User guide

Troubleshooting 27
Problem Possible solution
Sound is weak. Increase the volume.
Replace the empty battery.
Clean or exchange the ear piece.
Hearing instrument 
emits whistling sounds.
Reinsert the ear piece until it ts 
securely.
Decrease the volume.
Clean or exchange the ear piece.
Sound is distorted. Decrease the volume.
Replace the empty battery.
Clean or exchange the ear piece.
Hearing instrument 
emits signal tones.
Replace the empty battery.
Hearing instrument 
does not work.
Turn the hearing instrument on.
Gently close the battery 
compartment completely.
Replace the empty battery.
Make sure the battery is inserted 
correctly.
Power-on delay is active. Wait 
several seconds and check again.
Consult your Hearing Care Professional if you encounter 
further problems.
Troubleshooting