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Important Notes Note! (for U.S.A and Canada only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation.
Safety Precautions For Your Safety The IP telephone optiPoint 410 complies with the European standard EN 60 950 which deals with the safety of information technology appliances including electronic office equipment. This device has been designed with safety in mind, thus protecting both individuals and objects. There is always the danger of small objects being swallowed by young children. In the case of the optiPoint 410, this applies in particular to the connecting cord clip.
Table of Contents Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Protection of the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Location of the Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 General Information. . . . . . . .
Table of Contents Web-based Management Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrator settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 optiPoint 410 economy/standard . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 optiPoint 410 entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Operation Codes Summary. . . . . . . . . . . . . . . . . . . 101 optiPoint 410 economy/standard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administration State . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About the Manual General Information General Information About the Manual The instructions within this manual will help you in administering and maintaining the optiPoint 410. The instructions contain important information for safe and proper operation of the optiPoint 410. Follow them carefully to avoid improper operation and get the most out of your multi-function telephone in a network environment. These instructions describe administration through the operation of optiPoint 410.
General Information About the Manual Notes and Symbols Safety Information that is important for preventing injury or damages is marked specially, as they are important instructions for correct use of the unit. This symbol indicates a hazard. Failure to follow the instructions given may result in injury or in damage to the unit. Key information important for the proper use of the unit is marked with this symbol.
About the Manual General Information Step by Step Operating the telephone J P O K Q or R Lift the handset (off-hook). Replace the handset (on-hook). Conduct a call. Enter a telephone number or code. Increase or reduce the value depending on the current operating mode. optiPoint 410 economy/standard ! Continue? > 2=Configuration? > ã The option appears on the screen. Press the ã key to confirm your selection. ã Look for the select option. Press the á ! keys, until the option appears on the screen.
Setting Up the Telephone Installing the Telephone Setting Up the Telephone This chapter describes how to connect the individual elements of the optiPoint 410 with each other (Æ Installing the Telephone) and how to set up the optiPoint 410 ready for operation (Æ Preparing for Operation).
Installing the Telephone Setting Up the Telephone Starting up the optiPoint 410 Only use switches in the LAN, to which the optiPoint 410 is connected. An operation at hubs can cause serious malfunctions in the hub and in the whole network. The Western plugs of all cable connections must audibly snap into place.
Setting Up the Telephone Installing the Telephone Step by Step Preparing for Operation For the optiPoint 410 economy/standard, follow the sequence described below. The sequence for the optiPoint 410 entry is described from Æ page 15. The start up process sequence describes a standard case of configuration. Network configurations that deviate from the standard case may require additional entries.
Installing the Telephone Setting Up the Telephone Step by Step Only if no DHCP server: 01=Network? > 01=DHCP IP assign? > ! off? > ! 02=Terminal IP addr.? > Change? > ã Confirm. ã Confirm. ã Confirm to switch the DHCP IP assign off. The change is displayed. ã Choose and confirm. ã Confirm. K Enter IP address of the optiPoint 410 (to edit see Æ page 94). ! 03=Terminal mask? > Change? > ã Confirm. The IP address is displayed. ã Choose and confirm. ã Confirm.
Setting Up the Telephone Installing the Telephone Step by Step In all configuration types: ! 02=System? > 01=PBX Address? > Change? > ã Choose and confirm. ã Confirm. ã Confirm. K Enter IP address of the HiPath PBX (to edit see Æ page 94). ! 02=Subscriber number? > Change? > ã Confirm. The IP address is displayed. ã Choose and confirm. ã Confirm. K Enter the subscriber number of the optiPoint 410 (to edit see Æ page 92). ! 00=End? > ã Confirm. The subscriber number is displayed.
Installing the Telephone Setting Up the Telephone Step by Step optiPoint 410 entry If problems are encountered during the initial start up, or if you have queries on individual specifications, the following chapters will be of help: • For specialized information on the administration of the optiPoint 410 see "Alphabetical Reference" Æ page 66. • For descriptions of different configuration-related situations, see "Administration scenarios" Æ page 88.
Setting Up the Telephone Installing the Telephone Step by Step Only if no DHCP server: Press key. @@@ Enter code to switch the DHCP IP assign off. N Terminate the operation. Press key. @A Enter code. K Enter IP address of the optiPoint 410 (to edit see Æ page 94). N Terminate the operation. Press key. @B Enter code. K Enter terminal mask of the optiPoint 410 (to edit see Æ page 94). N Terminate the operation. Press key. @C Enter code.
Installing the Telephone Setting Up the Telephone Step by Step Other settings All other settings of your optiPoint 410 entry must be made through the "Web-based Management Tool" Æ page 54. Open the "System"page in your browser and enter the following parameters: • PBX address Æ page 72 • Participant No. Æ page 80 • Participant password Æ page 80 • System type Æ page 80 Confirm your entries and start the telephone: Press key. II Enter the code. N Confirm the entry.
Administration Administration The following pages describe how to make administration settings for the optiPoint 410 in a HiPath 3000/5000 / HiPath 4000 system. There are different ways to make settings: • Locally on the telephone: – optiPoint 410 economy/standard Æ page 19 – optiPoint 410 entry Æ page 49 • Remote maintenance through LAN: – Web-based Management Tool Æ page 54. – Deployment Tool (for further information see "Administration Manual Deployment Tool").
optiPoint 410 economy/standard Administration Step by Step optiPoint 410 economy/standard In optiPoint 410 economy, the menu numbers deviate partially from the representation given here. In this context, see the menu structure of optiPoint 410 economy Æ page 107. Access to the Administration Menu If you are in the Administration Menu, then the optiPoint 410 cannot be accessed ("offline"). All configuration and diagnostic operations are protected against illegal accesses by the Administrator password.
Administration optiPoint 410 economy/standard Step by Step Configurations DHCP IP Assignment For detailed information see Æ page 69. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. ! 01=Network? > 01=DHCP IP assign? > ã Confirm. ã Confirm. Off? > ã Confirm. On? > ã Confirm. or The change is displayed. Terminal IP Address For detailed information see Æ page 80. Enter "Administration Menu" and go to the Configuration Menu Æ page 19.
optiPoint 410 economy/standard Administration Step by Step Default Route For detailed information see Æ page 68. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. ! 01=Network? > 04=Default route? > ã Confirm. ã Choose and confirm. K Enter IP address (to edit see Æ page 94). ã Confirm. The change is displayed. IP Routing For detailed information see Æ page 73. Enter "Administration Menu" and go to the Configuration Menu Æ page 19.
Administration optiPoint 410 economy/standard Step by Step QoS Layer Options For detailed information see Æ page 78. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. 01=Network? > 06=QoS? > 01=QoS L2/L3? > ã Confirm. ã Choose and confirm. ã Confirm. L2Off/L3Off > ã Confirm. ! L2Off/L3On > ã Choose and confirm. ! L2On/L3Off > ã Choose and confirm. ! L2On/L3Onf > ã Choose and confirm. ! or or or The change is displayed.
optiPoint 410 economy/standard Administration Step by Step Layer 2 Voice For detailed information see Æ page 74. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. ! ! 01=Network? > 06=QoS? > 04=L2 Voice? > ã Confirm. ã Choose and confirm. ã Choose and confirm. K Enter value (to edit see Æ page 92). ã Confirm. The change is displayed. Layer 2 Signalling For detailed information see Æ page 74. Enter "Administration Menu" and go to the Configuration Menu Æ page 19.
Administration optiPoint 410 economy/standard Step by Step VLAN Method For detailed information see Æ page 81. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. 01=Network? > ! 06=QoS? > ! 07=VLAN method? > ã Confirm. ã Choose and confirm. ã Choose and confirm. Manual > ã Confirm. DHCP > ã Choose and confirm. ! or Confirm. The change is displayed. VLAN ID For detailed information see Æ page 81. Enter "Administration Menu" and go to the Configuration Menu Æ page 19.
optiPoint 410 economy/standard Administration Step by Step LAN Port Settings For detailed information see Æ page 75. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. ã Confirm. 01=Network? > 07=Port mode? > 01=LAN port 1 mode > ã Choose and confirm. ã Confirm. 02=LAN port 2 mode? > ã Choose and confirm. 10 Mbit/s half dup > ã Confirm. ! 10 Mbit/s full dup > ã Choose and confirm. ! 100 Mbit/s half dup > ã Choose and confirm.
Administration optiPoint 410 economy/standard Step by Step Domain Name For detailed information see Æ page 69. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. ! 01=Network? > 09=Domain name? > Change? > ã Confirm. ã Choose and confirm. ã Confirm. K Enter value (to edit see Æ page 93). ã Confirm. The change is displayed. System Type For detailed information see Æ page 80. ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19.
optiPoint 410 economy/standard Administration Step by Step Subscriber Number For detailed information see Æ page 80. ! ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19. 02=System? > 03=Subscriber number? > ã Choose and confirm. ã Choose and confirm. K Enter value (to edit see Æ page 92). ã Confirm. The change is displayed. Subscriber Password For detailed information see Æ page 80. ! ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19.
Administration optiPoint 410 economy/standard Step by Step LDAP Server Port For detailed information see Æ page 71. "LDAP Server Port" cannot be configured for the optiPoint 410 economy. ! ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19. 03=Appl.? > 01=LDAP? > 02=LDAP server port? > ã Choose and confirm. ã Confirm. ã Choose and confirm. K Enter value (to edit see Æ page 92). ã Confirm. The change is displayed. WAP Mode For detailed information see Æ page 82.
optiPoint 410 economy/standard Administration Step by Step WAP Server Address For detailed information see Æ page 82. "WAP Server Address" cannot be configured for the optiPoint 410 economy. ! ! ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19. 03=Appl.? > 02=WAP? > 02=WAP server address?> ã ã ã K ã Choose and confirm. Choose and confirm. Choose and confirm. Enter IP address (to edit see Æ page 94). Confirm. The change is displayed.
Administration optiPoint 410 economy/standard Step by Step Help Intranet URL Base For detailed information see Æ page 73. "Help Internet URL Base" cannot be configured for the optiPoint 410 economy. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. 03=Appl.? ! > 04=Help intranet URL? > ã ã K ã Confirm. Choose and confirm. Enter value (to edit see Æ page 93). Confirm. The change is displayed. External Access For detailed information see Æ page 71.
optiPoint 410 economy/standard Administration Step by Step Local Country Code For detailed information see Æ page 77. "Local Country Code" cannot be configured for the optiPoint 410 economy. ! ! ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19. 03=Appl.? > 05=Canonical dialling? > 03=Local Country Code?> ã ã ã K ã Choose and confirm. Choose and confirm. Confirm. Enter value (to edit see Æ page 92). Confirm. The change is displayed.
Administration optiPoint 410 economy/standard Step by Step Local District Code For detailed information see Æ page 77. "Local District Code" cannot be configured for the optiPoint 410 economy ! ! ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19. 03=Appl.? > 05=Canonical dialling? > 06=Local District Code? > ã Choose and confirm. ã Choose and confirm. ã Confirm. K Enter value (to edit see Æ page 92). ã Confirm. The change is displayed.
optiPoint 410 economy/standard Administration Step by Step FTP Account Name For detailed information see Æ page 72. ! ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19. 04=File Transfer? > 05=FTP account name? > ã Choose and confirm. ã Choose and confirm. K Enter value (to edit see Æ page 93). ã Confirm. The change is displayed. FTP Username For detailed information see Æ page 72. ! ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19.
Administration optiPoint 410 economy/standard Step by Step Application Filename For detailed information see Æ page 66. ! ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19. 04=File Transfer? > 08=App. filename? > ã Choose and confirm. ã Choose and confirm. K Enter value (to edit see Æ page 93). ã Confirm. The change is displayed. LDAP Template Filename For detailed information see Æ page 76. "LDAP Template Filename" cannot be configured for the optiPoint 410 economy.
optiPoint 410 economy/standard Administration Step by Step SNMP Trap IP Address For detailed information see Æ page 79. ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19. 05=SNMP? > 01=SNMP trap address? > ã Choose and confirm. ã Confirm. K Enter IP address (to edit see Æ page 94). ã Confirm. The change is displayed. SNMP Password For detailed information see Æ page 79. ! ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19.
Administration optiPoint 410 economy/standard Step by Step Compression For detailed information see Æ page 67. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. ! 06=Speech? > ! 02=Compression? > ã Choose and confirm. ã Choose and confirm. G.729 > ã Confirm. G.723 > ã Choose and confirm. ! or The change is displayed. Silence Suppression For detailed information see Æ page 79. ! ! Enter "Administration Menu" and go to the Configuration Menu Æ page 19.
optiPoint 410 economy/standard Administration Step by Step Time Zone Offset For detailed information see Æ page 81. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. ! ! 07=Date/Time? > 02=Timezone offset? > ã Choose and confirm. ã Choose and confirm. K Enter value (to edit see Æ page 92). ã Confirm. The change is displayed. Daylight Saving For detailed information see Æ page 68. Enter "Administration Menu" and go to the Configuration Menu Æ page 19.
Administration optiPoint 410 economy/standard Step by Step Date For detailed information see Æ page 68. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. ! ! 07=Date/Time? > 05=Date > ã Choose and confirm. ã Choose and confirm. K Enter value (to edit see Æ page 92). ã Confirm. The change is displayed. Time For detailed information see Æ page 80. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. ! ! 07=Date/Time > 06=Time > ã Choose and confirm.
optiPoint 410 economy/standard Administration Step by Step Factory Reset For detailed information see Æ page 71. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. Resetting can lead to the failure of all the functions of the optiPoint 410. Ensure that you have all the required information for start up Æ page 12. ! ! 08=Phone Administration?> 02=Factory Reset? > Yes > ã Choose and confirm. ã Choose and confirm. ã Choose and confirm.
Administration optiPoint 410 economy/standard Step by Step Diagnostics Display Test For detailed information see Æ page 69. Enter "Administration Menu" and go to the Diagnostics Menu Æ page 19. 01=Display test? > ã Confirm. ABCDEFGHIJKLMNOPQRSTUVWX YZ ! ! ! abcdefghijklmnopqrstuvwx yz 0123456789!"#$%&’()*+,-. /:;<=>?[¥]^_{|}ËÁ <> „„„„„„„„„„„„„„„„„„„„„„„„ „„„„„„„„„„„„„„„„„„„„„„„„ ! Press key to show the next display. Press key to show the next display. Press key to show the next display.
optiPoint 410 economy/standard Administration Step by Step Key Test For detailed information see Æ page 74. Enter "Administration Menu" and go to the Diagnostics Menu Æ page 19. ! 03=Key test? > Please press key > ã Choose and confirm. e.g. !, Q or D Press any key (except ã) and read the display. ã Confirm to end the test. Audio Loop Test For detailed information see Æ page 67. ! Enter "Administration Menu" and go to the Diagnostics Menu Æ page 19. 04=Audio loop test? > ã Choose and confirm.
Administration optiPoint 410 economy/standard Step by Step PING Test For detailed information see Æ page 78. ! Enter "Administration Menu" and go to the Diagnostics Menu Æ page 19. 07=Ping Test? > ã Choose and confirm. 01=User specified IP? > ã Confirm. 02=Gateway? > ã Choose and confirm. 03=DL server address? > ã Choose and confirm. 04=Default Router IP? > ã Choose and confirm. 05=Route 1 Gateway IP?> ã Choose and confirm. 06=Route 2 Gateway IP?> ã Choose and confirm.
optiPoint 410 economy/standard Administration Step by Step Line Status For detailed information see Æ page 76. ! ! Enter "Administration Menu" and go to the Diagnostics Menu Æ page 19. 08=Line test? > Off? > ã Choose and confirm. ã Confirm. On? > ã Choose and confirm. or The change is displayed.
Administration optiPoint 410 economy/standard Step by Step Downloads/Uploads Download Application For detailed information see Æ page 70. Enter "Administration Menu" and go to the Configuration Menu Æ page 19. ! 04=File Transfer? > 01=DL application? > ã Choose and confirm. ã Confirm. If no file name were defined Æ page 34, you have to browse to the file Æ page 45. After the download is completed, the phone restarts. Download LDAP Template For detailed information see Æ page 70.
optiPoint 410 economy/standard Administration Step by Step Browse interface on optiPoint 410 economy If no filename was specified for the data transfer during a download/upload operation from the telephone, a directory and file selection menu appears in the optiPoint 410 economy. Main_Directory Ipphone.app 8 3 Example: The top line of the display shows the directory name (if known) and the total number of elements in the current directory (i.e. 8).
Administration optiPoint 410 economy/standard Step by Step Restart By entering code A @ C Press keys simultaneously to enter "Administration Menu". J Lift handset. AIM Press keys simultaneously. P Replace handset. or RQMB Press these keys in sequence. Restart? > ã Confirm. By pulling the power plug Disconnect the red Western plug of the power supply unit cable (Pos. 3 Æ page 10) or, if "Power over LAN", disconnect the LAN cable (Pos. 1 Æ page 10) from the optiPoint 410 for a few seconds.
optiPoint 410 economy/standard Administration Step by Step Error Messages No IP address No IP address The DHCP server cannot assign any terminal IP address Æ page 80. Possible solution: Check the DHCP server. No LAN connection No Network The telephone is unable to find a network. Possible solution: Check the network cable. No valid registration password No HiPath password error The PBX No. Æ page 72, Participant No. Æ page 80, and/or the participant password Æ page 80 are invalid.
Administration optiPoint 410 economy/standard Step by Step Other error messages No Database The connection or login to the database failed. PABX not found No IP connection to the gateway. Client not registered The telephone is not correctly arranged through HiPath Manager E. Reject cause unknown No client licenses exist in the gateway. (Empty display) No connection to the power supply Æ page 10.
optiPoint 410 entry Administration Step by Step optiPoint 410 entry After integrating the optiPoint 410 entry entry into your network successfully Æ page 15, you can make all other settings through the "Web-based Management Tool" Æ page 54. Entering the administration area If you are in the administration area, you cannot reach the optiPoint 410 ("offline"). All configuration and diagnostic operations are protected against illegal accesses by the Administrator password.
Administration optiPoint 410 entry Step by Step Restart Making changes in the administration area Æ page 49. ADG Press keys simultaneously. or CEN Press keys simultaneously. K Enter the Administrator password (default: 123456 Æ page 92). During start-up the LEDs momentarily illuminate in succession. Reset factory settings The resetting can lead to the failure of all the functions of the optiPoint 410. Ensure that you have all the necessary information for start up Æ page 15.
optiPoint 410 entry Administration Step by Step Error Messages The LEDs flash till you switch to the Administration Mode Æ page 49. LEDs on the phone: No IP address The DHCP server cannot assign a terminal IP address Æ page 80. Possible solution Check the DHCP server. No terminal screen The DHCP server cannot assign a terminal screen Æ page 80. Possible solution Check the DHCP server. No Default Route The DHCP server cannot assign a default route Æ page 68. Possible solution Check the DHCP server.
Administration optiPoint 410 entry Step by Step No terminal screen is set The DHCP IP assignment Æ page 69 is switched off and no terminal screen is configured. Possible solution Activate the DHCP IP assignment Æ page 16. Enter the terminal IP address Æ page 16. No Default Route is set The DHCP IP assignment Æ page 69 66 is switched off and no default route is configured. Possible solution Activate the DHCP IP assignment Æ page 16. Enter the default route eingeben Æ page 16. No Participant No.
optiPoint 410 entry Administration Step by Step No PBX address No PBX address Æ page 72 is configured. Possible solution Enter the PBX address Æ page 17. The PBX does not react The telephone cannot find the PBX Æ page 85. Possible solution Check the PBX. Log in failed The PBX No. Æ page 72, Participant No. Æ page 80, and/or the participant password Æ page 80 are invalid. Possible solution Change the PBX address Æ page 72. Change the Participant No. Æ page 80. Change the participant password Æ page 80.
Administration Web-based Management Tool Step by Step Web-based Management Tool General The optiPoint 410 is equipped with an HTTP web server that permits the mapping of the telephone's content on the web browser of a PC integrated in the LAN ("Webbased Management Tool"). For this, the IP data of the optiPoint 410 Æ page 101 and the PC must be arranged correctly. The web-based management tool contains the following formula elements: Administration To go to the corresponding page, click on the link.
Web-based Management Tool Administration The start page of the optiPoint 410 web server is displayed (example optiPoint 410 standard). Click on "Administration". Enter the administrator password for this optiPoint 410 telephone and click on "Login".
Administration Web-based Management Tool General Information Administrator settings Gatekeeper settings Applications LDAP settings (optiPoint 410 standard only) 56
Web-based Management Tool Administration WAP gateway (optiPoint 410 standard only) Canonical dialling (optiPoint 410 standard only) Miscellaneous (optiPoint 410 standard only) 57
Administration Web-based Management Tool File transfer („LDAP template filename“ and „DSM filename“ only at optiPoint 410 standard) Network and routing („LAN Port 2 Mode“ only at optiPoint 410 standard) 58
Web-based Management Tool Administration Audio settings Quality of Service SNMP settings 59
Administration Web-based Management Tool Date/Time settings Download application The "Download application" Æ page 70 link leads to the concerned download page on which more information is provided. Download LDAP template The "Download LDAP template" Æ page 70 link leads to the concerned download page on which more information is provided.
Web-based Management Tool Administration Diagnostics Restart terminal This link leads to the page on which you can trigger a restart of the optiPoint 410. Other information on this page.
Administration The optiPoint 410 Display Module The optiPoint 410 Display Module LDAP configuration The following preconditions must be fulfilled to use the corporate telephone directory: • An LDAP server is available and the server data is entered in the Display Module (see below). • The LDAP template matching the server configuration was installed Æ page 63. The LDAP configuration area is protected against unauthorized access through a password.
The optiPoint 410 Display Module Administration Install LDAP template To start the application, click on the symbol on the start page. LDAP Open the context menu and select "LDAP template". abc OK Open the display keyboard and enter the administrator password. Confirm. Settings 1/2 abc FTP Parameters ? Server: 137.128.15.
Administration The optiPoint 410 Display Module LDAP template example Template-String declaration SEARCHBASIC "O=SIEMENS COMM, C=GB" organisation and specification of country SEARCHFILTER1 = "surnameNational,Surname" search criterion (fast and advanced) SEARCHFILTER2 = "givenNameNational,First-name" search criterion (fast and advanced) SEARCHFILTER3 = "department,Department" search criterion (advanced) SEARCHFILTER4 = "localityShortCode,Location" search criterion (advanced) SEARCHFILTER5 = "ou,Org.
The optiPoint 410 Display Module Administration 65
Alphabetical Reference Description of functions Alphabetical Reference This glossary offers basic information that can be used by the administrator to carry out configuration- and diagnostics-related jobs in the optiPoint 410. • The Chapter “Description of functions“ explains alphabetically sorted terms that, for instance, you will encounter in the menus.
Description of functions Alphabetical Reference Audio Loop Test • The test activates the microphone and the loudspeaker in the handset. • You can check these components by speaking and listening. Æ page 41 Audio Mode • “Codec“ Æ page 67 Autodiscovery Server Address • Further description ... (entry) Autodiscovery Server Port • Further description ... (entry) Clear User Data • With this function you can delete all the entries made by the user in the optiPoint 410.
Alphabetical Reference Description of functions Configuration Filename • Specify the name of the file containing the configuration data of the optiPoint 410 enthält. • The file must exist in a defined directory on the Æ FTP server (Æ Download Server Address, Æ FTP Path). • Valid values: 1 ... 24 characters and corresponding to the DOS conventions (8.3). • Standard name Æ page 95. • Text editor in the optiPoint 410 Æ page 93.
Description of functions Alphabetical Reference DHCP IP Assignment • Activate this option if the required IP data of the telephone should be assigned dynamically by a Æ DHCP server. • If no DHCP server is available in the IP network, please deactivate this option. In this case, the data corresponding to the Æ Terminal IP Address, Æ Terminal Mask and Æ Default Route must be defined manually. • A restart is necessary after the change. • Standard value Æ page 95.
Alphabetical Reference Description of functions Download DSM Application • Can be configured only for optiPoint 410 standard/advance and is required only if an optiPoint 410 Display Module is used. • Use this function to download an updated software version for the optiPoint 410 Display Module from the Æ FTP server.
Description of functions Alphabetical Reference Download Server Address • Enter the Æ IP address of the Æ FTP server to upload and download files from and to the optiPoint 410. • Standard value Æ page 95. • IP editor in optiPoint 410 Æ page 94. Æ page 32 Æ page 58 DSM Application Filename • Can be configured only for optiPoint 410 standard/advance, and is required only if an optiPoint 410 Display Module is used. • Enter the name of the file containing the software of the optiPoint 410 Display Module.
Alphabetical Reference Description of functions Firmware Download Filename • “Application Filename“ Æ page 66. FTP account Name • Valid values: 1 ... 24 characters • Standard value Æ page 95. • Text editor in optiPoint 410 Æ page 93. Æ page 33 Æ page 58 FTP Password • Enter the password defined in the Æ FTP server as password for accessing this server. • The password must match the Æ FTP Username. • Valid values: 1 ... 24 characters. • Standard password Æ page 95.
Description of functions Alphabetical Reference Gatekeeper Identifier • Further description... (entry) H.235 Security Profile • Further description ... (entry) Help Internet URL Base • Can be configured only for the optiPoint 410 standard/advance. • Enter the domain name of the server that provides the online help for the optiPoint 410 on the Internet here. • Standard name Æ page 95. • Text editor in optiPoint 410 Æ page 93.
Alphabetical Reference Description of functions Jitter Buffer • Select the duration of the intermediate storage here (number of data packets) that changes the effect of the Æ Jitter. • • • Short 2 packets Medium 4 packets Long 6 packets The more stable the network connection, the shorter the selected buffer time (less voice delay). Depending on the frequency at which the data packets are sent by the terminal devices (e.g., 20 ms or 120 ms), this setting has a markedly different effect.
Description of functions Alphabetical Reference LAN Port Settings • The PC port settings can be configured only for the optiPoint 410 standard/advance. • Here you must define the bandwidth at which the optiPoint 410 should be run. The required value depends on the bandwidth that the switch or router supports in the network.
Alphabetical Reference Description of functions LDAP or XML • Further description ... (DSM) LDAP server Port • Can be configured only for the optiPoint 410 standard/advance. • If an Æ LDAP server is being used, enter the Æ Port number here for communication with this server. • Valid values: 1 ... 65535. • Number editor in optiPoint 410 Æ page 92. Æ page 28 Æ page 56 LDAP Template Filename • Can be configured only for the optiPoint 410 standard/advance.
Description of functions Alphabetical Reference Local Area Code • Can be configured only for the optiPoint 410 standard/advance. • Specify the local area code of your company here, e.g., "89" for Munich. • Canonical format Æ page 83. • Standard value Æ page 95. • Number editor in optiPoint 410 Æ page 92. Æ page 31 Æ page 57 Local Country Code • Canonical format Æ page 83. Æ page 31 Æ page 57 Local District Code • Can be configured only for the optiPoint 410 standard/advance.
Alphabetical Reference Description of functions National Dial Prefix • Canonical format Æ page 83. Æ page 31 Æ page 57 Number Field Format Information • Further description ... (DSM) PBX Address • Enter the Æ IP address of the Æ PBX which operates with the optiPoint 410. • IP editor in optiPoint 410 Æ page 93. Æ page 26 Æ page 56 PC Port Settings • “LAN Port Settings“ Æ page 75 PING Test • Conduct a Æ PING test to check whether a server or another terminal device (e.g.
Description of functions Alphabetical Reference ROM Test • You can test the Æ ROM memory of your optiPoint 410. • The results are displayed after the test is over. Æ page 41 Æ page 61 Search Fields Presented • Further description ... (DSM) Security Time Window • Further description ... (entry) Silence Suppression • With this switch you can define whether the suppression of background noise should be activated during silence (no conversation). • Standard value Æ page 95.
Alphabetical Reference Description of functions Subscriber Number • Enter the subscriber number for the optiPoint 410 here. • The number can be 1 to 24 characters long. • This number is used as the internal telephone number. • Number editor in optiPoint 410 Æ page 94. Æ page 27 Æ page 56 Subscriber Password • Further description ... • Password editor Æ page 92. Æ page 27 Æ page 56 System Type • Select the type of the used communication platform here.
Description of functions Alphabetical Reference Time Zone Offset • Make an entry here only if an Æ SNTP server provides time zone information. • The specification describes the shift in hours corresponding to the time zone information of the SNTP server. • Standard value Æ page 95. • Integer editor in optiPoint 410 Æ page 94. Æ page 37 Æ page 60 Upload Configuration • Use this function to load (back up) an optiPoint 410 configuration on the Æ FTP server.
Alphabetical Reference Description of functions WAP Access Password • Further description ... (DSM) WAP Access User Name • Further description ... (DSM) WAP Gateway/Proxy IP Address • Further description ... (DSM) WAP Connection Type/Mode • Can be configured only for the optiPoint 410 standard/advance. • Choose the protocol over which the data transfer should take place for WAP applications: Æ HTTP or Æ WSP.
Abbreviations and Specialized Terms Alphabetical Reference Abbreviations and Specialized Terms You will find more information in the relevant literature on the Network Technology and Æ VoIP. Canonical Format The canonical format is an international standardisation of call numbers. In order for to be able to dial these numbers correctly, the dialing rules (conversion information) must be defined.
Alphabetical Reference Abbreviations and Specialized Terms G.723 Audio protocol for compressed voice transmission. The quality is worse than in Æ G.711 and Æ G.729. Requires a bandwidth of about 6 kbit/s. G.729 Audio protocol for compressed voice transmission. The quality is worse than in Æ G.711 and better than in Æ G.723. Uses a bandwidth of about 8 kbit/s. Gateway Mediation components between two different network types, e.g., Æ IP network and ISDN network. HFA Abbreviation for "Hicom Feature Access".
Abbreviations and Specialized Terms Alphabetical Reference Layer 3 3rd layer (Network Layer) of the 7-layer OSI model for describing the data transmission interfaces. LDAP Abbreviation for "Lightweight Directory Access Protocol". Simplified protocol for accessing standardized directory systems, e.g., a company telephone directory. LCD Abbreviation for "Liquid Crystal Display". Display of numbers, text or graphics with the help of liquid crystal technology. LED Abbreviation for "Light Emitting Diode".
Alphabetical Reference Abbreviations and Specialized Terms QoS Abbreviation für „Quality of Service". Describes the subjectively ascertainable quality (service quality) of a voice connection through Æ IP networks. Properties of QoS are packet loss rate, packet delay, delay deviation, reserved bandwidth, type and bit rate (variable, constant or unspecified). RAM Abbreviation for "Random Access Memory". Memory with read / write access. ROM Abbreviation for "Read Only Memory". Memory with read only access.
Abbreviations and Specialized Terms Alphabetical Reference VoIP Abbreviation for "Voice over IP". E.g., voice transmission through Æ IP technology. WAP Abbreviation for "Wireless Application Protocol". Synonym for graphical applications on mobile telephones, organizers and other suitable terminal devices, transferred in accordance with the protocol by the same name. WSP Abbreviation for "Wireless Session Protocol". Protocol for transferring data to Æ WAP-enabled terminal devices.
Administration scenarios Setting up the FTP server Administration scenarios Setting up the FTP server There are several possibilities of performing upload and download operations for the optiPoint 410. • By operating the telephone, Æ page 44. • With the help of a web interface in an Internet browser (e.g., Internet Explorer 5.5), Æ page 54. • By using the "Deployment Tool" program (integral component of the HiPath Manager E). Meaningful while supplying several telephones simultaneously.
Setting up the FTP server Administration scenarios Installation and configuration 1. Install the software (in the example "3Cserver", that can be downloaded from http://www.3com.com). 2. Start the server program. 3. You can set up user profiles or permit anonymous access, as in this example. This is the simpler variant in which it is not possible to assign different access rights to different users.
Administration scenarios Setting up the FTP server Check handset functionalities • • • Check whether the plugs at the two ends of the handset cable are inserted correctly (handset engaged) Æ page 10. Carry out an Audio Loop test. – More information on “Audio Loop Test“ Æ page 67. – Æ page 41 Ensure that the handset microphone is not switched off. – For more information, see the operating instructions of the optiPoint 410.
Setting up the FTP server Administration scenarios Improve speech quality • • • • Change the QoS parameters. – More information on “QoS L2/L3“ Æ page 78. – Æ page 22 Æ page 61 Increase the "Jitter" buffer time for the optiPoint 410 entry. – More information on “Jitter Buffer“ Æ page 74.. Change the voice compression. – More information on “Audio Mode“ Æ page 67, “Codec“ Æ page 67, “Compression“ Æ page 67. – Æ page 35 Æ page 36 .
Editors Number Editor Editors optiPoint 410 entry only: The edited characters are displayed binary coded on the LEDs of the optiPoint 410 entry Æ page 98. Number Editor Permitted: Numeric values. K Specify the numbers. á Press this key to delete one character at a time to the left. Q R In case of negative numbers, press this key to change the prefixed sign. Example: 2235 optiPoint 410 entry only: It is not possible to edit an existing string. The string will be overwritten by the new text.
Number Editor Editors Text Editor Character entry is performed by multiple presses of the keypad keys according to the following tables. This also applies to entry of alphanumeric passwords Æ page 92. Example: "+" = press the N key 17 times. Key 1x A B C D E F G H I @ M N 2x 3x 4x a b c 2 d e f 3 g h i 4 j k l 5 5x 6x 7x 8x 9x 10x 11x 12x % / ( ) = 1 m n o 6 p q r s t u v 8 w x y z (1) . - 0 .
Editors Number Editor IP Number Editor Permitted: Integer values from 0 to 255 and dots ("."). M Press key to write dots between the IP fields. Leading zeros will be ignored. Example: 192.168.1.50 optiPoint 410 entry only: It is not possible to edit an existing string. The string will be overwritten by the new text. Date and time editor optiPoint 410 economy/standard only K Enter the numbers. Field Permitted Value Day 01 ... 31 Month 01 ... 12 Year 00 .. 99 Hour 00 ... 23 Minute 00 ...
Standard value Factory Default Settings Factory Default Settings Standard value Function standard value Administration password Æ Passwords Functions 123456 Application DL filename (1) ipphone.app Audio mode G.711 always Configuration DL filename OP400-28069 Default route 0.0.0.0 DHCP IP assign on DL server IP address 0.0.0.0 Domain name E164 address null FTP account name guest FTP password Æ Passwords Functions 123abc FTP path null FTP username guest Gatekeepers (1) 0.0.0.
Factory Default Settings Standard value Function standard value SNTP IP address 0.0.0.0 Terminal IP address 0.0.0.0 Terminal mask 0.0.0.0 Time to live 3 Time zone offset +0 TimeWindow 10 User password Æ Passwords Functions null (1) Filename is postfixed by a letter a, b, c or d for the various language packages. Passwords Functions 96 Password Function setting User Password Protects the user-specific settings of the optiPoint 410.
Standard value Factory Default Settings Programmable Keys optiPoint 410 economy/standard Taste Funktion HiPath 3000/5000 Funktion HiPath 4000 1 Program/Service Program/Service 2 Redial Redial 3 Mute Mailbox 4 Speaker Speaker 5 - Call pickup 6 - Call park 7 - Release 8 - Show used line 9 - Ringer cutoff 10 - Privacy 11 - Hold 12 Release Exclusive hold Key-Layout economy/standard 1 5 2 6 3 7 4 8 9 10 11 12 97
Data Visualisation (optiPoint 410 entry only) Status Messages Data Visualisation (optiPoint 410 entry only) For error messages on the optiPoint 410 entry see Æ page 51. Status Messages Quiescent State Administration State Download File Complete Binary encoded ASCII table The table illustrates in which way characters are displayed on the LEDs of the optiPoint 410 entry. .
Status Messages Technical data Technical data optiPoint 410 economy/standard Protocols H.323, H.225, H.245, TCP/IP, FTP, DHCP, SNTP Gatekeeper routed and direct routed call model Voice algorithms G.711 (64 kbit/s), G.723.1 (6,4 kbit/s) Room echo compensation Interfaces IEEE 802.
Technical data Status Messages optiPoint 410 entry Protocols H.323, H.225, H.245, TCP/IP, FTP, DHCP, SNTP Gatekeeper routed and direct routed call model Voice algorithms G.711 (64 kbit/s), G.723.1 (6,4 kbit/s) Room echo compensation Interfaces IEEE 802.
optiPoint 410 economy/standard Operation Codes Summary Operation Codes Summary In the following pages you will find a list of the reference numbers corresponding to the administration and diagnostics functions in the optiPoint 410 economy/standard and the optiPoint 410 entry in the alphabetical order. optiPoint 410 economy/standard Administration State Operation optiPoint 410 economy optiPoint 410 standard Refer to Configurations A@C (simult.) ã K ã A@C (simult.
Operation Codes Summary optiPoint 410 economy/standard Operation optiPoint 410 economy (Æ Administration State) optiPoint 410 standard (Æ Administration State) Refer to FTP Username @C @D UT K ã @D @F UT K ã Æ page 72 Help Internet URL - @C @C K ã Æ page 73 Help Intranet URL - @C @D K ã Æ page 73 International Prefix - @C @E @B UT K ã Æ page 73 Language - @C @F UT ! ã Æ page 75 Layer 2 Default ã @F @FUUT K ã ã @F @FUUT K ã Æ page 74 Layer 2 Signalling ã @F @EUUT K ã ã @F @EUU
optiPoint 410 economy/standard Operation optiPoint 410 economy (Æ Administration State) SNTP Server Address @F ã K ã Subscriber number @B @C K ã Subscriber password @B @D K ãU UT K ã Operation Codes Summary optiPoint 410 standard (Æ Administration State) Refer to @G ã K ã Æ page 79 @B @C K ã Æ page 80 @B @D K ãU UT K ã Æ page 80 System Type @B ã K ã @B ã K ã Æ page 80 Terminal IP Address ã @B K ã ã @B K ã Æ page 80 Terminal Mask ã @C K ã ã @C K ã Æ page 80 Time @F @F K ã @G @F K ã
Operation Codes Summary optiPoint 410 entry Further functions Operation optiPoint 410 economy (Æ Administration State) optiPoint 410 standard (Æ Administration State) Restart QBH (simult.) QBH (simult.) J AIM (simult.) P ã or RQMB (in sequence) ã J AIM (simult.) P ã or RQMB (in sequence) ã Refer to optiPoint 410 entry Administration area Operation optiPoint 410 entry Refer to Configurations A@C (simult.
optiPoint 410 standard Menu structure Menu structure The following table shows a concerned overview of the menu structure of the optiPoint 410 standard and optiPoint 410 economy (Æ page 107). optiPoint 410 standard Menu |--- Administration? | |--- 01=Configuration? | | |--- 01=Network? | | | |--- 01=DHCP IP assign? | | | |--- 02=Terminal IP addr.
Menu structure optiPoint 410 standard Menu | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 106 Operation steps Explanation |--- 03=Appl.
optiPoint 410 standard Menu | |--- 02=Diagnostics? | | |--- 01=Display test? | | |--- 02=LED test? | | |--- 03=Key test? | | |--- 04=Audio loop test? | | |--- 05=RAM test? | | |--- 06=ROM test? | | |--- 07=Ping Test? | | | |--- 01=User specified IP | | | |--- 02=Gateway? | | | |--- 03=DL server address? | | | |--- 04=Default Router IP? | | | |--- 05=Route 1 Gateway IP? | | | |--- 06=Route 2 Gateway IP? | | | |--- 07=SNMP trap address? | | | |--- 08=Terminal IP addr.
Menu structure optiPoint 410 standard Menu | | |--- 02=System? | | | |--- 01=System type? | | | |--- 02=PBX address? | | | |--- 03=Subscriber number? | | | |--- 04=Subscriber password? | | | |--- 00=End? | | |--- 03=File transfer? | | | |--- 01=DL application? | | | |--- 02=DL server address? | | | |--- 03=FTP account name? | | | |--- 04=FTP username? | | | |--- 05=FTP password? | | | |--- 06=App.
Index Index The colored page numbers lead in each case to the description of the operation at the following device/surface • optiPoint 410 economy/standard • optiPoint 410 entry • Web-based Management Tool • Bold: Explanations in Glossar A Abbreviations Administration area Administration Password Administration scenarios Administrationszustand Application Filename Application Version Audio Loop Test optiPoint 410 eco/stand Audio Mode Autodiscovery Server Address Autodiscovery Server Port 83 49 38, 66 88
Index G Gatekeeper Identifier 73 H H.
Index optiPoint 410 eco/stand 22 RAM Test optiPoint 410 eco/stand Registration Time to Live Restart optiPoint 410 entry optiPoint 410 eco/stand/ ROM Test optiPoint 410 eco/stand 78 41 78 R 50 46 79 41 100 80 20 80 20 38, 80 37, 81 U Upload Configuration 81 V S Search Fields Presented Security Time Window Serial number Silence SNMP Password SNMP Trap Address SNMP Trap IP Address SNMP Trap Port SNTP Server Address SNTP Server IP Address Software-Version, determine Specialized terms Start up not succ
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