s Hicom 118 optiset E standard optiset E advance / advance plus optiset E memory
User Guide Introduction .............................................................................................. 5 Executive / Secretary Features .............................................................. 7 Dial Executive / Dial Secretary ................................................................ 7 Answering Calls for Executive/s ............................................................... 8 Exec Ringer Options ..............................................................................
User Guide - Cont’d Optional Features .................................................................................. 22 Programming Keys ................................................................................. 22 System Abbreviated Dialling .................................................................. 23 Last Number Redial ............................................................................... 23 Night Service ........................................................................
Introduction This guide is designed to assist extension users on a Siemens Hicom 118 Communication System to use all authorised features. Your extension may not be authorised ∗ to use all features. The Siemens representative can confirm features that are available to you. ∗ - authorised features are those features that your company has designated for your use and may vary from extension to extension. Your extension may also be subject to trunk barring thus restricting where you may dial.
Introduction - Cont’d The telephones are easily recognised by three dialogue keys namely: ✔ Yes Key Forward Scroll Key Backward Scroll Key The Siemens optiset E Digital Feature telephones operate via a Menucontrolled User Guidance Display System. The display will automatically offer you a choice of the available options most suited to the task you are about to carry out.
Executive / Secretary Features Dial Executive / Dial Secretary The Dial Exec / Dial Secr keys have multiple functions These keys provide direct access to the Executive or Secretary without using the Transfer option. The LED indicates when the Executive or Secretary is busy on a call. Transfer a Call to the Executive or Secretary.
Answering Calls for Executive/s When the Secretary is FREE, calls for the Executive/s will ring on the Secretary’s extension. Answer Call for Executive/s when FREE CALL from: external ans. incoming call? - Exec LED will flash on Secretary extension - lift handset or press Speaker key Transfer the call - press Dial Executive key - announce the call - replace handset or press Release key When the Secretary is BUSY, calls for her Executive/s will flash on Incom Exec key/s.
Exec Ringer Options Incoming calls for the Executive may be routed in several ways for answering:1 2 3 4 Ring on Secretary’s extension Ring on Executive’s extension Ring on both extensions Ring on any other selected extension Ring on Secretary’s extension - press Exec Ringer key on Secretary extension - Exec Ringer LED is on Incoming calls for the Executive will ring on the Secretary’s extension and flash on the Executive’s Dial Secr and Incom Exec key’s.
Call Forwarding / Divert This feature allows for 3 types of forwarding, or diversion, of your calls to an extension of your choice. If the Secretary is diverting calls to a destination which is different from the Executive’s destination then the Exec Ringer key must not be pressed.
Standard Features Internal and External Dialling Handset Operation - lift handset, listen for internal dial tone - dial the required extension number or external number preceded by line access code (code is normally 0) Handsfree Operation - do not lift handset - dial the required extension number or external number preceded by line access code (code is normally 0) V Your telephone may have restricted dialling facilities, e.g. trunk calls may not be permitted.
Call Transfer You may transfer an internal or external call from your extension to any other extension or to the switchboard.
Call Transfer - Cont’d If the extension remains busy or unanswered the call will automatically be transferred back to your extension.
Enquiry Call This feature allows you to hold an existing call, dial another extension or an external number, conduct a conversation without the original caller overhearing, and then return to the original caller. This call can also be converted to a 3 Way conference.
3 Way Conference You are engaged on a call and wish to include a third party. The third party may be either external or internal.
Call Pickup The Call Pickup feature allows you to answer any ringing extension in your pickup group from your telephone.
Transfer a Second Caller Answer Second Call If you are busy on a call when the Call Pickup LED flashes and you wish to answer the waiting call.
Call Park This feature allows you to Park an external or internal call on your extension to be retrieved at any extension or from the switchboard. There are 10 Park positions (0-9 on keypad).
Call Back Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back Busy - called extension is busy - press ✔ key to confirm Call Back? option CALL BACK set - replace handset or press Release key The system will automatically call you back when both your extension and the called extension are free.
Call Diversion Features Call Forwarding / Divert This feature allows for 3 types of forwarding, or diversion, of your calls to an extension of your choice.
PIN Features Electronic Telephone Lock This feature allows you to lock your extension by dialling your code, which prevents unauthorised use of your extension. The initial or default code is 00000. Set your Lock Code - dial ∗ 93 - dial default Lock Code (00000) - dial new Lock Code (5 digits) - dial new Lock Code again Lock your Extension - dial ∗ 66 and your code telephone locked Your extension will now be restricted to local or internal calls only.
Optional Features Programming Keys Spare keys on the optiset E telephone and on the add-on Key Module are available for programming of direct dialling numbers, internal or external. Hicom Function keys These keys are programmable by yourself for any required Hicom features.
System Abbreviated Dialling The system allows for the storage of 256 external telephone numbers. By utilising the System Abbreviated Dialling, you will be permitted to dial specific numbers that would be outside your normal trunk barring limits.
Night Service When the Night Bell rings - dial ∗ 423 - you are now connected to the caller Check with System Administrator if any other type of Night Service is operational. Volume / Tone Settings The Plus and Minus keys allow for the individual setting of the levels of speech, ringing and ring tones.
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Electronic Notebook Programme External Numbers and Names - press MENU key - press 8 key - enter required name - press 8 key - enter required number (preceded by 0 for external no.) - press 8 key - enter additional information (i.e.
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