Documentation HiPath 500, HiPath 3000, HiPath 5000 OpenStage 60 T/80 T OpenStage Key Module User Guide Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.
Important information Important information For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US). Q Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.
Important information Location of the telephone • • • • • The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C. To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
Contents Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Support on the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Applications available on your OpenStage phone 32 Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephony interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Phonebooks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LDAP directory. . . . . . . . . . . . . . . . . . . . . . .
Contents Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .55 Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call for another phone . . . . . . . . . . . . . . . . . . . . . . . . . Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering calls from the entrance telephone and opening the door. . . .
Contents Deactivating call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using system forwarding instructions. . . . . . . . . . . . . . . . . . . . . . . . . . Call forwarding no reply (CFNR). . . . . . . . . . . . . . . . . . . . . . . . . . . . Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.) . . . . 84 85 85 86 Programming sensor keys . . . . . . . . . . . . . . . . . . . . . 87 Configuring function keys . . . . . . .
Contents Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . 114 Locking another telephone to prevent unauthorized use . . . . . . . . . . 115 Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 More functions/services. . . . . . . . . . . . . . . . . . . . . .117 Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Forwarding calls on trunks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . 141 Using team functions . . . . . . . . . . . . . . . . . . . . . . . . 142 Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a call for another member of your team . . . . . . . . . . . . . . . Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Linking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending a vCard. . . .
General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: • The function is not configured for you or your telephone. Please contact your system support representative.
General information Intended use The OpenStage phone was designed as a device for voice transmission and should be used on a desk. Any other use is regarded as unauthorized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communications platform can be obtained from your service technician.
General information Multi-line telephone, executive/secretary functions Your OpenStage 60/80 T is a "multi-line telephone". This means that your service personnel can configure multiple lines on your phone, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls. The programmable sensor keys function as line keys on multi-line phones ! page 134.
Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. The only difference between the OpenStage 80 T and OpenStage 60 T is in their casing. The user interface of your OpenStage 60 T/80 T The diagram shows an OpenStage 60 T, the description applies to both product variants. 9 5 2 6 1 3 7 8 4 10 1 You can make and receive calls as normal using the handset.
Getting to know your OpenStage phone Ports on the underside of the phone USB (For example, 1st party CTI or OpenStage Manager) USB memory stick [1] HiPath Headset Power supply unit Handset Port for key modules OpenStage operating features OpenStage Display type Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset Bluetooth USB master/slave[1] Interface for key modules OpenStage phone adapter 80 T Color TFT 60 T Color TFT 320x240 320x240 8 8 ; ; ; ; ; ; ; ; ; ;
Getting to know your OpenStage phone OpenStage Manager This program offers an additional option for tailoring your phone to your personal needs.
Getting to know your OpenStage phone OpenStage Key Module The OpenStage Key Module is a key module attached to the side of the phone that provides 12 additional illuminated, programmable keys. Like keys on the phone, these keys can be programmed and used according to your needs ! page 22. The diagram shows an OpenStage Key Module for OpenStage 80 T. You can attach up to two OpenStage Key Modules to your OpenStage 60 T/80 T.
Getting to know your OpenStage phone Keys and controls Function keys Key Function when key is pressed s End (disconnect) call ! page 49. r Call forwarding[1] ! page 79. q Key currently has no function. [1] If the LED key flashes on the phone, your phone was configured as a forwarding destination. Audio controls Audio keys Key Function when key is pressed n Activate/deactivate the loudspeaker ! page 44. o Activate/deactivate headset ! page 55.
Getting to know your OpenStage phone Mode keys These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is displayed.
Getting to know your OpenStage phone TouchGuide Before using the telephone, remove the protective covering from the TouchGuide ring surface. With this control, you can manage most of your phone’s functions, as well as its displays.
Getting to know your OpenStage phone Browsing in the call list and phonebook tabs If you are in the phonebook, you normally navigate between the "Personal" and "Corporate" tabs using the u key or if you are in the call lists you navigate between the "Missed", "Received", "Dialled" and "Forwarded" tabs using the w key, Alternatively you can use the TouchGuide to navigate between the tabs. Firstly enter the tab line using the b key and then browse left or right using the a and c keys.
Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 60 T/80 T has eight illuminated sensor keys to which you can assign functions or numbers. Increase the number of programmable sensor keys by connecting a key module ! page 17.
Getting to know your OpenStage phone Text input Example: Changing the key label ! page 94. Enter the required characters via the keypad. Select the functions using the keys d and b. Confirm your entry with i.
Getting to know your OpenStage phone Keypad Text input In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number 4 key on the keypad twice. When entering the text, all available characters for this key are displayed.
Getting to know your OpenStage phone Graphic display Your OpenStage 60 T/80 T is equipped with a tilt-and-swivel color display ! page 15. Appearance You can customize your display to suit your personal requirements: • Angle the display as required ! page 12. • Angle the display as required ! page 12. Select your preferred display design ! page 156. 14:27 Dialled Options g FR 26.01.07 Received Paul, Auster 14:27 10:24 FR 26.01.07 Dialled Options g Paul, Auster Received 10:24 123456 Paul, R..
Getting to know your OpenStage phone Display keyboard Simple text and characters can also be entered at any time using the keypad ! page 24. Depending on the context, the display keyboard is displayed with different elements. Element in focus Letters, digits, punctuation or special characters Function bar Use the TouchGuide to operate the display keyboard ! page 20.
Getting to know your OpenStage phone Character overview (depends on the current language setting) Key 1 2 3 4 5 6 7 8 9 0 *[2] # 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 1 [1] a b c 2 d e f 3 g h i 4 j k l 5 m n o 6 ö p q r s 7 t u v 8 ü w x y z 9 0 + .
Getting to know your OpenStage phone Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Idle mode If there are no calls taking place or settings being made, your OpenStage is in idle mode. In addition to the status bar and the programmable sensor key list, the graphic display offers a wide range of context-dependent displays.
Getting to know your OpenStage phone Telephony dialogs The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states. Example: You dialed the phone number of a contact saved in the phonebook. Coco, Chanel 220870 Callback Send message Information on the connection status and caller Situation-specific functions The pop-up menu (! page 30) provides functions suited to the situation, which you can select and confirm using the TouchGuide ! page 20.
Getting to know your OpenStage phone Context menus If the arrow icon g appears next to a selected entry, additional menu levels or selection options are available in the form of a context menu. Navigate through these options using the TouchGuide ! page 20. You can set context menus to automatically close in certain situations (for example, during a connection) ! page 172. You can also select the display duration ! page 172.
Getting to know your OpenStage phone Application tab In many cases you can select further content within an application using tabs. Missed Icon Received Active tab Arrow icon: Additional tabs Additional tab Example: Press the w mode key to open the call lists ! page 19. Press this key repeatedly to switch between the various tabs. The icon displayed to the left of the tab indicates the application you are currently working in.
Applications available on your OpenStage phone Applications available on your OpenStage phone The following descriptions provide an overview of the various applications available on your OpenStage phone. Application navigation Activating an application You can switch to the relevant application using the mode keys ! page 19. Scrolling through application tabs If an application has more than one tab, you can press a mode key repeatedly to select the relevant tab ! page 31.
Applications available on your OpenStage phone Telephony interface Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the "Overview" tab. To access the menu: Press the t key.
Applications available on your OpenStage phone Phonebooks In addition to the personal phonebook, this application contains entries from other directory services such as an LDAP corporate directory and the company’s internal phonebook. To access the menu: Press u repeatedly until the required tab is displayed.
Applications available on your OpenStage phone Personal phonebook The "Personal" tab contains your personal phonebook. You can store up to 1000 contacts in this phonebook. The entries are sorted in alphabetical order in the phonebook list and displayed with the icon for the specified default phone number.
Applications available on your OpenStage phone LDAP directory If you have access to an LDAP directory (contact the responsible service personnel), you can search contacts in a company-wide directory. Searching for a contact • Searching for an entry ! page 102 Using a contact • Call contact ! page 61 System phonebook The "System" tab contains the central speed-dial directory, which is configured and maintained by your service personnel.
Applications available on your OpenStage phone Call lists All calls and numbers dialed on your phone are logged in chronological order in call lists. Callers with suppressed numbers cannot be saved in the call lists. The following call lists are displayed individually on separate tabs: • "Missed" tab: missed calls • "Received" tab: answered calls • "Dialled" tab: dialed numbers Callers with suppressed numbers cannot be saved in the call lists.
Applications available on your OpenStage phone Example: "Dialled" tab Additional tabs Missed Dialled 12.07. Selected entry with context menu Date of call (3) Number of call attempts Options Coco, Chanel g 220870 The following functions are available via the context menu of a selected entry: • Dial ! page 59 • Details ! page 104 • Delete ! page 104 • Transfer entry to personal phonebook ! page 105 Entry details Up to ten call attempts/calls can be stored under "Details" for each entry.
Applications available on your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as HiPath Xpressions are displayed in this application in addition to messages received. "Messages" and/or "Voicemail" are displayed in the tab "Messages". Messages You can send short text messages to individual internal stations or groups.
Applications available on your OpenStage phone Menu This menu includes a configuration area for users and administrators, as well as an area for any available applications (contact service personnel). To access the menu: Press the v key. Settings Applications XML applications[1] Service Menu User User menu, open Audio Configuration Phone Security Admin [1] This function is not yet available.
Applications available on your OpenStage phone Audio Optimize the volumes, audio settings and ring tones of your OpenStage for your environment and according to your personal requirements. Volumes ! page 160 Settings ! page 161, ! page 163 Configuration Call forwarding ! page 79 Set up call forwarding for your telephone. Context menu ! page 172 Define whether context menus should close automatically, and define the display duration. Bluetooth ! page 166 Prepare your phone for Bluetooth operation.
Applications available on your OpenStage phone Help function You can call up the "Help" function at any time, even during a call. Calling up the "Help" function Press y. The "Help" function is activated. If service personnel have activated a function on your phone, which continuously transmits operating data to a server, you will see the flashing icon in the upper display line.
Basic functions Step by Step Basic functions Please read the introductory chapters "Getting to know your OpenStage phone" ! page 14 and "Applications available on your OpenStage phone" ! page 32 carefully before performing any of the steps described here on your phone. Answering a call Your OpenStage phone rings with the tone signal set when an incoming call is received. The call is also visually signaled on the call display.
Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode • Tell the other party that speakerphone mode is active. • Adjust the call volume while speakerphone mode is active. • The ideal distance between the user and the phone in speakerphone mode is about 50 cm. The phone is ringing. The caller is displayed. n Press the key shown. The LED lights up. or Answer Confirm. The speakerphone function is activated. if nec.
Basic functions Step by Step Switching to speakerphone mode People present in the room can participate in your call. Prerequisite: You are conducting a call via the handset. n] Hold down the key and replace the handset. Then re- lease the key and proceed with your call. if nec. X Set the call volume. U.S. mode n ] If your communication system is set to US mode (contact your service personnel), you do not have to hold down the speaker key when replacing the handset when switching to speakerphone mode.
Basic functions Step by Step Open listening People present in the room can silently monitor your call. You are recommended not to activate the speakerphone feature when using a Bluetooth headset ! page 179 because depending on headset and environment, this can lead to reduced speech quality. People present in the room can silently monitor your call. Prerequisite: You are conducting a call via the handset. Activating n Press the key shown. The LED lights up. Deactivating n Press the lit key.
Basic functions Step by Step Making calls Off-hook dialing ^ Lift the handset. j Internal calls: Enter the station number. External calls: Enter the external code and the station number. The called party does not answer or is busy \ Replace the handset. En-bloc dialing If "en-bloc dialing" is activated, the connection to the entered number is only set up when you have confirmed "Dial". j internal: Enter the station number. External calls: Enter the external code and the station number. if nec.
Basic functions Step by Step On-hook dialing j Internal calls: Enter the station number. External calls: Enter the external code and the station number. Your system may also be programmed so that you have to press the Internal key before you dial an internal number. To call an external party, you have to enter an external code before dialing the party’s telephone number (Prime Line is not active; contact your service personnel). The other party answers with speaker: ^ Lift the handset.
Basic functions Step by Step Dialing with the headset connected Prerequisite: The headset is connected. j internal: Enter the station number. External calls: Enter the external code and the station number. o The headset key lights up. The connection is established as soon as your input is complete. Make sure your headset port is set up properly ! page 162. Dialing with DDS keys Prerequisite: You have saved a number on a sensor key ! page 93. S Press the programmable repdial key.
Basic functions Step by Step Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the ! page 56 telephone speaker. Prerequisite: A connection is set up, the microphone is activated. p Press the key shown. The LED lights up. or p Press the lit key. The LED goes out.
Basic functions Step by Step Calling a second party (consultation) You can call a second party while a call is in progress. The first party is placed on hold. if nec. g Open the context menu ! page 30. Consultation Confirm. j Call the second party. Returning to the first party Return to held call Confirm. or Quit and return Select and confirm the option shown. Switching to the held party (alternating) Toggle/Connect Select and confirm the option shown.
Basic functions Step by Step Transferring a call If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague. if nec. g Open the context menu ! page 30. Consultation Confirm. j Enter the number of the party to which you want to transfer the call. [ Announce the call, if necessary. \ Replace the handset. Transfer Select and confirm the option shown[1].
Basic functions Step by Step Using callback You can request a callback if the station called is busy or if nobody answers. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, • When the other party is no longer busy, • When the user who did not answer has conducted another call. When configured (contact your service personnel), all callback requests are automatically deleted over night.
Basic functions Step by Step Viewing and deleting a stored callback c Open the idle menu ! page 28. View callbacks Select and confirm the option shown[1]. Next callback Select and confirm to display additional entries. Deleting a displayed entry Delete Confirm. Ending retrieval Exit Select and confirm the option shown. or n Press the key shown. The LED goes out.
Enhanced phone functions Step by Step Enhanced phone functions Answering calls Accepting a call via the headset Prerequisite: You have connected a headset or are using a Bluetooth headset ! page 179. Make sure your headset port is set up properly ! page 162. o The LED flashes when a call is received. Press the key shown. or Answer Confirm. if nec. X Set the call volume. o Ending a call Press the key shown. The LED goes out. or s Press the key shown. The LED goes out.
Enhanced phone functions Step by Step Accepting a call in a team ! page 142. Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speakerphone mode. ^ Lift the handset and answer the call. or Mute off Press the "OK" key to confirm your selection and answer the call. or n Press the key and answer the call.
Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (contact your service personnel), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or the keypad installed).
Enhanced phone functions Step by Step Activating the door opener v Open the Program/Service menu ! page 40. More features g Select and confirm the option shown. Door opener on Select and confirm the option shown. j Dial the entrance telephone number. j Confirm the five-digit code to change the code. or 3=change password Select the displayed function and press the "OK" dialog key to change the code. 1=enable with ring Select and confirm the option shown.
Enhanced phone functions Step by Step Making calls Redialing from a call list For information about the call lists as well as sample entries, refer to ! page 37. w Press the key until the call list you want is active. Niels, Bohr g 18.10. Select and confirm the entry you want. The phone number is dialed immediately. or g Open the context menu. Dial Confirm. The phone number is dialed. or g Open the context menu. Details Select and confirm the option shown. g Open the context menu. Dial Confirm.
Enhanced phone functions Step by Step Dial Select and confirm the required phone number using the icons. Explanation of the icons ! page 34. Calling a contact from a group u Press the key shown until the "Personal" tab is active. Options g Select and confirm the option shown. g Open the context menu. Groups Select and confirm the option shown. VIP g Select the required group. g Open the context menu. View Confirm. Niels, Bohr g Select group member. i Confirm.
Enhanced phone functions Step by Step Using a system phonebook For information about the system phonebook, see ! page 36. u Press the key shown until the "System" tab is active. or c Open the idle menu ! page 28. Directory Select and confirm the option shown. if nec. If the system phonebook contains multiple directories (not for HiPath 500): 1=internal Confirm. Search for a contact ! page 34 or Marie, Curie g Select with the TouchGuide. i Confirm. The phone number is dialed immediately.
Enhanced phone functions Step by Step Making calls using system speed-dial numbers Prerequisite: You know the system speed-dial numbers (consult your service personnel). v Open the Program/Service menu ! page 40. Select and confirm the option shown[1]. Use speed dialing j Enter a three-digit speed-dial number. if nec. Suffix-dialing j If necessary, you can suffix-dial additional digits (for example, the user’s extension) at the end of the saved station number.
Enhanced phone functions Step by Step j First enter the external code and then the external station number. Save Confirm. or If you make a mistake previous Select and confirm the option shown. This deletes all entered digits. Confirm. Next or Change Select and confirm the option shown. or Delete Select and confirm the option shown. or Exit Select and confirm the option shown.
Enhanced phone functions Step by Step Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel), or to an internal user with a system telephone without any action on their part. v Open the Program/Service menu ! page 40. Calls g Select and confirm the option shown. Speaker call Select and confirm the option shown[1]. j Enter the station number. Responding to a speaker call ! page 56.
Enhanced phone functions Step by Step Automatic connection setup/hotline If this function is configured (contact your service personnel), the system automatically sets up a connection to a preset internal or external destination. ^ Lift the handset. Depending on the setting, the connection is either set up immediately or only after a preset period of time (hotline after a timeout). Reserving a trunk If configured (ask your service personnel), you can reserve an occupied trunk for yourself.
Enhanced phone functions Step by Step Assigning a station number (not for U.S.) If this function has been configured (contact your service personnel), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party’s display. v Open the Program/Service menu ! page 40. Calls g Select and confirm the option shown. Temporary MSN Select and confirm the option shown. j Enter the DID number you wish to use.
Enhanced phone functions Step by Step During a call Using call waiting (second call) You can be reached by a caller even if you are already conducting a call. The call waiting tone signals a second call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can block the second call or the signal tone (! page 68).
Enhanced phone functions Step by Step Preventing and allowing a second call (call waiting) If this function has been configured (ask your service personnel), you can prevent or allow a second call ! page 67 from being signaled by automatic camp-on during an ongoing call. v Open the Program/Service menu ! page 40. Select and confirm the option shown[1], Call wait.trm.off or Call wait.term.on Select and confirm the option shown.
Enhanced phone functions Step by Step Parking a call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Prerequisite: You are conducting a call. v Open the Program/Service menu ! page 40. Calls g Select and confirm the option shown. Park a call Select and confirm the option shown. 0 ...
Enhanced phone functions Step by Step Placing an external call on hold If you have programmed a hold key on your phone ! page 87, you can put external calls on hold. Then all other stations can accept the call on the assigned trunk. S Press the "Hold" key. Held on line: 801 The message of the relevant trunk appears (e.g. 801) and note the trunk number. If available, the LED of the assigned trunk key flashes slowly. if nec. \ or s Replace the handset or press the key shown.
Enhanced phone functions Step by Step Conducting a conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. You can only add parties to or remove them from a conference if you initiated the conference. [ You are conducting a call. if nec. g Open the context menu ! page 30. Start conference Select and confirm the option shown. j Call a third party. if nec. If the third party does not answer: Return to held call Confirm.
Enhanced phone functions Step by Step Ending a conference g Open the context menu ! page 30. End conference Select and confirm the option shown. or \ Replace the handset, if this feature is configured (contact your service personnel). Removing party from the conference W Select a station. g Open the context menu ! page 30. Drop last conf. party Select and confirm the option shown. Leaving a conference g Open the context menu ! page 30. Leave conference Select and confirm the option shown.
Enhanced phone functions Step by Step Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. v Open the Program/Service menu ! page 40. Calls g Select and confirm the option shown. DTMF dialing Select and confirm the option shown. j You can use the keys 0 through 9, ) and ( to transmit DTMF signals. Ending the call also deactivates DTMF suffix dialing.
Enhanced phone functions Step by Step Recording a call If configured (contact your service personnel), you can record an ongoing call. Prerequisite: You are on a call, the "Recording" key is configured ! page 87. S Press the "Recording" key. The LED lights up. You and the other party hear an acoustic announcement, indicating that recording has started, and an acoustic signal is emitted approx. every 15 seconds during the entire recording session.
Enhanced phone functions Step by Step Transferring a call after a speaker call announcement in a group If this function has been configured (contact your service personnel), you can use a speaker call (announcement, ! page 142) to announce a call in progress to a group of users ! page 64. After a member of the group has accepted the call request, you can transfer the waiting party. Prerequisite: You are conducting a call. Consultation Confirm. The other party is placed on hold.
Enhanced phone functions Step by Step Sending a trunk flash (not for HiPath 500) To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the service code or telephone number. Prerequisite: You have set up an external connection. v Open the Program/Service menu ! page 40. Calls g Select and confirm the option shown.
Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Camp-on Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone. The called party can then respond ! page 67. The called party can prevent automatic call waiting ! page 68.
Enhanced phone functions Step by Step Using night answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by service personnel ( standard night answer service) or by you ( temporary night answer service). Activating Night answer on Select and confirm the option shown.
Call forwarding Step by Step Call forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (An external destination requires special configuration in the system.) Select your preferred method: • „Call forwarding key” ! Seite 80 • „Activating call forwarding via the Program/Service menu” ! Seite 83 You can program additional call forwarding instructions via the Program/Service menu, „Using system forwarding instructions” ! Seite 85.
Call forwarding Step by Step Overview of call forwarding types Different input masks are displayed depending on how you program call forwarding (call forwarding key ! page 80 or Program/Service menu ! page 83). The entries in the relevant menus correspond as explained in the following table: Call forwarding key Variable: All calls Program/Service menu 1=all calls All calls are forwarded, the saved number is deleted after shutdown.
Call forwarding Step by Step Editing forwarding destinations Entering a station number directly Prerequisite: The cursor is in a station number input field. 2208| j Enter the station number. W or Select and confirm the option shown to insert the station number just copied ! page 81. W Select and confirm the option shown. Entering a station number via a context menu g Enter destination Prerequisite: You selected a call forwarding type ! page 80. Open the context menu.
Call forwarding Step by Step Saving a station number as a favorite for call forwarding You can save up to five station numbers as favorites. These station numbers then appear in the context menu when you are programming a call forwarding destination. If you use a station number for a contact that is already stored in the personal phonebook, the submenu for the call forwarding type selected shows the relevant name with the appropriate icon rather than the station number.
Call forwarding Step by Step Forwarding express activation for "all calls" r Press the key quickly. The LED lights up. j Enter the forwarding destination ! page 81. Set forwarding Confirm. or The last forwarding destination saved for "all calls" is the first entry in the pop-up menu: Dalai, Lama Select and confirm the option shown. Call forwarding is now active for all calls. The forwarding destination is automatically deleted when call forwarding is deactivated ! page 84.
Call forwarding Step by Step Deactivating call forwarding r Press the lit key. The LED goes out. or c Open the idle menu ! page 28. Forwarding off 84 Select and confirm the option shown.
Call forwarding Step by Step Using system forwarding instructions Call forwarding no reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone. v Open the Program/Service menu ! page 40. Destinations g Confirm. CFNR on Select and confirm the option shown. if nec. If a phone number is already entered: Change Confirm.
Call forwarding Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.) If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours. Trunk FWD on Select and confirm the option shown.
Programming sensor keys Step by Step Programming sensor keys You can program frequently used functions, phone numbers or procedures on your OpenStage 60/80 T’s sensor keys. Configuring function keys See also ! page 22. Example: Programming the Shift key S Press and hold the required sensor key. Assign functionality Confirm the option shown. or v Open the Program/Service menu ! page 40. Key assignments Select and confirm the option shown. S Press the required sensor key.
Programming sensor keys Step by Step The programmed function is activated by briefly touching the key. For functions that can be switched on/off such as "Do not disturb", press once to switch the function on and press again to switch the function off. When the function is switched on, the LED lights up. The label appears automatically and can be altered ! page 94. The LED displays ! page 22 and ! page 88 show the status of the function.
Programming sensor keys Step by Step Repdial key (Internal number, DSS: S Party not on a call. R Party is on a call or has activated DND. T Flashing quickly - I’m being called, please accept. Flashing slowly - another party is being called and has not yet answered. S R Call key, General call key, Trunk key, MULAP Key, Temporary MSN: No call via corresponding trunk. Active call via the corresponding trunk.
Programming sensor keys Step by Step The following functions saved on keys do not support LED: Repdial key (external), Procedure key, Trace call, Speed dial, Clear, Lock all phones, Send message, Directory (1=internal, 2=LDAP not for HiPath 500), Call waiting, Toggle/Connect, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Temporary Phone, Override, Park a call, Pickup - directed, Pickup - group, Account code, Show call charges, Page (not for HiPath 500), Answer page, Timed reminder,
Programming sensor keys Step by Step Programming a procedure key Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. S Press and hold the required sensor key. Assign functionality Select and confirm the option shown. or v Open the Program/Service menu ! page 40. Key assignments Select and confirm the option shown. S Press the required sensor key.
Programming sensor keys Step by Step Exit Confirm. or Another key Select and confirm the option shown. Select the stored procedure by clicking the sensor key. Procedures with activatable/deactivatable functions are activated by pressing the sensor key once and deactivated by pressing it again. You can press the procedure key during a call to automatically send the saved digits as DTMF signals ! page 73.
Programming sensor keys Step by Step Configuring repdial keys You can also program internal and external station numbers on the second level. The LED function is not available for internal station numbers on the second level. To program the second level, you must program a "Shift" key ! page 87. See also ! page 22. S Press and hold the required sensor key. Assign functionality Select and confirm the option shown. or v Open the Program/Service menu ! page 40. Prog.
Programming sensor keys Step by Step Changing the label The label set when a repdial key was programmed can also be subsequently changed. Changing the label v Open the Program/Service menu ! page 40. Prog. feature key Select and confirm the option shown. S Press the required sensor key. The seizure is displayed on the screen. Change key Confirm. if nec. +=Next layer Select and confirm to make the change on the second level. Key label Select and confirm the option shown. Change Confirm.
Programming sensor keys Step by Step Deleting sensor key programming S Hold down the required key. Assign functionality Select and confirm the option shown. if nec. Next layer Select and confirm the option shown to delete the entries on the second level. Clear key Select and confirm the option shown. Exit Select and confirm the option shown.
Phonebooks and call lists Step by Step Phonebooks and call lists Personal phonebook For a detailed description of this function, see ! page 34. Creating a new contact u Press the key until the "Personal" tab is active. Options g Confirm. New contact Confirm. The form for entering contact data opens. Last name Confirm. j Enter and confirm text ! page 26. Business 1 Select and confirm the option shown. j Enter and confirm the phone number ! page 24. if nec. e Select and fill out additional fields.
Phonebooks and call lists Step by Step Defining the default number If you have multiple numbers saved for a contact, you can define the default number here that should be used when dialing directly using the phonebook ! page 59. u Press the key until the "Personal" tab is active. Niels, Bohr g Select a contact. g Open the context menu. Details Select and confirm the option shown. Select the "Default No." entry. Business 1 g The phone displays the current setting. Confirm.
Phonebooks and call lists Step by Step or h Press the key shown. Save Confirm. Changing contact data u Press the key until the "Personal" tab is active. Niels, Bohr g Select a contact. g Open the context menu. Details Select and confirm the option shown. e Select the required field. if nec. h Delete existing text. j Enter and confirm the new text ! page 26. if nec. e Select and edit additional fields. b Select the "Options" entry. Save & exit Select and confirm the option shown.
Phonebooks and call lists Step by Step Managing the phonebook Defining the contact display format u Press the key until the "Personal" tab is active. Options g Confirm. Display Select and confirm the option shown in the context menu. e Select and confirm the display format. Example Miller, Peter Peter Miller Miller, P P Miller Option Lastname, Firstname Firstname Lastname Lastname, F F Lastname h Press the key shown. The display format is changed immediately.
Phonebooks and call lists Step by Step Managing groups Creating a group u Press the key until the "Personal" tab is active. Options g Confirm. Groups Select and confirm the option shown in the context menu. Options g Confirm. New group Confirm the option shown in the context menu. Select the "Group name" entry. Confirm. j Give the group a name ! page 26. b Select the "Options" entry. Save & exit Select and confirm the option shown. or h Press the key shown. Save Confirm.
Phonebooks and call lists Step by Step or h Press the key shown. Save Confirm. Deleting a contact from a group u Press the key until the "Personal" tab is active. Niels, Bohr g Select a contact. g Open the context menu. Details Select and confirm the option shown. Select the "Groups" entry. VIP g Confirm. No group Select and confirm the option shown in the context menu. b Select the "Options" entry. Save & exit Select and confirm the option shown. or h Press the key shown. Save Confirm.
Phonebooks and call lists Step by Step LDAP database Information about the LDAP directory can also be found on ! page 36. Finding an LDAP entry If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there. Prerequisite: The LDAP search feature has been configured in the system. ^ Lift the handset. or n Press the key shown. The LED lights up. or c Open the idle menu ! page 28. Phonebook Confirm the option shown.
Phonebooks and call lists Step by Step The result is displayed If only one name is found, it is displayed. Confirm the option shown. Call If several names are found (max. 50), the first name is displayed. d or b Press or Scroll forward select and confirm the option shown or Scroll back select and confirm the option shown Call Select and confirm the option shown. If no name is found If your search does not yield any name corresponding to your query, you can extend the range of the search, e.g.
Phonebooks and call lists Step by Step Call lists For a detailed description of this function, see ! page 37. View details w Press the key until the call list you want is active. Niels, Bohr 18.10. Select the entry you want. g Open the context menu ! page 30. Details Select and confirm the option shown. For illustrated examples and descriptions of the displayed information, refer to ! page 38. Deleting entries Deleting an individual entry w Press the key until the call list you want is active.
Phonebooks and call lists Step by Step Copying entries from the call logs into the personal phonebook w Press the key until the call list you want is active. Niels, Bohr18.10. 07:06am Copy as contact Select the entry you want. Select and confirm the option shown in the context menu. You have the following options for "Create contact": • Saving and changing • Saving without changing • Exiting (without saving) Saving and changing Saving and changing Select and confirm the option shown.
Displaying and assigning call charges Step by Step Displaying and assigning call charges Displaying call charges (not for U.S.) For the current call Call charges are shown by default on the display when a call ends. If you want to display call charges as they occur during a chargeable call, your service personnel must request this option from the network operator. Call charge display must be requested from the network operator and configured by the relevant service personnel.
Displaying and assigning call charges Step by Step Displaying call charges for another telephone (not for U.S.) If configured (contact your service personnel), you can also display and print chargeable calls for another phone (for instance. for a pay phone). Prerequisite: You have programmed the function "Show call charges" on a key ! page 87. The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges. S Press the "Call Charges" key.
Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Your service personnel have defined account codes for you. v Open the Program/Service menu ! page 40. Calls g Select and confirm the option shown. Account code Select and confirm the option shown. j Enter the account code. if nec. # Press the key shown, or #=Save Confirm.
Privacy/security Step by Step Privacy/security User password The user password protects access to the user menu ! page 40. The preset password "000000" is a blank password, that is, the "User" menu is freely accessible. v Press the key shown until the "Settings" tab is active. User Confirm. j Enter and confirm the user password ! page 24. Security Select and confirm the option shown. Select the "Set password" entry. ****** Confirm. h If applicable, delete the old password.
Privacy/security Step by Step Turning ringer cutoff on and off If you do not wish to take calls, you can activate the ringer cutoff function. Calls are only identified by one ring signal, an indication on the display, and a key which has been programmed to flash (such as a trunk key). Activating c Open the idle menu ! page 28. Ringer cutoff on Select and confirm the option shown[1]. Deactivating c Open the idle menu ! page 28. Ringer cutoff off Confirm.
Privacy/security Step by Step Do not disturb If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, external callers are connected to another phone, which you can specify (contact your service personnel). In multi-line telephones, "Do not disturb" can only be used for the primary line ! page 133. Activating c Open the idle menu ! page 28. DND on Select and confirm the option shown. The DND icon appears on the status bar ! page 25.
Privacy/security Step by Step Silent Monitor (not for HiPath 500) When configured (ask responsible service personnel), you can join in an on-going call conducted by an internal user and monitor silently and unnoticed. *944 Enter the code. j Enter your internal station number. Monitoring a room You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room.
Privacy/security Step by Step Trace call: identifying anonymous callers (not for U.S.) You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In this case, you should not hang up. v Open the Program/Service menu ! page 40. Trace call Select and confirm the option shown. If the trace is successful, the transmitted data is stored by your network operator. Contact your service personnel.
Privacy/security Step by Step Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from using your phone during your absence. Locking the phone c Open the idle menu ! page 28. Lock phone Select and confirm the option shown. or # Press the key shown. j Enter code (telephone lock) ! page 116. The padlock icon appears on the status bar ! page 25. Unlocking the phone c Open the idle menu ! page 28. Unlock phone Select and confirm the option shown.
Privacy/security Step by Step Locking another telephone to prevent unauthorized use If configured (contact your service personnel), you can lock and unlock other telephones to prevent unauthorized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone. v Open the Program/Service menu ! page 40. Confirm[1]. Lock all phones j Enter the internal station number of the phone you wish to lock/unlock. *=lock phone Confirm.
Privacy/security Step by Step Saving your PIN Enter the lock code to use the functions • Locking the phone! page 114 • Use another telephone like your own ! page 122 • Change number ! page 123 You can change this lock code on your own. If you forget your code, contact your service personnel to have the default code restored. The default code is "00000". v Open the Program/Service menu ! page 40. PIN and Authorization g Select and confirm the option shown.
More functions/services Step by Step More functions/services Appointments function You can program your telephone to send you a timed reminder call. You must save the relevant time of the call for this. You can enter a single appointment that will take place in the next twenty-four hours or you can enter a daily recurring appointment. Saving appointments v Open the Program/Service menu ! page 40. Timed reminder on Select and confirm the option shown. j Enter a 4-digit time, such as 0905 for 9.05 (= 9.
More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder ! page 117. The saved time arrives. Reminder at 1200 The phone is ringing. The appointment time is displayed. n Press key twice. or ^ \ Lift the handset and replace it again. If you do not answer the timed reminder, it is repeated five times and then deleted.
More functions/services Step by Step Sending a message You can send short text messages to individual stations or groups of stations with system telephones. Creating and sending a message c Open the idle menu ! page 28. or [ Open the context menu during a call Send message select and confirm the option shown. j Enter the internal station number of the recipient or group. 0=Please callback Select predefined text (can be changed by service personnel) and confirm. or 0...9 Enter the code.
More functions/services Step by Step Viewing and editing incoming messages Pay attention to the notes on ! page 39. x The LED lights up. Press the key shown. or View messages Confirm. The sender’s caller ID appears on the display. Message sent Confirm. The text message appears on the display. Viewing the transmission time Time/date sent Confirm. Calling the sender Call sender Select and confirm the option shown. Deleting messages Delete 120 Select and confirm the option shown.
More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. When you receive a call, the message appears on the caller’s display. c Open the idle menu ! page 28. Advisory msg. on Select and confirm the option shown. 0=Will return at: Select predefined text (can be changed by service personnel) and confirm. or 0...9 Enter the code directly.
More functions/services Step by Step Displaying the number of waiting calls/ overload display You can show the number of external waiting calls on the display by pressing the "View number of calls" key ! page 87. R Press the " Calls in Q" key. S If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload), the LED on the key lights up. Contact your service personnel to find out the waiting call limit. LED off: There are no waiting calls.
More functions/services Step by Step Change number (exchanged phone/ move/relocate) When configured (consult your service personnel),you can move your number to any other phone. Your phone to date is then assigned the old number of your new phone; the number including phone settings (e. g. programmed keys) are exchanged. Prerequisite: Your old and new telephone are the first telephones at each connection. The telephones are in idle state. The following procedure is carried out on the new phone.
More functions/services Step by Step Fax details and message on answering machine If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key ! page 87, the key lights up when a fax or a message has been received. Deactivating signaling R Press the flashing key "Fax service". The LED goes out. Resetting services and functions (system-wide cancellation for a telephone) A general reset procedure is available for initiated functions.
More functions/services Step by Step Activating functions for another telephone If configured (contact your service personnel), you can activate and deactivate the following functions for other phones (associated service): • • • • • • • • • • Do not disturb, code: *97/#97 ! page 111 Call forwarding, code: *11, *12, *13/#1 ! page 83 Lock and unlock phone, code *66/#66 ! page 114 Ringing group code *81/#81 ! page 142 Leave an advisory message, code *69/#69 ! page 119 Group call, code *85/#85 ! page 142 Res
More functions/services Step by Step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel), you can use an external phone like an internal station to set up an outgoing external connection via the system.
More functions/services Step by Step j Wait for the dial tone and enter the code for example, *97 for Do not disturb on. If necessary, make further entries; refer also to the user guide for dial pulse/DTMF phones. or j Dial the external number. You can only perform one function/establish one outgoing connection at a time. The connection is cleared as soon as the function is successfully activated. In the case of an external call, the connection is cleared as soon as one of the call partners hangs up.
More functions/services Step by Step Using functions in ISDN via code dialing (keypad dialing) If authorized (contact your service personnel), you can access ISDN functions in some regions using codes. v Open the Program/Service menu ! page 40. Keypad dialing Select and confirm the option shown. j Enter the required trunk number (contact your service personnel). j Entering a code for required ISDN function (contact your service personnel).
More functions/services Step by Step Controlling Connected Computer or Their Programs/Tel. Data Service If this function has been configured (contact your service personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Prerequisite: You have set up a connection. v Open the Program/Service menu ! page 40. Tel. data service Confirm. For entering data, you are guided by the connected computer.
More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel), you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for example, via your phone display. S Press the "Data I/O" key, key programming ! page 87. j Enter the three-digit ID for the application you wish to control.
More functions/services Step by Step Controlling relays (only for HiPath 3000) If this function has been configured (contact your service personnel), you can use up to four relays to enable/ disable different devices (such as a door opener). Depending on how you program the relays, you can activate and deactivate them manually them or configure them to activate and deactivate automatically (after timeout).
More functions/services Step by Step Paging persons (not for U.S., not for HiPath 500) If radio paging equipment (PSE) is connected to your system (contact your service personnel), you can locate people via their pocket receivers. Pocket receivers signal a call request to the person you want to page. This person can then answer the page at the nearest phone.
Making calls in the team/executive/secretary configuration Step by Step Making calls in the team/executive/secretary configuration If configured (consult your service personnel), you belong to a team of subscribers with multiple lines (multiline ! page 13). Your phone features trunk keys (MULAP keys) ! page 134. Lines A distinction is made between primary and secondary lines. Each of these line types can be used on a private or shared basis ! page 133.
Making calls in the team/executive/secretary configuration Step by Step Line seizure Line seizure must be configured (consult your service personnel). If automatic line seizure is configured, a trunk is automatically assigned when you lift the handset or press the trunk key. Trunk keys The programmable sensor keys on multi-line phones function as trunk keys.
Making calls in the team/executive/secretary configuration Step by Step Answering calls with the trunk keys Prerequisite: You can see an incoming call on a trunk. if nec. T Press the trunk key that is flashing quickly. (only if Prime Line ! page 134 is not active). ^ Lift the handset. or Speakerphone mode. Dialing with trunk keys if nec. S Select a line (only if Prime Line ! page 134 is not active). j Enter the station number. ^ Lift the handset. or Speakerphone mode.
Making calls in the team/executive/secretary configuration Step by Step Making calls on multiple lines alternately Prerequisite: You are conducting a call via one of your group’s trunks. Another trunk key is flashing. T Press the flashing trunk key. The first call party is on hold on the other trunk. T Press the trunk key flashing slowly. The second call party is on hold. You can switch between lines as often as you wish. Press the trunk key flashing slowly each time.
Making calls in the team/executive/secretary configuration Step by Step Direct station selection key Your phone features a programmable sensor key configured for direct station selection for every team member. Meaning of LED displays on DSS keys LED Meaning of function key S Off Team party not on a call. T Flashing[1] R On Quickly: I am being called, please accept. Slowly: Another party is being called and has not yet answered. Team party is on a call or has activated DND.
Making calls in the team/executive/secretary configuration Step by Step Transferring a call in progress S Press the DSS key and announce the call if necessary. \ Replace the handset. or s Press the key shown. Accepting a call for another team member T Press the flashing DSS key or trunk key. ^ Lift the handset. or Speakerphone mode.
Making calls in the team/executive/secretary configuration Step by Step Forwarding calls on trunks You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system). Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group. v Open the Program/Service menu ! page 40. Forward Line: On Select and confirm the option shown.
Making calls in the team/executive/secretary configuration Step by Step Deactivating call forwarding v Open the Program/Service menu ! page 40. Forward Line: Off Select and confirm the option shown. S Press the required trunk key. or j Enter the required trunk number. or R If available. Press the "CFW MULAP" key. If you have activated call forwarding for a trunk, a special dial tone sounds when the line is seized.
Making calls in the team/executive/secretary configuration Step by Step Transferring calls directly to the executive phone Normally, all calls for the executive are audibly signaled only by the secretary phone. You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it. Prerequisite: On your phone there is a sensor key programmed with the function "Ring Transfer". The default label is "Ring xfer".
Using team functions Step by Step Using team functions If configured (consult your service personnel), your telephone is part of a team. The team consists of internal phones that are able to use certain functions. Activating/deactivating a group call If configured (consult your service personnel), you belong to one or more groups of stations, which can be reached via hunt group or group call station numbers.
Using team functions Step by Step You belong to multiple groups or to one group with trunk keys (including executive/secretary configuration). c Open the idle menu ! page 28. Select and confirm the option shown[1], Leave group or Join group select and confirm the option shown. S or R Press the "Hunt group". 301 X Group name If an "X" appears between group/trunk number (such as 301) and group name, the audible tone is active for this group or trunk.
Using team functions Step by Step Accepting a call for another member of your team You can use your own telephone to accept calls for other telephones in your team, even while engaged in an ongoing call. To do this, contact your service personnel to find out if a pickup group has been configured. Pickup - group Prerequisite: Your telephone rings briefly.
Using team functions Step by Step Uniform Call Distribution (UCD) If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift v Open the Program/Service menu ! page 40. Destinations g Confirm. UCD g Select and confirm the option shown[1]. Log on Confirm, or Log off select and confirm the option shown.
Using team functions Step by Step Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on. v Open the Program/Service menu ! page 40. Destinations g Confirm. UCD g Select and confirm the option shown[1]. Work on Confirm, or Work off select and confirm the option shown.
Special functions in the LAN (not for HiPath 500) Step by Step Special functions in the LAN (not for HiPath 500) If your telephone is operating in a HiPath 5000 environment, multiple HiPath 3000 systems are interconnected via a LAN (Local Area Network, e. g. proprietary PC network). You are conducting a call via the LAN (PC network). In this instance, you must note certain particularities for some functions. These are described in this section.
Special functions in the LAN (not for HiPath 500) Step by Step Setting up "follow me" call forwarding You can activate/deactivate call forwarding HiPath 5000 for your phone from other phones in the ! page 83 environment. c Open the idle menu ! page 28. DISA intern Select and confirm the option shown. j (DISA) station number of your HiPath 3000. i or # Confirm your entry. j Enter the (DISA) station number of your phone. i or # Confirm your entry.
Special functions in the LAN (not for HiPath 500) Step by Step Using night answer If authorized (contact your service personnel), you can define telephones in other HiPath 3000 communications platforms as the night answer ! page 78. c Open the idle menu ! page 28. DISA intern Select and confirm the option shown. j Enter the (DISA) station number of the HiPath 3000 where the night answer phone is connected. i or # Confirm your entry.
Special functions in the LAN (not for HiPath 500) Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 3000 communications platforms ! page 142. Saving, displaying, and deleting telephones for the ringing group v Open the Program/Service menu ! page 40. Destinations g Confirm. Ringing group on Select and confirm the option shown.
Special functions in the LAN (not for HiPath 500) Step by Step Controlling relays (only for HiPath 3000) If this feature is configured (contact your service personnel), you can also control relays ! page 131 in other HiPath 3000 communications platforms. c Open the idle menu ! page 28. DISA intern Select and confirm the option shown. j Enter the (DISA) station number of the HiPath 3000, where you wish to control the relay. i or # Confirm your entry.
Special functions in the LAN (not for HiPath 500) Step by Step Opening a door If configured (contact your service personnel), you can also activate the door opener ! page 57 in other HiPath 3000 communications platforms. c Open the idle menu ! page 28. DISA intern Select and confirm the option shown. j Enter the (DISA) station number of the HiPath 3000, where you wish to control the relay. i or # Confirm your entry. j Enter the (DISA) station number of the phone you wish to use to control the relay.
Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Screensaver Activate a screensaver for the telephone idle state. Activating the screensaver Prerequisite: Your service personnel have loaded pictures to the OpenStage. v Press the key shown until the "Settings" tab is active.
Individual phone configuration Step by Step Automatic screensaver activation Set how long OpenStage should be idle before the screensaver automatically activates. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Screensaver Select and confirm the option shown. Inactivity delay (mins) Select 30 Confirm[1].
Individual phone configuration Step by Step Screensaver fade-in time Set the speed at which the screensaver images change here (5 - 60 seconds). v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Screensaver Select and confirm the option shown. Select the "Transition delay (secs)" entry. 10 g The phone displays the current setting. Confirm.
Individual phone configuration Step by Step Color scheme Select your preferred appearance for the menu display here. For sample display themes, see ! page 25. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Display Select and confirm the option shown. Select the "Set skin" entry. Crystal Sea g The phone displays the current setting. Confirm.
Individual phone configuration Step by Step Lamp brightness for TouchSlider Adjust the brightness of the TouchSlider ! page 18 by choosing one of the six settings available. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Display Select and confirm the option shown. Select the "Slider brightness" entry. Confirm. W or ac Setting contrast. i Confirm. b Select the "Options" entry.
Individual phone configuration Step by Step Set the sensitivity of the TouchGuide v Press the key shown until the "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. TouchGuide Select and confirm the option shown. Touchguide setting Select the option shown. Confirm the option shown. W By sliding or ac by pressing you can choose one of four levels for the sensitivity.
Individual phone configuration Step by Step Contrast for the OpenStage Key Module If you have connected an OpenStage Key Module, you can adjust the key label contrast to suit your ambient lighting. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Display Select and confirm the option shown. Select the "Sidecar contrast" entry. Confirm. W or ac Setting contrast. i Confirm.
Individual phone configuration Step by Step Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and according to your personal requirements. Volumes Use the TouchSlider to adjust the current volume settings ! page 18. v User You can preset different volumes for the following microphones and signals in eight levels: • Loudspeaker • Ringer • Handset • Headset • Handsfree • Rollover • Warning tone Press the key shown until the "Settings" tab is active. Confirm.
Individual phone configuration Step by Step Room character Configuring the appropriate acoustic settings for your environment: • Normal • Echoing • Muffled v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Audio Select and confirm the option shown. Settings Select and confirm the option shown. Select the "Room character" entry. Normal g The phone displays the current setting. Confirm.
Individual phone configuration Step by Step Setting headset port use Here you set whether you are using a wired or cordless DECT headset. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Audio Select and confirm the option shown. Settings Select and confirm the option shown. Headset port Select Wired headset From the following setting[1] select and confirm the option shown in the context menu.
Individual phone configuration Step by Step Ringtone Select your preferred ringtone from the available audio files. To upload your own files in ".mp3" or ".wav" format, please contact your service personnel. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Audio Select and confirm the option shown. Settings Select and confirm the option shown. Select the "Ringer file" entry. xxx.
Individual phone configuration Step by Step Activating/deactivating the ringer * You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display ! page 25. Hold down the key shown. Adjusting the volume during a call [ You are conducting a call. X Set the volume using the TouchSlider ! page 18. En-bloc dialing If "en-bloc dialing" is activated, you can delete characters with the return key and re-enter them when entering a number.
Individual phone configuration Step by Step Language for system functions v Open the Program/Service menu ! page 40. More features g Select and confirm the option shown. Select language Confirm. Spanish Select the language you wish to use (such as "Spanish") and press the "OK" dialog key to confirm.
Individual phone configuration Step by Step Configuring Bluetooth Bluetooth is only available on OpenStage 60/80 T when the function is activated by your service personnel. You can use the following description to prepare your OpenStage 60/80 T for Bluetooth connection with another Bluetooth device. For a brief explanation of function and key terms, see ! page 176. For sample applications, see ! page 177. Bluetooth settings v Press the key shown until the "Settings" tab is active. User Confirm. if nec.
Individual phone configuration Step by Step Discoverability Set whether your OpenStage should be discoverable for other Bluetooth devices. For more information, see ! page 176. Prerequisite: The "Bluetooth settings" page opens ! page 166. Select the "Erkennbar" entry. No g The phone displays the current setting. Confirm. Yes Confirm the option shown in the context menu. Bluetooth name Here you can determine which name your OpenStage should use to register at other Bluetooth devices.
Individual phone configuration Step by Step or Automatic select and confirm the option shown. PIN The PIN contains at least four alphanumeric characters. Prerequisite: The "Bluetooth settings" page opens ! page 166. Select the "Pairing password" entry. **** The phone displays the current setting. Confirm. if nec. h Delete current entry. j Enter and confirm the PIN. b Select the "Options" entry. Save & exit Select and confirm the option shown. or h Press the key shown. Save Confirm.
Individual phone configuration Step by Step Managing Bluetooth devices Linking manager list Once you have scanned the area for Bluetooth-enabled devices, you can link your OpenStage to another device ! page 176. Once linked, these devices are added to the list. Black list Once you have scanned the area for Bluetooth-enabled devices, you can add Bluetooth-enabled devices that you do not wish to connect to your OpenStage to this list.
Individual phone configuration Step by Step Only for the linking manager list j Enter and confirm the agreed PIN ! page 168. If the linking request is confirmed on the corresponding Bluetooth device and the password entered, the link is performed and the device is permanently entered in the list. Open the list Prerequisite: The linking manager list or the black list contains entries ! page 169. v Press the key shown until the "Settings" tab is active. User Select and confirm the option shown. if nec.
Individual phone configuration Step by Step Change an entry name A Bluetooth device is entered in the list with the name set in the device. This is often the device type. You can change this name. Open the required list ! page 170. XYZ g Rename Select and confirm the required device. Select and confirm the option shown in the context menu. if nec. h Delete preconfigured setting. j Enter and confirm the new name. Deleting a specific entry from a list Open the required list ! page 170.
Individual phone configuration Step by Step Context menu Here you can define whether context menus ! page 30 should close automatically, and define the display duration. Closing automatically v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Context menu Select and confirm the option shown. Select the "Auto hide allowed" entry. No g The phone displays the current setting.
Individual phone configuration Step by Step Setting the automatic display duration Here you can define how long context menus should remain open. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Context menu Select and confirm the option shown. Select the "Auto hide time" entry. 10 g The phone displays the current setting. Confirm.
Individual phone configuration Step by Step Resetting user data The following user-specific settings changed via the phone menu or the Web interface can be reset to factory settings. • Display settings • Screensaver Personal images for the screensaver are delete and deleted default images are restored (administration e.g. using the OpenStage Manager). • Audio settings – Volumes – Settings Personal ringtone files are deleted and deleted default ringtone files are restored (administration e.g.
Individual phone configuration Step by Step Phone test To check the functionality of your phone, you can open the device test. One after another the LEDs of the function keys, the display and the ringtone are tested. Prerequisite: The phone is in idle mode ! page 28. v Open the Program/Service menu ! page 40. Phone test Select and confirm the option shown.
Bluetooth Step by Step Bluetooth Bluetooth is an open standard for high-performance technology and allows wireless communication between PCs, PDAs, mobile telephones, etc. In contrast to infrared connections, Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters. To exchange data between Bluetooth-enabled devices, the devices need to undergo a once-off discovery procedure.
Bluetooth Step by Step Linking is only performed the first time contact is established between a Bluetooth device and your OpenStage. If the Bluetooth device is successfully linked, no further access authorization checks are necessary. Instead, each subsequent check uses the previously created connection key. Transferring contacts The Bluetooth function on your OpenStage allows you to transfer contacts in vCard format (file extension: .
Bluetooth Step by Step Sending a vCard Prerequisite: The Bluetooth connection is configured between your OpenStage and one other device ! page 166. A vCard file is saved on the OpenStage. In the phonebook (! page 96), select the entry you wish to send. u Press the key until the "Personal" tab is active. Niels, Bohr g Select a phonebook entry. g Open the context menu. Send Select and confirm the option shown. The "Send vCard via Bluetooth" page is displayed.
Bluetooth Step by Step Using a Bluetooth headset You can connect an approved Bluetooth headset to your OpenStage 60/80 T. Ask your service personnel about approved headset types. You are recommended not to activate the speakerphone feature when using a Bluetooth headset ! page 46 because depending on headset and environment, this can lead to reduced speech quality. Prepare your Bluetooth headset for connection with your OpenStage by following the instructions in the relevant user manual.
Data backup to USB memory stick Step by Step Data backup to USB memory stick You can save your OpenStage 60/80 T user settings and personal phonebook entries as files on a USB memory stick and download (restore) all or, where applicable, selected data to your or another OpenStage 60/ 80 T. Every backup is given a separate name and is password-protected. The content of the backup is encrypted by entering the password. The data can be restored again only by entering the password entered previously.
Data backup to USB memory stick Step by Step Backing up user data Prerequisite: The USB memory stick is correctly plugged in! page 180. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. Creating a new backup Options g Confirm. New Select and confirm the option shown in the context menu. W Select and confirm the entry "Backup name".
Data backup to USB memory stick Step by Step Restoring user data Selecting a backup Prerequisite: The USB memory stick is correctly plugged in ! page 180 and you have created at least one data backup! page 181. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. 17.08.07 14:42 3770 g Select and confirm the backup you want.
Data backup to USB memory stick Step by Step Restoring selected user data This operation only overwrites data in "Restore" status with the selected backup. Prerequisite: You have selected a backup and opened the context menu ! page 182. Restore Confirm the option shown in the context menu. The "Restore {1}:" page is displayed. Select an entry, such as "Phone book": Ignore g The phone displays the current setting. Confirm.
Data backup to USB memory stick Step by Step Checking backups Check which backups are stored on the USB memory stick. Prerequisite: You have selected a backup and opened the context menu ! page 182. Full ID Select and confirm the option shown in the context menu. The available information is indicated in a pop-up message. Deleting backups You can delete invalid or old backups on your USB memory stick. Prerequisite: You have selected a backup and opened the context menu ! page 182.
Differing display view in a HiPath 4000 environment (not for HiPath 500) Differing display view in a HiPath 4000 environment (not for HiPath 500) Depending on the system configuration, some functions may not always be offered in the display as described in this document. In addition, display texts may differ from those described in this document according to the system configuration. The following table provides an overview: HiPath 3000 display In/Out of hunt group Call waiting term. Call wait.trm.
Fixing problems Step by Step Fixing problems Responding to error messages on the screen Invalid entry Possible causes: Station number is incorrect. Possible reactions: Enter correct station number. Not authorized Possible causes: Locked function selected. Possible reactions: Apply to service personnel for authorization for relevant function. Currently not possible Possible causes: Dialed a non-existent station number. Called phone is unplugged. Possible reactions: Enter correct station number.
Fixing problems Step by Step Key affects other layer Possible cause 1: If "Clear other layer" appears on the menu: you tried to program a function or internal station number with LED on a key that is already programmed on the second layer (for example, external station number). Possible reactions: Confirm "Clear other layer" to save the station number/ function.
Fixing problems Step by Step Troubleshooting Pressed key does not respond: Check if the key is stuck. Telephone does not ring: Check whether the "Do not disturb" function is activated on your telephone ("Do not disturb" appears on the screen ! page 25). If so, deactivate it. You cannot dial an external number: Check whether you telephone is locked ("Not authorized" appears on the screen). If the phone is locked, enter your PIN to unlock it ! page 114.
Index Index A Agents ........................................................ 145 Answering machine ................................. 124 Application tab ............................................ 25 Applications ................................................. 32 activating an application ........................ 32 opening the context menu ................... 32 selecting an application tab .................. 32 selecting an entry ................................... 32 Audio controls .................
Index D G Details, fax ................................................ 124 Dial keypad .................................................. 14 Dialing internal/external calls ............................. 47 on-hook dialing ........................................ 48 with DDS keys ........................................ 49 with speed dialing .................................. 62 Dialing aid S0 bus ...................................................... 66 Direct inward system access (DISA) ....
Index L P LAN telephony .......................................... 147 LDAP .......................................................... 102 LED trunk keys .............................................. 134 LED display direct station selection keys ................. 22 function keys ........................................... 22 LED displays, understanding ................... 88 DSS keys ............................................... 137 forward line ...........................................
Index S U Safety precautions ....................................... 2 Screensaver .............................................. 153 Search contacts .......................................... 34 Second call accepting ................................................. 67 Secondary line .......................................... 133 Secret busy override ............................... 112 Security ...................................................... 109 Sensors ...........................................
Overview of functions and codes Overview of functions and codes The following table lists all available functions, as shown on the display. If configured (contact your service personnel), functions can be activated interactively (select + confirm), via the Program/Service menu (select + confirm or enter a code) or with function keys. Functions (=display) Account code Advisory msg. on Advisory msg. off ... Via the ... InteracProgram/Service menu tively ! page 40 v e ; ; Associated dial Associated serv.
Overview of functions and codes Functions (=display) ... Via the ... InteracProgram/Service menu tively ! page 40 v e e ...
Overview of functions and codes Functions (=display) ... Via the ... InteracProgram/Service menu tively ! page 40 v e Keypad dialing e ; ; ; ; ; ... With a key Code *503 *943 *66 X #66 X Mute on *93 *52 X Mute off #52 X *44 X Lock all phones Lock phone Unlock phone ; ; Change PIN Night answer on Night answer off Open door Override ; ; ; ; ; ; ; X #44 X *61 X *62 X *59 *56 X Page (not for HiPath 500) Answer page (not for U.S.
Overview of functions and codes Functions (=display) Ringer cutoff on Ringer cutoff off ... Via the ... InteracProgram/Service menu tively ! page 40 v e ; ; Ringing group on Ringing group off Room monitor Select language Send message View sent message View messages ; ; ; e ; ; ; ; ; ; ; ; ; ...
Overview of functions and codes Functions (=display) ... Via the ... InteracProgram/Service menu tively ! page 40 v e e ...
Display icons Display icons Application tab Telephony interface ! page 33 Phonebooks ! page 34 Call logs ! page 37 Messages ! page 39 Menu ! page 40 Help function ! page 42 Status bar The ring tone is deactivated ! page 110 The "Do not disturb" function is activated ! page 111 The phone lock is activated ! page 114 The Bluetooth function is activated ! page 166 Messages You have received one or more new messages One or more new entries have been added to the call lists Call forwarding is active Connection
Copyright © Siemens Enterprise Communications GmbH & Co. KG Hofmannstr. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2000-U117-10-7619 Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.
