For further information about Orange products and services please visit our website at the address below. The information contained in this user guide is correct at the time of going to press, but Orange reserves the right to make subsequent changes to it and services may be modified, supplemented or withdrawn. June 2003. © Orange Personal Communications Services Limited 2003.
welcome This guide provides you with all the information you need to use your phone, from making a call to texting a colleague. You can also find out more about the wide range of services offered by Orange to keep you in touch and informed whether you’re at work, at home or abroad. So that you can make your first call please take a few moments to register with Orange.
insert your SIM Card 1 Look for the plastic card that is in your Orange box. If you cannot find it, the SIM Card may have already been inserted into your phone. If it is not in your phone or your box, please ask your company’s Orange account holder for a SIM Card. 2 Remove the SIM Card from its plastic surround by carefully pushing it out. Its contacts are easily damaged so take care when doing this and try to avoid touching them.
registration if your phone wasn’t registered with Orange when you bought it, follow the simple steps below before you call When you apply to register on the Orange Network, you and Orange agree to be bound by the Orange terms and conditions set out in the back of this guide. Please take time to read and consider them before you register. switching your phone on Switch on your phone by pressing and holding the key, and then pressing OK.
with the M55 you can...
7 keep working on the move 7.1 Synchronise 10 ensure your phone is secure 7.3 Orange Fax and Data 10.1 Orange Care 7.2 Orange Answer Fax 10.2 SIM Card PIN 7.4 Orange Assistant 10.4 Babysitter 7.5 Conference Calling 10.5 Call Barring 7.6 Accessories 10.6 Auto keyguard 8 personalise your phone 11 games and applications 8.1 Voice commands 11.1 Java™ ■ Make your way around the menus 8.
1 - introduction to your phone loudspeaker switch your phone on make your selection To switch your phone on press and hold the key. After a few seconds you will be asked to confirm switch on. Press OK. The soft keys control how you choose a function. On your display you will see what feature the soft key controls, depending on what you are doing at the time.
1 - introduction to your phone explore the menus 1 Address/Phonebook 2 Records 3 Surf & fun 4 Organiser 5 Messages 1 Show entries 1 Calls missed 1 Internet 1 Calendar 1 New SMS 2 New entry 2 Calls received 2 Games & more 2 Appointments 2 New MMS 3 Businesscard 3 Calls dialled 3 Tasks 3 New e-mail 4 Groups 4 Erase records 4 Notes 4 Inbox 5 Default book 5 Missed alarms 5 Draft 6 Dictating mac 6 Unsent 7 Time zones 7 Sent Calendar setup 8 SMS archive
1 - introduction to your phone Where do I go for help? symbols on your display If you are having problems with your phone, or Below are some of the more common symbols that you might encounter on your display. would like to know more about Orange business calls products and services, please contact your company’s Orange account holder, or call 158. Alternatively, visit the Orange Business Solutions Strength of incoming signal website at www.orange.co.
2 - calls make a call 1 press and hold this button listen to calls at the right volume to turn your phone on, then When you are on a call press press Yes to confirm increase the earpiece volume or to to decrease the volume. avoid accidental calls 4 press to end the call 3 press to make the call It’s a good idea to lock the keypad to avoid making calls by mistake.
2 - calls choose to answer a call or not redialling a number If you call someone and get disconnected or forget to tell them something, you can call them straight back by redialling the last dialled number. 1 When your phone rings, press or Answer to answer the call. 2 Press or Reject to busy the call to your Answer Phone. 3 To end a call press . To redial the phone number last called press twice.
2 - calls mute your call take two different calls at the same time Sometimes you may need to say something to another person that you don’t want your caller to hear. In these cases, you can mute your call and preserve your privacy. When you are on a call, you can answer a second call without ending the first, using Call Waiting. To mute your call: To activate Call Waiting: 1 On the call, press Menu. Scroll to Microphone on and press Select. 2 The call is now muted.
2 - calls manage your contacts 2.
3 - manage your contacts Which phonebook should I save my store the names and numbers of your colleagues in your phone numbers in? You can store up to 90 names and numbers on your SIM Card. Your phone’s internal memory is dynamic and is shared by all You can store numbers in your Phonebook which is located on your SIM Card, or you can store numbers, email addresses, fax numbers and address information in your Addressbook which is located on your phone and uses the phone memory. your phone’s features.
3 - manage your contacts 4 Enter the name of the contact, using the appropriate keys on the keypad. See page 5.1 for information on text input. 5 When you have finished, press . 6 You can choose to assign the contact to a group. Press Change to choose from No group, Family, Friends, Office, VIP, Leisure, or a group that you have created yourself. See page 3.6 for more information on Groups. When you have finished, press .
3 - manage your contacts ■ ■ Voice dialling Add a voice tag to the contact. Field setup Select fields to be displayed when you next save a new entry. Note: To delete the contact select Delete instead of Edit. Press Yes to confirm the deletion. copy contact details between memories To add numbers to your special books: It’s easy to swap all your names and numbers from your SIM Card to your phone’s memory or vice versa. 1 Press to open your SIM Phonebook. 2 is highlighted.
3 - manage your contacts call your contacts quickly without entering your phonebook 5 Scroll to the group that you want to change and press Options. Choose one of the following options to adapt the Groups to your requirements: ■ Open When you have set up your groups, use this option to see a list of the contacts that you have assigned to the group. ■ Rename group When you have set up your groups, use this option to change the name of the group.
3 - manage your contacts create and send your virtual business card 3 Choose to send the card Via SMS, to send the contact to another person as a contact card, or SMS as text to send contact details as a plain text message. You can store your own details on your phone, which you can then send to another device. decide how to manage your calls To create your business card: 1 Press Menu and select Phonebook/Addressbook. 2 Scroll down the list and press Business card.
4 - decide how to manage your calls Answer Phone Call Return what happens when you get an Answer Phone message? You can use Answer Phone Call Return to return a call after someone has left a message on your Answer Phone, without having to remember or make a note of their number. When someone leaves a message on your Answer Phone, the symbol will appear on your phone’s display along with the message New voice message received. This symbol will remain until the message has been saved or deleted.
4 - decide how to manage your calls set up an Answer Phone PIN Phone messages from any other phone even while abroad. To use this service you must set up an Answer Phone PIN. For added Answer Phone security, you can set up your Answer Phone to request a PIN (Personal Identification Number) each time you want to listen to your messages. To access your Answer Phone messages from any another phone or while abroad: 1 Call 07973 100 123 from any phone. 2 Enter your Orange number followed by the # key.
4 - decide how to manage your calls To cancel your diverts: 2 Scroll to and select Divert. 3 Choose one of the divert options. Set will be highlighted. Press Select to activate the divert. 4 You will see Divert to: on the display. Press Mailbox to divert calls to your Orange Answer Phone. Press to select another number from your Phonebook. 1 Press Menu and scroll to Setup. Scroll to and select Phone setup. Scroll to and select Divert. 2 Choose one of the divert options. Scroll to and select Clear.
5 - messaging How do I know which symbols are text messages are easy, quick and convenient suggestions press . Continue to press until the correct word is displayed. Press 1 for a space. available on which keys? key When a phone call is inappropriate, or you only want to convey a short and simple message, you can write a text message: 1 Press Menu. Messages will be highlighted. Press Select. 2 Select New SMS. Your phone is preset to use T9 predictive text input.
5 - messaging attach a picture or ring tone to help make your meaning clear Note: The cost of sending a picture or ring tone in a text message is equivalent to sending three standard text messages. Pictures and sounds will only work with other compatible phones. Attach a ring tone or picture to your text message to get your point across more effectively. save time when sending a text message using text modules 1 Write your message as normal, then press Options.
5 - messaging reading a text message When you have finished writing your message, send it by pressing Select. When you receive a text message, the symbol will appear in your display with the message New text message received. Press to read the message. To manage your text messages: 1 Once you have read the message, press Options. 2 Scroll through and choose from the following: ■ Reply ■ Delete ■ Send Forward the message to another person.
5 - messaging 4 Press Options again and select Change sett. 5 Select User settings and enter the information from the table on page 5.6. Alternatively, enter the settings provided to you by your email provider. Press OK when you are finished. 6 Select Mail settings and enter the information from the table on page 5.6. Alternatively, enter the settings provided to you by your email provider. Press OK when you are finished.
5 - messaging send a photograph of a product with the QuickPic camera (sold separately) 6 Scroll to Slide duration to set the time duration for the photo. Change the time with the keypad. 7 To add another slide press Options then select New slide. Edit the new slide in the same way. 8 To view the message before you send it, press Options and select Preview slide. 9 To send the message press Options and select Send. The size of the message is shown in the display. Press Yes to send the message.
5 - messaging To take a picture and send it immediately as a Photo Message: Orange Multi Media services 1 Press Options once you have taken the picture. 2 Scroll to Send via and press Select. 3 If the default has been set to High and Low res then you will see this menu: ■ Send via ■ High res ■ Low res ■ High and Low res 4 Scroll to Low res and press Select. If the default has been set to Low res then Via MMS is automatically highlighted. Press Send.
6 - Orange Multi Media services Orange WAP services brings you information on the move setting your connection WAP (Wireless Application Protocol) is ideal for finding up to the minute information such as train times and share prices. You can check the news and weather or simply relax and play games. Orange is the standard Circuit Switched Data (CSD) connection, whereby you pay for the amount of time that you are connected.
6 - Orange Multi Media services 4 Scroll down the page, and press Select when you come to a link you want to visit. 5 If you clicked on the Today’s Highlights link a screen similar to the following will appear. To start using WAP: 1 Press Menu and scroll to Surf & fun. Press Select. 2 Internet will be highlighted. Press Select. Homepage is highlighted. Press Select.
6 - Orange Multi Media services bookmark your favourite sites When you find a site that you like you can bookmark it. This means that when you want to visit the site in the future you can shortcut to it from the Orange homepage. What are my GPRS WAP settings? What are my GSM WAP settings? If you lose your settings simply copy them into If you lose your settings simply copy them into an edited WAP profile. Profiles can be found in an edited WAP profile.
6 - Orange Multi Media services set up text alerts for financial and world news and other areas of interest Note: You will be charged your normal Service Plan rate for each text message received. if you prefer to listen to the news rather than read it simply call 177 To set up an Orange text alert simply call 277 free from your Orange phone: 1 Call 277. 2 Follow the voice prompts.
7 - keep working on the move synchronise information on your phone and PC 6 An additional menu will open. Click SyncTool and then Install. An installation box appears. Choose a language for the installation. 7 Select the features that you wish to install and click Next. 8 Your SyncTool software is now installed. You need to restart your PC before you can synchronise your phone. Click Finish to restart now.
7 - keep working on the move send faxes, emails and documents straight from your laptop while you are on the move Before you can install your M55 as a modem you must first choose how you wish to transfer data. Choose from the following: ■ Your Orange phone allows you to work while on the move as effectively as if you were in the office.
7 - keep working on the move host a conference call To start a conference call: Conference Calling allows you to communicate over the phone with more than one person at a time, saving you the time and effort of arranging a meeting. 1 Make or answer your first call as normal. When the call connects, press Menu and then select Hold. 2 Dial the number of the person you want to add to the conference call, and press . 3 Your first call will go on hold as your second call connects.
7 - keep working on the move personalise your phone 7.
8 - personalise your phone control your phone using voice commands have instant access to your favourite phone features at the touch of a button You can set up to 20 voice commands which will allow you to control your phone functions simply by saying a name. You can set your left soft key your most used feature. to access To save a voice command: 1 Briefly press the left soft key . Press Change. This opens up the list of functions to assign. 2 Choose from the list of functions.
8 - personalise your phone ■ ■ ■ ■ be alerted to a call in the most appropriate way Info tones Activate phone information tones, for example the beep when you reach the end of a menu. Key tones Activate a tone to sound when you press a key. Illumination Set your display light contrast. Big letters Adjust the size of text displayed on your phone. You can change your ring tone to suit your circumstances. There are three states that your phone can be in, depending on your preference or environment.
8 - personalise your phone record a voice memo to be reminded of events by your own voice If you activate call screening, your phone will only ring if the caller is one of the people in your phonebook. If not, the number of the caller will merely appear on the display. You can make a voice or sound recording using your dictating machine, which you can then use as your ringing tone, or to sound when an alarm goes off. 1 Press Menu, select Setup and then select Audio.
8 - personalise your phone ■ ■ ■ ■ ■ ■ Screensaver This allows you to choose a screensaver to activate after the last key press. Press Enable to activate the screensaver. Scroll to and select Style to choose a screensaver type and then select Picture to choose the screensaver. Start up anim. Set an animation to play when you switch your phone on. Shutdn anim. Set an animation to play when you switch your phone off.
9 - manage your time, calls and files set the time and date Your Orange phone has a number of convenient features designed to make it easy for you to keep track of time and plan your day. 1 Press Menu and scroll to Setup. Press Select. 2 Scroll to Clock and press Select. 3 Scroll to Time/Date and press Select. 4 If the time and date are correct, press OK. Otherwise, press Change. 5 Use the or keys to move from one part of the time or date to another.
9 - manage your time and calls Once an Appointment has been saved, you can send it to a compatible phone via text message, so your colleagues are reminded at the same time as you. 1 Press Menu and scroll to Organiser. Press Select. 2 Scroll to Appointments and press Select. 3 Scroll to the entry that you want to send and press Options. 4 Select Send. See page 5.1 for more information on Text Messaging.
9 - manage your time and calls keep things in order with the Filesystem ■ ■ ■ Your phone’s Filesystem allows you to organise the information saved on your phone into different folders. ■ 1 Press Menu and scroll to and select Filesystem. 2 A list of folders and files is displayed. 3 Using the arrow keys, scroll through the list to highlight a folder. Press Open to open the folder or to execute the file with the corresponding application.
9 - manage your time, calls and files recent call lists 4 Alternatively, go to a number and press Options. Choose from the following: ■ View Shows the date, time and duration of the call. ■ Correct no. Allows you to edit the number. ■ Save no. to Saves the number to your phonebook. ■ Delete ■ Delete all Deletes all of the numbers in the list. Each time you make, receive or miss a call, your phone takes a note. At any time you can access a list of the last 10 missed, dialled or received calls.
10 - ensure your phone is secure Orange Care Note: Orange Care includes insurance and warranty which is subject to terms and conditions and exclusions as stated in chapter 13. To find out if you are covered by Orange Care or for more information call 158 free from your Orange phone. Life’s difficult enough, without having to worry about the expense and hassle of replacing your phone.
10 - ensure your phone is secure What if I enter the wrong PIN? 3 You will see PIN control on the screen. Press Change. 4 You are prompted to enter your PIN code. Enter the preset code of 1111 and press OK. 5 You will see a tick in the box next to PIN control in the display. If you enter an incorrect SIM Card PIN or PIN2 three times in a row, your SIM Card will block.
10 - ensure your phone is secure Call barring can be used selectively to bar outgoing and incoming calls ■ ■ The call barring password is preset to 1111. Emergency calls to 999 or 112 can be made while Call barring is on. ■ 1 Press Menu and scroll to Setup. Press Select. 2 Scroll to Security and press Select. 3 Scroll to Barrings and press Select. Choose one of the following options: ■ All outgoing Stops your phone from making any outgoing calls.
10 - ensure your phone is secure games and applications ■ 10.
11 - games and applications download useful business tools and games 4 To use a game or application, scroll to it and press Select. To download a new game or application from a link, scroll to the link and press Internet. Your phone supports Java™ technology, allowing you to download and install useful Java™ applications such as organisers, converters and scientific tools, as well as the latest games. Your phone already has two Java™ applications installed on your phone; Remind me and Currency Convertor.
12 - International services Orange International services When travelling abroad, always try to keep safety at the front of your mind. 1 For safety and security, always pack your Orange phone in your hand luggage and switch it off before boarding a plane. 2 Let others know you are abroad so they can expect a different ring tone when they call you or they might hear a recorded message in a foreign language if you are out of coverage.
12 - International services when you go abroad, you need to select the partner network to use 5 Set up any diverts on your Orange phone before you leave the UK as you will not be able to do it when you are abroad. Refer to Chapter 4 for more information on call diverts. 6 Make sure you pack your charger and a three-pin adapter so you can charge your phone whilst abroad.
12 - International services reference 12.
13 - reference safety 1 3 network services Safety comes first, and is the ultimate responsibility of the driver. Therefore: The mobile phone described in this guide is approved for use on the Orange network. A number of features included in this guide are called Network Services. These are special services that you can arrange through Orange. Before you can take advantage of the Network Services, you must subscribe to them through Orange. Instructions for these services are included in this guide.
13 - reference 6 accurately as possible. Remember that your phone may be the only means of communication at the scene of an accident do not cut off the call until given permission to do so by the operator. emergency calls If your phone offers the features listed below, and if you have restricted or barred outgoing calls from your phone, calls to emergency numbers (999 or 112 in the UK) may still be possible.
13 - reference ■ ■ ■ 10 facilities when any regulations posted in these areas instruct you to do so. (8 inches) away from your pacemaker when the phone is switched on. Never carry your phone in your breast pocket. Use the ear opposite to the pacemaker to minimise the potential for interference. Switch off your phone immediately if you suspect that interference is being caused. 12 ■ aircraft safety Using your phone while in the air is prohibited. Switch off your phone before boarding any aircraft.
13 - reference ■ Always switch your phone off in any facility where posted notices so require. ■ 15 phone and battery care Warning: Use only batteries, charger and accessories approved for use with this particular phone model. The use of any other types may invalidate any approval or warranty applying to the phone, and may be dangerous. ■ ■ ■ ■ ■ ■ ■ Do not charge the battery when either of your phone’s covers are removed. Keep the phone and all its parts and accessories out of children’s reach.
13 - reference radio waves and your phone Specific absorption rate, or SAR, is an internationally accepted way of measuring how much radio frequency (RF) energy is absorbed by the body when a mobile phone is used.
13 - reference allowing access to your Orange account It can sometimes be useful for someone else to have access to your account, for example if you have more than one Orange phone in your name. As an account holder you can choose to allow information only access and access which will allow changes to be made. For further information on how to set this up please call Business Customer Services on 158.
13 - reference 3.2 Your claim must be reported to Orange as soon as possible but in any event not more than 24 hours after you discover the loss, theft or damage. In respect of claims arising outside the United Kingdom please refer to Clause 6.14. To make a claim you must provide the following: 3.2.1 the crime reference number in respect of theft or malicious damage claims or the lost property reference number if the phone has been lost; 3.2.2 full details of how the loss, theft or damage occurred; and 3.
13 - reference 4.2.3 4.2.4 5 the phone is not registered and connected to the Orange network in your name; at the time of loss, theft or damage the phone was not being used or in the possession of you or an authorised user. Premium Payment Insurance cover will cease if any premium is not paid on the due date. Your phone will not be replaced or repaired if any sum is due by you to Orange. 6 General 6.
13 - reference 6.15 Where a replacement phone is issued under the warranty the original phone must be returned to Orange. 6.16 You may be charged the recommended retail price of any battery charger or antenna returned to Orange which is shown not to be that originally supplied with the phone or of any phone returned to Orange which is shown to have been deliberately damaged. 6.
13 - reference 9.3 9.4 9.5 9.6 Orange account and must be paid along with your Orange charges. Premiums may be varied at any time but if your premium is increased you may terminate this policy on not less than 10 days’ notice (before your bill date). If you do not give notice within one month of notification of any increase you will be taken to have accepted the increase.
13 - reference was first registered on the Orange network. 11.4 In the event that you wish to switch from a pay as you go service plan for which Orange Care has been purchased to a pay monthly service plan which requires Orange Care to be purchased as an optional extra, Orange Care will automatically cease.
13 - reference pay monthly terms and conditions 1 definitions The following words and expressions shall have the following meanings: Accessories products approved by Orange which you use in conjunction with your phone. They include (without limitation) batteries, chargers, car kits, headsets and carry cases. Account our records of your payments and outstanding Charges, plus your personal details.
13 - reference 3 Suspension the temporary disconnection of Services. Suspend has a corresponding meaning. User you, or another person named by you, who is authorised to incur Charges to your Account. 2 2.1 2.2 3.1 your Contract and the Minimum Term your Contract runs for at least 12 months For each Phone you own, your Contract starts on the date of Registration and has a Minimum Term of 12 months.
13 - reference 3.6 4 4.1 4.2 Term agreement (except in the circumstances set out in Conditions 4.3 and 15.1). You'll be entitled to a rebate of 5% of that total if you terminate your Contract up to and including the first day of the eleventh month of the Minimum Term. roaming Services outside the UK Roaming relies on the telecommunications systems of foreign networks, over which we have no control. We cannot therefore offer any guarantees about roaming services.
13 - reference termination of your Contract by Orange 4.6 Orange reserves the right to terminate your Contract immediately if: 4.6.1 you have failed to correct a breach of Conditions 6.4.2, 6.4.3, 6.4.4 or 6.4.5 within 7 days of being given written notice to do so 4.6.2 you have breached conditions 6.4.1, 6.4.6 or 6.4.7 and have failed to correct that breach within 7 days of being given written notice to do so. refund any pre-paid Charges that have not been used up. 4.8 5 5.1 4.
13 - reference 6.4 Recognising that good management and security of the Services is important to all Orange customers, you agree that you will: 6.4.1 provide whatever proofs of your identity and address that we consider reasonably necessary from time to time. Whilst photocopy or fax copies are usually acceptable we do reserve the right to request the original document; 6.4.
13 - reference unauthorised or contains false particulars, we may delay Connection or Suspend Services to your Phone while we investigate further. Following our investigation, we will Connect or reinstate the Services unless we have grounds to terminate. You acknowledge that you will have no claim against us in respect of any delay or Disconnection caused as a result of the operation of this Condition. you is incorrect, we will review your eligibility.
13 - reference 13 Plans and add to or cancel Additionals by giving us not less than 10 days’ notice before your Monthly Billing Date (subject to the terms of any promotional offers you have accepted). directory and Caller id what to do if you want your number to remain private 13.1 We will enter your Orange number in directories, and our Network will allow the display of your Orange number on receiving handsets. If you prefer not to allow either of these options, please let us know in writing.
13 - reference 18 damage which is: a) direct financial loss. b) direct physical damage to or loss of property resulting from our breach of contract or negligence while providing Services. liability circumstances in which neither of us accepts liability 18.1 Except as provided in this Condition 18, neither party shall be liable to the other, whether in contract or tort or otherwise, for any loss or damage which is: a) not the fault of the other party; b) indirect and/or not reasonably foreseeable.
13 - reference copy of our Code of Practice for Consumer Affairs to you on request. Orange company details 19.5 Our Company Registration Number is 2178917 and our Registered Office is at St James Court, Great Park Road, Almondsbury Park, Bradley Stoke, Bristol, BS32 4QJ. governing law 19.6 Your Contract is to be interpreted in accordance with the Laws of England and Wales.
14 - index index h 2.6 Help 1.5 Conference calling 7.5 Hold a call 2.5 Currency converter 9.6 Hotkeys 8.1 Waiting a Accessories 7.6 Alarm clock 9.1 d Answer Phone see Orange Answer Phone 2.3 Appearance 8.6 Appointments 9.2 7.3 Information menu Voice 3.7 International services Divert a call 4.4 Dialling 1.2 & 10.6 see Orange Directory Enquiries Babysitter e 10.4 6.5 Emergency calls Business card 3.9 Email 5.6 13.3 9.6 Calls 2.1 Answering Filesystem 2.3 9.
notes 14 - index p t Phonebook Taking a second call Call using your phonebook 3.2 Groups 3.4 Phonebook options 3.3 Store a name and number 2.5 Text Media see Orange Text Media Text messages 3.1 Attach a picture Phone display 1.1 Attach a ring tone 5.3 Predictive text 5.1 Group Text Messaging 5.4 Profiles 8.2 Send 5.1 Templates 5.3 r Record number Write Tones 3.7 5.3 5.1 8.3 Redialling 2.3 Review your calls 9.7 v Ring tone 8.3 Voice commands 8.1 Voice dialling 3.
notes notes
contact Orange Orange Business Customer Services are available 24 hours a day, seven days a week, 365 days a year. Alternatively, visit the Orange website at www.orange.co.uk/business for more details. The numbers in Orange can be called from any phone by adding the prefix 07973 100. Orange services www.orange.co.
