User guide

Troubleshooting
22
Use these tips to resolve simple issues.
Problem Possible solution
Sound is weak. Replace empty battery.
Increase volume.
Clean instrument.
Close battery door completely or
press and hold the program button
for approximately 2 seconds.
Hearing instrument
emits whistling
sounds.
Reinsert the instrument until it fits
securely.
Clean instrument.
Sound is distorted. Replace empty battery.
Lower volume.
Clean instrument.
Hearing instrument
emits signal tones.
Gently close battery compartment
completely.
Replace empty battery.
Hearing instrument
does not work.
Check if the hearing instrument is
turned on.
Gently close battery compartment
completely.
Replace empty battery.
Make sure battery is inserted cor-
rectly.
Power-on delay is active – wait
18 seconds and check again.
Consult your Hearing Care Professional if you encounter
further problems.
Troubleshooting