Optiset E Standard, Advance, and Advance Plus Quick Reference Guide GU30-1604-00
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Contents Welcome to Your Optiset E Standard, Advance, or Advance Plus Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Optiset E Standard Telephone . . . . . . . . . . . . . . . . . . . . . . . . 2 Optiset E Advance and Advance Plus Telephones . . . . . . . . . 3 Bay Option Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Optiset E Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Optiset E Local Power Supply . . . . . . . . . . . . . . . .
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Welcome to Your Optiset E Standard, Advance, or Advance Plus Telephone The Optiset E Standard, Advance, and Advance Plus digital telephones work with your company’s Siemens Hicom 300 E Communications Server to give you advanced, easy-touse telephone features. The communications server is your facility’s internal telecommunications system. 1) 6) + 2) 3) 7) – 4) ABC DEF 1 22 33 4 5 6 7 8 9 7 8 9 00 1 4GHI 5JKL 6MNO PQRS TUV WXYZ 5) 8) 9) Figure 1.
Optiset E Standard Telephone The Optiset E Standard telephone has a microphone for a twoway speakerphone and does not support user-installable option modules. Standard microphone Figure 2.
Optiset E Advance and Advance Plus Telephones The Optiset E Advance and Advance Plus telephones have two bays, underneath their bases, that support the following userinstallable option modules: • the Optiset E Analog Adapter • the Optiset E Data Adapter • the Optiset E Headset Adapter • the Optiset E Headset Plus Adapter • the Optiset E ISDN Adapter • the Optiset E Phone Adapter These phones also support up to four, side-mounted Optiset E Key Module options, for a total of 64 additional feature
Bay Option Modules The bay option modules snap into place in the bays underneath the Advance and Advance Plus phones. They are the same size and shape, but labels clearly identify their type. Figure 5. Bay Option Modules Optiset E Analog Adapter The Analog Adapter lets you attach a standard analog device, such as a phone, facsimile machine, modem, or answering machine, to your phone via an RJ11 connector on the back of the adapter.
RJ8 connectors. Only the Optiset E Advance and Advance Plus telephones support this option. When a headset is plugged into the option, the speakerphone in the Optiset E Advance Plus telephones does not function. Optiset E Headset Plus Adapter The Optiset E Headset Plus Adapter lets you plug one or two carbon microphone-type headsets and a recorder into your phone. You can then make and answer calls using a headset instead of the handset or the phone’s built-in microphone and speaker.
2 1 3 4 5 Figure 6. Installation of Bay Option Modules 1. Disconnect the phone line from the wall jack or phone and place the phone ➀ on a soft surface with the keypad facing down. 2. Hold the adapter ➁ with the male connector strip facing down and mount it in one of the two mounting locations on the bottom of the phone, sliding the two tabs ➂ into the two slots ➃. 3. Gently press down on the adapter until the male connector strip is inserted all the way into the female connector strip ➄.
For the Data Adapter, connect the data terminal equipment to the 25-pin (EIA232) connector on the back of the Data Adapter. Reconnect the phone line to the phone. For the Headset Adapter, connect the headset(s) to the headset (RJ8) connector(s) on the adapter. Reconnect the phone line to the phone. For the Headset Plus Adapter, connect the headset(s) to the headset (RJ8) connector(s) on the adapter. Connect the recorder to the recorder (RJ11) connector. Reconnect the phone line to the phone.
Optiset E Local Power Supply The Local Power Supply is required for the Analog Adapter. It may also be required in other situations, depending on the Optiset E telephone’s configuration, the type of phone cable used, the length of the phone cable from the communications server, and the type of communications server used. Only one Optiset E Local Power Supply can be used at a time on an Optiset E phone.
Where to Go for Assistance Although every company has its own way of handling support for Optiset E telephones, most have a person responsible for making configuration changes and answering questions about the telephone system. This person, the system administrator, can provide you with information on the features you need to use and can help troubleshoot problems with your phone when necessary.
The OptiGuide Display The OptiGuide display provides information to help you use your phone. The top line, generally in all capital letters, shows the time and date and call-related information like the extension calling you. The second line, in initial capital letters, indicates some of the features available to your phone in its current state and provides prompts on how to use them. For example, when you are on a call, the prompt Start transfer? appears, to let you transfer the call if you want.
• Program/Service? (only available from the idle state) • Audio settings? (only available from the idle state) Speed dial features? provides access to: • Last number redial? - to redial the last number you dialed. • Station speed dial? - to set up single digit codes to dial frequently used dialing sequences. • Saved number redial? - to redial a number you have saved. • System speed dial? - to use codes set up at your communications server to dial frequently used dialing sequences.
available member extension. • Speaker Call Rejection - to block incoming speaker calls. • Call Waiting Terminate - to immediately alert you with a tone when a caller is trying to reach you with Busy Standby Queuing. • Callback - to show whether you have a callback request pending to help you reach another extension. Program/Service? This is only available from the idle state and can be reached by pressing the Program key.
– View Callbacks Sent - to show whether you have sent a callback request to help you reach another extension. • Mailbox? - to scroll through the PhoneMail and reminder messages that have been left on your phone and view the author, date, and time of the message. (You can also press the Mailbox key, if one appears on your phone, to reach the Mailbox? prompt.
You can press the Program key, if one appears on your phone, to reach the Program/Service? prompt. Also notice the service code numbers in the lower left of the subprompts available through the Program/Service prompts. PROGRAM/SERVICE 1-Change destinations? > From the Program/Service prompt, you can dial these numbers to go directly to these submenus. Similarly, the subsections within the submenus have numerals that you can dial to go to those subsections.
Changing Your Audio Settings To change the audio settings on your phone: 1. From the Program/Service menu or the Main menu in the idle state, select Audio settings?. ▲ ▲ 2. Press the key to go to the audio setting you want to change. Press the key if you want to go back to a previous audio setting. 3. Press the ✓ key. Your phone will display the current setting for the audio setting you have selected. It will also make the sound of the current setting for ring volume, ring tone, and alert tone. 4.
Callback Request Callback Request has the communications server help you complete calls to extensions that are busy, ringing, or in Do Not Disturb mode. It lets you hang up and have the communications server call you back with triple rings. When you then answer, the communications server automatically dials the number. To request a callback, 1. Listen for the phone to ring or for the busy signal. 2. Select Callback? on your OptiGuide display. Or press the Callback (CALLBCK) key, or dial # 1. 3. Hang up. 4.
Conference The Conference feature lets you have up to eight parties, including yourself, in a telephone conversation. The other parties besides yourself can be on trunks (outside lines). To set up a conference, 1. During a call, scroll through the prompts on your OptiGuide display and select Start conference?. Or press the Transfer (TRANSFR) key. 2. Dial the extension you want to add, or dial 9 and the outside number. 3.
Connect Connect lets you • reconnect with a call placed on consultation hold • reconnect with a transferred call before the transfer is complete • alternate between two parties, when you have one of them on consultation hold To reconnect with a call, Scroll through the prompts on your OptiGuide display and select Toggle/Connect? Or press the Connect key.
Consultation Consultation lets you put the other party in a call on consultation hold, so that you can call and talk privately with a second party. You can then use the Connect feature to alternate between the two parties. To consult with a second party during a call, 1. Scroll through the prompts on your OptiGuide display and select Consult?. Or press the Transfer (TRANSFR) key. 2. Dial the second party’s extension or 9 and the outside number. 3. Talk with the second party.
Forwarding Forwarding redirects your incoming calls to another extension or an outside number. Variable Forwarding lets you set up an extension or outside number for forwarding under conditions you specify. Fixed Forwarding sends calls to extensions set up for you at the communications server. To use Variable Forwarding for all calls under all conditions, 1. When your phone is idle, press the Menu key. 2. Scroll to More features? and select it. 3. Scroll to Call forwarding? and select it.
To cancel Fixed Forwarding, Get a dial tone and dial # # 9 0. To restore Fixed Forwarding, Get a dial tone and dial # 9 0. Hold The Hold feature lets you hang up a line without disconnecting the other party. If you do not retrieve the call after a certain period of time (determined by the communications server), your phone will ring. If it is an external call and you do not answer, the call is transferred to the operator.
Last Number Redial Last Number Redial lets you quickly redial the last number you have dialed. Each time you dial a valid internal or external telephone number it is automatically stored so that you can redial it later. Numbers dialed during consultation calls and transfers are also stored. Only one number is stored at a time, and once you dial a new number it replaces the number stored previously. To redial the last number dialed, 1. When your phone is idle, press the Menu key. 2.
Mailbox This feature lets you receive and answer PhoneMail messages and reminder messages left on your phone by internal callers. Messages turn on the status light beside your Mailbox key and (on display phones) provide information about the call. If you have a PhoneMail key, PhoneMail messages turn on the status light beside it instead. The Mailbox key also lets you leave reminder messages at other internal extensions. To display messages, 1. When your phone is idle, press the Menu key. 2.
Park Park lets you move a call to an extension and hold it there without ringing that extension. You or another party can then retrieve the call from the extension as needed. To park a call to another extension, 1. Scroll to Park call? and select it. 2. Dial the extension where you want to park the call. 3. Hang up. OR Press the Transfer (TRANSFR) key. Dial * 6. Dial the extension where you want to park the call. Hang up.
Pickup Pickup features let you answer calls ringing, on hold, queued, or parked at other extensions. Group Pickup lets you answer a call to an extension in your pickup group (set up at the communications server) even when you do not know the number for the extension. Station Pickup lets you answer a call at any extension, provided that you know the number for the extension. To answer a call in your pickup group, Press the Pickup key twice. Or get a dial tone and dial ∗ ∗ 3.
Pick A Call and Add to Conference You can use the Pickup feature to pick up the following kinds of calls and add them to a conference call. • a call alerting or ringing on another extension, on your phone or other phones • a call on hold on another line, on your phone or another phone • a call parked on another extension • a call on busy standby queuing for another extension • a call on busy standby queuing for the line that you are using To pick a call and add it to a conference, 1.
Repertory Dialing (Repdial) Keys This feature lets you set up each repdial (R-) key on your faceplate for one-touch dialing of an extension, outside number, feature access code, or combination of numbers and feature access codes. To set up a repdial key, 1. When your phone is idle, press the Menu key. 2. Scroll to Program/Service? and select it. 3. Select Change destinations?. 4. Scroll to Repdial? and select it. 5. Press the key you want to set up as a repdial. 6.
Saved Number Redial This feature saves a number that you have dialed. Later, you can redial your saved number. To save a number you have dialed, while you are still connected with that number, Select Save number? from your OptiGuide display. Or press the Saved Number Redial (SAV/RDL) key. Or, while the call is still ringing, dial # 4. To dial your saved number, 1. Press the Menu key. 2. Select Speed dial features?. 3. Scroll to Saved number redial? and select it.
Speaker The Optiset E Advance telephone has a speaker underneath the handset that you can use for receiving calls or listening to the PhoneMail system. Since the speaker is one-way, you must pick up your handset to speak to the other party. To answer a call, Pick up the handset. The blinking status light next to the line key turns on steadily. To hang up, Hang up the handset.
Station Speed Dialing Station Speed Dialing lets you assign frequently used dialing sequences (extensions, outside numbers, or feature access codes) to each of ten single-digit codes (0 through 9). You can then dial a single-digit code instead of the entire sequence. You can be set up at the communications server for up to 30 codes, in groups of 10. If you are set up for more than ten, they follow a double-digit scheme (00 through 29). To set up a station speed code, 1.
To dial using a station speed code, 1. When your phone is idle, press the Menu key. 2. Select Speed dial features?. 3. Scroll to Station speed dial? and select it. ENTER INDEX: will be displayed. 4. Dial the station speed dialing code. OR Press the Station Speed (SPEED) key, and dial the station speed code. Or get a dial tone, dial # 3, and then dial the station speed code.
System Speed Dialing If the System Speed Dialing feature is set up on your communications server, you can dial frequently called outside numbers (local, long distance, and international) by dialing a code number. Usually these codes are published for an entire company in a special system speed directory. Consult your system administrator if you do not know your system speed numbers. Your company may have up to sixteen system speed lists. You may have access to two of these lists.
Transfer Transfer lets you move a call to another extension or to an outside number if your communications server is set up to do this. To transfer a call, 1. During a call, select Start transfer? 2. Dial the extension, or dial 9 and the outside number. If you want, announce the caller when the party answers. 3. Hang up. OR Press the Transfer (TRANSFR) key. Dial the extension, or dial 9 and the outside number. If you want, announce the caller when the party answers. Hang up.
Feature Access Codes To use feature access codes ➩ Get a dial tone, or press the Transfer key during a call. Dial the feature access code. You may need to press the Connect key to return to your call.
