User's Manual

Step by step

Enhanced phone functions

Call waiting (second call)

You can accept a second incoming call in the course of

an ongoing call. The caller hears the on-hook signal

while you hear a call-waiting signal tone.

You can ignore or accept the second call. Before you ac-

cept the second call, you can end the first call or place

it on hold for subsequent retrieval.

You can block the second call or the signal tone

( page 70).

Accepting a second call

Prerequisite: You are conducting a call and call waiting

is allowed ( page 70).

In the pop-up menu:

Select and confirm the option shown.

You can talk to the second party.

The connection to the first party is on hold.

You can still

• toggle between an initial and second call or

• put on hold and retrieve second and first call

successively page 37

• initiate a conference

Consultation call from second call

If the second call is your active call you can initiate a

consultation call from it.

Prerequisite: The administrator must have approved

the consultation in the second call.

From a consultation call in the second call you can

• initiate a conference

• toggle between the second call and a consultation

call

• put on hold and retrieve second and first call succes-

sively  page 37

• transfer a call

• disconnect the calls again

During a consultation in the second call, the first call is

parked and can only be unparked when the consultation

or second call ends or these calls were connected.