recordings in the log file in order to find the causes for the fault.