User Manual
Terms and Conditions
طواو م
ٔ
ا
1. The authorized Dealer shall abide by the provisions of the Federal Decree by Law No. (3) of
2003 regarding the Organization of the Telecommunications Sector, its Executive Order and the
amending laws thereof, as well as its Regulatory Framework. The authorized Dealer shall fulfill
the certification requirements as outlined in the Type Approval Regime issued and followed by
the TRA.
تا ع ن
ٔ
2003 3 ر يدا ن ما م
ٔ
ماا ا درا
ا تادا را
ٕ
ا ت و .ا هر
ٕ
او و ا و
ا ى او ردا ا دا م ا
1.
2. Equipment shall comply with all specifications (specific standards, spectrum requirements,
software versions, etc.) as prescribed by the TRA.
تارا
ٕ
او يددا ا تو ةدا ا) تاا ة
ٔ
او تاا ا ن
ٔ
ا
ا ر (و اا
2.
3. The authorized Dealer shall apply for certificate renewal a month prior to its expiry or by 15
days of expiry. In the event of exceeding the specified term, the authorization will be temporarily
suspended, and an extra charge of AED 100 will be incurred monthly for renewing suspended
authorizations, up to a maximum of 6 months, after which the certificate shall be deemed invalid
and non-renewable.
15 ل وا ا ر او ةدا ما ا درا
رد
ٕ
ا و ، ف ا ةدا ةا زو ل و ،ا ءا
و ةدا
ٔ
ا 6 ا و ا را
3.
4. The authorized Dealer shall maintain an up-to-date listing of authorized equipment, including
station locations, equipment manufacturers, models, serial numbers, frequencies, output power,
date of purchase, and date of equipment disposal. Upon request, this list shall be submitted to
the TRA in a format specified by the TRA.
ا ذ ، ةا ة
ٔ
او تاا ث ظا ا درا
ءاا رو ا و تادداو ا او زاا تو ة
ٔ
او تاا و تا
هد يا و ا ه ،ا .ة
ٔ
ا و
ٔ
ا تاا ا رو
4.
5. The type approval certificate cannot be transferred or assigned to a third party.
لزا و
ٔ
ا ا ف
ٕ
ا ا اا ةد
5.
6. The authorized Dealer shall use the certification mark on certified products only. The certification
number shall be marked on all certified products before placing them on the market. The
authorized Dealer shall follow TRA rules and regulations for the use of the certification mark as
per TRA Type Approval Regime.
ةدا ر و و . ةا تا ةدا ر ماا ا درا
ا
ٔ
او ا عا ا درا .قا
ٔ
ا ةا تا
ا اا م ةدا ر ما ا
6.
7. The authorized Dealer shall immediately discontinue the use of the certification mark upon
suspension or withdrawal of the product certification.
ا ةد و
ٔ
ا ةدا ر ماا
ً
ار ا ا درا
7.
8. Copies of certification documents shall only be provided in full.
ا
ٕ
ا تادا و ا
8.
9. The TRA reserves the right to inspect, examine or test Equipment. No person or entity shall
deny representatives or officers of the TRA from carrying out such inspection. The authorized
Dealer shall make all necessary arrangements to facilitate the performance of such tasks.
و
ٔ
ا ي
ٔ
ز .را و
ٔ
ا و
ٔ
ا ة
ٔ
او تاا ا
زا تاءاا ذا ا درا .ا ا ءا
ٕ
ا و
ٔ
ا ا
ما ما
9.
10. The authorized Dealer shall make a list of all received complaints as well as investigation in
complaints.
ا ت
ٕ
ا ا ا ىوا دا
ٕ
ا ا درا
10.
11. The authorized Dealer shall provide samples of registered equipment for testing as instructed
by the TRA and during the validity period of the certificate.
ا ت ًو را ا ة
ٔ
ا و
ٔ
ا تاا جذ ا درا
ةدا ن ة ء
ٔ
او
11.
12. During the lifetime of the certificate or at renewal, the TRA reserves the right to make any
modifications or changes to the certificate including these terms and conditions.
ة ل طواو م
ٔ
ا ه ذ ةدا ت ي
ٔ
ا لد
ٕ
ا ا
و
ٔ
ا ةدا
12.
13. No authorized Dealer shall:
درا ي
ٔ
ز
13.
a. Violate any copyright or intellectual property rights, which may exist in the content of the matters,
sent or received.
زا ا و
ٔ
ا ا داا ى ا ا او ا ق ف ي
ٔ
ا
.
ٔ
ا
b. Send false distress signals or any misleading messages.
ر
ٔ
ا و
ٔ
ا ا تار
ٕ
ا لر
ٕ
ا
.ب
c. Use Equipment for purposes other than those established in the certificate.
ةدا ةدا ضا
ٔ
ة
ٔ
ا و
ٔ
ا تاا ماا
.ج
14. This certificate is issued for the specific model, type, software and hardware versions of the
Equipment submitted for approval.
اا ا او و ةا و
ٔ
ا تاا دا زا ةدا ه را
ٕ
ا
14.
15. The TRA may make variations, amend or abolish the granted approvals at any time and for any
reasons, as it deems necessary
ًرو ها ،ب
ٔ
ا ي
ٔ
و و ي
ٔ
ا ا تاا ء
ٕ
ا و
ٔ
ا و
ٔ
ا ز
15.
16. In the event that any of the authorized or concerned persons in type approval breaches the terms
and limitations upon which authorizations are granted, the TRA may do any of the following:
ا داو طو ا اا ا و
ٔ
ا ا ص
ٔ
ا ي
ٔ
ا ل
ٕ
ا
ي
ٔ
ما ز
ً
ء را
16.
a. Invoke a financial fine against the violator.
ا ا ض
.
ٔ
ا
b. Revoke the issued certificate.
ةردا ةدا ء
ٕ
ا
.ب
17. Without prejudice to any applicable penalties in the UAE, and in the condition where any person
who manufactures, uses, offers for sale or supplies Telecommunication Equipment which has
not been approved by the TRA, or in case the Authorized or concerned persons violate the TRA-
issued technical specifications and standards relevant to the Telecommunications Equipment,
the TRA may take any of the following actions:
ر و
ٔ
ا و
ٔ
ا ماا و
ٔ
ا ي
ٔ
ا م و ،وا ة ىا ت
ٔ
ل
ٕ
ا نود
ا و
ٔ
ا ا ص
ٔ
ا و
ٔ
ا ،ا ا و ة
ٔ
ا و
ٔ
ا تا لا و
ٔ
ا
ي
ٔ
ا ذا ز ،تا ة
ٔ
ا و
ٔ
ا تا او ا ةردا او ا تا
ا تاءا
ٕ
ا
17.
a. Serve a warning to the violator to rectify the violating Telecommunications Equipment so as to
be compatible with applicable and adopted specifications.
ا ا ا تا ةا و
ٔ
ا تاا و راا
ةاو ا تاا
.
ٔ
ا
b. Serve a warning to the violator to or destroy or handover all violating or non-conforming
Telecommunications Equipment.
ا وا ا تا ةا وا تا و
ٔ
ا فا ض ب
.ب
c. The TRA may withhold non-compliant Telecommunications Equipment, in cooperation with
customs authorities.
نو ذو ا ت ا ا تا ة
ٔ
ا وا تاا جاا م
ا تا
.ج
d. Issue an order to the violator to promptly and immediately dismantle the violating
Telecommunication Equipment from the Telecommunication Network, provided that the TRA
may seek the assistance of the relevant police authorities if need be; while reserving TRA’s right
to take actions prescribed for it by law
ً
ارو ا و ا تا ةا و
ٔ
ا تا از
ٕ
ا
ٕ
ا
ٔ
ا را
ٕ
ا
ذ ا ؛
ٔ
ا م اذ
ٕ
ا ا ا ت ا ذ زو ،تا
ةرا تاءاا
.د
e. Any other action commensurate with the nature of the violation according to the applicable law
in this regard
ن
ٔ
ا ا لا نا ا
ٓ
ا ءا
ٕ
ا ي
ٔ
ا
.ه
18. Without prejudice to any other penalties, where a person fails to submit Telecommunication
Apparatus for testing and assessment, or prevents any employee, personnel or any other TRA-
authorized person from entering their premises, the TRA may revoke the Telecommunication
Equipment authorization that has already been issued to the authorized Dealer.
،او تا ة
ٔ
ا ع
ٕ
ا م م و ،ىا ت
ٔ
لا م
ز ،
ٔ
ا
ٕ
ا لا ا ل
ٓ
ا ي
ٔ
ا و
ٔ
ا لو و
ٔ
ا ي
ٔ
ا م و
ٔ
ا
ا در راا ناو ا تا ةا و
ٔ
ا تا ردا ا ء
ٕ
ا
18.
19. The Dealer, and by requesting an authorization from the TRA, must commit to the following:
،ا ا ،درا م
19.
a. Accept responsibility for any harm, injury or loss attributed to examining, storing or using
Equipment.
ااو ة
ٔ
ا و
ٔ
ا تاا وا
ٕ
ا ةر و
ٔ
ا
ٕ
ا و
ٔ
ا ر ي
ٔ
ا وا ل
.
ٔ
ا
b. Accept responsibility to discontinue importation and sale, and replace all equipment already on
the market, in case of defects in the equipment resulting in unacceptable performance.
ل قا ً ةدا ةا و
ٔ
ا تاا لااو او داا و وا ل
لا نود ل ةا و
ٔ
ا تاا ل
ٔ
ا دو
.ب