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About these Operating Instructions These Operating Instructions describe the use of the optiPoint 600 office in conjunction with the communication server HiPath 4000, Version 1.0 and Hicom 300 E/300 H (not used in US), all Versions They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone.
Contents Ø Operating the optiPoint 600 office Basic operating instructions . . . . . . . . . . . . . . . . . . . 11 optiPoint 600 office control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Default assignment of function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . How to use this user guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Incoming call on loudspeaker (speaker call 2-way) . . . . . . . . . . . . . . . . Activating/deactivating stop voice calling. . . . . . . . . . . . . . . . . . . . . Answering a call on the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . Malicious call holding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 25 25 26 27 Making calls . . . . . . . . . . . .
Contents Using saved numbers to make calls . . . . . . . . . . . . 46 Using a call list (missed calls) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing the call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing a number from the call log . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting an entry from the call log. . . . . . . . . . . . . . . . . . . . . . . . . . Saved number redial . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Storing numbers, system functions and timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . .63 Storing a repertory dialing number on a key . . . . . . . . . . . . . . . . . . . . . Storing a number for redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing a caller’s number or a number that has been dialed . . . . . . Storing any number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Saving individual speed dialing numbers . . . . .
Contents Using a different telephone in the same way as your own . . . . . . . . . . . . . . . . . . 87 Logging on to a different telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . Identifying yourself with PIN and dialing . . . . . . . . . . . . . . . . . . . . . Identification with the chip card. . . . . . . . . . . . . . . . . . . . . . . . . . . . Deactivating identification at the other telephone . . . . . . . . . . . . . . . . . 87 87 89 89 Relocating with the telephone . . . . . . . .
Contents Holding a call on a line key and retrieving it. . . . . . . . . . . . . . . . . . . . . 105 Holding a call on a line key exclusively and retrieving it . . . . . . . . . . . 105 Picking up a held call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Forwarding calls for lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Storing and activating station variable call forwarding for a line . .
Contents Ø Local applications Using local applications. . . . . . . . . . . . . . . . . . . . . . 120 Entering characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering characters via the touchscreen keypad . . . . . . . . . . . . . . Entering characters via the keypad . . . . . . . . . . . . . . . . . . . . . . . . External Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Personal Directory . . . . . . . . . . . . . . . . . . . . .
Contents Ø All about your Telephone Labeling, documentation and accessories . . . . . .153 Labeling Key Fields (not used in US) . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching a Station Number Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic operating instructions Basic operating instructions optiPoint 600 office control panel Illuminated touchscreen display, 320 x 240 pixel Operating pen Key field – fixed function keys, see next page Keypad Handset Speaker for open listening and ring tones Keys for telephone settings LEDs Keys for scrolling to functions Key for confirming a function optiPoint key module with programmable keys Microphone for speakerphone mode 11
Basic operating instructions Default assignment of function keys Permanently assigned function keys (example): program/service Call pickup Saved no.
Basic operating instructions Step by Step How to use this user guide The operating procedures are presented in a logical sequence in the colored column. The symbols used have the following meanings: C Lift the handset. I Replace the handset. H Conduct a call. D Enter number or code. 99 Enter the code. A B C Enter letters or numbers via the keypad on the display Æ page 120, via the keypad Æ page 122, via the external keyboard Æ page 123. Click on the menu item or the softkey on the display.
Basic operating instructions Step by Step Display Please dial Return to held call? The graphics-enabled touchscreen display shows: • Touchscreen controls (softkeys) in local applications Æ page 120. • Requests and acknowledgement messages, depending on the situation. • Selection options for functions that you can confirm with ã. If you see the symbol ">" at the right, further options are available and can be accessed with the á ! keys. > For more information on the display see Æ page 16.
Basic operating instructions Step by Step ... via the Service Menu First press the program/service key. You are then offered a number of selection options. Example: suppressing the number display at the called party (Æ page 29): Press the key. program/service A; Use the service code to switch to the Display Suppression function. The service codes are listed in the quickreference operating instructions (appendix). or program/service More features? Display suppression? Press the key.
Basic operating instructions Display with touchscreen functionality In addition to situation-dependent functions, you can also use and access local applications in optiPoint 600 office, such as the personal telephone directory, for example, via the large graphics-enabled display with touchscreen functionality. Overview Display interface fields: Displays the currently selected/activated function/application (e.g.
Basic operating instructions When a local application is displayed, such as the personal telephone directory for example, the "Phone" tab flashes to signal incoming calls in addition to the ring tone. When you pick up the handset to dial or accept an incoming call, the display indicator automatically switches to the "Phone" tab. If configured, switching is performed automatically even if there is no user intervention for a lengthy period (time can be configured Æ page 149).
Basic operating instructions Which functions can be used? Basic and enhanced functions You can use all of the communication platform’s basic and enhanced functions that are offered in the dialog on the display, in the service menu, in a main menu and on the function keys. Additional multiline and group functions Æ page 97f. These are configured by your service personnel. You can use the multiline and group functions in addition to the basic and enhanced-convenience functions.
Basic operating instructions Step by Step Optional main menu (HiPath 4000) Your service personnel can provide a customized key to give you access to a main menu. On this main menu you can choose from the following options: Main menu Press the key. Speed dial features? Use functions such as the redial or speed dial features. More features? Launch functions such as forwarding or code input. View active features? View active features such as forwarding or do-notdisturb.
Answering and making calls Step by Step Answering and making calls Answering a call with the handset The telephone rings. The caller is displayed. C Lift the handset. Ending a call: I Replace the handset. Answering a call via the speaker key (speakerphone) The telephone rings. The caller is displayed. Speaker Press the key. The lamp lights up. You are in speakerphone mode. J or K Increase or decrease the volume. Keep pressing the keys until the desired volume level is set.
Answering and making calls Step by Step Open listening You can allow other persons in the room to listen in on the call. Always inform the other party that you are switching to the speaker. Precondition: You are making a call with the handset. To activate: Speaker Press the key. The lamp lights up. To deactivate: Speaker Press the key. The lamp goes out. Switching to speakerphone Precondition: You are making a call with the handset.
Answering and making calls Step by Step Using the call waiting function When you are expecting an important call, you should activate the call waiting function. A waiting call is signaled to you if you are on the phone. You can then either accept or disregard the waiting call. Activating/deactivating call waiting Press the key. The lamp lights up. program/service ;: Enter the service code. or Feature settings? Select and confirm. Camp-on? Select and confirm. and Activate? or Confirm.
Answering and making calls Step by Step Using the mailbox Callers who dialed your number during your absence can leave a reminder message in your mailbox. You will also find mail server voice/fax messages in your mailbox (if this facility is available). Retrieval from mailbox The lamp is lit if there are new entries in the mailbox. Press the key. The first entry is displayed. Keep pressing the mailbox key to see the other messages.
Answering and making calls Step by Step Using the mailbox function (optional) Users with a mailbox (HiPath Xpressions) can use it by calling the messaging extension, for example, set up call forwarding types and check available messages. Spoken user prompting directs you to all available functions. If call forwarding is active, the messaging extension is shown on the display. Information on call forwarding can be found on Æ page 70.
Answering and making calls Step by Step Incoming call on loudspeaker (speaker call 2-way) A colleague addresses you directly over the speaker. The speakerphone mode is automatically activated. Answering via speakerphone is immediately possible. or C Lift the handset and reply. You can address the colleague directly (Æ page 29). Activating/deactivating stop voice calling You can prevent other persons from making direct calls to you.
Answering and making calls Step by Step Activating/deactivating do not disturb If you do not wish to receive incoming calls, you can activate the do not disturb function. Internal callers then hear busy tone, while external callers are forwarded to the attendant. Your service personnel can also set up destinations for forwarding internal and external calls, such as to your mailbox. Precondition: Your service personnel has enabled the do not disturb function for all HiPath 4000 users in your system.
Answering and making calls Step by Step Malicious call holding You can trace a malicious external caller. The caller’s number can be registered during the call or for up to 30 seconds after the call. Do not replace the handset. Press the key. The lamp lights up. program/service A< Enter the service code. or More features? Select and confirm. Call tracing? Select and confirm. If malicious call holding was successful, your network carrier will have the saved data.
Making calls Step by Step Making calls Dialing with the handset off-hook C Lift the handset. D Internal: Enter the number. External: Enter the access code and the number. The called party is busy or does not answer: I Replace the handset. Dialing with the handset on-hook D Internal: Enter the number. External: Enter the access code and the number. The called party answers. The call is on your speaker: C Lift the handset. or When handset is on-hook: speakerphone.
Making calls Step by Step Suppressing your number on called party’s display Suppression of the number indication only applies to the next call and is not saved together with the redial function. Press the key. The lamp lights up. program/service A; Enter the service code. Dial tone can be heard. or More features? Select and confirm. Display suppression? Confirm. Dial tone can be heard. and D Enter the other party’s number.
Making calls Step by Step Entering commands with tone dialing (DTMF suffix dialing) This feature is not applicable for UK and other countries using tone dialing (default). After dialing a number, you can set tone dialing to activate equipment – such as an answering machine or an automatic information or switching system – by dialing commands in DTMF mode (DTMF = dual-tone multifrequency dialing). Press the key. The lamp lights up. program/service A: Enter the service code.
Calling several persons simultaneously Step by Step Calling several persons simultaneously Making a second call (consultation) During a call in progress you can set up a second call, for example, to obtain information. The first party is placed on hold. Consultation? Confirm. D Make your call to the second party. Release the second call – return to the first call: Release and return? Confirm.
Calling several persons simultaneously Step by Step Setting up a conference (Hicom 300 E/H – not used in US) With a conference circuit, you can converse with up to seven other persons simultaneously. These can be either internal or external users. Setting up an add-on conference E Call the first user. Start conference? Select and confirm. E Call the second user. Announce that a conference is to be set up. Conference? Confirm.
Calling several persons simultaneously Step by Step Chairing a conference If you are the user who set up the conference, then you are also the conference leader. Only the conference leader can • expand the conference, • disconnect members from the conference, • hand over leadership to another conference member. Conf. 1-2-3-4 Consultation? > Each member of the conference is assigned a consecutive number on the display. The conference leader always has the number "1".
Calling several persons simultaneously Step by Step Station controlled conference (HiPath 4000) In a station controlled conference you can include up to 8 internal and external users. Users with system telephones can execute or use all of the following functions. ISDN telephones and external users are passive users - they can only be included in an existing conference. You can include users and conferences from a distant system into your conference.
Calling several persons simultaneously Step by Step Setting up a conference You can set up a conference from any of the following types of connection: • single call • consultation call • waiting call Starting a conference from a single call You want to set up a conference. You receive a call. or D You call another user. Select and confirm. Start conference? D Call the second user. Announce that a conference is to be set3 up. Confirm. You will receive the message "1 is your position".
Calling several persons simultaneously Step by Step Expanding the conference Any member of the system conference can expand the conference by • calling another user and adding this person to the conference • adding a user to the conference from a consultation call • accepting a waiting call and adding the caller to the conference. Calling and adding another user You intend to call another user and to add this person to the conference. Select and confirm. Add on to conference? D Call the new user.
Calling several persons simultaneously Step by Step Accepting a waiting call and adding it to the conference If you receive a waiting call during the conference (call waiting function is activated), you can add this user to the conference. An alerting tone is audible. The lamp flashes. Press the key. You are connected to the waiting caller. The conference is placed on hold. Call pickup Select and confirm to add the waiting caller to the conference.
Calling several persons simultaneously Step by Step During the conference You are taking part in a conference with 3 to 8 members and you wish to know about the other members or to disconnect a member. Viewing member information View members? No. member No. Select and confirm. > 1 Next conference party? > The display shows the name and call number of the other member with lowest member number. Next conference party? > Confirm to display the next member.
Calling several persons simultaneously Step by Step Transferring a call If the person you are conversing with wishes to be transferred to one of your colleagues, you can transfer the call to this third party. Extending the call with prior announcement: Consultation? Confirm. US: Start transfer? Select and confirm. D Call the other party and inform him or her that the waiting user wishes to be put through. I Replace the handset. The two users are connected to each other.
Calling several persons simultaneously Step by Step Using the switchover button (HiPath 4000) The switchover button that must be configured by your service personnel can be used for the following functions: • consultation (return to the call being held or the conference being held) • toggling • accepting a waiting call • accepting a group call Waiting call You hear a call-waiting tone. Information about the call appears in the display. Switchover Press the flashing key to accept the waiting call.
Calling several persons simultaneously Step by Step Re-indication (HiPath 4000) During an internal or external waiting call or consultation, you can have information about the first call – call number or subscriber name – shown briefly in the display. Your service personnel must install a key for re-indication beforehand. The display can be assigned for terminal devices with or without line keys. C During a waiting call or consultation.
System-wide parking (HiPath 4000) Step by Step System-wide parking (HiPath 4000) On the HiPath 4000, you can park up to 10 internal and/ or external calls and take them at another telephone.
System-wide parking (HiPath 4000) Step by Step Parking a call manually and then taking it at a later date You can manually park a call to your telephone at a free parking position and take it at your telephone or another telephone at a later date. This function can also be used with telephones that do not have a display. Parking via the keypad Confirm. Consultation? E Enter the system code for system parking (if you have any problems ask your service personnel). Enter the code! 9 ...
System-wide parking (HiPath 4000) Step by Step Parking via "system parking" (only telephones without a display) Press key (must be installed). System parking 9 ... B Enter and note a parking position number (0 to 9). The call has been parked. I Replace the handset. Taking a parked call Via the keypad C Lift the handset or use the speakerphone function. E Enter the system code for "system parking" (if you have any problems ask your service personnel). Enter the code! 9 ...
System-wide parking (HiPath 4000) Step by Step Parking is not possible If all the parking positions or the selected parking position are occupied, or there is some other reason why parking is not possible, an acoustic warning and a visual warning are output. Automatic parking If all the parking positions are occupied, a display message indicating that all the parking positions are occupied is output, as is a continuous tone. Confirm and continue the call. Return to held call? or I Replace the handset.
Using saved numbers to make calls Step by Step Using saved numbers to make calls Using a call list (missed calls) If you are unable to take an external and/or an internal call, this call request is saved in a call log. Your telephone can also be configured so that answered calls are entered in this call log. Your telephone saves the last 6 outgoing and the last 12 incoming calls in chronological order. Each call is assigned a time stamp.
Using saved numbers to make calls Step by Step The first call in the call log is displayed: User 32456 Mueller V. besetzt 25.10. 15.30 > Date and time of the entry and reason for the entry. The display begins with the most recent (unanswered) call. If the party has called more than once, the number of times this party called is displayed. Displaying further calls from the list: Next call? Select and confirm. Ending call log viewing: program/service Press the key. The lamp goes out.
Using saved numbers to make calls Step by Step Saved number redial If your telephone is configured for this type of redialing, you can save a number and then dial it later (Æ page 64). You can redial the number at the push of a button. Saved no. redial Press the key. The other party answers: C Lift the handset. or With the handset on-hook: speakerphone. Last number redial If your telephone is configured for this type of redialing, each number dialed is saved for possible redialing. Last no.
Using saved numbers to make calls Step by Step Dialing from the Personal Directory Precondition: The personal directory contains entries/ names with call numbers Æ page 125. Personal Select the Personal tab.
Using saved numbers to make calls Step by Step Mark the name you want. A scroll bar is displayed if more than six names are saved. You can browse the list by dragging the scroll bar. or A B C Enter the name you want or just the initial letters (Entering characters Æ page 120); the selected name is highlighted inversely. Every letter entered narrows down the selection. Up to six of the names found are displayed at a time. if necessary á Delete the letters to the left of the cursor one by one.
Using saved numbers to make calls Step by Step Dialing from the Corporate Directory Requirements: You can access a corporate directory via LAN: the dialing rules are entered correctly Æ page 152. If you have any questions regarding availability and the dialing rules, please contact the responsible experts. Select the Corporate tab.
Using saved numbers to make calls Step by Step Dialing a call number: if necessary If there is more than one suitable entry/name, select the entry you want (reverse-video). Details Click on the softkey. The call numbers entered for the name are displayed. Dial Click on the softkey beside the call number you want. The display changes to "Phone" Æ page 16. The following softkeys are available: 1x or 2x Cancel The default status is active for the corporate directory.
Using saved numbers to make calls Step by Step Dialing with individual speed dialing numbers Precondition: You have saved individual speed dialing numbers (Æ page 65). Press the key. The lamp lights up. program/service < Enter the service code. or Select and confirm. Use speed dialing? and 9ïB Enter the speed dialing number. This can be also "00 to 19" or "00 to 29" for 20 or 30 individual speed numbers. These are referred to as individual speed indexes. The other party answers: C Lift the handset.
Making project calls Step by Step Making project calls External calls can be assigned to specific projects. Precondition: Project numbers (from 1 to 5) have been configured for specific projects and you have a code for the project in question. Setting up a project call Press the key. The lamp lights up. program/service D Enter a service code between 61 (for project number 1) and 65 (for project number 5). D Enter the PIN. or Press the key. The lamp lights up.
Making project calls Step by Step Call duration display (cost display) The call duration display is configured by your service personnel. The display shows either the duration of the call or the cost of the call. The display can be switched off. The call duration is shown in the first line display on the right with format HH:MM:SS. The display appears ten seconds after the call has begun. The cost display feature must be applied for from the network operator and configured by your service personnel.
If you do not get through... Step by Step If you do not get through... Using the callback function If the telephone that you have called is busy or there is no answer, you can request a callback. This also applies to external calls via ISDN switching centers. This saves you having to dial the number repeatedly.
If you do not get through... Step by Step Checking/cancelling saved callback requests Precondition: You have saved callback requests. Display callback? Select and confirm. The oldest entry is displayed first. Next callback? Select and confirm to view further entries. Canceling an entry that is displayed: Delete? Select and confirm. Ending: program/service Press the key. The lamp goes out. Camping on a colleague’s call Precondition: The internal party whom you have called is busy.
If you do not get through... Step by Step Overriding a colleague’s call (intrude) Precondition: The station user whom you have called is busy. You need to contact this colleague urgently. Override? Select and confirm. Both the colleague and the other party hear an alerting tone. You can speak immediately. To override, you must have the appropriate class of service. Override is not possible if the called party is protected by the Privacy function.
Telephone settings Step by Step Telephone settings Adjusting the ringer volume J or K Press one of the keys when the telephone is idle. Ringer volume? Confirm. J or K To increase/decrease the volume: keep pressing the keys until the desired volume level has been reached. Save. Adjusting the ringer pitch J or K Press one of the keys when the telephone is idle. Ringer pitch? Select and confirm. J or K Changing the pitch: keep pressing the keys until the desired pitch has been reached. Save.
Telephone settings Step by Step Adapting the speakerphone function to the acoustics of your room To improve the clarity of voice transmission during speakerphone conversations, you can adapt the microphone sensitivity of your telephone to suit the acoustics of your room ("normal room"/"reverberating room"/ "soundproofed room"). J or K Press one of the keys when the telephone is idle. Hands-free mode? Select and confirm. Speakerphone mode? Select and confirm (used in US).
Telephone settings Step by Step Adjusting the angle of the display By swivelling the display unit, you can adjust it so that you can read the displays clearly from your normal sitting position. Selecting the language for user prompts (displays) Your HiPath 4000 or Hicom 300 E/H (not used in US) system can be configured for up to five different languages. The first language programmed is the default. If your telephone has a language key, you can program a different language.
Telephone settings Step by Step Locking your telephone You can prevent unauthorized persons from using your telephone (and the telephone directory) during your absence. Precondition: You have been assigned a personal identification number (PIN) by your service personnel. Preventing unauthorized dialing: Press the key. The lamp lights up. program/service ?@ Enter the service code. or Select and confirm. PIN / COS? Select and confirm. Change COS? and D Enter the PIN (code number).
Storing numbers, system functions and timed reminders Step by Step Storing numbers, system functions and timed reminders You can save a frequently required number or a frequently used function on any key that has not been preprogrammed by your service personnel. The keys on the optiPoint key module add-on unit can be assigned on two levels. Before storing, you can check the key assignment (Æ page 69). Storing a repertory dialing number on a key Press the key. The lamp lights up.
Storing numbers, system functions and timed reminders Step by Step Storing a number for redialing Precondition: Your telephone is programmed for "Saved number redial" not "Last number redial". Storing a caller’s number or a number that has been dialed You are still on the phone with someone you have called or someone has called you and whose number appeared on your display. Saved no. redial Press the key. Speaker Press the key. The lamp goes out. or I Replace the handset.
Storing numbers, system functions and timed reminders Step by Step Saving individual speed dialing numbers You can save a number on each of digit keys 0 to 9 and then dial these numbers at the push of a button (Æ page 53). This can be also "00 to 19" or "00 to 29" for 20 or 30 individual speed numbers. These are referred to as individual speed indexes. program/service Press the key. The lamp lights up. Destinations? Confirm. Speed dialing? Select and confirm.
Storing numbers, system functions and timed reminders Step by Step Saving a function on a key Press the key. The lamp lights up. program/service = Enter the service code. or Key function? Select and confirm. and Press the programmable function key. Keyset configuration is displayed. Change? Confirm. New function: Select and confirm one of the system functions prompted. Save? Confirm. Keys that have been preprogrammed by your service personnel cannot be changed. Then "Return?" is shown.
Storing numbers, system functions and timed reminders Step by Step Creating timed reminders You can program a timed reminder on your telephone to remind yourself of an important meeting or appointment, for example(Æ page 24). You must save the exact time at which you wish to receive the reminder. Reminders can be set for the next 24-hour period. Press the key. The lamp lights up. program/service @ Enter the service code. or Reminder? Select and confirm.
Checking the telephone Step by Step Checking the telephone Checking its functionality You can test the functionality of your telephone.
Checking the telephone Step by Step Checking the assignment of functions to keys You can check which functions have been pre-assigned to specific keys on your telephone. You can also check what you have saved on individual keys yourself. The following types of key assignment are possible: • Repertory dialing (Æ page 63), • Direct station selection (Æ page 112 and Æ page 114) or • Function (Æ page 66). Precondition: The telephone is in the idle state. Press the key. The lamp lights up.
Forwarding calls Step by Step Forwarding calls Using call forwarding (Hicom 300 E/H not used in US) Using fixed call forwarding Fixed call forwarding can be activated in a matter of seconds. It is advisable to use this type of call forwarding in order to reroute calls to a mailbox or to a permanent deputy during your absence, for example. Storing/changing a destination Press the key. The lamp lights up. program/service :; Enter the service code. or Destinations? Confirm. Fixed call forw.
Forwarding calls Step by Step Cancelling a destination Press the key. The lamp lights up. program/service :; Enter the service code. or Destinations? Confirm. Fixed call forw.? Select and confirm. If a destination has been stored for fixed call forwarding, the number is displayed. Delete? Select and confirm. Deactivating call forwarding With the "call forwarding" key: Call forwarding Press the key. The lamp goes out.
Forwarding calls Step by Step Using variable call forwarding Each time you activate variable call forwarding, you specify the destination number to which calls are to be diverted. You will find variable call forwarding particularly useful if you have to divert calls to frequently changing destinations. Storing a destination/activating call forwarding Select and confirm. Variable call forw.? D Enter the number of the destination.
Forwarding calls Step by Step Using call forwarding (HiPath 4000) You can program two types of call forwarding: • Station fixed forwarding*, and • station variable forwarding With station fixed forwarding you can program a forwarding destination that will remain valid until you change or delete it. This forwarding function can be switched on and off.
Forwarding calls Step by Step Station fixed forwarding If you have programmed a forwarding destination for fixed forwarding, you can activate and deactivate the forwarding facility either in the Service Menu or with a forwarding key configured by System Support. The programmed forwarding destination remains valid until you change or delete it. Programming/changing a forwarding destination Press the key. The lamp lights up. program/service Destinations? Confirm. Call forwarding? Confirm.
Forwarding calls Step by Step or Deactivate? Select and confirm. Station fixed forwarding is deactivated. Fixed forwarding off Output on first line. If variable forwarding was previously programmed and activated, it is deactivated and the forwarding destination is deleted. Deactivating station fixed forwarding in the idle menu You can also deactivate station fixed forwarding in the idle menu. Select and confirm. Station fixed forwarding is deactivated. The destination number is retained.
Forwarding calls Step by Step Station variable forwarding With station variable forwarding you can choose between 6 different types of call forwarding: • Station variable unconditional/all forwarding – forwarding for internal calls only – forwarding for external calls only – forwarding for both internal and external calls • Forwarding for busy (int/ext) • Forwarding after no answer (int/ext) • Forwarding for busy and ring no answer The forwarding types are mutually exclusive except for forwarding for inte
Forwarding calls Step by Step FWD-ALL-INT off Output on first line display. Next forwarding type? > Output on second line display. To select the next station variable forwarding type. FWD-ALL-EXT off Output on first line display. Next forwarding type? > Output on second line display. or To edit the current station variable forwarding type. Output on first line display. FWD-ALL-INT off Enter destination: > Output on second line display.
Forwarding calls Step by Step Activating station variable forwarding Station variable forwarding is automatically activated when the forwarding destination is programmed. Unconditional variable programming can also be activated in the idle menu. Var. call forw. on? Select and confirm while the phone is idle. D Enter the number of the destination. If you enter a cross-system number, you must press G after entering the number. Confirm. This also activates the forwarding facility.
Forwarding calls Step by Step Deactivating station variable forwarding in the idle menu You can also deactivate the following station variable forwarding types in the idle menu: • Station variable forwarding • Forwarding for internal and for external Select and confirm while the phone is idle. Forwarding is deactivated and the forwarding destination is deleted.
Forwarding calls Step by Step Call forwarding via code numbers The following call-forwarding modes can be set up via codes: Call-forwarding mode Code (example) Programming and activating fixed call-forwarding *51 Activating fixed call-forwarding *41 Clearing (and de-activating) fixed call-forwarding #51 De-activating fixed call-forwarding #41 Programming and activating unconditional, *42 variable call-forwarding Programming and activating variable callforwarding for internal calls *44 Programm
Forwarding calls Step by Step Programming and activating call-forwarding C Lift the handset. D Enter the code! Enter a code number, say *51, (ask your service personnel). You will hear the dialing tone. D Enter the number of the destination. G Enter the terminating character. You should hear a con- firmation tone, call forwarding has then been activated. I Replace the handset. Activating fixed call-forwarding C Lift the handset.
Forwarding calls Step by Step I Replace the handset. Switching off fixed call forwarding Call forwarding Press the key. The lamp goes out, call forwarding is switched off. Switching fixed call forwarding on again Call forwarding Press the key. The lamp lights up and call forwarding is switched on again (the forwarding destination must be programmed). Clearing fixed call forwarding C Lift the handset. E Enter the code! Enter a code number, say #51, (ask the service personnel).
Forwarding calls Step by Step Forwarding calls for a different terminal You can save, activate, check and deactivate call forwarding for another telephone, fax machine or PC from your own telephone. To do so, you need to know the PIN for this terminal or you must have the "Call forwarding for remote terminal" class of service. Your service personnel can help you in both cases. Storing a destination for another telephone/activating call forwarding program/service Press the key. The lamp lights up.
Forwarding calls Step by Step Storing a destination for fax, PC or busy/ activating call forwarding program/service Press the key. The lamp lights up. Destinations? Confirm. Forward station no.? Select and confirm. Forward other? Select and confirm. D Enter the code for the type of call forwarding required. The codes are defined by your service personnel.
Forwarding calls Step by Step Checking/deactivating call forwarding for another telephone program/service Press the key. The lamp lights up. Feature settings? Select and confirm. Forward station no.? Select and confirm. Variable call forw.? Confirm. D Enter the number of the other telephone. Finished? Confirm. Completed? Confirm (US). D Enter the PIN (only if your own station does not have the "Call forwarding for remote terminal" class of service). Finished? Confirm.
Forwarding calls Step by Step Checking/deactivating call forwarding for fax, PC or busy program/service Press the key. The lamp lights up. Feature settings? Select and confirm. Forward station no.? Select and confirm. Forward other? Select and confirm. D Enter the code for the type of call forwarding required. The codes are defined by your service personnel.
Using a different telephone in the same way as your own Step by Step Using a different telephone in the same way as your own You can log on to another telephone belonging to the HiPath 4000 or Hicom 300 E/H system (not used in US) via a personal identification number (PIN) (also telephones of networked HiPath 4000 or Hicom 300 E/H (not used in US) systems, for example, at other branches of your company).
Using a different telephone in the same way as your own Step by Step Select and confirm. If you have several PINs and wish to use another one, select the other PIN. PIN 1? With the display "Enter station no." or "Enter ID", you are requested to enter the PIN. Entering the PIN for your own HiPath 4000 or Hicom 300 E/H (not used in US) system: D Enter internal PIN.
Using a different telephone in the same way as your own Step by Step Identification with the chip card Precondition: You have been assigned a chip card by your service personnel for logon at other telephones. The optiPoint 500 at which you wish to log on must be equipped with a chip card reader (optiPoint 500 signature module). Chip card reader: Within your own HiPath 4000 or Hicom 300 E/H (not used in US) system: Insert chip card Insert the chip card. All lamps light up briefly.
Relocating with the telephone Step by Step Relocating with the telephone Check with your service personnel whether this is possible with your telephone system. After consulting with your service personnel, you can log off your telephone from its present station line and then log it on at the new station line. Note that the settings on your telephone (programmed keys) are not affected by the move. Disconnecting the telephone from its present station line D Enter the code! Enter the code for logging off.
Using HiPath 4000 as an intercommunication system Step by Step Using HiPath 4000 as an intercommunication system You can voice call an internal HiPath 4000 user via the loudspeaker in his or her telephone to set up a connection. You can also initiate voice calling from consultation.
Using HiPath 4000 as an intercommunication system Step by Step System-wide voice calling From your own telephone, you can place a voice call to any internal party whose telephone has a speakerphone or a loudspeaker. Voice calling to a variable destination A party receives a voice call via his internal station number. C Lift the handset.
Using HiPath 4000 as an intercommunication system Step by Step Voice calling to a fixed destination The system code-number for "voice calling in the group" + the speed-calling code for the group member in question is stored on the repertory key (Æ page 66). Press the programmed repertory key. A connection is immediately set up to the destination loudspeaker. The other functions are as described in “Voice calling to a variable destination” on page 92.
Using HiPath 4000 as an intercommunication system Step by Step A connection to the destination loudspeaker is set up immediately, if • there is no busy condition • the handset is cradled • and voice-calling protection has not been activated The called party accepts the voice call by lifting the handset. If the called party presses the loudspeaker key or the line key (if installed), the connection is aborted.
Using HiPath 4000 as an intercommunication system Step by Step and D enter the speed dialing code for the group member in question. The destination telephone's loudspeaker and microphone are automatically activated. Two-way voice calling to a fixed destination (on repertory key) The system code-number for "two-way voice calling in a group" + the speed calling code for the group destination in question are stored on the repertory key (Æ page 66). Press the programmed repertory key.
Using HiPath 4000 as an intercommunication system Step by Step Announcement to all members of a line group Using this function, you can make a simultaneous announcement to all members (10 to 40) of a line group. After you have set up the group call, you will receive a confirmation tone which tells you that you can start your announcement. C Lift the handset. or With the handset cradled: Handsfree talking.
Making multiline calls Step by Step Making multiline calls Using line keys Line keys are configured by your service personnel. The station number of each station user is assigned to a line and is the primary line of that team member. The same line is configured on the line keys of the other station users as a secondary line. Each station user can use any of the line keys that are available. Numbers that have been saved on your telephone can only be used for line key dialing on your own telephone.
Making multiline calls Step by Step The different statuses of line key lamps Line The lamp is not lit – the line is free and can be used. or Line The lamp is lit – line is busy. or Line The lamp is flashing faster – a call is on the line: answer the call. or Line The lamp is flashing slowly – the call is forwarded. Preview You are speaking on one line. A call is incomming on another line key. You can use the call preview function to find out who is calling on this line.
Making multiline calls Step by Step Taking calls on line keys If several calls are received at the same time, you can take the calls in the order in which they are offered to you - or you can give priority to certain calls. Precondition: System Support has specified the sequence in which incoming calls are to be routed to line keys. Taking calls in the order offered Your telephone rings (ringing signal). The caller is displayed, for example, "3235 Brown".
Making multiline calls Step by Step Activating/deactivating ringer When you are making a call on a line, you may be disturbed by the ringing signals for other incoming calls. If ringer cutoff has been configured, your telephone does not ring. Incoming calls are then signalled by the flashing of the line keys. With the Ringer Cutoff key configured: Ringer cutoff To activate ringer cutoff: Press the key. The lamp lights up. The telephone does not ring for incoming calls.
Making multiline calls Step by Step Dialing with line keys Your telephone can be configured with either automatic or selectable line seizure. Your service personnel specifies whether a line (and which line) is seized automatically when the handset is lifted or when speakerphone is activated. The display "Please select a line", that you receive after lifting the handset or pressing the loudspeaker key, instructs you to seize a line. Dialing with automatic line seizure: C Lift the handset.
Making multiline calls Step by Step Identifying the line used If several lines are seized at the same time, you can find out which line you are conversing on. With the Show Used Line key configured: Press the key. Show used line Via the program/service key: Press the key. The lamp lights up. program/service A? Enter the service code. or More features? Select and confirm. Show used line? Select and confirm. The number and status of the line currently in use are displayed.
Making multiline calls Step by Step Ending a call on a line key I Replace the handset. or Speaker Press the key that is lit. Adding another party to a line (conference) Precondition: There is a call on one of the lines. The line key lamp is lit. Line Press the line key. Conference tone can be heard by you and by the users who are already connected. All three parties can now talk to one another. The lamp remains lit.
Making multiline calls Step by Step Via the program/service key: Press the key. The lamp lights up. program/service AA Enter the service code. or More features? Select and confirm. Privacy is off? Select and confirm. Bridging is now permitted. Preventing bridging Even if the Privacy function has not been configured for your telephone, you can still prevent busy bridging. The Privacy function applies to the call in progress or to your next call. You are already engaged in a call on a line.
Making multiline calls Step by Step Holding a call on a line key and retrieving it Precondition: You have taken a call on a line key (Æ page 99) or you are making a consultation call. Placing on hold: Press the key. Hold or Select and confirm. Hold? The line key of the call on hold flashes. The call can be resumed at any telephone programmed with this line key. Retrieing the call: Press the flashing line key. Continue the call.
Making multiline calls Step by Step Picking up a held call A colleague in an open-plan office has put a call on hold on a line key and requests you (verbally) to take over the call. Your telephone does not have a key for this line. C Lift the handset. Direct call pickup? Select and confirm. D Enter the station number of the telephone at which the call was held. You automatically pick up this call.
Making multiline calls Step by Step Storing and activating a station fixed call forwarding destination for a line Precondition: The telephone is in the idle state. Line Press the line key for the required line. The lamp lights up. program/service Press the key. The lamp lights up. for Hicom 300 E/H (not used in US) Destinations? Confirm. Fixed call forw.? Select and confirm. The fixed call forwarding destination for the line which has already been stored is indicated on the display.
Making multiline calls Step by Step or Feature settings? Select and confirm. Call forwarding? Select and confirm. Activate? Confirm. You will find further HiPath 4000 features on Æ page 73. Canceling the station fixed call forwarding destination Precondition: The telephone is in the idle state. A fixed forwarding destination has been saved (Æ page 107). Line Press the line key for the required line. program/service Press the key. The lamp lights up.
Making multiline calls Step by Step Deactivating call forwarding for a line Precondition: The telephone is in the idle state. After a line key has been pressed, an activated call forwarding function is indicated on the display. Only if it is not your primary line: Press the line key for the required line. Line With the call forwarding key: Press the key. The lamp goes out. Call forwarding Via the program/service key: Press the key. The lamp lights up. program/service ;> Enter the service code.
Making multiline calls Step by Step Group call and pickup If a member of a pickup group does not answer a call within 15 seconds (depending on the system), the other members of the team hear an alerting tone. Telephone in the idle state: The telephone rings. The display shows: "Call for...". C and Call pickup Lift the handset and press the call pickup key. You have now taken over the call. or Call pickup Press the call pickup key only. You are in the speakerphone mode.
Making multiline calls Step by Step Having the number of the called station displayed If the number of the station for which you (as a member of a call pickup group) wish to pick up a call does not appear on the display, you can enter the code for "Display on request" after lifting the handset. If you are not sure of this feature access code, ask your service personnel: C Lift the handset. After the code has been entered, the station number of the telephone that has been called is displayed.
Making multiline calls Step by Step Group park and retrieval of call You can park a call within the call pickup group on one telephone and then continue it at a different telephone. Parking the call: Call park Press the key. The key flashes at all telephones in the team. I Replace the handset. Retrieving the call: Call park Press the flashing key. Continue the call. Calling a station directly Precondition: DSS keys have been configured at your telephone (Æ page 69).
Making multiline calls Step by Step Calling a direct station selection (DSS) user Note the lamp status of the DSS key! The lamp is not lit – the user is not making a call: Jones Press the DSS key, for example, "Jones". C Lift the handset. or With the handset on-hook: you are in speakerphone mode. The lamp is lit – the user is making a call: Jones Press the DSS key. You are camped on to the other party’s call.
Making calls in an executive/secretary team (not used in US) Step by Step Making calls in an executive/ secretary team (not used in US) Each executive/secretary team is configured by your service personnel. An executive/secretary team can consist of a maximum of 4 executive telephones and 2 secretarial telephones.
Making calls in an executive/secretary team (not used in US) Step by Step Lamp is lit – the secretary is making a call: Secretary Press the key. You are camped on to the secretary’s call. The secretary hears an alerting tone; the call pickup key flashes. C If the secretary accepts the call: Lift the handset. or Handset on-hook: speakerphone. The procedure is the same for a direct call from the secretary’s office to the executive – with the executive DSS key.
Making calls in an executive/secretary team (not used in US) Step by Step Extending a call to the executive Precondition: You have taken a call for the executive in the secretary’s office. Executive Press the DSS key for the executive. You are connected to the executive. Extending the call with prior announcement: Inform the executive that a call is waiting. I Replace the handset. Extending the call without prior announcement: I Replace the handset immediately.
Making calls in an executive/secretary team (not used in US) Step by Step Taking calls for other executive/ secretary teams If several executive/secretary teams have been configured, you can pick up calls for other teams. C Lift the handset. Executive 3 Press the flashing DSS key, for example, "Executive 3". Call pickup is also possible during a call in progress. Please request the other party to wait briefly before you press the flashing key.
Making calls in an executive/secretary team (not used in US) Step by Step Activating/deactivating call waiting for executive As the executive, you can specify whether your calls are to be received in the secretary’s office while you are conducting a call. If you are making a call and at the same time expecting an important call, it is advisable to activate the call waiting function, for example. Press the key. The lamp lights up. program/service ;: Enter the service code.
Making calls in an executive/secretary team (not used in US) Step by Step Using the call signal function (HiPath 4000) If a call signal key has been configured on your executive telephone you can generate a call signal on a particular destination telephone (for example, in the secretary's office) by pressing this key. When a call signal is received the number of the calling telephone is displayed briefly on the destination telephone.
Using local applications Step by Step Using local applications Entering characters You can enter text, digits and symbols in local applications in any of the following ways: • via the keypad on the display – a keypad appears on the display (see below), • by repeatedly pressing keys on the keypad Æ page 122 or • by using an external USB keyboard – connected via the USB interface Æ page 123. Entering characters via the touchscreen keypad Show the touchscreen keypad.
Using local applications Step by Step e.g. a b c Enter alphanumeric and special characters. ~ " Switch to diacritical marks. The option for entering characters, such as " è ", is active when the relevant softkeys appear on the touchscreen (e.g. " e " is displayed as " è ") and by the inversion of the switching softkey (softkey is black). In addition to the alphabetical softkeys, the following softkeys are available: or ABC Shift to upper case. or abc Shift to lower case.
Using local applications Step by Step Entering characters via the keypad The table shows how to enter characters in a local application’s text fields (e.g. in the personal directory Æ page 124) using the keys on the dialing keypad. Example: "+" = press the G key 10 times.
Using local applications Step by Step External Keyboard Key functions are easy to use with the optional external keyboard. Alt 1 + 2 Tab 3 Toggle between the Phone tab, the Applications tab and the Menu key in the Display menu (for information on the Display menu, see Æ page 16). In menus: Switch to the relevant submenu (in the example: to submenu " 1 ", " 2 " or " 3 "). General: Change the focus* to the button to the left/ right. In text fields: Move the cursor to the left/right.
Using local applications Step by Step Personal Directory The Personal function on your optiPoint 600 office enables you to save telephone numbers and further information about other parties, e.g. addresses and fax numbers of calling parties. Three different call numbers and four additional information items can be entered for each name/entry.
Using local applications Step by Step Creating a New Entry Click on the Personal tab. The personal directory opens. Personal Click on the softkey. Editor If the "Editor" softkey does not appear, press "Cancel", "Menu" or "Exit" until the softkey is displayed. if necessary D Enter the password (default password: 123456) and confirm with "OK" or ã. To change the password Æ page 150. 2 or ; Click on the "Create new entry" menu item or enter the code.
Using local applications Step by Step On page 1 you can enter a name and up to three telephone numbers, On page 2 you can enter any additional information such as company and department names. • "Name" is the only field that may not be left empty. You can enter any combination of letters, numbers and symbols in this field • The three telephone number fields will only accept certain characters: digits from 0 to 9 and spaces.
Using local applications Step by Step Selecting/Finding an Entry to be Modified or Deleted Precondition: The personal directory contains entries/ names with call numbers Æ page 125. Personal Editor Click on the Personal tab. The personal directory opens. Click on the softkey. If the "Editor" softkey does not appear, press "Cancel", "Menu" or "Exit" until the softkey is displayed. if necessary D Enter the password (default password: 123456) and confirm with "OK" or ã. To change the password Æ page 150.
Using local applications Step by Step Mark the name you want. A scroll bar is displayed if more than six names are saved. You can browse the list by dragging the scroll bar. or A B C Enter the name you want or just the initial letters in the "Search by name" field (Entering characters Æ page 120); the selected entry is highlighted inversely). Every letter entered narrows down the selection. Up to six of the names found are displayed at a time.
Using local applications Step by Step Editing/Deleting/Changing an Entry Precondition: You have marked an entry/name and clicked on the "Edit" softkey Æ page 49 or Æ page 127. The name is displayed with all additional information: Edit directory entry Selected entry is: Sanders, Thomas Siemens Engineering Secretary 08912345678 Cancel Phone Delete Change Personal Softkeys Canceling an entry Cancel Cancel display. The display changes to the directory list Æ page 49 or the search list Æ page 127.
Using local applications Step by Step Changing an entry Change Click on the softkey. The first page of the two-page "Change directory entry" input form appears. 1 of 2 Change directory entry Name Sanders, Thomas Office 089-012345678 Mobile 0170-701071170 Private 089-876543210 Menu Phone Default 9 Cancel Save Next Personal Softkeys A B C Click on the required field and make your changes (Entering characters Æ page 120). if necessary á Delete characters to the left of the cursor one by one.
Using local applications Step by Step The following softkeys are available: Menu Cancel the display. If you have made any changes, confirmation will be requested. The display changes to Editor-menu. Cancel Cancel the display. If you have made any changes, confirmation will be requested. The display changes to the directory list Æ page 49 or the search list Æ page 127. Otherwise, the "Selected entry is:" display appears. Save Save changes to data (page 1 and 2 of the form).
Using local applications Step by Step Displaying an Entry Precondition: You have marked an entry/name and clicked on the "Details" softkey Æ page 49. The first page of the two-page "Directory entry details" appears showing detailed information.
Using local applications Step by Step Displaying the Number of Existing Entries Personal Editor Click on the Personal tab. The personal directory opens. Click on the softkey. If the "Editor" softkey does not appear, press "Cancel", "Menu" or "Exit", until the softkey is displayed. if necessary D Enter a password (default password: 123456) and confirm with "OK" or ã. To change the passwordÆ page 150. 3 or < Click on the menu item "Statistics" or enter the code.
Using local applications Step by Step Importing or Exporting a Personal Directory via USB You can transfer all your personal directory entries from your PC to your optiPoint 600 office and use your optiPoint 600 office to save these entries on your PC. Preconditions: A USB connection* is active between the PC and your optiPoint 600 office and the "ENB Update Tool comfort" program was installed and configured by yourself or the service personnel.
Using local applications Step by Step Importing/Exporting the Personal Directory via LAN You can transfer all personal directory entries from a server in your LAN to your optiPoint 600 office and use your optiPoint 600 office to save these entries on the LAN server. Precondition: LAN-based transmission must have been configured correctly Æ page 136. Service Click on the Service tab. 2 or ; Click on the menu item "Personal Options" or enter the code.
Using local applications Step by Step Settings for data transfer via LAN Incorrect settings for the transfer of data via LAN will cause problems when importing and exporting personal directory data Æ page 134! Click on the Service tab. Service 2 or ; Click on the menu item "Personal Options" or enter the code. if necessary D Enter a password (default password: 123456) and click "OK". To change the password Æ page 150. 1 or : Click on the menu item "Personal Directory Options" or enter the code.
Using local applications Step by Step Changing Captions You can change the captions such as "Name" or "Mobile" that designate the details of a directory entry Æ page 132. Click on the Service tab. Service 2 or ; Click on the menu item "Personal Options" or enter the code. if necessary D Enter the password (default password: 123456) and click "OK". To change the password Æ page 150. 1 or : Click on the menu item "Personal Directory Options" or enter the code.
Using local applications Step by Step The following softkeys are available: Cancel Save Save changes to data (page 1 and 2 of the form). This softkey is only available if changes have actually been made. The display goes to the "Personal Directory Options" menu. Next On page 1 of 2 only: Display page 2 of the form. The softkey caption changes to "Previous". Previous 138 Cancel the display. If you have made any changes, confirmation will be requested.
Using local applications Step by Step Corporate Directory The "Corporate" application’s start display features a search mask which provides a simple and user-friendly means of finding and directly dialing entries in your corporate directory (fast search Æ page 51). Requirements: You can access a corporate directory via LAN: the dialing rules are entered correctly Æ page 152. If you have any questions regarding availability and the dialing rules, please contact the responsible experts.
Using local applications Step by Step Advanced Search In comparison to the fast search Æ page 51 the advanced search provides options for searching on the basis of additional corporate directory fields (max. 5). Click on the Corporate tab. The corporate directory opens. Corporate Click on the softkey beside "Advanced search". The advanced search appears: Input fields for the advanced search Advanced search Surname miller First-name peter* Dept. sale|* Location s* Org.
Using local applications Step by Step The following softkeys are available: Cancel Cancel the display. The display changes to fast search Æ page 139. Delete Delete the texts in the input fields (apart from the default entries " * "). Browse Start the advanced search Æ page 142.
Using local applications Step by Step Displaying results "Searching" appears in the top right of the display when the search is running. The search can be interrupted at any time with "Cancel". An appropriate message is displayed in the event of problems with the search or if the search did not produce any hits.
Using local applications Step by Step Displaying an entry Precondition: You have marked an entry/name and clicked on the "Details" softkey Æ page 49 or Æ page 143. The first page of the two-page "Corporate directory" appears showing detailed information. Corporate directory Dial Dial Dial 1 of 2 Name Sanders, Thomas Office 089-012345678 Mobile 0170-701071170 Private 089-876543210 Cancel Phone Next Personal Softkeys Page 1 shows the name and max. three call numbers.
Using local applications Step by Step WAP Browser The "Web access" application provides access to information on the corporate intranet. Requirements: You can access corporate WAP via LAN. If you have any questions regarding availability, please contact the responsible exoerts. The WAP browser can be password-protected on your optiPoint 600 office. For information on enabling, changing or disabling password protection, see Æ page 150.
Using local applications Step by Step Apart from the default softkey ("Options"), the softkeys change depending on the contents of the WAP pages programmed. To display options Æ page 145. Options WAP browser Options menu The following functions can be performed on every WAP page via the WAP browser’s Options menu (example): 1 Back Show the previously displayed page (move backwards in the navigation history). 2 Home Show the WAP page set as the "homepage" Æ page 144.
Using local applications Step by Step Local Settings Besides options for personal directory settings (Æ page 133 onwards), the "Service" application features options for making optiPoint 600 office-specific settings. For other telephone settings, please see Æ page 59. Adjusting the Display Contrast You can adjust the display contrast to any of nine levels to suit your individual lighting conditions. Service Click on the Service tab. 1 or : Click on the menu item "Phone control" or enter the code.
Using local applications Step by Step Calibrating the Touchscreen By calibrating the touchscreen of your optiPoint 600 office you can customize the dimensioning and alignment between your input and the image on the display. This helps to eliminate problems in operation such as those caused by parallax. Service Click on the Service tab. 1 or : Click on the menu item "Phone control" or enter the code. 2 or ; Click on the menu item "Display settings" or enter the code.
Using local applications Step by Step Selecting your Operating Language You can change the language of the menus and text output in local applications. The following languages can be selected (language group A): • English US • German • French • Italien • Spanish • Portuguese • Dutch Displays on the "Administration" menu are only available in English. Service Click on the Service tab. 1 or : Click on the menu item "Phone control" or enter the code.
Using local applications Step by Step Selecting a Language for the External Keyboard Your optiPoint 600 office tries to automatically detect the language type used by the external keyboard connected via USB Æ page 123. If this is not possible, you can set the keyboard language manually. The following languages can be selected (language group A): • English UK • English US • German • Spanish • Italien • French Service Click on the Service tab.
Using local applications Step by Step Setting a Password for Personal Options You can change or delete the default password for accessing the "Personal Options" areas and the directory editor. If a password is not set, password-protection is not enabled for these areas. If you have forgotten your password, the default password can be reset (ask the service personnel). Service Click on the Service tab. 2 or ; Click on the menu item "Personal Options" or enter the code.
Using local applications Step by Step Setting Web Access Parameters If WAP server access is password-protected, you must enter the access data here. Click on the Service tab. Service 2 or ; Click on the menu item "Personal Options" or enter the code. if necessary D Enter a password (default password: 123456) and click "OK". 3 or < Click on the menu item "Web access settings" or enter the code. A B C Enter the user name. D Enter the password. OK Click on the softkey, to apply the changes.
Using local applications Step by Step Setting Dialing Rules The station numbers in your corporate directory Æ page 139 are available in the internationally-standardized canonical format. In order for optiPoint 600 office to be able to dial these numbers correctly, the dialing rules (conversion information) must be defined. If you have any questions regarding the dialing rules, please contact the responsible exoerts.
Labeling, documentation and accessories Labeling, documentation and accessories Labeling Key Fields (not used in US) You can choose from the following options to label the keys with the functions/call numbers saved (Æ page 12, Æ page 63): Labeling • by hand: Labeling strips are delivered with your optiPoint. Write the function or a name on the matching strips within the white field and attach them to your optiPoint.
Labeling, documentation and accessories Attaching a Station Number Label Self-adhesive emergency number labels are also delivered with your optiPoint. Write the emergency number on the label (fire department, police, own telephone numbers), then remove and insert it in the recess on the telephone when the handset is lifted. Documentation You can find this user manual in the Internet in PDF format under http://www.hipath.com and on CD-ROM (ask your service personnel) in HTML and PDF format.
Labeling, documentation and accessories optiPoint analog adapter: For connecting an additional analog telephone, fax machine or a PC with a modem. optiPoint ISDN adapter: For connecting an ISDN device, such as an ISDN fax machine, a video unit or a PC with an S0 interface. optiPoint phone adapter: For connecting a second system telephone. The second system telephone can be called via its own telephone number.
Advice for users Advice for users Care of the telephone • • • Use either a damp cloth or an antistatic cloth to clean the telephone. Never use a dry cloth! If the telephone needs to be cleaned thoroughly, use a neutral, diluted, surface-active cleaning agent. Ensure that all traces of the cleaning agent are removed with a damp cloth (using water only!). Never apply a cleaning agent that contains alcohol or that is liable to harm plastic surfaces; never use an abrasive cleaning powder.
Advice for users Step by Step Dealing with error messages on the display Time exceeded Possible cause: Maximum input time exceeded. Handset not replaced. Possible response: Enter digits more quickly; avoid lengthy pauses between keystrokes. Please try later Possible cause: System is overloaded, no lines free, queue is full. Possible response: Wait and then try again later. Currently not accessible Possible cause: a) The function is not available at this time. b) The number you dialed does not exist.
Advice for users Step by Step Not authorized or Not allowed Possible cause: a) Attempt to use a barred function. b) PIN entered incorrectly. Possible response: a) Contact your service personnel for authorization to activate this function. b) Enter the PIN correctly. Not available Possible cause: Number not entered completely, star or pound key not pressed. Possible response: Enter the number or code correctly (or as instructed). Protected Possible cause: Data transmission in progress.
Index Index A Acoustic adapter ...................................... 154 Active speaker box .................................. 155 Add-on conference ............................ 32, 103 Add-on microphone ................................. 155 Analog adapter ......................................... 155 Angle of display .......................................... 61 Answering calls .......................................... 20 Automatic call forwarding ...................
Index F Fax messages ............................................ 23 Fixed call forwarding ......................... 70, 107 Forwarding calls ......................................... 70 for lines .................................................. 106 Function key ............................................... 15 default assignments .............................. 12 lamp statuses ......................................... 98 primary line .............................................. 97 secondary line ...
Index S Saved number redial ................................. 48 Second call .................................... 22, 31, 118 Second handset ....................................... 155 Second telephone (executive) ............... 117 Selection with keys ................................... 14 Service menu .............................................. 15 Speaker ........................................................ 20 Speaker call ................................................. 92 Speakerphone ........
Important functions at a glance Important functions at a glance Making a call: Either: Q + S Or: S + when the other party answers Q or speakerphone. Saved number redial: Save: Either: The connection has been made. Or: Any number: +S+ New entry? Redial: Q + . + Saved no. redial . Save? . Saved no. redial Last number redial: Q + Last no. redial Saved no. redial + program/service . Switching between the handset and speakerphone during a call: From handset to speakerphone: hold down +W.
Important functions at a glance Setting up a conference call: First call + + +S+ Start conference? Conference? + S. Add on to conference? Saving/activating variable call forwarding: Variable call forw.? + S(destination) + . Save? Checking call list: program/service + Ending: + Destinations? or Incoming calls? Call log? + . Outgoing calls? . program/service Dialing displayed call: . Output? Saving individual speed dialing numbers: program/service S (0...
Maximum Service Menu functions available (HiPath 4000) Maximum Service Menu functions available (HiPath 4000) Press the "Service Menu" key. Use á ! and ã in order to select functions. Or use the service codes, e.g. 2 1 for "second call on/off".
Maximum Service Menu functions available (Hicom 300 E/H) Maximum Service Menu functions available (Hicom 300 E/H) Press the "Service Menu" key. Use á ! and ã to select functions. Or use the service codes, for example, 2 1 for "waiting call on/off".
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