User guide

User Guide Siemens ID Mouse Professional V 4.0
July 2001 Edition Siemens
Page 33
8.11 Will the optical mouse work with older software versions?
No, Version 4.0 or higher is required.
8.12 The computer does not “wake up” with the Siemens ID Mouse
Professional
The power management features of the PC can be set in both Windows98 or Windows ME
as well as in the BIOS. However, since Microsoft has already announced known problems
with USB devices when setting the power management via the BIOS, the following is
recommended:
• Enter the BIOS setup on starting the computer (for details on how to activate the BIOS,
please refer to the manual of your PC or motherboard).
• Disable the power management timeouts (for details on how to disable this feature in the
BIOS, see the manual of your PC or motherboard).
• Select “Settings” on the “Start” menu
• Then select “Control Panel”
• Double-click the “Power Management” icon
• Set the desired timeouts.
8.13 Frequently-Asked Questions
Question / Problem Answer
Another card, e.g. the network card, no longer
works after installation.
Set the BIOS so that the interrupt of the card is
locked for USB or assign USB a different interrupt.
Mouse tracking no longer works, the LED on the
mouse blinks continually although image capture
has already been completed.
Unplug the mouse and plug it back in again.
The drivers have been started, the installation is
correct but the mouse and sensor are still not
working.
Activate USB in the BIOS
It is not possible to change the password in the
Siemens ID Mouse Professional User Manager.
The password can only be changed using the
Windows password manager (Control Panel –
Passwords).
The "Shut down PC automatically on invalid
identification" option has been enabled, but the
PC does not shut down.
The PC is only shut down if a severe error has
occurred (the files or entries required for the logon
process are missing) and not if the user cannot be
found in the Siemens ID Mouse Professional User
Manager.