Installation manual

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1

There are 8 classes of services (0 through 7) that can be set up then applied to mailboxes on

the Lite system. Two of them are pre-configured on the system. Class of service 0 is

assigned by default to the prototype mailbox 9994, which serves as a template for every

mailbox that you create on the system. Class of service 7 is assigned supervisor mailbox

privileges. This class of service is assigned to mailbox 70, which is also pre-configured on

the system. Mailbox 70, therefore, serves as the supervisor mailbox. By calling into the

system and accessing the supervisor mailbox, the system supervisor can make necessary day-

to-day modifications to the voice processing system, such as adding mailboxes, changing

Routing box greetings, etc. See section 3 for details.

1. From the System Information menu, select CLASS OF SERVICE. The Class of Service

setup screen displays.

2. Use the information provided below to review and, if necessary, adjust the fields on two

different Class of Service screens. First, review class of service 0, which functions as the

class of service that will be assigned to subscriber mailboxes on the system. When you

reviewed the screen for class of service 0, press <F6> to progress through the classes of

service and go to the setup screen for class of service 7.

Review and, if necessary, adjust class of service 7. Ensure that in class of service 7 the

SUPERVISOR STATUS? field is set to Yes. This allows the owner of the mailbox assigned

this class of service to access the Supervisor menu over the telephone. Using this menu,

the system supervisor can call into the system to perform day-to-day maintenance on the

system.