Specifications

Industrial PC
Customized SIMATIC PC
Customized SIMATIC Rack PC and Box PC
3/55
Siemens ST PC · November 2008
3
■ Application (continued)
Customized service and support
Pre-sales and after-sales support
• Requirements analysis, concept creation, solution generation
• Competent project support from the offer through to delivery
and beyond
• Individual repair concepts
• Worldwide Siemens service network with 190 branches and
36 repair centers
• 24 hour product support over the SIMATIC Hotline
System test of hardware and software, e.g.
• EMC chamber – Test for electromagnetic compatibility
• Thermal simulation – Thermal simulation and heat imaging
camera to detect heat pockets
• Heat test – Testing of all components in a 36-hour heat test at
40 degrees Celsius in a heated cabinet
• Stress test – Test for high vibration/shock loading, specially
for CPU, graphics, memory, modules, etc.
Product Equipment Data (PED)
• Online tool PED (
www.siemens.de/ped) – For easy, system-
atic identification and management of device components. It
shows you the most important components of your equipment
(delivery status) easily and quickly and supports you world-
wide in the event of a servicing requirement with the
procurement of suitable replacement parts.
Tempestierung (SITEMP)
• TEMPEST (Temporary emanation and spurious trans-
mission) – For protecting compromising data from listening-in
attacks by means of electromagnetic radiation
• Series measurements and certification of special PC hardware
according to the standards of the German Institute for Safety
in Information Technology (BSI) for radiation safety
• e.g. PC for processing highly sensitive research and develop-
ment data
Certification and approval of hardware and software – e.g.
UL and CE industry certification
On-site service – e.g. for plant failure, on-site repairs, product
upgrades
Customized logistics
Availability tailored to your requirements
• Configuration and design freeze – Individual availability
agreements for unchanged hardware and software versions of
the products (image compatibility)
• Replacement parts in centralized or decentralized spare
parts storage – For individually agreed periods or, where ap-
plicable, last-time buying and storage of components
• License authorization for discontinued software, e.g. for
Microsoft operating systems such as Windows NT, MS DOS
Tailor-made right down to the detail
• Change notices – Individual agreements for customer infor-
mation management, e.g. product discontinuation, version
updates, phase-out announcements
• Individual labeling – On the industrial PC and/or product
packaging, e.g. customized item/device/inventory numbers,
warehouse barcodes or packing and safety instructions
• Supply of accessories – e.g. adapter cables, keyboards or
accompanying documents and manuals
Individual logistics solutions
• Kanban deliver
y – We
supply according to the requirements
of the organization units in the production process of our cus-
tomers who organize their production process control in ac-
cordance with the Kanban principle. This shortens the
throughput time and reduces inventories.
• Just in Time – We reduce the inventories and throughput
times of our customers by supplying the hardware manufac-
tured customer specifically at exactly the time when they need
them in the production process or in the logistics chain
• Reusable packaging – Better than recycling!
The packaging is collected from our customers after the spe-
cially manufactured hardware has been unpacked and reused
for transporting the next delivery. Packaging material is saved
to the advantage of our customers and the environment.
1) Suitable for specific LINUX versions in accordance with the
specifications of the Siemens manufacturer's declaration
"Suitable for LINUX", see
http://www.siemens.de/simatic-pc/geeignet-fuer-linux
■ More information
More information is available on the Internet at
www.siemens.com/customized-pc
or under the e-mail address
[e-mail]
© Siemens AG 2009