User Manual

Specific terms
Terms of use for the Cloud-enabled devices at the connected site
You are solely responsible for the correct configuration, security and use of the hardware
device after installation at the connected site, ensuring that the hardware device can connect
with the service and that the content, integrity, security, and accuracy of the data being
transferred is correct, up-to-date, and regularly monitored.
Firmware updates for hardware device
We publish firmware updates, including any security patches on the Siemens online support
portal https://support.industry.siemens.com/cs/start?lc=en-WW
Firmware updates for PXC4 and PXC5 automation stations are done via the ABT Site (using
local or remote connection).
Third-party terms for use of service
This service may include third-party software services, including open-source software
and/or commercial software that is distributed when accessing this service. Such third-party
software may be subject to additional or different terms, license rights, or require certain no-
tices by their licensors, which we are obliged to pass on to you as your licensor and to which
you agree to abide. The corresponding license terms can be found in the service under Info.
Support
Customer support can be contacted via the support request wizard at any time. Link:
(https://support.industry.siemens.com/cs/ww/en/my).
Customer support operates during normal office hours, typically Monday through Friday,
8:00 am to 5:00 pm, excluding national and local holidays. Support is available in English
and in the local language in most countries.
Issued by
Siemens Switzerland Ltd
Smart Infrastructure
Global Headquarters
Theilerstrasse 1a
CH-6300 Zug
+41 58 724 2424
www.siemens.com/buildingtechnologies
© Siemens Switzerland Ltd, 2020-2021
Technical specifications and availability subject to change without notice.
Document ID
A6V12046497_en--_c
Edition
2021-03-31