Installation manual

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
113
3.2.3 Changing the Single-Digit Call Routing
The Lite system can be set up to voice greetings to callers that include single-digit call
routing options, such as, “Press 2 for Sales…” On a system set up this way, a call is
transferred to a certain mailbox when the caller presses 2 during or after the greeting. You
can control the digit(s) callers can dial and the route their calls will subsequently take using
the following procedure.
Note that if you use the following procedure to change the single-digit call routing set up, you
must update the Routing box greeting to relay new instructions to the caller. Use the
procedure in section 3.2.2 to update the greeting as necessary.
1. From a telephone, call into voice mail and log into the supervisor mailbox 70. The
system voices the Main menu:
“To listen to your messages press 1. To send a message press 2. To change your options
press 3.”
2. To access the Supervisor menu, press 6 (this option is not voiced). The system voices
the Supervisor menu options:
3. From the Supervisors menu, press 2 for Routing box Administration.
4. When prompted, enter the number of the Routing box with which you want to work.
Supervisor Menu
For Mailbox Administration Press 1
For Routing Box Administration Press 2
For Question Box Administration Press 3
For Port Administration Press 4
To Change the System Broadcast Message Press 5
To Change the Voice Mail Day / Night Service Press 6
To Change the System Time Press 7
To Change the System Date Press 8
To Modify System Parameters Press 9
To Perform First-Time Setup Press 0
To Exit Press #