Technical data

Error Diagnosis
7-2
SIMATIC Box PC 620 Manual
C79000-G7076-C639-02
7.1 Diagnosing Errors
Error Cause Remedy
Power–ON LED is not lit  Connection to power supply
is faulty
 Check the connection to the
power supply, mains cable,
mains plug
The message:
”Invalid configuration
information... Press the F1 key
to continue, F2 to run Setup
utility”
appears on the display/monitor
 Incorrect configuration data
 Back-up battery defective or
dead
 Press the ”F2” key, check the
configuration data in the
Setup program, enter default
values if necessary, check
error messages in the first
Setup mask
The message: ”No boot device
available”
appears on the display/monitor
 No bootable disk in the drive
 Wrong hard disk type entered
in Setup
 Use the ”Fixed Disk Function”
in the Setup program
Message: ”Keyboard stuck key
failure”
 A blocked key was found
during the system self-test of
the keyboard
 Check keyboard
 Restart system
The power–up of the PC is
terminated after several beeps
 An error occurred during the
system self-test
 Check hardware
(see also Section 2.1).
Every time a key is pressed, a
beep sounds without
characters being displayed
 Keyboard buffer overflow  <CTRL> <PAUSE>
Not ready error when
attempting to read from floppy
disk
 No floppy disk inserted
 Floppy disk is not formatted
 Insert floppy disk
 Format floppy disk
Write protection error occurs
when attempting to write to
floppy disk
 Floppy disk is write protected
 The gate is open with 3.5’’
format
 Remove write protection
No response from ports
COM1,COM2, LPT1 or MPI/DP
 Ports are set to ”Disabled”in
the Setup program.
 Set the ports COM1,COM2,
LPT1 or MPI/DP to ”Enabled”
in the submenu ”Hardware
Options” in the Setup pro-
gram.
<\> key is not displayed  Incorrect keyboard driver
being used
 Load correct keyboard driver
 <ALT> <9> <2>
Mouse does not function  Mouse ball is not rotating
 No/wrong mouse driver
 Clean mouse ball and
housing
 Load correct mouse driver
Mouse cursor cannot be
moved
 The PS/2 port is set to
”disabled” in setup
 Check setup entry
Mouse cursor moves jerkily  Mouse ball is dirty  Clean mouse ball and
housing
Drive cover cannot be opened  Filter cover is not located
correctly
 Press filter cover on firmly