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All part numbers beginning with BT300 will be eligible for a credit under unused returns. Such returns will not be allowed for part numbers
beginning with BTE or BTC, which are customized VFDs. To be eligible for credit as an unused return the following criteria must be met:
(1) the Product must be in its original packaging; (2) the Product must be the current version of the Product; (3) the Product must be in
saleable condition as new Product and never been installed; and (4) the request for the return must be received by Siemens no later than
50 days from date of original shipment by Siemens. Returns not meeting the stated criteria will not be accepted and will be returned to
the sender at the sender’s expense. Unless otherwise agreed by Siemens in writing, VFD unused returns are subject to a 25% restocking
charge and must be returned via freight pre-paid.
20. Product Specific Terms for Desigo CC and Cerberus DMS Software
The product specific terms and conditions set for in this section are specific to Siemens’ Desigo CC and Cerberus DMS Software and not
to any other software offered by Siemens. These terms are additional to the terms in this Agreement and the EULA for Desigo CC and
Cerberus DMS Software. To the extent that these product specific terms are in conflict with the terms of this Agreement or the EULA for
Desigo CC and Cerberus DMS Software, these terms will take precedence with respect to Desigo CC and Cerberus DMS Software.
a) Only Desigo CC and Cerberus DMS Software that has not been activated (i.e., when a user has or had someone else enter that software
into the Siemens licensing system) by a corresponding license key can be returned.
b) Return requests must be sent within 6 months of purchase.
c) A credit to refund must be provided for the cost of the returned licenses.
d) There is a deduction of $350 restocking charge from the credit for each order returned.
e) Credits for valid returns to Siemens will be made within a reasonable amount of time from its receipt.