Technical data

TeleService V6.1 Service Software for SIMATIC S7 and C7
A5E00921336-01
vii
Contents
1 Introducing TeleService 1-1
1.1 Introduction to Teleservice ............................................................................... 1-1
1.2 Functionality of TeleService and Required Components ................................. 1-2
1.3 What's New in TeleService V6.1? .................................................................... 1-4
1.4 Compatibility of TeleService V6.1 with the TS Adapter I/II............................... 1-5
1.5 Phone Books, Folders and Plants in TeleService ............................................ 1-6
1.6 Getting Started with TeleService...................................................................... 1-7
1.7 Working with a TS Adapter I/II.......................................................................... 1-7
1.8 Working with a TS Adapter IE .......................................................................... 1-9
2 Installing Software and Hardware 2-1
2.1 Installing TeleService........................................................................................ 2-1
2.2 Usage Rights through the Automation License Manager................................. 2-3
2.3 Installing the Automation License Manager...................................................... 2-6
2.4 Rules for Handling License Keys...................................................................... 2-7
2.5 Installing the Software for the TS Adapter........................................................ 2-7
2.6 Installing the TS Adapter and TS Adapter IE Interfaces................................... 2-8
2.7 Installing a Local Modem under Windows........................................................ 2-9
2.8 Connecting and Configuring the Remote Modem .......................................... 2-10
3 Basic Information about TeleService 3-1
3.1 Calling from TeleService................................................................................... 3-1
3.2 The User Interface of TeleService.................................................................... 3-2
3.3 Phone Networks, Modems and Data Throughput ............................................ 3-4
3.4 How the TS Adapter I/II Works ......................................................................... 3-6
3.5 How the TS Adapter IE Works.......................................................................... 3-6
3.6 Using the TS Adapter for TeleService.............................................................. 3-7
3.7 Operating the TS Adapter with a Direct Connection ...................................... 3-10
3.8 Operating the TS Adapter with a Modem Connection.................................... 3-12
3.9 Useful Information on Access Protection for the TS Adapter I/II.................... 3-15
3.10 Useful Information on Callback....................................................................... 3-17
3.11 Useful Information on TeleService Logbook .................................................. 3-18
3.12 Information Functions in TeleService ............................................................. 3-19
4 Setting the Parameters for TeleService 4-1
4.1 Overview of Local and Remote Settings .......................................................... 4-1
4.2 Setting the PG/PC Interface ............................................................................. 4-3
4.3 Local Settings at the PG/PC End ..................................................................... 4-4
4.3.1 Local Parameters in TeleService...................................................................... 4-4
4.3.2 Useful Information on Setting Modem Properties.............................................4-4
4.3.3 Setting the General Modem Properties ............................................................4-6
4.3.4 Setting the TeleService-Specific Modem Properties ........................................ 4-6
4.3.5 Defining the Location and the Corresponding Dial Parameters .......................4-7